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Hotel Area - Dead Sea Road, Sweimah 18168 Jordan
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$106
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Traveler (1820)
Pool & Beach (432)
Room & Suite (384)

About

#9 of 9 hotels in Sweimah
Location
4.2
Cleanliness
3.7
Service
3.5
Value
3.4
The Dead Sea Spa Resort was the first hotel built at the Dead Sea in Jordan. Located 420 meters below sea level, the hotel is situated at the Dead Sea cove thus currently houses largest private beach in the Jordan Valley. The hotel expanded the complex and today features 265 contemporary, air-conditioned, guest rooms and suites, a wellness spa and the first Salt Room , a farm to table restaurant, pub and lobby bar, the only certified Medical Center and full equipped conference and meeting facilities. The hotel's private beach, 5 pools, a children's play area and the Aqua Fun Center is the perfect destination for your next family holiday in Jordan. For business and wellness travelers, The Dead Sea Spa Resort blends the traditional and natural beauty of the Dead Sea Region with modern comfort of 4 star value and expectations. The Dead Sea Spa Hotel is a friendly, family oriented and welcoming hotel with impeccable service and tasty cuisines that brings our guests back to us time and time again.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Water park
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Patio
Water park offsite
Waterslide
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Arabic, German

Location

77Somewhat walkable
Grade: 77 out of 100
22Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
1720Reviews71Q+A100Room tips
Traveler rating
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Saten Harutyunyan wrote a review Mar 17
3 contributions
I like the service, the stuff was very cooperating and polite, We have celebrated New Year holidays in Dead Sea Spa and it was really fun. The hotel is safe, I lost my jacket there and checked out and traveled to another city, but they were able to find it after few days and return it. There is a large variety of food there, but can't tell that it was super tasty. It was okay. The view from the balcony was astonishing. It is very close to the beach which is very important to me. The beach was small, but clean and comfortable. There was also mud available in the beach, which I liked so much. Also there is a shop downstairs, I bought Dolman production from there. The price was good and the quality was perfect as well.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Tips to save money. Buy water from the mall nearby (it's expensive in hotel). Do shopping from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JKJ_XD wrote a review Mar 11
Milan, Italy232 contributions125 helpful votes
Utterly unpleasant experience. 1) General complaints - The Wi-Fi signal didn't reach my room (Actually, it must be said that I managed to connect from my room at 6.30AM as I guess the line was less busy). I still expect in-room Wi-Fi available 24/7 to be a basic amenity an hotel shall provide. It was available in common areas however - My bathroom's door was broken. I just couldn't close it, so I guess one can imagine the inconveniences this may lead to. This was really a first time🤣. Seriously, no one had EVER noticed??? -To top it off, my room was a "bit" dusty: I cleaned some of the surfaces myself with toilet paper. As I don't know if someone from the management will ever read this review, I am attaching a picture of my dustbin so as to avoid useless replies such as "we care a lot about cleanliness", "no one had ever told us so", "you are reviewing the wrong hotel" and so on...Oh and I'm short-haired, so the long hairs found clearly aren't mine. In addition I am not used to traveling with a bag full of dust so as to complain about a hotel, so I assure you that the dust you see in the picture was there (and judging by the quantity I'd add "long") before my arrival. 2)In-room products As the place is a "Spa resort" I expected a bit more than "Made-in-China" shampoo/bath gel in the rooms. I mean, even at the first Walmart/Lidl or equivalent you can find better products (not that I have anything against the Chinese but the products in question were really below-standard). I was a little taken aback to find them at a "Spa hotel", as I tought the emphasis was on wellbeing and so on. 3) Clearness about opening Hours The access to the sea/swimming pool is open from 8AM (today they actually opened at 7.50AM) to 6.30PM: that's their rule and that's OK to me. The "funny" thing (and this is what I find unacceptable) is that 3 different staff members gave me 3 different time schedules... so guys: you have to work on cooperation! Btw, it's worth noting that the board at the pool's entrance clearly states (apparently, erroneously) that it opens at 9.00AM. 4) Guy from the swimming pool In my opinion, his lack of manners alone is worth a solid ⅕. Unbelievable rudeness: first time in my life that a staff member shouts at me for going the wrong way (had I broken a window or something like that it would have been understandable, I guess). A little context: Upon arrival, as the last member of staff we consulted assured us that access to the pool (and consequently, the beach) closed at 7 PM, we proceeded to its entrance. Now, it was 6.33PM and it's true that, after reading the swimming pool regulations (clearly displayed at the entrance), they specify it closed at 6.30PM. So far so good - it would have been totally understandable if the swimming pool staff had said something like "Sorry but we're closing, if you come back tomorrow we open at 8AM". But what it struck me was that the guy YELLED at me that I couldn't enter the pool and treated me as if I were an idiot (besides saying the pool he supposedly helped to run opened at 9AM). Now, it goes without saying he should have stopped me from entering (as he correctly did) as, due to a "misunderstanding" with the previous staff member, I was breaking their rules. But what was unacceptable was his attitude: NEVER treat (and address) your guests as imbeciles should be part of a basic etiquette even a 1 star hotel must follow. 