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MyPond Hotel

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MyPond Hotel
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241 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Mthatha, South Africa
Reviewed 1 week ago NEW

My stay at My Pond was very much enjoyable. The staff is very friendly and helpful. The quickly respond to requests. You can only improve by fixing the blinds in room 23 because they do not close completely, person on the outside can see through especially when the lights are on.

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Thank busisiwen2016
Mypond, General Manager at MyPond Hotel, responded to this review

Dear busisiwen2016 Thank you so much for the positive feedback. We are happy to know that your stay was enjoyable and pleasant. We have noted your concern and we will definitely fix it hastily. Warm and kind regards Sisonke Mapuma General Manager

Reviewed 1 week ago NEWvia mobile

The first thing that comes to mind is the friendly staff at reception and in the restaurant. The hotel is centrally located in Port Alfred on the Kowie River that allows you to walk around in town but also to relax in front of the hotel in the tranquility of the Kowie River. A beautiful view across the river of...

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Thank Dirkpetrus
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Dirkpetrus Thank you very much for taking the time to write this review and thank you for the positive feedback. We hope that you will visit MyPond Hotel again in the new future. Warm regards Sisonke Mapuma General Manager

Despatch, South Africa
Reviewed 1 week ago

We enjoyed our stay. The hotel is centrally situated close to town and restaurants. It is next to the Kowie river and you can relax outside the hotel with a beautiful view of the river. The breakfast is ordered from a menu with a variety to choose from. We had an omelette the first morning and flap jacks with bacon...

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Thank liezel_vanwilling
Mypond, General Manager at MyPond Hotel, responded to this review

Dear liezel_vanwilling Thank you very much the positive review and the compliments. We are glad you enjoyed your stay at MyPond Hotel. Sometimes guests check out late which delays the process of having the rooms ready for new arrivals. Early check-ins can also be arranged prior to arrival but we generally do not let guests wait longer than 10 minutes...

Port Elizabeth, South Africa
Reviewed 1 week ago

A pleasant place to rest and leisure time with kids. Facility well equipped and clean. My Pond is indeed what the name suggests. My next visit in 3months time is already planned. See you soon. Ciao MH

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Thank B7899PMmariah
Mypond, General Manager at MyPond Hotel, responded to this review

Dear B7899PMmariah Thank you for much for the lovely review and the kind words. We look forward your visit in 3 months time. It will be a pleasure to host you again at MyPond Hotel. Warm regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 2 weeks ago

We enjoyed a pleasant stay at the MyPond Hotel. The tranquil setting along the bank of the river created with peace and quiet and provided a fantastic break away from the city. The staff was friendly and hospitable.

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Thank gishmaj
Mypond, General Manager at MyPond Hotel, responded to this review

Dear gishmaj Thank you very much for the wonderful review. We are glad that your stay at MyPond Hotel was pleasant and relaxing. We trust that you will visit us again very soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 2 weeks ago

not that bad though just some improvements on quality food and hygiene. i would recomend my family and friends though.... when you are on holidsy you expect more quality than what you are used to on an ordinary day.

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Thank mercyh2017
Mypond, General Manager at MyPond Hotel, responded to this review

Dear mercyh2017 Thank you for taking the time to write this review. We will take heed of your advice and recommendation and ensure we always deliver excellent food and service to all our guests. We trust that you will visit MyPond Hotel again soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 2 weeks ago

It was a lovely stay and we slept like logs. Set in beautiful surroundings we will certainly recommend the hotel to friends and family. The room was comfortable and the breakfast was excellent. The view of the Kowie river and surrounds was stunning.

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Thank E4926QMkevinv
Mypond, General Manager at MyPond Hotel, responded to this review

Dear E4926QMkevinv Thank you so much for the great review and wonderful compliments. We are glad that you had a wonderful stay. We look forward to your next visit and trust we will see you very soon at MyPond Hotel. Warm regards Sisonke Mapuma

Port Alfred
Reviewed 2 weeks ago

Overall very lovely hotel, clean, comfortable, just needs improvement on restaurant & breakfast services. the location and views from hotel are beautiful & one doesn't need to go out to enjoy themselves.

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Thank asandax2017
Mypond, General Manager at MyPond Hotel, responded to this review

Dear asandax2017 Thank you so much for the positive review. Thank you for all the recommendations, we will certainly ensure that we implement them. It was a pleasure hosting you and we trust that you will visit MyPond Hotel again very soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 2 weeks ago

Port Alfred's best hotel... Having travelled extensively, MyPond is a favourite, globally. Staff are welcoming, knowledgeable and very friendly. Hotel is lovely modern, clean and welcoming. Do visit...

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Thank jason486
Mypond, General Manager at MyPond Hotel, responded to this review

Dear jason486 Thank you for the kind words and for taking the time to write this excellent review. We are glad you hold MyPond Hotel at such high regard. We look forward to welcoming you back in the near future. Warm and kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 2 weeks ago

Good hotel with potential to become exceptional. Well trained, friendly staff, amazing food. Perfect for a stopover. Quite noisy unfortunately, so didn't sleep well. Security could also be improved, although we didn't have any problems. Choose a river view room.

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Thank chrisrP1088JT
Mypond, General Manager at MyPond Hotel, responded to this review

Dear chrisrP1088JT Thank you for taking the time to write this review and thank you for the positive feedback. I will share your compliments with the team. We trust that you will visit MyPond Hotel again in the near future. Warm regards Sisonke Mapuma General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 van der Riet Street, Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Price Range: $37 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Also Known As:
MyPond Hotel Port Alfred, South Africa - Eastern Cape
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We only had dinner at the hotel, we did not stay there.”
 of 5 bubbles EricaGet, Sep 25, 2016 | Read review
“Choose a river facing suite.”
 of 5 bubbles berndtdoug56, Jun 2, 2016 | Read review
“all rooms face onto the lagoon/river”
 of 5 bubbles roadcaptain-ulysses, May 17, 2016 | Read review
“Our suite had a riverside outlook.”
 of 5 bubbles Joan-Haroun, Mar 30, 2016 | Read review
“river view room was beautiful”
 of 5 bubbles Birgitsebe, Feb 14, 2016 | Read review
5 of 5
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