Dead Sea Spa Hotel
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Hotel Area - Dead Sea Road, Sweimah 18168 Jordan
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Room & Suite (228)
Dining (144)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dead Sea Spa Hotel
Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 9 in Sweimah
Location
4.2
Cleanliness
3.7
Service
3.5
Value
3.4
The Dead Sea Spa Resort was the first hotel built at the Dead Sea in Jordan. Located 420 meters below sea level, the hotel is situated at the Dead Sea cove thus currently houses largest private beach in the Jordan Valley. The hotel expanded the complex and today features 265 contemporary, air-conditioned, guest rooms and suites, a wellness spa and the first Salt Room , a farm to table restaurant, pub and lobby bar, the only certified Medical Center and full equipped conference and meeting facilities. The hotel's private beach, 5 pools, a children's play area and the Aqua Fun Center is the perfect destination for your next family holiday in Jordan. For business and wellness travelers, The Dead Sea Spa Resort blends the traditional and natural beauty of the Dead Sea Region with modern comfort of 4 star value and expectations. The Dead Sea Spa Hotel is a friendly, family oriented and welcoming hotel with impeccable service and tasty cuisines that brings our guests back to us time and time again.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Water park
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Patio
Water park offsite
Waterslide
Kids club
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Refrigerator
Electric kettle
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Arabic, German
Location
Full view
60Somewhat walkable
Grade: 60 out of 100
24Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Hotel Area - Dead Sea Road, Sweimah 18168 Jordan
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1619Reviews68Q+A100Room tips
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This was our last stay in a busy tour of Jordan and we were pleasantly surprised, especially after reading the many poor reviews of this place. Yes, this place is large--although since travel has not fully returned to Jordan, it did not seem too large or too when we stayed there (but I could imagine it would be in a true high season). The room was large and clean. There were several pools to lounge by but what was especially nice was being able to walk directly to--and into--the Dead Sea. The beach was quite nice and busy. Food was more than ample and restaurant staff was most accommodating in helping me bring coffee back to the room for a leisurely wake-up. My only complaint would be the small water bottles they leave in the room--one per person; not enough to get by in the hot climate and the smallest quantity any hotel offered us in Jordan. We had to call room service to buy larger bottles. Not a big deal but not perfect. The spa seemed understaffed; only two people seemed to be on duty and our group of 12 quickly snapped up most of the appointments in the morning. Those who had the woman technician were very happy with our mud baths, massages and reflexology (or whatever) treatments we chose. Those who had the man technician all felt most unsatisfied with quick treatments that provided little relief.…
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 1 week ago
Dear Vatravelingbug Thank you for your nice note and comments regarding the Dead Sea Spa Hotel. The kind note about the dining experience, the grounds and the pool is greatly appreciated. We will address the male therapist with the upper management and thank you for sharing the nice experience about the female therapists. Thank you. .
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We booked this hotel as a last stopover of a 5 day trip around Jordan. We were expecting too much from the hotel due to reading the reviews and unfortunately those poor reviews were correct. The hotel has so much potential as it is based on a nice big plot of land with loads of rooms and multiple big pools. However it is fundamentally clear that they are desperately understaffed and are still riding the wave of earlier glory days of the hotel. The staff don’t seem particularly happy to be there and I can’t blame them. There was only a couple of staff members that I saw smile in the 2 days. The rooms are barely functional and basic, the bathrooms covered in rot and the the walls / bedding / furniture need a good clean. The Wi-Fi is really bad, it doesn’t work very well and when it does it’s slow (particularly in the rooms), we all had to use 4G. The sound proofing of the rooms are really terrible. The rooms have thin walls and are incredibly noisy in the mornings / evenings so you can’t relax even if my some miracle you were able to feel at peace in the room. The air con and the room lock both were precarious, sometimes working and some times not. The breakfast was bad. The juice station was really grim, not a lot of options for people, food was very bland. In the evenings they had probably 20% of the staff they actually needed to make sure they could give any kind of good service. We often had to wait 15-20 mins for a waiter to come to our table so we could order drinks to drown our sorrows. In the pub the bar tender would pour old beers into new ones and top up from the tap. The evening entertainment was 2 geriatric men who were probably quite talented back in 1970 but not so much any more. Flies everywhere and lack of hygiene or upkeep everywhere makes it hard to see past it for the positives! The hotel is letting the spa down! The spa was actually very nice, with wonderful masseuses who actually gave a very nice treatment. I enjoyed the massage and the mini mud facial and I would recommend that to anyone visiting if you want 90 mins to shut your eyes and pretend you are anywhere other than this hotel. Lack of care and personal touches means this hotel misses the mark quite considerably and I will not be returning.…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 1 week ago
Dear Cherry Thank you for taking the time to address your issues. All comments have been forwarded to the upper management. Thank you for sharing your nice experience at the Spa, the girls work hard to provide exceptional service!
