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Club Mahindra Munnar

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Rooms
Dec 25Dec 26
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1 room, 2 adults, 0 children
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About
Location
Cleanliness
Service
Value
Property amenities
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Spa
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Location
Full view
Getting there
Kochi Airport61 mi
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Reviews (1,449)
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1,440 results
Traveler rating
669
545
136
51
39
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LanguageEnglish
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669
545
136
51
39
Show reviews that mention
All reviews club mahindra tea room munnar town activity center lake view tea garden expensive food fun zone main building shuttle service non members a la carte heaven on earth studio apartment travel desk awesome property excellent location
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1 - 5 of 1,440 reviews
Reviewed 3 days ago

Avoid going there during summers. A very nice property, there are 2 properties of Mahindra there in Munnar near to each other and the old (lower) one is better. You can enjoy within the premises and with Mahindra families or your own family / friends....More

Date of stay: January 2018
Thank ChanchalDaga
Response from ClubMahindra, Manager at Club Mahindra MunnarResponded 3 days ago

Dear Chanchal, Thank you for writing in! It gives us immense pleasure to know that our hospitality created a wonderful experience for you at the Munnar resort. Your kind appreciation will certainly motivate our team. We look forward to hosting you again. Regards, Team Club...More

Reviewed 5 days ago via mobile

It is a great resort in an awesome location. I was there with my family on my 8th anniversary. Resort Staff, specially the f&b staff in tea room is most courteous i ever found by my experience compared to any hotel or resort. They ensured...More

Date of stay: December 2018
Thank Sanric-212
Response from ClubMahindra, Manager at Club Mahindra MunnarResponded 4 days ago

Dear Sanric-212, We appreciate your kind review! It's nice to know about your excellent experience and that you chose to celebrate your 8th anniversary at our Mussoorie Resort. We are truly elated that you had a comfortable stay and enjoyed the hospitality. It was a...More

Reviewed 6 days ago via mobile

Enjoyed excellent food and service that in the restaurant . I want to Apriciate mr sajeesh restaurant manager, chef Vipin, chef Suresh . Akil , Joshi ,Lijo and Soni done a good service. Thanks for a nice BBQ special dinner.More

Date of stay: December 2018
Thank Connector555955
Response from ClubMahindra, Manager at Club Mahindra MunnarResponded 4 days ago

Dear Connector555955, Thank you for reviewing us. We are elated to know that you enjoyed the food and service at our restaurant. Your kind words will surely be passed on to Chef Vipin, Chef Suresh, Akil, Lijo and Soni. Our team looks forward to hosting...More

Reviewed 6 days ago via mobile

The service offered by Sanathanan at Club Mahindra Munnar was really impressive. Interior was very nice Cleanliness was up to mark Property and look was best Along with that view was outstanding There were various activities held and which were very nice!

Date of stay: December 2018
Thank vipulvirani
Response from ClubMahindra, Manager at Club Mahindra MunnarResponded 4 days ago

Dear Vipul, Thank you for writing in. The mesmerizing view from the resort is truly beautiful. We are happy to know that you had a wonderful experience with us and liked the service by our staff. Do visit us again. Regards, Team Club Mahindra

Reviewed 6 days ago

Great location, great property, excellent staff, unfortunately money grabbing owners. The resort is out to make money on food and spa. Nearly 5000/- per day for a couple to eat is a bit too much. We managed very well at a nearby restaurant for a...More

Review collected in partnership with RCI
Date of stay: December 2018
Thank Badasaab
Response from ClubMahindra, Manager at Club Mahindra MunnarResponded 4 days ago

Dear Guest, Thank you for reviewing us. We are happy to know that you liked the resort and the courteous service of our staff. Your feedback regarding the food and activity prices have been duly noted, please be assured that our team will be notified...More

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Questions & Answers
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Swapradi
October 31, 2018|
AnswerShow all 6 answers
Response from Traveler532170 | Reviewed this property |
We went from cherai to Munnar so are not aware of the road condition
1
Vote
AaKash D
Dear Sir, Since last few years I am club Mahindra Member. Initial years with Club were fine. But now Club had become a totally irrelevant model. I can not plan my holidays with Club because of several reasons - 1. You allow a Studio member to book only one studio at a time in Purple when we are having balance of 21 Purple studio days in our credit. Why so, how can I accommodate my family comprising elder son, sometime parents, sometimes my married sister and their family in one Studio ? How can I consume my 21 days ? What is your concept of FAMILY then ? Your representative ask us to plan on white n blue season - which is practically not possible which made us to go for Purple membership also you have increased the red and purple season days covering many weekends and holidays which was not case earlier, leaving very less options for white and blue. 2. You ask for minimum 3 days stay. But many times due to time constraints we have to plan for only 1-2 days also many times your resort are not worth staying a single day. In 50 resorts you claim, only 10-12 resorts are worth staying. Other are either poor in service standard, very ill maintained, old styled, hired or leased properties. How can we stay in such properties for even 1 day. Our kids get bored with a typical property, boring, stereotyped shows now. Why should we stay for One day and consume Three days ?? 3. Last 2 experience were Udaipur and Yercaud extremely bad. In Udaipur we were waiting when our holidays will be over and in Yercaud we left the room one day early and stayed in Bangalore by booking other property. There was no concern shown by any of your member, staff, etc. Informal and online reviews of your properties makes it more scary. After spending heavy amount on flights, travel to your distant properties when experience are bad we are scared about further going through Club Mahindra. 4. Booking experience is again worst - either property is booked when we want it, lot of terms and conditions, days of opening booking, etc. make it further worst for booking. We always feel like begging for our room and trying to make adjustment on holiday front. At the same or even cheaper rates lot of other options are available online with much much wonderful experience. 5. You have added many members in effort to make money and making worst situation for everyone including old members, new members. To accommodate them you hurriedly added properties, non trained staff which completely deteriorated your standard and our experience. In the process, you even not cared to upgrade the experience through existing properties. Then to control chaos you have put lot of conditions and made it almost impossible to plan holiday effortless. All this negligence has made Club a non-working and a completely collapsed model. 6. After putting all such conditions, hurdles when member is unable to book and consume his days you cut extra holidays above 21 from his account without understanding his needs, problems and pains. There are no serious efforts made to improve the standard in fact it is deteriorating day by day. I doubt how many of senior management visit and stay in their own property. And even if there is any effective mechanism like preventive audit or grievance handling. 7. Your grievance handling mechanism is also a unique one. In this digital age all your grievance representative ask us to write mails and grievance on phone is not accepted like in case of many other services like cell, electricity, etc. In absence of time very less complaints practically reaches you, how much is effectively handled ? I doubt. This is a classic example of making every experience worse and complicated. 8. If Club feels your service are really good and upto or above mark, keep the option of refund of membership balance which will make you understand your position. You may earn money by overselling but frankly Club has lost its soul. Better Club has to introspect meeting the standard as per tagline Fun - Family - Forever. For us the feeling is very Boring - Bogus - Beggar type. With this all concerns, I request my all lapsed holidays be returned back to me without a cap of 21 days since your rooms are not available in Purple season and hence we can not plan. It indicates your failed management of handling the flow in that season. I request my membership amount to be returned back proportionate to my holidays unconsumed balance since you are unable to keep the promises, standards, services for which we paid.
October 19, 2018|
AnswerShow all 3 answers
Response from ClubMahindra | Property representative |
Hi Aakash, this is not the experience we want our members to have. We would like to get in touch with you to address these concerns. Request you to please share your Membership ID and registered contact number with us via... More
0
Votes
Sidhekul A
October 7, 2018|
AnswerShow all 5 answers
Response from ClubMahindra | Property representative |
Hi Sidhekul, for the rooms with a view overlooking the Tea plantations, we recommend you to book a Studio or 1 BR units.
0
Votes
Room Tips
"Excellent care provided by Mr Veera and his Supervisor. The view from the room was breathtaking."
Dream06277016372
Oct 31, 2018
Read review
"Wooden cottages are excellent and unique experience. "
Amitdot
Oct 24, 2018
Read review
"Syudio Room and Wooden Cottage room"
rohit_agrawal999
Oct 23, 2018
Read review
"Hotel units have a better view of the lake. However, a view of the tea-plantations is also very nice from..."
HistaspK
Oct 21, 2018
Read review
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PRICE RANGE
$63 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club mahindra lakeview munnar hotel chinnakanalhotel mahindra lakeview munnar
LOCATION
IndiaKeralaIdukki DistrictMunnarChinnakanal
NUMBER OF ROOMS
104
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