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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
All reviewsyacht clubacross the roadgreat locationgreat place to stayprofessional staffexcellent roomkitchen facilitiesshort staycomfy bednice areahotel roomcomfortable accommodationminute walkeasy accesscar parkingshops and cafeschurch st
The hotel was good and in a good location with friendly staff. The only thing was that my room had stairs at the entrance that I didn't expect. Easy fix is that I will request another room next time. I have issues with my knees...More
Review collected in partnership with this hotel
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Thank simonefitzsimon
Response from Gerry B, Manager at Quest Brighton On The BayResponded 2 weeks ago
Dear Mr Fitzsimon, thank you for your review of your recent stay and your positive comments. Thank you for letting us know of your preferred room. We have placed a note of your preference on file and look forward to welcoming you back on your...More
Great place to stay in Melbourne. The beach is literally a few steps away and there are a good selection of restaurants nearby. It is also located in a peaceful community so you will appreciate the quietness and privacy. Service is also commendable - the...More
Thank Ben Q
Response from Gerry B, Manager at Quest Brighton On The BayResponded 3 weeks ago
Thank you for your highly recommended and wonderful review and glad to hear you found our hotel location convenient. We are located in a fantastic spot for a leisurely holiday or time out. Church Street dining and entertainment precinct is only a short walk from...More
We primarily booked this hotel due to its location and reputation. After checking in it was very disappointing to see that the room was different to as described online. We were really looking forward to our stay but this came with great disappointment as we...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Fiona M
Response from Gerry B, Manager at Quest Brighton On The BayResponded 4 weeks ago
Thank you for providing feedback on your recent stay and I’m sorry we did not meet your expectations on your recent stay. We offer a larger more spacious apartment types which offers full kitchen facilities and separate living area, perhaps this room type would have...More
Excellent all round place to stay. Room facilities were ideal for our 13 day stay. Car parking was very good and secure, but we did encounter a problem with the electronic key on a couple of occasions, but the reception staff were able to resolve....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank gwlcull
Response from Gerry B, Manager at Quest Brighton On The BayResponded March 17, 2018
Thank you for your wonderful and constructive review of Quest Brighton on the Bay. We are glad you found a lot of positive commentary during you stay. Your comments will be passed onto the front office and housekeeping teams who will appreciate your feedback. It...More
We booked solely on the basis of the room having a king bed. Even when we explained the bed was small and certainly not a king (maybe not even a queen) the poor staff kept insisting the room had a king bed. It was absurd....More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank A TripAdvisor Member
Response from Gerry B, Manager at Quest Brighton On The BayResponded March 12, 2018
Thank you for providing feedback on your recent stay and I’m sorry we did not meet your expectations on your recent stay. We offer Queen and King bedding within the hotel, unfortunately bedding size is not guaranteed at time of making a reservation however we...More