We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Palace Pacifico

Av. de los Cocoteros, Lote Hotelero G Hotel Lot G, Flamingos, Nuevo Nayarit 63732 Mexico
avatar-imageavatar-imageavatar-image
Traveler (6815)
Pool & Beach (1422)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!10% off Riu Class members
Contact accommodation for availability.
There are similar hotels available.
View all

About

#2 of 2 all-inclusives in Flamingos
Location
4.4
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Our Hotel Riu Palace Pacífico - All Inclusive 24h - Adults Only, will reopen after its refurbishment in December 2023. It is located on the beach of Nuevo Vallarta, Mexico. Make the most of an unforgettable holiday by the sea in our exclusive hotel, with all the comforts! Come and stay in one of the 400 perfectly equipped rooms to ensure your comfort and relaxation during your stay. Also, come and cool off in the 3 outdoor swimming pools, while enjoying the warm and sunny climate of Mexico. We offer you a variety of gastronomic options that will surprise you. In the main restaurant, we have the best buffet breakfasts with live cooking stations awaiting you, as well as exquisite lunches and dinners. And in the evening, the Krystall restaurant has the exquisite fusion cuisine à la carte for your delight. You can also enjoy our delicious dishes in the Japanese, Mexican or Italian restaurants. There is Pepe's food, with grill-style dishes, or savour Mexican tacos in our Tiki Taco restaurant, ideal for a group gathering. Now for those who are more active and are passionate about the sea, the Hotel Riu Palace Pacífico, has the privilege to be located at the beachfront, with the possibility of practising sports! Such as, beach volleyball, bodyboarding, kayaking or sailing on a catamaran. If you are interested in sports, we offer magnificent outdoor facilities in the surroundings of the hotel. The hotel also has a fully equipped gym with supervised activities. Pamper yourself during your holiday! In the relaxing Wellness Centre you can book massages, beauty treatments and hairdressing services. Reenergize in the indoor swimming pool or steam bath. Nevertheless, have fun day and night at the Hotel Riu Palace Pacifico! Our entertainment activities and the live shows will make you forget the routine. Love a good party? Do not miss the #RiuParty the Hotel Riu Jalisco and the Pachá club! Dance to the music of the best DJ's and be transformed by the shows and performances offered at each party. Take advantage of your All Inclusive and get free access to the #RiuParty at the Hotel Riu Jalisco! Nonetheless, explore the wonders of Riviera Nayarit-Vallarta. We recommend excursions to fascinating places, such as, the magnificent Sierra Madre, the Marietas Islands, El Malecon, the Cuale River Island, or the Guadalupe Church. Discover this fascinating corner of Mexico with RIU Hotels & Resorts. Elite Club by RIU arrives in Vallarta! Do you want to experience an exclusive holiday? If you book the Elite Club by RIU rooms, our Premium service offers you all these exclusivities: - Rooms with aromatherapy in a privileged location - Exclusive welcome gift - Separate check-in area and Elite Club wristband - Exclusive room service menu - Early check-in (subject to availability) - Late check-out until 13:00 hrs - Premium in-room beverage dispenser - Premium minibar with snacks and a bottle of wine or champagne - Elite Bar with exclusive Premium drinks - Reserved area on the beach with exclusive bar ("Elite Club Beach") - Exclusive access to the "Elite Club Restaurant”
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Evening entertainment
Table tennis
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
Spanish
Hotel links
Special Offer:10% off Riu Class members

Location

Av. de los Cocoteros, Lote Hotelero G Hotel Lot G, Flamingos, Nuevo Nayarit 63732 Mexico
Name/address in local language
Hotel Riu Palace Pacifico
4.5
6,465 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Riu Palace Pacifico garners high marks for its impeccable cleanliness and the vibrant yet elegant ambiance it offers. While the picturesque beachfront setting and proximity to attractions are a hit among guests, the noise level often strikes a sour note with visitors looking for tranquility. The rooms, despite being spacious and clean, have left some guests wishing for modern updates. The hotel's amenities and service generally receive accolades, though a few travelers suggest improvements in consistency and the addition of more bathrooms. Opinions on the hotel's value for money vary, with some questioning the worth of premium upgrades.
Location
Beachfront
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Inconsistent
Amenities
Top-notch
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
6465Reviews1607Q+A100Room tips
Traveler rating
  • 3,774
  • 1,691
  • 592
  • 211
  • 199
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Shortone28 wrote a review Yesterday
De Pere, Wisconsin5 contributions
+1
One of the best resorts I have been to. Food at every restaurant, including the buffet, was delicious. Mini Me and Polo provided great entertainment in the swim up pool all day. Very clean resort and was nicely updated to modern design. Plenty of seating around the pools and beaches
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
David R wrote a review May 2023
Bolton, United Kingdom7 contributions
Hotel's Favorite
Just returned from a 14 day break at this hotel and we had a great time. The hotel was at capacity the whole time but you could not tell at all. The food in the buffet is of good quality, varied and was never overly busy. 4 speciality restaurants that you do not need to reserve (if you do not get in on the first sitting they give you a buzzer that advises you when the table is ready). Drinks are branded, as an example we drank absolute or Smirnoff Vodka and Baileys. Draught beer is fine but you can request bottled Heineken beer. Credit to the management team as the hotel is incredibly well organised and all of the staff work very hard and provide exceptional customer service. Special mention to Hugo at the 24 hour sports bar in the lobby, Mini me at the pool bar and Alex on the animation team. The pool bar can get quite busy at certain points during the day however you do not need to stress as the waiters / waitresses regularly take drink orders both at the beach or poolside. The beach is good and wide and the vendors are polite and move quickly on if you do not wish to buy their goods. The massages on the beach are fantastic and cost just 400 Peso / 20 USD for an hour! The sea is not as clear as on the Caribbean side but there is no issue with sea weed. The hotel is spotless and is constantly being tidied but not in an intrusive way. If the maids come at at inconvenient time they always come back the same day if you leave ‘the please clean’ tag on the door handle. We stayed in a standard suite with a partial sea view which was absolutely fine with plenty of storage space. The beds were comfortable but the furniture is a little worn, will be sorted later in the year during the renovation. Branded optics in the room with mini fridge stocked daily with water, Pepsi and beer. If you do want a front line poolside bed you need to get up for about 6.30 am however if you are not concerned by this there are plenty of beds / shades available around both the pool and beach. We got an Uber to visit Puerto Valero which is about 30 minutes and worth the trip. We asked to be taken to the Malecon and walked down the Pedestrianised boardwalk. Uber cost for the trip in the region of 350 peso / 17 USD, taxis ordered at the lobby are slightly more expensive. One guest we got to know did have an issue with an excessive taxi cost so always confirm the price before a journey. Wi-fi worked perfectly across all the hotel. One slight gripe was the small number of toilets and their location but suspect they will sort this during renovation. Smokers beware that there are only two designated areas for smoking. You are not even allowed to smoke on your balcony, notices in your room warning of fines up to 10,000 peso (£450 / 500 USD). I do not smoke and fully appreciate restrictions however feel the balcony rule is excessive. If you are going to the hotel pre renovation do not worry. Post renovation I suspect this place will be even better although the current lobby is outstanding.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
Helpful
Share
Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Pacifico
Responded May 18, 2023
Dear David R., Your detailed and positive feedback is very much appreciated, thank you very much. Our lovely staff will be very pleased to learn that all their efforts were appreciated. Knowing that you had a nice time is the best news. Looking forward to welcoming you again, David. Kindest Greetings, Hotel Riu Palace Pacífico Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
jkhussey00 wrote a review Yesterday
Portland, Oregon4 contributions
The rooms were very clean, showers were very spacious. The room itself just felt very welcoming. The lobby area had activity every night. It felt like "going downstairs" for college, ready to meet up with all of your friends. The service by each worker was just so helpful. Everyone was so friendly. The only thing I'd say needs work is the food. Sometimes the food tasted bland. From my experience, at the buffet and La Toscana, they both lacked flavor, unfortunately. The steakhouse was better, but there was a gourmet restaurant that we just loved. The red snapper was to die for. Also, tacos. The taco station by the pool was FANTASTIC! Once they up their food game, it'd be damn near perfect. That's the only reason for the 4/5 stars.
Read more
Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
tomsk123 wrote a review Feb 23
Humboldt, Canada6 contributions
