Catalonia Punta del Rey
Av. Maritima, 165, 38520 Las Caletillas, Tenerife Spain
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Avg. $103 /night, 12/11 - 12/12
$230
per night
$158
per night
$86
per night
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Average
Higher
About
4.0
#1 of 1 all-inclusive in Las CaletillasLocation
3.4
Rooms
3.7
Value
3.9
Cleanliness
4.1
Service
4.1
Sleep Quality
3.8
Catalonia Punta del Rey is located in Las Caletillas, seafront, only 14 kilometres from the capital, Santa Cruz de Tenerife. You can enjoy the beauty of the vegetation surrounding the swimming pool and the environment designed by the well-known architect Cesar Manrique. All facilities are inside of the hotel: swimming pools and shops, sauna, massage, fitness, garden, billiard, table football, ping pong and games, minigolf, tennis court, squash, green bowling, garden.
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Property amenities
Paid public parking nearby
Free internet
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Aerobics
Billiards
Children Activities (Kid / Family Friendly)
Street parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Vending machine
Poolside bar
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Solarium
24-hour security
Baggage storage
Currency exchange
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish
Location
Av. Maritima, 165, 38520 Las Caletillas, Tenerife Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 63 out of 100
63
Norte Los Rodeos Airport
6.9 mi•
See all flights
Sur Reina Sofia Airport
25.8 mi•
See all flights
Rental Cars
41 Restaurants
within 0.75 miles
1 Attraction
within 0.75 miles
Reviews
4.0
6,234 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Catalonia Punta del Rey has garnered a reputation for being a generally good value stay, with premium rooms especially appreciated. However, some guests have mentioned the rooms could use updating, with concerns over noise and cleanliness. The hotel staff receive mixed reviews, shining for their friendliness but occasionally falling short in service.
While cleanliness is typically upheld, opinions on amenities vary, with food and the adult pool earning praise amidst complaints about extra charges and limited sunbed availability. The hotel's location splits opinion, with its tranquility and bus routes favored by some, yet others find it too far from beaches and shops. A vibrant atmosphere pervades, thanks to entertainment that caters to various tastes.
Location
Remote
Atmosphere
Lively
Rooms
Dated
Value
Good
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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Detailed Reviews
We were all inclusive guests here in February, We must say for the time of year it’s lovely.
We can only start the review by mentioning the food, You will never be hungry and you’re always spoilt for choice. As one of us is vegetarian, we were impressed that everything was labelled and they had a vegetarian section always something delicious, very fresh food especially the fruit and salads each night was a different themed buffet night which changed evening meals up. A variety of desserts to choose from and always pots of ice creams available.
The staff were very welcoming and really attentive took your plate as soon as you were finished ready for the next. There was a chef who made to order the special of the day.
And in the morning would freshly cook you eggs or omelettes.
Wine and soft drinks on tap at multiple points around the dining area also freshly ground coffee machines.
Very clean and kept tidy around the food areas.
I would say though that the snack bar wasn’t as nice due to bread rolls being uncovered and lot of it was dry. Was good you could just go and get some ice cream when ever you wanted.
The room was clean and bed was made floors washed, bathroom stock each day no complaints there the bed was very comfortable not completely sound proof. We were the 8th floor on the side of the bar and pool the music and noise ended by 11 so not too late to get to sleep was pretty quiet after that time.
The entertainment wasn’t too bad, drinks until 11 for all inclusive guests they tried to get everyone involved and have something for everyone..
Although the circus night we felt a bit worried about the heath and safety of it.
We liked the fact they had pool tables and table tennis in the hotel can rent for a small refundable fee.
Handy little shops in the hotel too they stock most things you would need not too pricey.
It’s free they have adults only areas just a short walk across the road the infinity pool was heated and very clean I regularly saw the life guard testing the waters.
The jacuzzi area is a must it’s a beautiful place
It’s handy you can get cold drinks or beer or tap at both these areas saves you walking back to the hotel if you want to relax there for the day.
Great transport links they have excursions but if you don’t want to go you can get the bus which is right outside and only 15 - 20 mins to Santa Cruz!
Bus is cheap and frequent.
There is a beach just down the road black sand and very well kept lovely for going for a stroll.
One surprising thing that happened was it was one of our birthdays we got back from lunch to find a bottle of cava, some little cakes and a note wishing happy birthday from the hotel and staff we were close to tears as neither of us mentioned that’s the reason we were there such a lovely gesture.
We had a really great holiday and would go back in fact we are planning to.