5) Breakfast This was actually OK and, should I rate the breakfast alone, I'd give it 3.5 points. The rating would actually start at 2.5 points with an extra score awarded for the kindness and politeness of the ladies in the breakfast room (as opposed to their male counterparts and the abovementioned "fantastic" guy from the pool). The food was varied and the products were of good quality. Nevertheless, most of the labels specifying what's what (and the allergies associated with each product on display) were missing, the tableware was lacking (some tables had missing forks, others no tea cups and so on), but that's a minor issue (1 penalty point maybe). What's worth a 1.5-points penalty is the disorganisation (of the male staff, mainly). If the breakfast is supposed to open at 7AM you can't have empty bowls at 8AM, moreover there was food appearing as the time went by...I believe all guests should receive the same treatement (and it seems who I think was the restaurant manager tought that too, as he rightly pointed out to the staff that there were empty bowls). In addition, the guy who was supposed to be frying eggs clearly needs more training. Overall, 1 star deserved, fair and square :)👍. I'm not used to awarding such low ratings but this place really made it. Nonetheless, it's worth saying that the hotel does have the premises, the staff (mainly the female members) is kind and helpful, the facilities are good as well as the planning...but the excecution is on a complete different level. It's sad that the potential of this place is undermined by one big problem (which, I believe, underlies every issue I mentioned) : a serious lack of organisation. As it stands now, if you're reading this review (and if the management does nothing to address the issues I experienced) and you are pondering wether coming here to enjoy the Dead Sea, do yourself a favour and book at another hotel.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kalps wrote a review Mar 11
Chennai (Madras), India127 contributions29 helpful votes
Amazing location right next to Kempinski and other 5 star hotels which I’m sure cost more. It’s also disabled friendly with ramps everywhere even though it’s a long walk from the rooms to the Dead Sea. The breakfast and dinner buffet that we had was great.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eva P wrote a review Mar 1
Broadstairs, United Kingdom113 contributions23 helpful votes
+1
After reading recent reviews we were a little trepidatious that we'd booked this hotel. After a long drive from the airport we arrived at 11.30 pm Ibrahim on the desk was lovely and upgraded us to a large corner room with sea views. On the surface the room was great but small things let it down like loose electric socket fittings. We ate in the restaurant as there's not much else around other than other hotels. Shadi was great as were the waiting staff. In fact I would only give the hotel 3 stars if it weren't for the staff. The dead sea access is OK down a long path, there are sunbeds and umbrellas and lots of cigarette buts in the sand. There's a pot of dead sea mud you can use and showers on the beach. The outdoor pools weren't heated and were chilly. The indoor pool wasn't open which I was really looking forward to even though I could see it was full and all the pumps were working so that seemed a waste Drinks were very expensive, like hotels the world over I suppose but 7JOD for 2 thin cans of coke Zero is taking the mickey. In the evening we tried the pub I asked for a piña colada but there was no pineapple juice he offered to make it with orange. I declined. Once the large group of people left the bar for dinner all the music was switched off as if we weren't there! Very strange. All in all it was OK if you can't afford one of the more expensive hotels next door. It was probably the height of luxury when built but has seen better days.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 2 weeks ago
Dear 759 Evap Thank you for your thorough comments about the Dead Sea Resort and Spa Hotel. Drinks and food worldwide tend to be higher at Resorts than outside of Resorts, and we feel we are competitive in price. We appreciate your comments about Shadi, Ibrahim, and others who made your stay a nice visit. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stuart A wrote a review Feb 2023
Ramsgate, United Kingdom227 contributions89 helpful votes
+1