Another great stay at the palace. The renovations are awesome, well thought out giving it a new feel. Loved the updated rooms, the pools were great. As always, the food didn’t disappoint. It was nice that we didn’t have to get out early to get a good spot by the pools, always lots of loungers available. Can’t wait to go back next year.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Michelle E wrote a review Feb 23
1 contribution
This place is a 5 star for sure! Food was the best we have ever had at an all inclusive. So clean everywhere. Didn't have to get sun lounges early, there are plenty. The only complaint was that drink service on the beach was slow. I think all the servers hustle but they need a few more, but not a deal breaker to walk and get a drink. The only pool we were by in the afternoon was the quiet one and that was nice.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
GlobeTrotting391581 wrote a review Feb 23
1 contribution
This was a birthday/anniversary trip and the level of service was phenomenal. Very clean, attentive and so much fun. The food was great as well as the service. Drinks and entertainment was excellent. Need to have more vegetarian options in the restaurants.
Read more
Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Megan Y wrote a review Feb 22
Farmington, Utah2 contributions
This is nice all-inclusive and adults only! They did a lot of upgrades to everything, I was there a year ago and it was much needed. The food is pretty good and the pool and beach access is so nice. Get your massages on the beach for only $25!
Read more
Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Online Reputation Manager, Owner at Hotel Riu Palace Pacifico
Responded 2 days ago
Dear 998megany, Thank you for your wonderful words, which we will share with our great team. That way, we can make sure you were pleased in every way. We look forward to your next visit and hope that we can once again achieve your utmost satisfaction. See you then! Yours faithfully, Hotel Riu Palace Pacifico Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Carla B wrote a review Feb 22
Minnetrista1 contribution
Never a disappointment, the Palace remodel is just wonderful. Love the new layout of the resort and the three pools - there is something for everyone!! Now also an adult only resort, the relaxation factor is through the roof ;-) For a vacation that's filled with friendly & great service, good food, and endless premium drinks - the Palace Pacifico is the place to be!.
Read more
Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Online Reputation Manager, Owner at Hotel Riu Palace Pacifico
Responded 2 days ago
Dear Carla B, Thank you for your review, We are very happy to know that your experience at our hotel lived up to your expectations! Our team strives every day to ensure that every guest feels at home. We look forward to the privilege of welcoming you back and exceeding your expectations once again. Yours faithfully, Hotel Riu Palace Pacifico Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
gfhdtim wrote a review Feb 21
Hammett, Idaho1 contribution
We had a wonderful time the service was amazing always willing to help with anything we needed. The rooms and the whole resort was very clean and well maintained. I would highly recommend anyone looking for a great place to vacation to consider this resort.
Read more
Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Share
Response from Online Reputation Manager, Owner at Hotel Riu Palace Pacifico
Responded 3 days ago
Dear gfhdtim, Thank you for visiting us. We are glad to hear that you enjoyed your stay and we are pleased to note your feedback as it is very important for us to know your impressions. Please visit us again soon at any of our facilities, we look forward to providing you with the 100% satisfactory experience that we are known for. Yours faithfully, Hotel Riu Palace Pacifico Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Samantha T wrote a review Feb 20
1 contribution
The beds were amazing! The whole staff was amazing! Especially Ernesto, Antonio and Carmen and Blanca from the sports bar in the Riu palace Pacifica are beyond amazing!! Thomas at the Buffett was beyond amazing! The whole experience recommend this place beyond 20/20!!
Read more
Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Online Reputation Manager, Owner at Hotel Riu Palace Pacifico
Responded 3 days ago
Dear Samantha T, Thank you very much for your comments and for allowing us the honour of being part of your holiday. It is a pleasure to know that our services were generally to your liking. We would be delighted to be your hosts again. Yours faithfully, Hotel Riu Palace Pacifico Online Reputation Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Flamingos area.
PRICE RANGE
$292 - $462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace pacifico hotel riviera nayarit, riu palace pacifico nuevo vallarta
LOCATION
MexicoPacific CoastNayaritRiviera NayaritNuevo NayaritFlamingos
NUMBER OF ROOMS
445
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL RIU PALACE PACIFICO - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Flamingos, Mexico)

Frequently Asked Questions about Hotel Riu Palace Pacifico
Which popular attractions are close to Hotel Riu Palace Pacifico?
Nearby attractions include Santuario de Cocodrilos El Cora (1.4 miles), Nuevo Nayarit Beach (3.2 miles), and Scuba Steve (2.5 miles).
What are some of the property amenities at Hotel Riu Palace Pacifico?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Riu Palace Pacifico?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Palace Pacifico?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Pacifico?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Pacifico?
Conveniently located restaurants include La Casona, Insu Sky Bar, and Mikoh.
Are there opportunities to exercise at Hotel Riu Palace Pacifico?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Riu Palace Pacifico have airport transportation?
Yes, Hotel Riu Palace Pacifico offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Riu Palace Pacifico located near the city center?
Yes, it is 0.7 miles away from the center of Flamingos.
Are any cleaning services offered at Hotel Riu Palace Pacifico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Pacifico offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.