We can only start the review by mentioning the food, You will never be hungry and you’re always spoilt for choice. As one of us is vegetarian, we were impressed that everything was labelled and they had a vegetarian section always something delicious, very fresh food especially the fruit and salads each night was a different themed buffet night which changed evening meals up. A variety of desserts to choose from and always pots of ice creams available.
The staff were very welcoming and really attentive took your plate as soon as you were finished ready for the next. There was a chef who made to order the special of the day.
And in the morning would freshly cook you eggs or omelettes.
Wine and soft drinks on tap at multiple points around the dining area also freshly ground coffee machines.
Very clean and kept tidy around the food areas.
I would say though that the snack bar wasn’t as nice due to bread rolls being uncovered and lot of it was dry. Was good you could just go and get some ice cream when ever you wanted.
The room was clean and bed was made floors washed, bathroom stock each day no complaints there the bed was very comfortable not completely sound proof. We were the 8th floor on the side of the bar and pool the music and noise ended by 11 so not too late to get to sleep was pretty quiet after that time.
The entertainment wasn’t too bad, drinks until 11 for all inclusive guests they tried to get everyone involved and have something for everyone..
Although the circus night we felt a bit worried about the heath and safety of it.
We liked the fact they had pool tables and table tennis in the hotel can rent for a small refundable fee.
Handy little shops in the hotel too they stock most things you would need not too pricey.
It’s free they have adults only areas just a short walk across the road the infinity pool was heated and very clean I regularly saw the life guard testing the waters.
The jacuzzi area is a must it’s a beautiful place
It’s handy you can get cold drinks or beer or tap at both these areas saves you walking back to the hotel if you want to relax there for the day.
Great transport links they have excursions but if you don’t want to go you can get the bus which is right outside and only 15 - 20 mins to Santa Cruz!
Bus is cheap and frequent.
There is a beach just down the road black sand and very well kept lovely for going for a stroll.
One surprising thing that happened was it was one of our birthdays we got back from lunch to find a bottle of cava, some little cakes and a note wishing happy birthday from the hotel and staff we were close to tears as neither of us mentioned that’s the reason we were there such a lovely gesture.
We had a really great holiday and would go back in fact we are planning to.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Good view from 8th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Feb 28, 2020
Good morning jennifercL8928GV We are overjoyed you had a lovely stay with us. I will pass on your comments to our staff. We hope to meet you again in a near future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second visit to this deservedly popular hotel on the north east coast of Tenerife. Fortunately we flew out two days before the airports closed down due to the sandstorms wafted over from Africa which effectively closed down the airports for 2 days.
Reception.
Rather undermanned for a late arrival of about 20 people. We were lucky to be first in the queue, but some of our companions were still in the check in queue whilst we enjoyed a G&T in the lounge.
The room.
Excellent in all respects. Having booked a standard room we received a free upgrade to a superior room with pool and sea view - the best room we’ve had after 41 years of package holidays. Very prompt maid service, and immaculate cleaning etc.
The pool area.
Plenty of space, again immaculate cleaning after we caught the tail end of the sandstorms two days into the holiday, friendly and generous bar service. And snacks always available. The gin and tonics cannot be beaten!!!
The restaurant.
On our first morning down we were welcomed as old friends by the superb restaurant staff, especially by the ladies allocating tables. Breakfasts were excellent, cava and orange juice always available, a great “fry up” and a huge selection of rolls etc. My only reason for deducting one star from the overall rating concerns lunch and dinner. Quite often dishes were lukewarm rather than hot, and sometimes the ingredients appeared to be slightly “mistreated”. However one must bear in mind that this is a very large hotel, the dining room has a capacity of 650, so there does have to be a certain compromise to bulk catering. You will not go hungry at this hotel!
Overall.
The chief asset of this hotel is the staff, always hardworking and courteous. It was great to be recognised by the restaurant ladies as repeat customers, and simple requests (a bath mat) were immediately actioned. If you regard yourself as a gourmet look elsewhere. However for a great escape from the miserable British winter at a bargain price do not hesitate!
Reception.
Rather undermanned for a late arrival of about 20 people. We were lucky to be first in the queue, but some of our companions were still in the check in queue whilst we enjoyed a G&T in the lounge.
The room.
Excellent in all respects. Having booked a standard room we received a free upgrade to a superior room with pool and sea view - the best room we’ve had after 41 years of package holidays. Very prompt maid service, and immaculate cleaning etc.
The pool area.