Late arrival Tuesday night, Ibrahim on reception was very helpful and courteous. Upgraded room to a corner suite, very nice and luxurious, great views of the dead sea out of the window (two aspects). The room was really good, nice and spacious, with all the mod cons you would expect. Breakfast buffet was good and plentiful, nice coffee. 5 minute walk to the dead sea, easy access, and everything you thought it would be. Some of the facilities not available, restaurant evening buffet ok but pricy. Drinks very expensive too, but it's a hotel, there to make money. The Pinoy girls in the restaurant were great, as was Shadi, the restaurant manager.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 2 weeks ago
Dear Stuart A, Thank you for your comment and sharing the names of the staff, Ibrahim, Shadi and the Pinoy Girls. We will share these comments with our upper management team. The food, hotel grounds, the room, and the team. Though, we are considered the best value at the Dead Sea at the lowest point on earth to many. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nemobell wrote a review Feb 2023
Bangkok, Thailand151 contributions83 helpful votes
Was a little worried after reading some reviews but our experience was fantastic! All the staff that’s interacted with were friendly and helpful. Our room was very comfortable and clean with everything that we needed. It was a walk down to the Dead Sea and we could only manage a very brief dip, it was so cold! There was a bar which had a good selection of non alcoholic beers. Breakfast was good with a large selection to choose from. Would recommend!
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 2 weeks ago
Dear Nemobell Thank you for your kind comments and happy to know that your experience at the Dead Sea Resort and Spa met your expectations. We hope to see you again at the lowest point on earth, Dead Sea Jordan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beau F wrote a review Feb 2023
16 contributions2 helpful votes
Nice hotel. Nice room. Weird process with x-ray scanner and stuff at door. Bunch of the gym machines were broken. Really nice staff everywhere. Food from the restaurant was ok, kind of expensive. Loved the waterslide. Great location if what you're looking for is to swim in the dead sea.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tanvi S wrote a review Feb 2023
Gurugram (Gurgaon), India22 contributions24 helpful votes
Stayed here for 2 nights. They provided us a room upgrade, but even upgraded room was average and looked dated. We had left over food with us, which they asked us to dump as they don't allow outside food because of covid, which I felt was unnecessary given no one was wearing mask in the hotel. Parking space was sufficient, Gym was good. Food was average. Happy hours deals were quite good. Access to dead sea from hotel was long but convenient
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jumana N wrote a review Feb 2023
1 contribution
I do not recommend this one ... Hygiene level almost zero , staff is nice and friendly and for the lady at the spa she's very rude to Arabs and unprofessional even her look matches her attitude . Unpleasant experience I regret it .
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded Feb 10, 2023
Dear Jumanan2023 We have escalated this review to our upper management; though surprised about your comment about the SPA. Our SPA staff are very kind. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser34503809766 wrote a review Feb 2023
1 helpful vote
My experience with the Dead Sea Spa Hotel is a wonderful experience and one of the most experiences that provided me with the required comfort and tranquility. There are also activities for children and families suitable for all ages. Also, the hotel rooms are very distinctive, as there is free internet, soundproofed rooms and air conditioning in all seasons. A unique and stunning view, and I am sure that I will repeat this beautiful experience❤❤
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Date of stay: December 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded Feb 9, 2023
Dear Cruiser Thank you for your kind review and sharing your thoughts about our hotel. The Dead Sea Spa Hotel is widely recognized as one of the best family hotels at the lowest point on earth. We have kids playground and kids pools. Plus our menu is catered to the taste of the youth. We hope to see you back in Jordan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dead sea hotel dead sea region, dead sea region hotel, dead sea hotel jordan, dead sea spa hotel
LOCATION
JordanDead Sea RegionSweimah
NUMBER OF ROOMS
269
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DEAD SEA SPA HOTEL $109 ($̶1̶2̶7̶) - Updated 2023 Prices & Reviews - Jordan

Frequently Asked Questions about Dead Sea Spa Hotel
Which popular attractions are close to Dead Sea Spa Hotel?
Nearby attractions include Dead Sea (0.4 miles).
What are some of the property amenities at Dead Sea Spa Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dead Sea Spa Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dead Sea Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Dead Sea Spa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Dead Sea Spa Hotel?
Conveniently located restaurants include Rehan Lebanese Cuisine, Burj Al Hamam, and Buffalo Wings & Rings - Dead Sea.
Are there opportunities to exercise at Dead Sea Spa Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dead Sea Spa Hotel have airport transportation?
Yes, Dead Sea Spa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dead Sea Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dead Sea Spa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dead Sea Spa Hotel?
The staff speaks multiple languages, including English, French, German, and Arabic.