Catalonia Punta del Rey
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Av. Maritima, 165, 38520 Las Caletillas, Tenerife Spain
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Room & Suite (491)
Pool & Beach (458)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Catalonia Punta del Rey
Updated 06/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Location
Cleanliness
Service
Value
Catalonia Punta del Rey is located in Las Caletillas, seafront, only 14 kilometres from the capital, Santa Cruz de Tenerife. You can enjoy the beauty of the vegetation surrounding the swimming pool and the environment designed by the well-known architect Cesar Manrique. All facilities are inside of the hotel: swimming pools and shops, sauna, massage, fitness, garden, billiard, table football, ping pong and games, minigolf, tennis court, squash, green bowling, garden.
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Tennis court
Children Activities (Kid / Family Friendly)
Street parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Poolside bar
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Massage
Salon
Solarium
Baggage storage
Currency exchange
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Location
Full view
46Car recommended
Grade: 46 out of 100
39Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Av. Maritima, 165, 38520 Las Caletillas, Tenerife Spain
Name/address in local language
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5352Reviews1524Q+A100Room tips
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Popular mentions
It used to be a really good hotel. I was there in February 2020 and we were really looking forward to returning. What an unpleasant shock we had. I know we are recovering from a pandemic and that guest levels are low but standards have definitely plummeted. The infinity pool used to have a Crystal clear glass wall. Now it's dirty and needs a bloody good wash. The umbrellas are for the main part broken and need replacing. Handrails are dusty . In the main hotel floor tiles are cracked. Windows are dirty. One of the lifts is either broken or turned off. The food is repetitive, lunch was Fish Chicken and one other meat, Dinner was Fish Chicken and a different meat every day. There's nothing for the kid's to do yet they bring local children in and out on some kind of kids club for them. They need to get the cleaners in and give the place a good scrub. A quick word about the staff. They are fantastic.,always helpful and smiling they go out of their way to make you happy. I can't fault them at all. I really hope this place can turn itself around as although I'm being supercritical I'm not. I really love this hotel and will be coming back next year. Hopefully to a better experience…
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Date of stay: July 2021
Cleanliness
Service
Helpful
Stayed here two years ago fantastic holiday came back expected some changes due to covid that is an understatement the food is the same every meal chicken fish or pork no vegetables or gravy only salted boiled potato in skin skimpy salad meat dry and tough chef wipes his face with a towel and then cleans top were he preparing food the pool is being used as a creche for local children groups being brought in and out all day constantly avoiding them the hotel is dirty and guest children because there is no life guard are getting into the adult only areas and taking what can only be described as pornographic pictures of each other this not interested avoid at all costs
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Date of stay: July 2021
Location
Cleanliness
Service
Helpful
I have just read the other reviews for this hotel. Everyone is entitled to their own opinion and I shall now give mine. My husband and I have just returned from the Punta Del Rey and we thoroughly enjoyed our stay. Perhaps it is easiest if I do the good and the not so good. Good points: 1. The staff are amazing. So friendly and helpful. From check in to check out the staff were outstanding. Sorry if I miss anyone out but Silvia and Tomas stood out on reception. At the pool bar we enjoyed learning Spanish from Siri, Laura and Maria Jesus. In the restaurant the ladies named above along with Rogue, Gabriel and Yika(??) looked after us very well along with the other staff whose names I did not remember. 2. Our room was great. It had been refurbished to a high standard and we had at least 6 usb points on the walls, superb lighting, an enormous bed (7 foot across? bigger than our superking at home) and premium bedding which was lovely. The shower was powerful and hot. The room was cleaned every day. Free safe, free air con, free fridge what more could we ask for? 3. Premiums drinks are served at no extra cost to AI guests. Measures are generous. 4. The AI adult only infinity pool across the road was great. We spent most of our "hotel time" over there. There is a beer pump, branded soft drink pumps and a hot drink machine for you to serve yourself. This area was open 10-5pm while we were there but think it may be open longer later in the season. It was very clean and the toilets were very nice (and clean). 