Plenty of space, again immaculate cleaning after we caught the tail end of the sandstorms two days into the holiday, friendly and generous bar service. And snacks always available. The gin and tonics cannot be beaten!!!
The restaurant.
On our first morning down we were welcomed as old friends by the superb restaurant staff, especially by the ladies allocating tables. Breakfasts were excellent, cava and orange juice always available, a great “fry up” and a huge selection of rolls etc. My only reason for deducting one star from the overall rating concerns lunch and dinner. Quite often dishes were lukewarm rather than hot, and sometimes the ingredients appeared to be slightly “mistreated”. However one must bear in mind that this is a very large hotel, the dining room has a capacity of 650, so there does have to be a certain compromise to bulk catering. You will not go hungry at this hotel!
Overall.
The chief asset of this hotel is the staff, always hardworking and courteous. It was great to be recognised by the restaurant ladies as repeat customers, and simple requests (a bath mat) were immediately actioned. If you regard yourself as a gourmet look elsewhere. However for a great escape from the miserable British winter at a bargain price do not hesitate!
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Mar 9, 2020
Good morning Decoaddict We are overjoyed you had a lovely stay with us. I will pass on your comments to our staff. We hope to meet you again in a near future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We are frequent guests at this hotel and we met many other return guests during our stay, which says alot about Catalonia Punta del Rey. Once you visit it draws you back! Our visit this year was 14th Jan - 28th Jan
The reception staff are extremely helpful and friendly. They swiftly checked us in and they were all very approachable at all times especially Fatima, Jacobo and Tomas.
The restaurant has themed nights and a wide variety of tasty food and drinks. The staff work extremely hard and a special thanks to Carmen Rosa, Moises, Roque and Luisa who recognised us as repeat guests and made us feel so welcome.
The hotel has three pools, one in the hotel with a pool and snack bar.
The other two pools are a very short distance away, the new adults pool is across the road from the hotel, and a solarium a short walk away. They both have self service all inclusive drinks. We spent all our time at the adults pool which is recent addition to the hotel so is almost brand new and has a lovely walk in, infinity pool. A special thanks to Zuri the lifeguard who was brilliant at her job and also went the extra mile, looking after the area, and being so helpful and friendly to all of the guests.
There is entertainment on every evening, professional shows, karaoke and day time activities to join in, if you wish with a great entertainment team.
The hotel is based in Las Caletillas so you must go knowing that it is in a residential area so there are no lively bars nearby.
It is an ideal location however, to use the local cheap bus service to Santa Cruz and Candelaria and enjoy some nice walks along the promenade of the black sand/pebble beaches, mix with the locals and enjoy every minute.
Overall another fantastic holiday, where lots of old and new friends have been made over the years and we look forward to our next visit!
Thank you to everyone at Catalonia Punta del Rey ........hasta luego!!
The reception staff are extremely helpful and friendly. They swiftly checked us in and they were all very approachable at all times especially Fatima, Jacobo and Tomas.
The restaurant has themed nights and a wide variety of tasty food and drinks. The staff work extremely hard and a special thanks to Carmen Rosa, Moises, Roque and Luisa who recognised us as repeat guests and made us feel so welcome.
The hotel has three pools, one in the hotel with a pool and snack bar.
The other two pools are a very short distance away, the new adults pool is across the road from the hotel, and a solarium a short walk away. They both have self service all inclusive drinks. We spent all our time at the adults pool which is recent addition to the hotel so is almost brand new and has a lovely walk in, infinity pool. A special thanks to Zuri the lifeguard who was brilliant at her job and also went the extra mile, looking after the area, and being so helpful and friendly to all of the guests.
There is entertainment on every evening, professional shows, karaoke and day time activities to join in, if you wish with a great entertainment team.
The hotel is based in Las Caletillas so you must go knowing that it is in a residential area so there are no lively bars nearby.
It is an ideal location however, to use the local cheap bus service to Santa Cruz and Candelaria and enjoy some nice walks along the promenade of the black sand/pebble beaches, mix with the locals and enjoy every minute.
Overall another fantastic holiday, where lots of old and new friends have been made over the years and we look forward to our next visit!
Thank you to everyone at Catalonia Punta del Rey ........hasta luego!!
