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Kempinski Hotel Ishtar Dead Sea

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Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
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2,060 Reviews from our TripAdvisor Community

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Showing 1,693: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

The best hotel ever to spend the nights at the beautiful Dead Sea in Amman Jordan, best spa in the Middle East , the service & staff are awesome, it is indeed a relaxing escape every couple of months from my routine in Amman The Asian restaurant sooo yummy The Arabic restaurant at the infinity pool The Italian restaurant on... More 

Helpful?
Thank Khuloud B
Dubai, United Arab Emirates
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Kempinski is a global brand where customers and guests are the main focal point of service... Well this one doesn't hold the same values.. The front desk headed by (TALAL) made the efforts to destroy the experience in a blunt, careless and way far from customer service when i have asked for one hour late check-out at 1.00pm (standard is... More 

Helpful?
Thank Loai H
Amman, Jordan
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The valet at hotel is a nightmare, and the The valet treat you like you work for them, not they are there to help you, all they are for is tip, and there prices are so high, other than that it's not bad

Helpful?
Thank Rami H
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have been to many resorts out of the region, but what i experienced in Kempinski Dead Sea Ishtar was beyond my expectations. I was not at all expecting such a very high level of professionalism in all aspects, from the time we checked in to the time we checked out i felt very welcomed. (Hospitality, Employees, Rooms, Facilities, Food)... More 

Helpful?
Thank MohamedQasem
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback following your recent stay with us. I am very proud and thrilled that we succeeded to impress you in every aspect and I am glad that you could have the time to explore our different facilities. We can't wait to see you in August, and I would strongly recommend... More 

Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our visit to the Dead Sea was wonderful .room had a great view of the sea service of the staff was excellent ,from the minute we walked in ,to our last breakfast at the buffet We treated kindly and always with a smile .the staff was great and made our stay wonderful .special thanks to the Lady in red Niki... More 

Helpful?
Thank raysalloom
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you so much for sharing your feedback about your recent stay at Kempinski Hotel Ishtar Dead Sea. Nothing pleases us more than knowing that our valuable guests could fully enjoy the hotel facilities and experience the Dead Sea. I would also like to thank you for praising our staff, we are all looking forward to seeing... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

i have stayed in this hotel 3 days, but the swimming pools water is too hot, no activities at night, but the hotel is very beautiful This five star hotel and expensive one must work on making activities at night

Helpful?
Thank 2014Lana
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking your time to share your recent experience at our hotel here on TripAdvisor. I am very sorry that you left our hotel with mixed feelings. We are saddened that none of our live entertainment options intrigued you throughout your stay with us. Apart from our leisure facilities and the popular DJ act at... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Kempinski Ishtar is for sure the to-go resort at the dead sea, I go their regularly and never ever had any troubles. The staff are great and the ladies in red are very helpful, don't hesitate contacting them whenever you have concerns, questions or wanna know more about the resort activities! Whether you are couples, friends, family or solo, this... More 

Helpful?
Thank M0hammadO
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you very much for taking this very opportunity and sharing your valuable feedback on your latest holiday at our Resort, we are extremely glad to hear your lovely comments concerning our property. We do acknowledge and highly appreciate your kindest remarks; as we do always apply maximum effort to guarantee our esteemed guests a most pleasurable... More 

Bahrain
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we did the reservation over the phone we talked to two ppl and confirmed that we are three ladies and we were not informed that we have to pay extra for the room at all. when we arrived at the hotel to our surprise at checking in we were then informed that we have to pay 79JOD extra for... More 

Helpful?
Thank MGhazalah
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking your time to share your recent experience at our hotel here on TripAdvisor. We truly appreciate your comments and I am very sorry that you left our hotel with mixed feelings. It is most regrettable that you were under the impression that there are multiple price levels for an additional guest and hence... More 

Newfoundland and Labrador, Canada
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall our stay went well, the hotel is lovely on the outside, overall staff could use some work with English (excepting reception and concierge). The pool areas are also nice and there is good access to the beach for the Dead Sea. What is most remarkable at this hotel is the concierge support - for the help we received over... More 

Helpful?
1 Thank Time-and-Away
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, At the onset, let me thank you for having visited Kempinski hotel Ishtar during your recent stay at the Dead Sea and for sharing your feedback regarding the experience at our hotel. We are amused to learn that you have entirely enjoyed your stay with us and very much appreciate your kind comments regarding friendliness of our... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

I've heard much from my friends about this hotel. However my experience was not that nice. for the following reasons: 1. Most of the staff are not professional and not nice. Just as we arrived the valet guys started to fight and shout on each other including their supervisor. 2. The AC in the room barely operates. Maintenace said it's... More 

Helpful?
Thank Ala' Y
Sebastien , General Manager at Kempinski Hotel Ishtar Dead Sea, responded to this review

Dear Valued Guest, Thank you for taking your time to share your recent experience at our hotel here on TripAdvisor. We truly appreciate your comments as we humbly believe that there will always remain some room for further refinement. I am very sorry that you left our hotel with mixed feelings. The entire team here is committed to create a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Kempinski Hotel Ishtar gives you the opportunity to enjoy its riches where Queen of Sheba and Cleopatra once strived to unravel mystery. Situated gracefully on the shores of the largest spa in the world the Dead Sea, unique for its ozone-rich air, mineral sea water and ultra-violet filtered sunshine. Surely there is no region on earth where nature and history have more wonderfully conspired, where so exciting drama has obtained a so beautiful theatre. ... more   less 

Additional Information about Kempinski Hotel Ishtar Dead Sea

Address: Dead Sea Road | Dead Sea, Sweimah 11194, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range: $218 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Ishtar Dead Sea 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Kempinski Hotel Amman
Kempinski Hotel Ishtar Dead Sea Jordan
Hotel Style:
#1 Luxury Hotel in Sweimah
#1 Business Hotel in Sweimah
#1 On the Beach Hotel in Sweimah
#1 Spa Hotel in Sweimah
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