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Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel

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Dead Sea Road, Sweimah 18186 Jordan
Lowest prices for your stay
Booking.com
$228
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Free cancellation until 05/21/22
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$228
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Free cancellation until 05/21/22
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$129
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Traveler (2600)
Room & Suite (429)
Dining (157)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 9 in Sweimah
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.2
Travelers' Choice

A Dead Sea Resort in Jordan with a White-Sandy Beach, Spa Upscale amenities and stunning Dead Sea views.

Crowne Plaza® Jordan Dead Sea Resort & Spa is located an hour away, west Queen Alia International Airport. This 5-star beach resort is ideal for a weekend retreat or a family vacation in Jordan, so be prepared to feel pampered, whether with floating in the buoyant waters off the longest private Dead Sea beach or enjoying a treatment in our renowned D'Sante Spa.

After refreshing with a cold drink from the free minibar, you can soak up the sun by the Lake, a 5,500sqm pool fringed by tall palms. Cool down with a cocktail at Aqua Pool Bar, and then swim to the edge of the adults-only infinity pool for sweeping views of the Dead Sea. Children have their own pool to splash in, and the Kids Club to keep them entertained. After sunset, poolside El Grito opens for classic Latin American food and live entertainment.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
Arabic

Location

Full view
50Car recommended
Grade: 50 out of 100
14Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
4466Reviews53Q+A100Room tips
Traveler rating
  • 3,298
  • 603
  • 256
  • 131
  • 179
Traveler safety
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Popular mentions
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Most Recent
Taraf A wrote a review Yesterday
4 contributions2 helpful votes
We had loads of fun especially with the blossom entertainment team with Anna, laughed loads everything was fantastic. The pools are amazing we loved the summer one. The staff is so nice and the stay was very comfortable
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Date of stay: May 2022Trip type: Traveled
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rocelle wrote a review May 15
Dubai, United Arab Emirates2 contributions
We stayed in this hotel for 2nights. Once we got inside, the room was so dirty, smelly and dusty: Bathroom not properly cleaned, bathroom towels are used. Tissues are half. In short, I didn’t enjoy my stayed in this property. Housekeeping ….
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Date of stay: May 2022Trip type: Traveled
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Giovanni wrote a review May 11
1 contribution
Good facilities, nice access to the Dead Sea. There are several dining options. We booked a double room. It was clean and spacious, an ideal for a small family. Facilities are nice and well kept. It gets a bit crowded during weekends.
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Date of stay: May 2022
Value
Cleanliness
Service
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 5 days ago
Dear Sbuso77, Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team. Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Ahmad Alkaiyat wrote a review May 10
2 contributions
I wanted to enjoy my day off at the dead sea, so i called the hotel the day before asking if i need to make reservation for solo day use. They answered no need for reservation, just show. Well, after w long drive to the dead sea they didn't allow me in saying couples only 😑 They could have say that on the phone!
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Date of stay: May 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 5 days ago
Dear A7mad5ya6, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Waseem A wrote a review May 8
مادبا3 contributions
The hotel having issues in service as the stuff not trained well, and not providing good service to guests specially at pool. Also cleaning at room terrace not that much. The food was in a good condition at breakfast and dinner. And the pools was not having any issues No activities was done at the main pool, while there was some music at adults pool. For families not recommended for pools as the only activity is swimming
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Date of stay: April 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 1 week ago
Dear WaseemA16 I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Essiralk wrote a review May 7
8 contributions
+1
I honestly do not want to rate this hotel, 5 star. When we arrived, the room is not yet ready and the floor is dirty. Considering that we cheked in late, we wasted our time waiting for the staff to finish preparing the room. We couldve spend that time to rest. Thankfully, your hotel has an employee like Daisy. What lacks in your service was compensated by her hospitality. She's very proactive and deserve to be the employee of the month!
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Date of stay: May 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 1 week ago
Dear Essiralk Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Jing A wrote a review May 7
4 contributions
We’ve been very upset from check-in to room to dinner and breakfast food. But thanks to Daisy who did a superb job in making us happy despite the disappointments. She is indeed an asset of Crowne Plaza.
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Date of stay: May 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 1 week ago
Dear Jing I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Waleed h wrote a review May 2
Amman, Jordan3 contributions87 helpful votes
I wrote a one star review about this hotel 10 years ago! One never learns from past mistakes! Hotel management does not treat guests with respect or dignity!! I do not recommend this hotel to anyone at all!!
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Date of stay: April 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 1 week ago
Dear Waleedh I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Tamer Dugom wrote a review May 2
2 contributions
I have to admit thatvi never seen a manager like him, he is working everywhere, 24hours per day, youbcan see him daily checking on every guests, no matar who he is, you can see him on the beach and then meeting customers in the reception area. Well done Mr. Wissam
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Date of stay: April 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 2 weeks ago
Dear Tamerdug Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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Lady Traveller P wrote a review May 1
Wellington, United Kingdom163 contributions61 helpful votes
I am on a Titan tour of Jordan. Last night we arrived at this hotel after a very long day. This should have been a highlight of the holiday. So far it has been very disappointing. On arrival it was clear that there was a problem as you could tell by the way the hotel representative was talking to our Titan guide. He in turn failed to pass this information on to us. We were given our room keys and went to find our rooms. It was clear that my room had been changed from 233 to 315. On arrival I started to unpack. It was then that I noticed that the room was not very clean. There was bits of dirt on the bedding. The floor in the bathroom was covered in hair. The room generally seemed quiet tatty. I then opened the door to the balcony. When I closed it again I found it would not lock. I contacted reception, who told me someone would come to fix it. No one came. I needed to go to dinner, so went down to reception and explained to them. They said it would be fixed whilst I was at dinner. On my return I went back to reception. It had not been fixed. They said they would move me. This they did to room 515. By this time it was getting late. This room also had the same problem. Again I contacted reception. This time they sent a handyman. He was lovely and managed after much hammering and drilling to get both locks to work properly. I apologise to any people disturbed by this. Within this time I had found our guide and questioned why we had been put into standard rooms instead of superior rooms as stated on our booking. At this point he admitted that the hotel had overbooked and we had been put in basic rooms. As it was late I thought I would go to bed. When I woke up for the loo early in the morning I turned back the covers to get out of bed and found that the bedding was stained with blood. I am wondering if I am actually in the same hotel as everyone else who writting all the glowing reviews about this place. Whilst I admit I have not travelled for some time due to covid. I am a seasonal traveller. This is a 5 star hotel. The standards and service that I have experienced are not 5 star standards. I appreciate that covid has affected things. But there is no excuse for lack of cleanliness or stained bedding. We stayed at the Petra Guest House hotel previously. Another ING hotel. Although a little old fashioned the service and cleanliness were far superior to this place. Crown Plaza you really need to check rooms before you put guests in them to ensure that they are up to expectations. I will be taking the other issues up with Titan on my return home. You could have been ensuring that your maintenance was carried out whilst you were in lock down. Also that the rooms were deep cleaned. Vanish is great at getting stains out. Please ensure that you do not dissapoint other guests as you have myself and my fellow travellers. After all you know that many of us have had issues with our rooms. Remember people do talk to each other about their experiences. People have waited a long time for this holiday and played a lot of money. Somethings can be forgiven, but not lack of cleanliness. You make quiet a big fuss in your statement on cleaning standards. However you do not live up to it.
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Date of stay: May 2022Trip type: Traveled
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Response from IHG Resort Dead Sea, Marketing at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Responded 2 weeks ago
Dear Lady Traveler, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea
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PRICE RANGE
$114 - $271 (Based on Average Rates for a Standard Room)
LOCATION
JordanDead Sea RegionSweimah
NUMBER OF ROOMS
420
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Frequently Asked Questions about Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel
Which popular attractions are close to Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Nearby attractions include Dead Sea (0.08 miles).
What are some of the property amenities at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Conveniently located restaurants include Burj Al Hamam, Rehan Lebanese Cuisine, and Buffalo Wings & Rings - Dead Sea.
Are there opportunities to exercise at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel have airport transportation?
Yes, Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Jordan - Dead Sea Resort & Spa, an IHG hotel?
Many travelers enjoy visiting Qumran Caves (7.7 miles) and The Monastery of Saint Gerassimos (9.2 miles).