Be Live Experience Hamaca Garden
Calle Duarte 26, Boca Chica 15700 Dominican Republic
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About
#196 of 1,566 hotels in Dominican Republic
Location
3.6
Cleanliness
2.8
Service
3.1
Value
3.0
Be Live Experience Hamaca Garden is an all-inclusive hotel in Boca Chica. Everything has been designed for you to spend an incredible holiday with your family and friends, enjoying a true Caribbean life-style. The full enchantment of the Dominican Republic awaits you at the Be Live Experience Hamaca Garden. Entertainment, relax, water sports and special menus.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish
Location
Calle Duarte 26, Boca Chica 15700 Dominican Republic
Be Live Experience Hamaca Garden
Getting there
Good for walkers
Grade: 86 out of 100
86
Las Americas Airport
4.4 mi•
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La Isabela International Airport
26.2 mi•
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Rental Cars
26 Restaurants
within 0.3 miles
2389Reviews89Q+A100Room tips
Reviews
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Clean, great food, amazing service, a lot of entertainment options, plenty of pool areas… I loved the stool under the pool with a swim up bar. People were super pleasant. We were there for a honey moon and they made it very special, the welcoming to our room!!
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Be live experience hamaca is a great resort with very nice staff. The restaurant staff are very helpful and always polite. As is the front desk and the rest of the workers walking around. Everyone is always happy to see you as they take their time to memorise who you are. The entertainment staff is top tier and are always amazing to watch and join. Tairi, caramelo, yambo, la roca and the rest love you guys !🥰🕺🏽
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
leesewgood wrote a review Jul 2022
Washington DC, District of Columbia39 contributions66 helpful votes
The Be Live Experience Hamaca Garden & Beach Resort was the worse experience. The front desk person Leydi, was pleasant and helpful in checking us in. However, she said that the Ridizzi Restaurant was not open until Thursday to take reservations and only the buffet and the beach grill were operating for food service during our stay. the room was not ready but she told us we could go to eat lunch at the buffet and then the room would be ready. We went to the buffet and they had a Spanish theme. The room we were assigned #515 was obscured ocean view, it had stains in the bathtub and mold on the carpet floor. Then I went into the bathroom and the ceiling tile fell down. The door was cracked and the security lock was missing and broken. The was paint splatter on the balcony chairs. I went to the front desk and they sent me over to Guest Services desk in the far corner of the lobby and Isidoro was on the phone for 15 minutes and 3 guests, including myself were waiting to get help. Then finally after the lady & man ahead of me received help. I told Isidoro what was going on and he said that I would have to wait for and hour in the messed up room with my family, breathing in mold from the carpet, so someone could show me other available rooms. It took 1 hour 45 minutes waiting in the horrible room #515 then the guest service guy, Isidoro came to look at the room and saw the fallen bathroom ceiling and the mold on the carpet. He took us to look at 3 other rooms on the 2nd floor, the same level as the hotel lobby and we picked room #257, which had 2 beds, accessible shower and tile floor in the room instead of the yucky carpeting. The frame of the bed was broken and mattress too soft on one bed and the other was a little firmer, one pillow on each bed instead of 2 pillows. This room faced the garden and water feature. In general the bell boys Rafael and Richard were great and helpful. On the way to the airport Richard got us a taxi cab for $25 which was cheaper than the $30 the airport cab charged from SDQ to the Be Live Experience Hamaca resort. On Monday evening when we went to eat at the buffet my husband and I got the beef steak and it was spoiled, the order was rancid and should never have been served to anyone. I took the beef over to the chef with the tall black hat and he smelled it and agreed there was a problem. The chef proceeded to go to the kitchen and reprimand another man but I did not see them remove the tainted food from the line. This was very concerning and we could not eat anything else that evening. Tuesday June 28, 2022 was the last evening we were there and the buffet waitress, Janella was very nice. She was friendly, attentive, professional, helpful and nice. We told her that we were here to celebrate my son's birthday and this was our last night. At few minutes later when we were eating dessert. Janella and some 2 other employees surprised my son with balloons shaped like a bumble bee and a plate of different cakes along with candles, music and singing. This was the best of all this experience. I really thank Janella for being there and she deserves a raise and recognition because more staff should be with a positive attitude like her.…
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Do not go here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
From the top to bottom my experience here has been horrible. Checking in took 2 hrs because of the queue and how slow the staff takes processing the check in in which they don't give you any information about the hotel or facilities.they just want to get the payment and give you the key of your room no even tell you where the room is located, no smile, no welcome.,nothing really (i think her name written on her badge says leidy) (The guys at the bar gave me more information than the staff at the reception desks which leave me to mention Santo, he's amazing at his job, welcoming, attempting, smiling a great person) Santo and another person at the Mexican restaurant are the only one you can see giving you a great service without expecting gratitude back all the rest are waiting for money first and then give you a good service. Saw that at the buffet which is where you'll have to eat most of the time because speciality restaurants are open just two nights and most of the bars and pool just open for the weekend when they have most of