We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

MyPond Hotel

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
MyPond Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

196 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 192: English reviews
Port Elizabeth, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I love the location of the hotel, by the Kowie river. I also loved the service offered by the young staff. it shows that a great of care is taken in making sure that the customer experience is above par.

Review collected in partnership with this hotel

Helpful?
Thank Bridgette2014
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Bridgette2014 Thank you so much for this review and the wonderful compliments. We are happy to know you enjoyed your stay and we look forward to welcoming you back in the near future. Warm regards Sisonke Mapuma General Manager More 

Port Elizabeth, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The overall service I received at My Pond Hotel was excellent. The staff was very friendly and helpful. I will definitely recommend the Hotel to friends and colleagues and will also visit it again on a personal level. Keep up the good work and continue providing your guests with the high level of service you gave me.

Review collected in partnership with this hotel

Helpful?
Thank 582spare
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 582spare Thank you so much for the wonderful feedback, it will serve as a great encouragement to the rest of the team. We will certainly do our best to ensure we deliver great service to all our guests. We trust that you will visit us again soon. Kind regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

cleanliness plays a vital role in an hotel i was shifted from room 6 to 2 the gowns were not change as we found some items in the gown pockets when we wanted to use it that means the gowns were never change /replaced with clean ones for the next guestsf

Review collected in partnership with this hotel

Helpful?
Thank jamielap2016
Mypond, General Manager at MyPond Hotel, responded to this review

Dear jamielap2016 Thank you for the feedback and for taking the time to write this review. As a regular guest at MyPond Hotel, I have no doubt that you have seen our commitment to maintaining the highest level of cleanliness and this was an isolated incident which I assure you will never happen again. I am happy to know that... More 

East London, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent stay, warm friendly hosts and staff. Highly recommended. Room 20 is a great room with excellent view of the river and as a bonus a balcony to entertain on. One thing maybe to add to the service would a radio station in the television package.

Review collected in partnership with this hotel

Helpful?
Thank R2291PKkeithh
Mypond, General Manager at MyPond Hotel, responded to this review

Dear R2291PKkeithh Thank you so much for the wonderful feedback and for taking the time to write this review. We look forward to your next visit and thank your your suggestions. Kind regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved it! beautiful venue right on the water, my kids loved it and the rooms are huge! Will def be back some day! If you have half price nights, add me to the mailing list so we can take those opportunities!

Review collected in partnership with this hotel

Helpful?
Thank 770catherinea
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 770catherinea Thank you so much for the positive review. We are glad that you and your family enjoyed your stay with us. We look forward to welcoming you back soon and we will definitely keep you updated on our specials. Kind regards Sisonke Mapuma General Manager More 

Port Alfred
1 review
5 of 5 stars Reviewed 4 weeks ago

Really enjoyed my stay and the service was great. I will comeback again and also recommend the hotel to my friends. The view from the hotel is marvelous though I would suggest more movie channels thanks.

Review collected in partnership with this hotel

Helpful?
Thank bukiwe2016
Mypond, General Manager at MyPond Hotel, responded to this review

Dear bukiwe2016 Thank you so much for the great review and wonderful feedback. We are glad you enjoyed your stay and we look forward to welcoming you back and also hosting your friends and family. Thank you for your suggestion on the movie channel, we will definitely look into it. Warm regards Sisonke Mapuma General Manager More 

Port Elizabeth, South Africa
2 reviews
4 of 5 stars Reviewed July 11, 2016

Well I just would like to commend your staff on how they deal with people in general. You always find them smiling and professional in their approach and dealings. I think there was a day when one of your senior people was present when I arrived from Grahamstown and I made a remark that you should keep it up. I... More 

Review collected in partnership with this hotel

Helpful?
Thank tsepon2015
Mypond, General Manager at MyPond Hotel, responded to this review

Dear tsepon2015 Thank you so much for this feedback it is greatly appreciated. What you are saying is very true. We will keep doing our best to ensure that the team is motivated, happy and well taken care off so that they in turn can make sure that our guests are happy and well taken care off. We look forward... More 

Port Alfred
1 review
5 of 5 stars Reviewed July 11, 2016

My Pond Hoter delivers everything you might want while you are away from home. Comfortable rooms, friendly and helpful staff and an excellent chef! In this day and age where one might feel that "service with a smile" is an endagered species, it was a delight to walk into this establishment. The front desk staff actually stood when helping us.... More 

Review collected in partnership with this hotel

Helpful?
Thank jacotharina
Mypond, General Manager at MyPond Hotel, responded to this review

Dear jacotharina Thank you so much for this wonderful review. We are glad that your stay with us was comfortable and memorable. I will share your feedback and great compliments with the rest of the team. We hope that you will visit us again soon. Warm regards Sisonke Mapuma General Manager More 

Johannesburg, South Africa
Level Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 1, 2016

We chose to have the breakfast of the day which, at R45, is good value. The continental breakfast also looked very good and, at R80, was also good value. The setting of this hotel is very pretty as there are lovely views of the river. The breakfast room is very well designed too. However, the service was a little disappointing... More 

Helpful?
Thank Gibbsfamily
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Gibbsfamily Thank you for taking the time to write this review. It is disappointing to hear about the experience you had over breakfast but I can assure you the team at MyPond Hotel prides itself in service excellence and I am sure you will experience this on your next visit. We hope that you will visit us again. Kind... More 

Port Alfred
1 review
5 of 5 stars Reviewed June 30, 2016

All staff of Mypond is sooo sweet. Keep it up Guys, you are doing a good job. It is my prayer that the Lord kee on blessing you, Mypond Hotel and your families in Jesus name. I wish I could visit your place every day.

Review collected in partnership with this hotel

Helpful?
Thank mthuthuzelid
Mypond, General Manager at MyPond Hotel, responded to this review

Dear mthuthuzelid Thank you so much for the kind words and the prayers. We are happy that you had a wonderful stay with us and we look forward to your next visit. Kind regards Sisonke Mapuma General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (29)
Viewed
Dining (8)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (6)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (9)
Viewed
Hotel & Grounds (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Port Alfred
0.9 mi away
Royal St Andrews Hotel
Royal St Andrews Hotel
#1 of 6 in Port Alfred
4.5 of 5 stars 184 reviews
0.6 mi away
Halyards Hotel
Halyards Hotel
#6 of 6 in Port Alfred
3.5 of 5 stars 217 reviews
6.0 mi away
Oceana Beach and Wildlife Reserve
Show Prices
Show Prices
Show Prices
16.0 mi away
Fish River Sun Hotel & Country Club Resort
18.2 mi away
Kariega River Lodge
Kariega River Lodge
#1 of 1 in Kenton-on-Sea
4.5 of 5 stars 182 reviews
1.2 mi away
A Villa de Mer
A Villa de Mer
#3 of 24 in Port Alfred
4.5 of 5 stars 143 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street | Eastern cape, Port Alfred 6170, South Africa
Location: South Africa > Eastern Cape > Port Alfred
Price Range: $72 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline and Booking.com so you can book your MyPond Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
MyPond Hotel Port Alfred, South Africa - Eastern Cape
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay