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Kempinski Hotel Ishtar Dead Sea

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Kempinski Hotel Ishtar Dead Sea
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2,456 Reviews from our TripAdvisor Community

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There are newer reviews for Kempinski Hotel Ishtar Dead Sea
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Showing 2,030: English reviews
Reviewed July 26, 2014

Only stayed here for one night to experience the dead sea as it was our last stop whilst travelling around Jordan. The hotel was very nice. The dead sea was very enjoyable to float around in albeit an extremely weird feeling. The pool areas were very nice and enjoyed a late sunset swim whilst watching the sun set on our...

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Helpful?
1Thank leglobetrotter7
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Sheena, Thank you for sharing your feedback with us. We are glad that you could have the time to experience the unique floating experience of the Dead Sea, however, we wish you would have the time to stay longer and experience our different facilities and outlets and give us your valuable feedback. We are looking forward to welcoming you...

Glasgow, United Kingdom
Reviewed July 25, 2014

After touring Jordan for a couple of weeks we stopped here for three nights. Upon arrival you are made to feel like royalty as people grab your luggage, give you towels for freshening up, a drink and sit you down for check in. We were bumped up from a standard room in the main hotel to a villa room which...

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Helpful?
1Thank Frewba
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Frewba, Thank you for taking the time to share your feedback with us. Our guests’ feedbacks are one of our tools, helping us to continue delivering the most excellent experience to our guests during their visit to the Dead Sea. We are happy that you have enjoyed your free upgrade to the Ishtar resort area and had splendid time...

Zagreb, Croatia
Reviewed July 23, 2014 via mobile

I have been to many five star hotels all over the world and in Jordan but this is by far the worst 5-star hotel i have been to Nobody cares! Nobody cares about the costumer service! If you are not royalty or a celebrity- or not important enough, you have nothing to do here. They igonre you, they treat you...

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Helpful?
1Thank Cristallino Z
Sebastien M, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Cristallino, First and foremost we would like to apologize for the unpleasant experiences you had to face upon your recent stay with us. The valuable comments and feedback from our guests will assist us to constantly improve our services and move from "good to best". I would be thankful if you could contact me, or our Executive Asst. Manager...

Canberra
Reviewed July 22, 2014

Has that 'wow' factor visually in terms of layout, pools, views etc. Got upgraded to 'junior suite'? Huge room with great fittings and private balcony. Very nice. Staff were very attentive and helpful. Pool areas are great, esp the infinity pool - great views. Only ate buffet in Obelisk restaurant. Nice terrace, food OK but nothing special for an otherwise...

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Helpful?
Thank GizmothecatCanberra
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are proud to know that we have succeeded to meet your expectations and accommodate you with a pleasant stay. I hope your next visit would be longer, so you would have the time to try our different restaurants and outlets, please allow me to recommend...

Amman
Reviewed July 21, 2014

We arrived Thursday 17th of July afternoon for two nights; first impression was marvellous when we were greeted and welcomed by a very nice staff, and they gave us a cool wet face towel, then a cold glass of juice while we are waiting for our turn to check in. Front desk team and the check in procedure were quick...

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Helpful?
Thank Laithnsf
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us and for recommending our hotel to the travel community. It was a great pleasure having the chance of welcoming you during your visit to the Dead Sea, we are very glad to know that you have enjoyed your stay with us and that we have succeeded to exceed...

London, England, United Kingdom
Reviewed July 20, 2014

This is an excellent hotel- if you appreciate excellent service, you are looking into the right place. They really followed the moto of meeting your every needs- for example- 1. When my iPad was just not charging at all, I left it with them and they returned it fully charged 2. When I requested a wake up call, they sent...

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Helpful?
1Thank Vishna
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for taking the time to share such an extensive and detailed review about your recent stay at Kempinski Hotel Ishtar. We are very thankful for your detailed and honest feedback and we are very glad that you could have the time to experience our different facilities and outlets and could enjoy your time with...

Amman Governorate, Jordan
Reviewed July 18, 2014 via mobile

From the moment we arrived to Kempinski Ishtar, we were impressed by the level of service and it only kept getting better and better! You can feel and see the luxury at every corner of the hotel...greetings from the wonderful and helpful staff, the beautifully decorated rooms, the turndown service at night, the amazing service by the pool where they...

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Helpful?
Thank NadineAnz
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for sharing your feedback with us. We are pleased to know that Kempinski Ishtar became your favourite hotel in the Dead Sea. It was such a pleasure having the chance of welcoming you and we are looking forward for your next visit.

London, United Kingdom
Reviewed July 14, 2014

Wonderful experience from the first moment to the last. Attendants receive your luggage, and you are soon whisked away on a golf cart through the winding terraced pathways to your villa. Beautiful view of the sea, with easy access, though we preferred to spend our time at the infinity pool and the lazy river. Complimentary mini-bar, nice bathtub with thoughtful...

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Helpful?
1Thank John R
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your extensive and detailed feedback with us. We are so proud and motivated to learn that we have succeeded to accommodate you with a pleasant and smooth stay, please allow me to thank you on behalf of our staff, for your kind appreciation and recognition to their effort and hard...

Dubai, United Arab Emirates
Reviewed July 14, 2014

This is a great hotel! The resort is large and spread out which makes finding a romantic corner on a balcony or the beach or the pool a very easy task! The service from the moment you enter the security gate until you depart is excellent! The dinner buffet has quite a selection and the desserts were a bonus, especially...

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Helpful?
1Thank jeffstaceys
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you so much for your precised review. We are glad to know that you have enjoyed your time with us and had a pleasant experience in the Dead Sea. It was such a pleasure having the chance of welcoming you and we hope to see you again soon.

roma
Reviewed July 13, 2014

It is a great hotel, everything is simply perfect: service, food, location, rooms, swimming pools, ....The main difference between the Kempiski hotel and the other Dead sea mega hotels is the charm, it is not a classic, standardized mega hotel, it respects the Arabic style, and that's contribute to be part of the country!

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Helpful?
1Thank vittococo
Henk-Meyknecht, General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Guest, Thank you for recommending our hotel to the travel community. We are proud to know that you could sense our hotel uniqueness and individuality. Our guests satisfaction and privacy are our top priority. Being the only hotel in the Dead Sea who maintain guests exclusivity of using the hotel facilities and outlets in order to maintain the quality...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 

Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range: $201 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan
Hotel Style:
#1 Spa Hotel in Sweimah
#1 Business Hotel in Sweimah
#1 On the Beach Hotel in Sweimah
#1 Luxury Hotel in Sweimah
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Ishtar Dead Sea staff and other travelers.
26 questions
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Questions? Get answers from Kempinski Hotel Ishtar Dead Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and get a room that's sea facing, and closer to the pools to avoid having to walk too much.”
Humaidmansoor, 2 days ago | Read review
“I found all rooms are Perfect and comfortable”
alyassin70, 1 week ago | Read review
“mini suite is enough for parents and 2 children”
alhalawi, 1 week ago | Read review
“You must stay in the rooms overlooking the sea, and not the high rise apartments at the front.”
tbagnall2017, 2 weeks ago | Read review
“Go for a Villa - they are amazing and have almost a walk in pool at their balcony.”
TravisS267, Mar 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question