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Date of stay: January 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Feb 3, 2020
Good morning Thanks a lot for your comments, we feel tremendously satisfied your stay in our Hotel had reached your expectations. We would like to thank you for your trust in our property and we hope to keep up the level of service in your next visit. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to this hotel 9 times mostly every January and every June the hotel caters for every nationality the food is exceptional the hotel is cleaned to a high standard and the bar staff , restaurant and the reception area staff are polite friendly and the most help full that i have met. The rooms are spacious with a flat screen tv with English channels so no need to catch up on Emmerdale Corrie and Eastenders etc LOL! There is Free WIFI all over the hotel even in the rooms i am not sure about the serenity pool area across the road though There is a cabaret room on the first floor if you want to watch the Entertainment if you would like to listen to 70s 80s and 90s music there is a DJ who plays this in the pool area there is also a quiet bar just by the entrance to the pool and reception area which is very popular and not but least for the younger generation there is a Disco downstairs which also doubles as a sports bar that shows every game of football or rugby etc that you care to watch. You do not need to leave this hotel for anything as there are a few shops inside the hotel and just outside the hotel there is a big supermarket, chemist and also a Mc Donalds . Candelaria is the next town and is a lovely walk either along the promanade or straight through the village and takes about half hour. We are returning next week JULY 14th a few weeks later this year due
to COVID 19 but cannot wait to see all the staff and friends we have made over the years .This is a hotel that has a cosiderably lot of repeat guests (and we know a lot of them LOL) if you holiday at this hotel i bet you will become a repeat guest too that is how good this hotel is and for the price you would find it hard to match it. Go on give it a go you know you want to its brilliant See you next week Punta Del Rey!
to COVID 19 but cannot wait to see all the staff and friends we have made over the years .This is a hotel that has a cosiderably lot of repeat guests (and we know a lot of them LOL) if you holiday at this hotel i bet you will become a repeat guest too that is how good this hotel is and for the price you would find it hard to match it. Go on give it a go you know you want to its brilliant See you next week Punta Del Rey!
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: rooms in the left building are closer to all amenities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Antonio Tejedor, Director General at Catalonia Punta del Rey
Responded Sep 1, 2020
Good morning Jackien Thanks a lot for your comments, we feel tremendously satisfied your stay in our Hotel had reached your expectations. We would like to thank you for your trust in our property and we hope to see you again without covid to enjoy all our facilities and our full buffet Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent value for money staff are all very helpful got champagne for my husband's 60th birthday we met some great people .
Food great choices every day very clean rooms could be slightly updated and a kettle for the room we had to hire one although this was only 4€ a day with all tea coffee sugar etc included so good value.
House keepers keep room very clean beds made daily clean towels. Hotel made you welcome cannot find a fault with anything
Food great choices every day very clean rooms could be slightly updated and a kettle for the room we had to hire one although this was only 4€ a day with all tea coffee sugar etc included so good value.
House keepers keep room very clean beds made daily clean towels. Hotel made you welcome cannot find a fault with anything
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Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Feb 12, 2020
Good morning Debrah We would like to thank you for your kind comments and we are really happy to had complied with your expectations. We hope you will count on us with your next stay in Tenerife. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived here very hesitant of booking a holiday due to the coronavirus crisis, however we were pleasantly surprised and settled into a normal 'holiday' routine very easily. Everyone is required to wear masks when not sitting, eating, sunbathing or swimming and surprisingly everyone sticks strictly to this rule, all sides and sunbeds/surfaces are cleaned relentlessly by staff. The location is secluded and we found a lot of people spoke little English, there are a couple restaurants to the left of the hotel if you wonder down the hill for about 10 minutes and also some volcanic sand beaches which are beautiful. There is also a supermarket to the right of the hotel if you walk for 5 minutes. We also found an abandoned hotel which was thrilling to explore near the beach front on the left hand side, you will know it when you see it! The food is like average buffet food in any all inclusive, chips for kids and also fish and meat bbq options with currys and pasta, ice cream for dessert. The pool side food is also good for kids and for when you're starting to get hungry throughout the day. They serve sandwiches, burgers, chicken nuggets, salads and fish fingers. The soft drinks are branded which is heaven compared to some all inclusive so you get Coca-cola instead of some random Spanish equivalent which never tastes as good! Rooms are clean and average sizing. The hotel is starting to get busy now and they have re opened the entertainment at night. Overall for the price we paid for two adults all inclusive for a week its been very good value for money with lots of friendly people!