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Our rooms were fine: typical of a resort hotel. No information in the room though which, for such a big resort with things young on was not helpful. None was given at reception on check in either. We needed info on how to get three doddery kneed people down to the beach and what the facilities were down there. Got no answer to ringing reception so one of made the route march back to reception. Got a less than helpful response from one member of staff who decided, mid-conversation, to talk to someone else. His attention improved, as did the service, when he was called back and reminded of how rude it was and told that, with the lack of info and no one answering the phone, his action was the last straw. From that point onwards we received exemplary service: but they should not have needed reminding! Our questions were answered and arrangements made for a cart to take us down to the beach and to be picked up later. Food was not brilliant, clearly mass catering for multi-national clientele, but there were a lot of empty platters at lunch, dinner and breakfast even fairly early on in the service period. Toilets down by the pools were, apparently, filthy.…
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 1 week ago
Dear Sandia411 Thank you for sharing and all comments have been shared with the upper management. . I agree with our mix feelings comment and the issues will be resolved. Thank you and we hope to see you back at the lowest point on earth, Dead Sea Jordan
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It was a very bad experience especially the front desk team they are speak with the guest in a disrespectful way I well not come back again to a hotel which didn’t respect the guest Last thing I’ll told it to any one how want to have a good time don’t come to this hotel they are bad at dealing
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Date of stay: October 2021Trip type: Traveled
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 1 week ago
Dear 493abada We will address your comments with the upper management. Though 'respect' does need to be defined. We do have a professional team and they have been with us for years, we do know our team. Thank you.
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My experience in deadsea spa hotel was just perfect and amazing.... Everything was just perfect and i would like to special thank mr rafi and mr thaer kanaan for there hospitality and warm touches...... Thanks deadsea spa team😘😘
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Date of stay: April 2022Trip type: Traveled
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 2 weeks ago
Dear Fareedi 2021 Thank you for your kind note and the special recognition of Mr. Rafi and Mr. Thaer, we will be sure to inform upper management on their excellence service. We hope to see you back at the Dead Sea Spa Hotel in the near future.
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We normally don't stay at big resorts, but we decided to give it a go for the location. We wanted to have the experience of swimming at the Dead sea at sunset and the experience was great. We booked the same day and we got a good deal for a big and very comfortable room
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Date of stay: April 2022
Value
Cleanliness
Service
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 3 weeks ago
Dear Loleres, Thank you for sharing your experience. We are pleased you chose the first hotel at the Dead Sea Jordan to experience 'floating in the sea and spectacular sunset views' both are a must. The Dead Sea Resort is the best value hotel at the lowest point on earth. Thank you
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For a budget hotel, we found this absolutely fantastic. It was very clean, had great amenities and the staff were friendly and helpful - they let us check in at 12pm instead of 3. Also spa, while not overly fancy, offered an excellent Dead Sea body scrub which I would highly recommend!
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Date of stay: April 2022Trip type: Traveled
Room Tip: We found an offer on their Facebook page which was cheaper than booking.com or any of the price...
