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Orpheus Spa & Resort

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Orpheus Spa & Resort
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18 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Doha, Qatar
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is not a 5-star hotel for sure. It may had been some time ago. There is no designated parking for the hotel and you have to rely to find some space in the surrounding streets. Then you have to walk, with all of your luggage, across the entire pool area outside and finally to reach the Reception. We booked... More 

Helpful?
Thank Genadi M
1 review
1 of 5 stars Reviewed May 21, 2016 via mobile

Worst hotel ever - dirty, smells horrible and extremely impolite staff! This definitely doesn't look like 5-star hotel, even 3 would be too much. Rooms are ugly and old-fashioned (and not in a good way), but the biggest problem is the mold and the fact that there are insects in our room.

Helpful?
Thank Radostina P

Travelers are raving about these Devin hotels

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 11, 2016 via mobile

Second visits here in three years. Lovely hotel, very well appointed. Wouldn't stay anywhere else, to be honest. Pool is great. Bar is great. Staff very friendly. Good location for costing other bars, eateries and a very short walk into the town centre. Highly recommended.

Helpful?
Thank AviatorSteve
Sofia, Bulgaria
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2016

I was very disappointed during my stay at this hotel. The SPA zone was molded, the toilet there was rusty!!! The food is awful, low quality and I've never had such disgusting coffee. The Wi-Fi is there...they have something like 6-7 hotspots, but the connectivity is worse than from a dial-up modem in late 90's.

Helpful?
Thank Alexander K
Sofia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 1, 2015

It was a complete disappointment! It was beyond dirty. The carpet was stained and moldy. The bathroom was clogged and haven't been cleaned for a long time. It cannot be described even as a 3-star hotel. The breakfast was poor. On our second day the coffee machine was broken, so you had to buy your coffee from the lobby bar.... More 

Helpful?
Thank Anna K
Varna, Bulgaria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 25, 2015

Definitely doesn't deserve its 5 stars. I wouldn't give it more than 1 star actually. Spa centre staff is rude, no air conditioners, same dinner menu every day! We're staying for 5 days and we have to eat the same food?! Not to mention their English... Terrible place. Prices are overrated. Definitely NOT recommended!

Helpful?
1 Thank papsvn
Ruse, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 12, 2015

A five-star hotel??? Start counting from five backwards and when you reach three, two or even one, depending where you are in front of the lift or in the restaurant, you can stop. So one star for the restaurant, where the menu is laminated and you can choose from five common dishes every evening and have an awfully tasteless dinner... More 

Helpful?
3 Thank IlianaHr
County Dublin, Ireland
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 31, 2015 via mobile

Prices are quite overrated for what you get - the base is old and needs restoration. The service is more than poor and definitely not ob the right level. The best thing was the pools and the SPA centre! Great procedures and lovely personnel - would come only for that!

Helpful?
1 Thank Radiiina
Sofia, Bulgaria
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed April 28, 2015

At first! I spent a lot of time at this small town before and I have very good memories from there. Last year we have a team buildind at this hotel. I think this hotel is a misunderstanding! There are two places: One of them is 5* and one of them is 4*. We spent our time at 4* place.... More 

Helpful?
2 Thank Ivan61Sofia_Bulgaria
Varna, Bulgaria
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed February 16, 2015

I have stayed 2 times in the hotel and i am sorry to say i would never go back. When you book keep in mind that the pictures of the rooms do not correspond. I booked a junior suite and it looked nothing like the picture. The rooms need renovation. We stayed for 4 nights the room was cleaned just... More 

Helpful?
3 Thank Srebrina V
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Hotel Orpheus situated in the centre of the town of Devin is a modern complex intended to benefit from the unique resources of the region, with opportunities for recreation, sport, entertainment and balneotherapy. The complex has 210 rooms, of which 45 suites and 165 double rooms. Among the key competitive advantages of the complex are the cozy atmosphere and the opportunity for a full-value holiday, the quality of SPA services, and last but not least the tasty food. The hotel guest may enjoy Bulgarian, European and Oriental cuisine in: Main restaurant with capacity of 260 indoor and 80 outdoor seats European restaurant with capacity of 120 indoor and 60 outdoor seats Oriental restaurant with capacity of 90 indoor and 60 outdoor seatsIn addition the complex offers broad range of services and products: Piano bar with capacity of 70 seats Lobby bar with capacity of 20 seats Pool bar with capacity of 45 seats SPA and balneological and recreational services 24/7 room service Laundry and ironing Deposit boxes for valuables State-of-the art equipped business center with two conference halls /capacity for 150 and 300 people/ with modern multimedia and audio equipment Medical service Tourist trips and excursions in the region of the town of Devin Shops, hairdresser's Parking lot for 120 carsThe hotel offers excellent conditions for recreation and sport. The guests may also use a tennis court and a volleyball playground:The hotel hosts on a regular basis various competitions and festivals, among which Miss Tourism International, the most famous TV show in Bulgaria - Slavi's Show, the International Music Festival for People with Disabilities, etc. ... more   less 

Additional Information about Orpheus Spa & Resort

Address: Tzvetan Zangov St 14, Devin 4800, Bulgaria
Location: Bulgaria > Smolyan Province > Devin
Price Range: $45 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orpheus Spa & Resort 4*
Number of rooms: 210
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