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Antonio Tejedor, Director General at Catalonia Punta del Rey
Responded Sep 1, 2020
Good morning We would like to thank you for your kind comments and we are really happy to had complied with your expectations. We hope to see you again without covid to enjoy all our facilities and our full buffet. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed for 3 nights and had a good time in this hotel which offers exceptional value for money, and a very smooth check in with friendly reception staff and good free WIFI. The bar staff and restaurant staff are friendly and yes you can drink and eat as much as you want without any restrictions, if you dare 😜
The Hotel although dated and in need of some love and care is very clean throughout and has lots of facilities on offer, away from the main pool which has buffet snacks and a pool bar there are two further areas for adults only to relax, the infinity pool and the solarium with self service drinks which include soft drinks, Amstel and coffee.
Our room was on the first floor, clean and comfortable, it was situated just above reception so we had easy access to all areas.
The restaurant served a good quality choice of foods at all sittings and had themed nights i.e. Asian, local, etc and self serve drinks 👍
On New Year’s Eve we had a really good time in the show bar 🎉 as well as a good service by the staff at dinner 🍺🍷🙏
There is a regular bus service just up the road if you wish to venture further afield, or alternatively the seafront is only 5 minutes walk away where there are bars and restaurants if you need a change of scenery!!
In short, don’t be put off by negative reviews go for it, this hotel really is very good value for money.
The Hotel although dated and in need of some love and care is very clean throughout and has lots of facilities on offer, away from the main pool which has buffet snacks and a pool bar there are two further areas for adults only to relax, the infinity pool and the solarium with self service drinks which include soft drinks, Amstel and coffee.
Our room was on the first floor, clean and comfortable, it was situated just above reception so we had easy access to all areas.
The restaurant served a good quality choice of foods at all sittings and had themed nights i.e. Asian, local, etc and self serve drinks 👍
On New Year’s Eve we had a really good time in the show bar 🎉 as well as a good service by the staff at dinner 🍺🍷🙏
There is a regular bus service just up the road if you wish to venture further afield, or alternatively the seafront is only 5 minutes walk away where there are bars and restaurants if you need a change of scenery!!
In short, don’t be put off by negative reviews go for it, this hotel really is very good value for money.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Jan 7, 2020
Good morning Rsg1525 Thanks a lot for your comments, we feel tremendously satisfied your stay in our Hotel had reached your expectations. We would like to thank you for your trust in our property and we hope to keep up the level of service in your next visit. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked here for my daughter's birthday and we were not disappointed. We didn't want the clubs and bars of the south so this location suited us perfectly. Yes the hotel is a little tired but the staff keep it spotless with bedrooms cleaned thoroughly everyday and fresh towels and linen in good supply. The food may not be to everyone's taste but, as someone who suffers with allergies, I always found something tasty and hot to eat and there was always a good selection of salads, cold cuts and cheese. As all inclusive guests we were free to help ourselves to hot drinks, beer and wine and anything from the snack bar. This arrangement was perfect for us and we often had lunch there. The hotel even presented my daughter with a bottle of wine and cake on her birthday! We enjoyed it so much we are thinking about returning next year with the rest of the family.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Feb 26, 2020
Good morning Anniib2019 We would like to thank you for your kind comments and we are really happy to had complied with your expectations. We hope you will count on us with your next stay in Tenerife. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second visit to this hotel and pleased to note some improvements, eg. adult only pool and jacuzzi areas and designated smoking areas.
This hotel is generally sold by TUI in line with what one would pay for 3* self catering. Therefore, I am at a loss to understand why guests are disappointed and have criticised the food and range of alcohol served. Yes, the rooms are ‘tired’ but they have everything you need and are cleaned daily. Towels and bed linen are also changed daily.
Over the Christmas period, guests paid between £500-£600 for TWO weeks all inclusive. Amazing value in my opinion for breakfast, lunch, dinner, snacks and a range of soft/alcoholic drinks. Therefore, the hotel must be struggling to generate enough capital to bring the bedrooms and lounge areas up to the standard customers expect of a 4* hotel,
We are regular cruisers, but although the dining room lacked the ambience of a cruise ship, we could not find fault with the food, activities and entertainment on offer. The level of service in the restaurant was amazing and the very hard working waiting staff deserve a special mention for their swiftness in clearing away used dishes.
The hotel does not seem to be taking cognisance of the need to reduce the use of plastic and paper and perhaps this is something which management should be looking to address. A notice in the bathroom suggesting that towels should be placed on the floor only if they require changing would also help the environment.
Unfortunately, some guests over-indulged in alcohol and unfortunately this is a common problem with all inclusive holidays. However, the security guard was very quick to respond to inappropriate behaviour.
Would I return? Yes, if it was still being sold at such a competitive price.