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Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 4 weeks ago
Dear Compass207550 Thank you for your kind comments. The Dead Sea Resort is the Best Budget Hotel in Jordan and located at the Healthiest point on earth, rich in oxygen and fresh air. Thank you
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This place must have been great years ago. It's a shame that the property has not been maintained at all, and the years clearly show the damage. Location is nice, with a private beach access. The swimming pool areas for the kids are good from afar, but cleanliness and maintenance let it down. A bit more control from the lifeguards when monitoring the rowdier children would also help - it was every child for him/herself there. Pushing and shoving, no lines on the slides... The rooms had a nice size, but again not maintained. Same for restaurants / common areas / lifts... it's all a bit abandoned. A good investment would turn it into a decent property, but they haven't done one in years. I would only return if they did extensive renovation work
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Date of stay: March 2022
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded 4 weeks ago
Dear jgr83 Thank you for taking the time to address your views on the Dead Sea Resort. The property is the first to be built at the Healthiest Point on Earth. The Resort does have the best beach and location. We are a family friendly hotel and that is clearly stated on all our marketing material thus the kids. Note on the additional housekeeping. Coming out of COVID, we have allocated our efforts to maintain our employees and keep our staff employed. Thank you and we invite you back to the Dead Sea Jordan!
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Not a place for peace and quiet. Hotel staff unhelpful and disinterested. Our first room was directly below a building site. A grudging move left us with noise from the ventilation system of the hotel next door. The gym was downright DANGEROUS - all the equipment was broken in some way. Restaurant and spa were good. OK for a one night stay with direct access to the Dead Sea.
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Date of stay: March 2022Trip type: Traveled
Room Tip: There are lots of other options in the area
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Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded Apr 9, 2022
Dear EuropeRdv Thank you for your sharing your comments about the dining and spa experience We are a family hotel as stated in our advertising. It is not the responsibility of the Dead Sea Spa Hotel for the noise of another hotel. We have noted the gym and will immediately notify the management team. Thank you for sharing your thoughts.
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This hotel is very large. It's modern and it was clean and tidy. I stayed only one night in order to try the Dead Sea, but I can imagine some people will spend an entire week there. There are multiple restaurants on site and 24 h room service. I had a nice room with a great view over the Dead Sea. They were in the middle of renovating the rooms, so I guess I got a renovated one. However the long corridors seemed to carry voices too well and I heard sounds from there in the morning. The room had both UK and European power sockets. The beach was officially outside the hotel premises, but it was fenced, so you could enter it only through the hotel. The walk from the hotel was quite long (almost 10 minutes from my room). The beach had some beach chairs, normal chairs, umbrellas and a few showers. It was quite small and I got the last beach chair when coming there around 10 AM. The hotel had also several pools (some for kids of different ages, and a designated adults only pool). The breakfast was ok. It had mostly bread (with the usual toppings) and pastries (with a large selection of sweet pastries), but also some warm items, most of which didn't look that appetizing though. As a large hotel, the restaurant was busy during the breakfast. The location is in a concentration of Dead Sea hotels in Jordan. There didn't seem to be much else there, so you're kind of a stuck there if you don't have a car.…
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Mona Naffa-Nazzal, Marketing at Dead Sea Spa Hotel
Responded Apr 9, 2022
Dear KKu Kanko Thank you for the kind comment and thorough description of the hotel and your experience. Thank you and we hope to see you back at the lowest spot on earth, Dead Sea Jordan.
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PRICE RANGE
$103 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dead sea hotel dead sea region, dead sea region hotel, dead sea hotel jordan, dead sea spa hotel
LOCATION
JordanDead Sea RegionSweimah
NUMBER OF ROOMS
269
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Claim Your Listing Frequently Asked Questions about Dead Sea Spa Hotel
Which popular attractions are close to Dead Sea Spa Hotel?
Nearby attractions include Dead Sea (0.4 miles).
What are some of the property amenities at Dead Sea Spa Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dead Sea Spa Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dead Sea Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Dead Sea Spa Hotel?
Conveniently located restaurants include Burj Al Hamam, Rehan Lebanese Cuisine, and Rovers Return Dead Sea.
Are there opportunities to exercise at Dead Sea Spa Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dead Sea Spa Hotel have airport transportation?
Yes, Dead Sea Spa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dead Sea Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Dead Sea Spa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dead Sea Spa Hotel?
The staff speaks multiple languages, including English, French, German, and Arabic.