guests staying so if you pay all inclusive for a week or two(like we did) you just get a decent service during weekends the rest is eating at the buffet (same food most of the time) and one bar open,it feels like if you didn't pay and they're making you a favour for letting you stay during the week. In overall the facilities are not like you see in the website (those are from when the hotel opened, now imagine they haven't done anything since and that's how they're. At night you have power cuts and takes time to get it back, the toilet doesn't flush properly and the tv is better leave if off. It's a shame because I've stay at be live in Punta cana and I loved it but after this experience I'm not staying at any of these hotels and i can put aside the issues with the facilities but the the culture of the staff, they absolutely don't make you feel welcome it's like if they're force to be serving customers but if you give them money is another story with them. If i could give no stars to this i would.…
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Horrible annoying from start to finish am in a loft duplex 7615🤬😡💩 horrible resort annoying staff is horrible managers worse and if your dying of a heartache don't call the front desk just say bye to your loved ones
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On Friday 3/11/22, my family and I showed to Hamaca hotel in Boca Chica at 6PM as we had reservation for two rooms X 4 people. However, they was no electricity in the hotel, a lady at the front desk took our IDs/passports, gave us the bracelets and told us to return later as they could not provide us the room key due to lock of power. My family and I left the facility returned 3 hours later (9PM) and there was still no power. At that time there was a gentleman by the name of Edgardo was at the front desk, we informed him that we were leaving the facility as we waited for the key for 3 hours. He said he was going to have us a no show. We asked him how he will have us a no show since we were there talking to him. He then provided us a piece of paper with his name on it, name of the hotel and phone number confirming we were there. However, the hotel still have us as a no show and refusing to reimburse us the $364.50 I paid.…
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Date of stay: March 2022
Value
Service
Room Tip: The hotel is outdated, a cabinet's drawer at the at the the front desk was broken, so I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Nothing what the Ofer and show in the pictures are true. Ee have ti change 3 times in 2 days of rooms. Flooded, broken bed, food poor quality plus you have to make a line for a cup of coffee and you get a foam cup. The customer service….. stat at 10 am to 3pm any thing out of these ours: just have to wait. I the bath room every time they flush in the upper floor star to leak in our bathroom, and the answer that they have: are you getting wet? Other way it’s fine. They don’t have parking so you have to park in the street. We rather lose 3 days payment than sty there. Really it was a BIG mistake ti go there.
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Just don’t go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are having a great time at the resort. All the staff are extremely friendly and amazing. The shows are fantastic, and the staff are extremely personable. They all do their very best to communicate with the english and canadian folk, like myself and my family!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I just had finish my journey in Be live expérience Hamaca Resort few days ago. I wanted take time to write a message to thank two persons : Alinson & Roberto Gil. They were very kind, professional (special mention for Alinson’s panache👍🏽😉). Don’t change guys. I hope you will see personally this message. See you soon.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Run down, crowded & bad customer service. We paid about us$48 for a day pass. We quickly found out that the place was very crowded & there were no towels nor lounge chairs available. Any extra amenities like snorkelling, sailing, paddle board, etc came at extra costs. The hotel is very run down. The staff are very unprofessional & are of little help with information or making you feel welcome. Most of the staff do not speak English. A very disappointing experience & I will never go back there again.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Don’t go there, it was gross 🤮
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$162 - $213 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Be Live Experience Hamaca Beach
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceBoca Chica
NUMBER OF ROOMS
355
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Claim Your ListingBE LIVE EXPERIENCE HAMACA GARDEN - Updated 2023 Prices & Hotel Reviews (Boca Chica, Dominican Republic)
Frequently Asked Questions about Be Live Experience Hamaca Garden
Which popular attractions are close to Be Live Experience Hamaca Garden?
Nearby attractions include Boca Chica (0.02 miles), Kviar Show Disco & Casino (0.1 miles), and Amigos Night Life Boca Chica (0.2 miles).
What are some of the property amenities at Be Live Experience Hamaca Garden?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Be Live Experience Hamaca Garden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Live Experience Hamaca Garden?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Be Live Experience Hamaca Garden?
Yes, free parking is available to guests.
What are some restaurants close to Be Live Experience Hamaca Garden?
Conveniently located restaurants include Boca Marina, Momo Paradise, and Pequena Suiza.
Are there opportunities to exercise at Be Live Experience Hamaca Garden?
Yes, guests have access to a pool and a fitness center during their stay.
Does Be Live Experience Hamaca Garden have an airport shuttle?
Yes, Be Live Experience Hamaca Garden offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Be Live Experience Hamaca Garden have airport transportation?
Yes, Be Live Experience Hamaca Garden offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Be Live Experience Hamaca Garden?
Yes, dry cleaning and laundry service are offered to guests.
Does Be Live Experience Hamaca Garden offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.