This hotel is generally sold by TUI in line with what one would pay for 3* self catering. Therefore, I am at a loss to understand why guests are disappointed and have criticised the food and range of alcohol served. Yes, the rooms are ‘tired’ but they have everything you need and are cleaned daily. Towels and bed linen are also changed daily.
Over the Christmas period, guests paid between £500-£600 for TWO weeks all inclusive. Amazing value in my opinion for breakfast, lunch, dinner, snacks and a range of soft/alcoholic drinks. Therefore, the hotel must be struggling to generate enough capital to bring the bedrooms and lounge areas up to the standard customers expect of a 4* hotel,
We are regular cruisers, but although the dining room lacked the ambience of a cruise ship, we could not find fault with the food, activities and entertainment on offer. The level of service in the restaurant was amazing and the very hard working waiting staff deserve a special mention for their swiftness in clearing away used dishes.
The hotel does not seem to be taking cognisance of the need to reduce the use of plastic and paper and perhaps this is something which management should be looking to address. A notice in the bathroom suggesting that towels should be placed on the floor only if they require changing would also help the environment.
Unfortunately, some guests over-indulged in alcohol and unfortunately this is a common problem with all inclusive holidays. However, the security guard was very quick to respond to inappropriate behaviour.
Would I return? Yes, if it was still being sold at such a competitive price.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Poor view rooms are positioned to get the sun.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Antonio Tejedor, Director General at Catalonia Punta del Rey
Responded Jan 3, 2022
Good morning Tiamaria28 Thanks a lot for your comments, we feel tremendously satisfied your stay in our Hotel had reached your full expectations once again. We would like to thank you for your trust in our property and we hope to keep up the level of service in your next visit. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is real value for money and in our opinion it should be rated a 4*. The location although there is not much to do within the area, there are lovely walks along the prominade with several shops and bars. The hotel is clean with friendly staff who are always prepared to help. The rooms are clean and comfortable with excellent maid service. The quality of food is very high with a varied choice at all meal times. The entertainment team work very hard for children and adults with good activities to keep everyone occupied. There are also quiet areas to sit if that is what you prefer. Professional entertainers are employed each evening to give a wide variety of entertainment for all ages. Good bus service to travel cheaply to other areas of the island are available along with reliable taxi service. There are two pools, the quiet pool is heated to a comfortable temperature with life guards in attendance although the pools are only 1.5 metres deep which is enough to swim in. Nothing negative to say about this hotel as its lovely including the weather. Highly recommended.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AntonioTejedor, Director General at Catalonia Punta del Rey
Responded Jan 23, 2020
Good morning Steve We would like to thank you for your kind comments and we are really happy to had complied with your expectations. We hope you will count on us with your next stay in Tenerife. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a traditional Chinese or Indian restaurant but there is a Thai, Japanese, Chinese restaurant about a 10 minute walk. It's on the promenade. The food was good and the staff were nice.
The hotel provides towels in the rooms, which can be changed every day if you leave them in the bath for the maids. However you will need a towel for the sun beds.
Not sure I have never been in February.
No walk-in showers, best to email hotel directly.
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"There are 9 floors on one side and 7 on the other, so request a lower room if not fit as a fiddle as all lifts are not always working"Read full review
"Busy but enough room for everyone. Plenty of sunbeds so no worries even when other guests reserve sunbeds. Not much else around hotel."Read full review
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PRICE RANGE
$87 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia punta del rey hotel las caletillas, hotel catalonia punta del rey, catalonia punta del rey tenerife
LOCATION
SpainCanary IslandsTenerifeLas Caletillas
NUMBER OF ROOMS
423
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Catalonia Punta del Rey
Which popular attractions are close to Catalonia Punta del Rey?
Nearby attractions include New Beach Caletillas (0.1 miles).
What are some of the property amenities at Catalonia Punta del Rey?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Catalonia Punta del Rey?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Catalonia Punta del Rey?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Catalonia Punta del Rey?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Catalonia Punta del Rey?
Conveniently located restaurants include Restaurante La Casona Del Vino, El Palafito Restaurante, and La Cofradía de Caletillas.
Are there opportunities to exercise at Catalonia Punta del Rey?
Yes, guests have access to a pool and a fitness center during their stay.
Does Catalonia Punta del Rey have airport transportation?
Yes, Catalonia Punta del Rey offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Catalonia Punta del Rey?
Yes, dry cleaning and laundry service are offered to guests.
Does Catalonia Punta del Rey offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Catalonia Punta del Rey?
The staff speaks multiple languages, including English, Spanish, and French.