5. I understand that the choice of food was much more limited than it usually is. Having said that there was always a choice of grilled fish, chicken/turkey and one other meat at every lunch and dinner time. You then have a very good range of salads and then more mains option which always included chips and wrinkly potatoes with red and green sauces. Pasta was served fairly regularly as were rice and stews or more fish dishes. I am a picky eater and I never went hungry. The desserts are wonderful. Spring rolls, squid rings, samosas were tasty. Soup was only served a few times. 6. Someone "had to find someone to cook eggs" for her. The egg station was open every breakfast time for omelette, fried egg whatever you wanted - cooked to order. The breakfast choice was good. 7. The snack bar had a good choice of hot food and there was ice cream, jelly, fruit etc in the fridge. Also sandwiches which you could take to your room for a midnight feast. 8. There was some entertainment during the day but we did not pay much attention as we were often out but they did bingo, archery etc. No night time entertainment while we were there as Tenerife went into level 3 lockdown. 9. We went out quite a lot and used the local buses which are very good. We sometimes used the new 10 euro day pass which allowed us to us all buses and trams on the island for 24 hours. 10. There are a good number of restaurants in the area if you want to eat out. We ear marked the Chinese and Indian restaurants in Candelaria but never felt the need to eat out unless on a day trip as we enjoyed the hotel food. Not so good: 1. Admittedly there was quite a lot of muck which accumulated in corners around the sunbeds etc around the main pool area but this was due to wind and lack of staff as the hotel was running very low on guests. Any mess was also due to lazy guests who could not be bothered putting their empty cups, plates etc in the bin. 2. The area is very hilly and no so good for people with restricted mobility. Having said that the bus to Santa Cruz picks and drops off outside the hotel. If you want to go further afield you do need to walk about 10-15 mins uphill for the "motorway" buses to Los Cristianos etc. Message me if you want more details on buses. 3. It is down a steep hill to the "beach". The sea was very rough all the time we were there and the beach is black volcanic sand with rocks. Once at beach level it is lovely walk along to Candelaria.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Premium rooms are definitely worth it. We had a high floor corner room which was lovely.
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1 Helpful vote
Helpful
+1
Substandard hotel !!! Absolutely filthy high Covid risk avoid at all cost !! Needs total up date !! Quite area nothing to do . Food although tasty always warm not hot !! Surprised why hotel is empty , would suspect most of customers in hospital .
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Avoid at all costs
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Helpful
Having stayed at a Catalonia Hotel many times in Puerto de la Cruz & been extremely happy with everything, this was a huge disappointment. It looked run down once you got past reception & everything needed painting & refreshing. Breakfast was not appealing & had to find someone to cook me some eggs. Other hot food wasn't hot. Coffee disgusting. Dining room dark & needed repainted with decent lighting
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$62 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia punta del rey hotel las caletillas, hotel catalonia punta del rey, catalonia punta del rey tenerife
LOCATION
SpainCanary IslandsTenerifeLas Caletillas
NUMBER OF ROOMS
423
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Claim Your Listing Frequently Asked Questions about Catalonia Punta del Rey
Which popular attractions are close to Catalonia Punta del Rey?
Nearby attractions include Tasiri (0.07 miles).
What are some of the property amenities at Catalonia Punta del Rey?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Catalonia Punta del Rey?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Catalonia Punta del Rey?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Catalonia Punta del Rey?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Catalonia Punta del Rey?
Conveniently located restaurants include Restaurante La Casona del Vino, Restaurante Mar y Magma, and La Cofradía de Caletillas.
Are there opportunities to exercise at Catalonia Punta del Rey?
Yes, guests have access to a pool and a fitness center during their stay.
Does Catalonia Punta del Rey have an airport shuttle?
Yes, Catalonia Punta del Rey offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Punta del Rey?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Punta del Rey offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Catalonia Punta del Rey?
The staff speaks multiple languages, including English, Spanish, and French.