We arrived at the hotel mid afternoon, there were only 6 people in total checking in, however none of our rooms were ready so we had to wait a couple of hours to get in them. The hotel is the only one in the resort which is a very quiet village with very little there for tourists. The hotel itself was basic but clean, the rooms functional but I missed having a cup of tea in the mornings, the walls are very thin and you can hear people in the rooms all around you. There is shampoo and shower gel in the bathroom and a hairdryer which is good as there is only 1 plug socket in the bedroom and one in the bathroom. You can get towels for the beach or pool from reception with a refundable deposit. The pool areas are lovely and usually ok for sunbeds however there are quite a few early risers who bag the best spots! The animation team are great and there are lots of activities, they work very hard to get everyone to join in. The staff are all friendly and helpful and we felt very welcome by all we met. The food was lovely, great choice at all times but could have been a little hotter, having someone showing you to your table at the evening meal was a great help. The age group of people staying there was generally over 50 with a few younger exceptions, a mix of English, French, German and Scandinavian and a large number of Spanish. For what we paid I think we got a good deal, a cheap week in the sun just to relax and recharge our batteries but don’t expect too much.…
This is our second visit to this hotel having visited in late 2022. The thing that brought us back again was the amazing food. If anyone says its not good deserves to be sent back to the lunatic asylum early! Along with that is a varied and comprehensive entertainments program throughout the day & at night in the show and terrace bars with a very good guest artist selection every two weeks. You have a wonderful talented animation team that invites you to take part in all sorts of activities around the hotel & pool. If you don’t want to, there is no hassle. The rooms are clean and well maintained. The hotel has a good snack bar, buffet restaurant, afternoon Crepes Bar, and several well stocked bars around the site. OK, as this an all inclusive hotel you’ll have alternative brands, but they are all acceptable,(unlike other hotels that offer cheap crap!). The beer is Amstel, nothing wrong with that! Along with the main pool, there is a second heated pool just across the road with a further infinity pool right down on the coastline. For those with walking problems,(like me), there are quite a few slopes to help out. And now the negative bit. The hotel isn’t really near anywhere, but there is a regular bus service to take you to Santa Cruz, or down South to the commercial areas. The hotel can really do with a few more toilets, especially in the large Show Bar, you have go downstairs to the nearest loos. Apart from that this Four Star did us proud and we will be definitely be visiting again!…
wow what a fantastic all inclusive hotel. very nice hotel. some things need updating but all in all well worth the money. staff all very helpful. never had a problem finding something to eat or drink in the 7 night stay. vey close to bus stop if you wish to go to candelaria or santa cruz the capital.
Pros Restaurant food good Snack food not so good but ok Pan cakes good Icecream all day Drinks good Room lovely , clean and we have an amazing view of the sea Pools good Entertainment good Staff very friendly and work very hard. Most things about this hotel is good. Weather has been great. Cons Alot of young adults drunk , shouting , banging of doors making it a very very an unpleasant experience, it has gone down in standards since the last time we visited which is a shame as it is a nice hotel. One day we were sitting by the pool a male adult who had been drinking alot and very drunk staggered over to us and started to talk about all sort of stuff and began to swear continuously. We walk away he staggered off and fell by the poolside , which made us and others around us feel very uncomfortable . Would we come back again no not at all, it doesn't feel like a holiday hotel …
Had a lovely time at Punta del Rey. First visit here and won't be our last. We had a premium room which had everything we needed for our stay. Beds were very comfortable. The hotel was exceptionally clean throughout, as was our room. We usually holiday twice yearly to South Tenerife and hadn't considered any other area until a holiday rep told us about this hotel. So glad she recommended it. We loved the solarium, (beautiful setting) and enjoyed the infinity pool. The food was very good and so much to choose from. Staff were helpful, lovely and all hardworking. Good hairdressers, very pleased with result of my visit, would recommend! All in all our visit exceeded our expectations. Thank you to all the staff.
We went as a family of 10 - variety of ages & we all had the most fabulous time. The animation team are wonderful, the hotel is spotlessly clean & the food, drinks & entertainment are all excellent. Would highly recommend this holiday for anyone wanting value for money in a lovely hotel where customer service always comes first. This is our second visit & will definitely return.
Our 3rd visit to this hotel but the first for 5 years. This hotel is an excellent 3 star hotel. You get an awful lot of holiday for your money. Before we left we had booked to return next year.The addition of the +16 infinity pool is great. The Solarium not so good at the moment due to the work going on next door. This is due to be finished by beginning of June. Think that is a bit optimistic. The food is plentiful and lots of choice but could do with being a bit hotter. The staff are great and work very hard. Overall this hotel is excellent value for money and we look forward to our next visit.
Hotel very good, clean,vast choice of food as we were all inclusive,pools all very good, various activities held during day and night,entertainment very good,I would not hesitate to recommend this hotel, as a couple we had a really enjoyable holiday
We went in feb for two weeks greeted well got very good room overlooking pool and sea.Everything was spotless the staff were very good in all areas.The food was exallant the entertainment was super. The TUI reps were 10/10 we will be back ASAP.Met some great people all the best to Richard and Joy and family and many more
Our third time at this hotel and I’m pleased to report nothing much has changed . Great staff great service great food and drink. We were on the all inclusive package and it’s unbelievable value for money . We are still here sadly last day tomorrow room 752 . The hotel sits in a beautiful quiet part in the middle of Tenerife so you will need a car if you want to see the island however local buses are reliable and cheap. The food offerings are above average for a.i . Sunday is English themed with roast beef and roast potatoes with all the trimmings. The best thing about this hotel is the staff they work soo hard and really take pride in providing you a good service. Thank you to all @ Punta del Rey we’ve had another brilliant stay . Ian Gill
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