No 67, Jalan Pantai Bagan Lalang, Kg Bagan Lalang, Sungai Pelek 43950 Malaysia
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About
#1 of 4 hotels in Sungai Pelek
Location
3.7
Cleanliness
3.7
Service
3.9
Value
3.5
Avani Sepang Goldcoast Resort stretches out from the Sepang coastline, almost a kilometer into the sheltered waters of the Straits of Malacca with 315 luxuriously appointed over water villas that shape a palm tree. This new upscale resort offers guests a wide range of sports and entertainment activities as well as great food & beverage outlet selection. Located in the district of Sepang, in the southern part of the state of Selangor, Avani Sepang Goldcoast Resort is a short 35 minute drive from Kuala Lumpur International Airport. The resort is also conveniently located close to the Sepang International Circuit - home to the Malaysian leg of the F1 race. Inspired by Polynesian and Maldivian architecture, blended with contemporary Malaysian interior design, each over water villa showcases a range of features that will ensure you take full advantage of the relaxed comfort, knowing we have the details covered.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Kids stay free
Valet parking
Wifi
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kids' meals
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Refrigerator
Cable / satellite TV
Sofa bed
Bidet
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese, Malay, Tamil
Location
51Somewhat walkable
Grade: 51 out of 100
18Restaurantswithin 5 miles
3Attractionswithin 5 miles
Contact
No 67, Jalan Pantai Bagan Lalang, Kg Bagan Lalang, Sungai Pelek 43950 Malaysia
Getting there
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7875Reviews242Q+A100Room tips
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Not worth the money at all. - No one is on duty at night. Dialing 0 (front desk) received no response for 2 nights and even one morning. I had a small cut and was bleeding and no one answered my call; - Breakfast had a wide selection but everything tasted terrible and flies were everywhere. Cut fruit had all gone bad and smelly; - There was a mattress protector underneath our bedsheet. It was covered with blood stains and yellow sweat stains, absolutely disgusting - The brochure had lots of daily activities but turned out most were unavailable. The only thing available for booking was Mangrove tour but needed to book 24 hours in advance, and when we wanted to book for the next day it was fully booked; - Staff were friendly though. Rajan was one of them. Very helpful.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Just don’t come. Absolutely disappointing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The resort is beautiful & exactly like the pictures advertised, the accommodation is spacious , the view & sunsets are amazing , the breakfast had a vast selection of food available. But most of all is the welcoming, friendly & helpful staff
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Review collected in partnership with Minor Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aishah Norzaman, Owner at Avani Sepang Goldcoast Resort
Responded Sep 21, 2022
Dear Blue228, Thank you for your lovely review. It's wonderful to know that our Avani Team Member assisted you on this occasion and It’s heartening to know that you enjoyed your stay with us. Our team is thrilled to receive your commendation. Thank you again for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, AN
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friends and I spent a couple of nights at Avani Sepang Goldcoast Resort, when we booked this accommodation we were expecting a great time with the number of activities on offer, as well as it being a 5 star resort. When we arrived, the resort had a beautiful entrance and main foyer, we were impressed until we had to converse with the front staff for check in. This process was slow and unorganised, there was no explanation on how the resort worked, for example, no WiFi was mentioned, we had to figure out how to hire bikes on our own, and when asking the front of house staff regarding activities on offer, they had no idea what we were talking about eg. the Honey Farm ATV tour. The resort had a lovely infinity pool, but this was ruined by the staff member manning the towel station recording patrons in and by the pool on his phone. This is completely inappropriate and unprofessional. We had a lovely buffet dinner, which offered multiple types of cuisines. During the first night at the resort, we were greeted by a bat flying around in our room when we got back from dinner. Reception were able to assist by initially sending security with all the gear needed to catch a flying animal, which indicates this may happen on a regular basis. As the animal wasn't able to be caught, we requested a room change and as there were multiples instances that made us unhappy with this supposed 5 star resort, we believed it was justifiable to request a room upgrade, which they were unhappy to provide. To top it off, we found a dead bat which had obviously been dead for days, ants crawling on the beds, brown stained bed sheets, and the aircon kept turning off during the night, it's difficult to try order a Grab, and the only other option is to pay an overpriced taxi fee organised by the resort. Please let this review serve as a warning, don't waste your time or your money. …
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a very relaxed 2 nights trip here, keeping myself away from the busyness & fast-pace of most cities. Looking at the beautiful night sky with stars and listening to ocean waves, such a relaxing experience..!
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Review collected in partnership with Minor Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very nice resort with great ambience, comfortable bed and good facilities. The birthday decoration is very nice. Thanks Rajan for the excellent service with clear information, he is very friendly and deserved big thumb up. Nice stay with Avani!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Avani is one of the best staycation experience we have. Unfortunately, i just figured out that i lost my gold bracelet after a week. When i check photos in my phone i noticed the bracelet still in my hand a day before check out. Then i call the call centre to help me looking for it. Ms. Renu from the call center really put an effort to find my gold bracelet from the lost and found department. Keep it safely finally send to me. Thank you so much to Ms. Renu. Still can’t believe it i’ll get back the gold bracelet. Thank you also to the housekeeper because very honest and trustworthy in carrying out work. Besides that buggy service also very friendly only that staff at lobby reception really need put a smile to all guest.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The resort itself is incredible, rooms, facilities and restaurants are all top notch. If you are looking for a stay of the water at a quiet location, this choice can’t be beat. That said, you are an hour and a half, without traffic, from Kuala Lumpur; and getting a Grab or Taxi to pick you up at the resort is difficult. That leaves you either renting a car, or having the resort get you a car/driver at about twice the cost of Grab.
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Review collected in partnership with RCI
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hi all, I’m writing to highlight this incident at Avani which is extremely frustrating and disappointing for me. When checking in we were informed that reception and valet is open 24 hours, I specifically checked because my parents and I checked in earlier and I was going to pick my husband up from the airport late at night. I parked at valet. On return from picking up my husband, with the flight slightly delayed, we only arrived back at the hotel slightly after 1.30am. On arrival we noticed the valet counter not manned and the reception all closed. There was no notice indicating a short break being taken and how we should contact either the valet or the reception. We tried calling out to the receptionist who we believe was inside the office a few times and tried knocking on the door, with no response. 5 minutes passed and still no sight of anyone. My husband then tried to enter the office to ask for assistance, only to be treated by a rude member (someone who was working on the 25/3/23 at 1-2am) of Avani staff insulting him by saying you are not supposed to enter this office. My husband responded by informing the staff that we have been waiting and no one was answering, what should we do? The staff member then said that they do not operate at night and that they deserved the break. To me this statement has no relevance as we were informed that Avani has 24 hour service but obviously was not the case. Such bad service and absolutely ridiculous to know that Avani treats guests this way. My husband and I were tired so decided not to comment and jus asked for help with valet service. We then had to walk all the way in as no buggy service seemed available. 30 minutes later another staff member rang the bell to our villa roughly at 2am waking up my elderly parents. This is such bad and inconsiderate service. He came by to give me the valet card that I asked for before. The staff member apologized but my parents have already woken up and will later have trouble going back to sleep. Also to note that we ordered in house dining that night, and as requested we left our plates outside the door..although this staff member came to drop by the card for me, did not bother collecting the plates. The plates were left on the ground until 1pm. I booked Avani to have an enjoyable holiday but it had turned to be one with bad experience. My main objective for sharing this feedback with you is to hopefully not happen to any other guests anymore. Apart from that during the day the staff members are friendly and the environment is lively.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This resort has definitely seen better days. It has lost most of its appeal from years ago when it first opened its doors as Golden Palm. This is the 3rd time we are here but also the worst experience. We already knew not to expect much from the beach and sea as the part of the country is not known for pristine beaches and clear waters. But what we did not expect is to be so utterly disappointed at what the resort has become. The place is now poorly maintained. The rooms look nothing like the website photos, with chipped wall paint and aged furniture. Fresh bedsheet has some kind of permanent yellow stain visible. The two bedroom villa we stayed in had balcony door handles that didn't work; fridge that wasn't cold enough; and the bathroom amenities were very basic for what claims to be a 5-star resort. Room lighting was poor but air-conditioning was ok, although the ceiling fans creaked all day and all night long. The swimming pool had green moss along the sides and a part of the pool bottom had a rough patch that injured my husband's foot. The glass panels that separates the baby pool from the main pool is so dirty and stained that the glass is almost opaque. The round bar area at Bila-Bila has also lost its former glory, now looking dilapidated and in need of upgrading. Poolside afternoon snacks available were only basic fries, nuggets and fish fingers. No fresh juices available, only can drinks and cordial juices. The LPG storage area had broken doors which is unsightly and not exactly appearing to be safe. The breakfast spread had many choices but can be better in taste. It was hard to enjoy a meal when there are flies everywhere and when birds also make their way indoors trying to get scraps of food. The bicycles that are available all over the resort should be better maintained; some had no chains; some had brakes that don't really work; some had handlebars that are loose... all this pose safety issues to unsuspecting guests who uses them. We also noticed an emergency "life jacket box" along the walkway had no life jackets inside. The employees need to be further trained too in order to give guests an enjoyable experience and stay. Although they go about doing their jobs somewhat adequately, there is generally a lacking of the welcoming happy smiling holiday vibe that one expects from a seaside resort that again claims to be 5-star. …
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Review collected in partnership with Minor Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Here the possibilities are limitless and the location/idea is almost perfect. Unfortunately incompetent staff ruines the experiment. Orders in the restaurants are handled incorrectly and questions are not answered due to incompetent staff. In addition the resort is in the middle of nowhere. So if you want to be maintained by ppl who clearly have no idea what they are doing this is the place to choose.
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Review collected in partnership with Minor Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aishah Norzaman, Owner at Avani Sepang Goldcoast Resort
Responded 6 days ago
Dear Apakuku_123456, Thank you for taking the time to share your recent experience stay with us. We appreciate your feedback and please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Best regards, AN
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$110 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
golden palm tree iconic hotel sepang, golden palm tree iconic resort and spa
FORMERLY KNOWN AS
Golden Palm Tree Iconic Resort & Spa
LOCATION
MalaysiaSelangorSepang DistrictSungai Pelek
NUMBER OF ROOMS
315
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Claim Your ListingAVANI SEPANG GOLDCOAST RESORT $105 ($̶1̶5̶3̶) - Updated 2023 Prices & Reviews - Sungai Pelek, Malaysia
Frequently Asked Questions about Avani Sepang Goldcoast Resort
Which popular attractions are close to Avani Sepang Goldcoast Resort?
Nearby attractions include Bagan Lalang Beach (0.3 miles), Extreme Park at AVANI Sepang Gold Coast (0.3 miles), and Extreme Park (0.3 miles).
What are some of the property amenities at Avani Sepang Goldcoast Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Avani Sepang Goldcoast Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Avani Sepang Goldcoast Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Avani Sepang Goldcoast Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Avani Sepang Goldcoast Resort?
Conveniently located restaurants include Hai Sang Lou Chinese Restaurant, Perahu, and Bila-Bila Restaurant.
Are there opportunities to exercise at Avani Sepang Goldcoast Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Avani Sepang Goldcoast Resort have airport transportation?
Yes, Avani Sepang Goldcoast Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Avani Sepang Goldcoast Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Avani Sepang Goldcoast Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Avani Sepang Goldcoast Resort?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.