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Be Live Experience Hamaca Suites

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Traveler (1227)
Room & Suite (373)
Pool & Beach (355)
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Overview
  • Excellent21%
  • Very good16%
  • Average15%
  • Poor12%
  • Terrible36%
Travelers talk about
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Reviews (1,601)
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All reviewsbig smile on his facebasic understandingsanto domingo areaexcellent housekeeping servicesenglish languagelong overdue vacationyour hard earned cashsalt waterfacing the oceanswim up barhotel complexfew wordsspecialty restaurantsprivate beachbeach restaurantgreat vacationall inclusive resort
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1 - 5 of 801 reviews
Reviewed 4 weeks ago

Good Afternoon Mr. Hunter , Hope you are having a good day.I Know you must be really busy.I just wanted to share my recent vacation experience with Sunwing which I am still currently on.I booked my first vacation package with Sunwing on the 17th of...More

Thank sidwahi1
Response from Walter C M, General Manager at Be Live Experience Hamaca SuitesResponded 3 weeks ago

Estimated, we regret to read about the bad experience that you had in our hotel and we would like to apologize for not having complied with your standards. We are working hard to keep improving and we will take each mentioned point to work on...More

Reviewed 4 weeks ago

I stayed in the Hamaca Suites for a week in December the overall hotel was nice, the beach was small compared to other resorts I have been to I did not find the staff overly friendly nor helpful, they sent you here ther and everywhere...More

Thank tink6351
Response from Walter C M, General Manager at Be Live Experience Hamaca SuitesResponded 3 weeks ago

Estimated, we would like to thank you for your comment and at the same time apologize for the inconveniences that occurred during your stay. We are working hard to keep improving day by day and we hope you will give us a future opportunity to...More

Reviewed May 7, 2018

Stayed here with my wife and brothers for a weekend getaway and couldn't complain about a thing, we selected the VIP services and the room at the presidential suites, first off you get a private lounge for the checking very very comfortable and also you...More

Thank Ignacio E
Response from Walter C M, General Manager at Be Live Experience Hamaca SuitesResponded May 12, 2018

Estimated Ignacio, we would like to thank you for your positive comment. We are working hard to keep improving. Best regards. Sara Zuin, Room Division Manager.

Reviewed April 1, 2018 via mobile

Disgusting place to stay when you pay for a 4 star resort. Horrible customer service, having you pay for a safe and not being able to get a key for the safe. Junior ocean view suite is not at all what pictures show.. false advertising....More

3  Thank Wlowden
Response from Walter C M, General Manager at Be Live Experience Hamaca SuitesResponded May 5, 2018

We regret to read about the bad experience that you had in our hotel and we would like to apologize for not having complied with your standards. We will take each mentioned point to work on it and keep improving. Best regards. Sara Zuin, Room...More

Reviewed March 29, 2018 via mobile

*Check in & room services When I booked my vacation through Sunwing, I requested to have jacuzzi in my room and I paid for it, and when arrived at the resort at 12 pm, I was told that my room ready at 3 pm, so...More

2  Thank Fared D
Response from Walter C M, General Manager at Be Live Experience Hamaca SuitesResponded May 5, 2018
Google Translation

Мы сожалеем, что читаем неудобства, и мы хотим извиниться. Мы работаем над улучшением. С уважением. Sara Zuin.

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$105 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Boca Chica
#4 Top resorts Hotel in Boca Chica
#8 On the Beach Hotel in Boca Chica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$105 - $318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Boca Chica
#4 Top resorts Hotel in Boca Chica
#8 On the Beach Hotel in Boca Chica
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1227)
Room & Suite (373)
Pool & Beach (355)
Dining (236)
Amenities (101)
Business Center & Event Rooms (12)
Family and Play Areas (10)
Questions & Answers
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Paul M
March 5, 2018|
AnswerShow all 4 answers
Response from Walter C M | Property representative |
Good afternoon Mr. Paul, Yes, this is an all-inclusive hotel. Best regards, Anabel Alcantara Customer service assistant
0
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Google Translation
Room Tips
"Cockroaches in Rooms , Best of Luck"
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"The suite were nice but far away from the action"
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"Ask for rooms 001-022 pool area ocean view DO NOT choose any GARDEN views ONLY BEACH/OEAN VIEWS in the..."
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"Choose another hotel!!! The hotel layout is very confusing. Be prepared to get lost and not get help from..."
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