We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Jordan - Dead Sea Resort & Spa

Save
Share
Dead Sea Road, Sweimah 18186 Jordan
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$117
$97
View Deal
SAVE $20
Hotels.com
Agoda.com
$117
$97
View Deal
SAVE $20
Expedia.com$97
Prestigia.com$117
Booking.com$97
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2344)
Pool & Beach (404)
Room & Suite (269)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Jordan - Dead Sea Resort & Spa
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 9 hotels in Sweimah
Location
Cleanliness
Service
Value
Travelers' Choice
The Crowne Plaza Jordan Dead Sea Resort & Spa offers 420 guestrooms and suites beautifully appointed and furnished to meet the highest standards, providing superior luxury and exclusive services. Awaken each day feeling revitalized with the comfortable therapeutic mattress and fluffy pillows dedicated to delight the senses of every staying guest.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
Arabic

Location

Full view
44Car recommended
Grade: 44 out of 100
20Restaurantswithin 5 miles
2Attractionswithin 5 miles
4,025Reviews45Q+A100Room tips
Traveler rating
  • 2,916
  • 582
  • 247
  • 117
  • 162
Traveler safety
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Shaker A wrote a review Sep 7
11 contributions
Disappointed with: * The check in lady who seemed unpleasant to answer questions and gave me a wrong type of room unsuitable for a family. * Low quality food at the main restaurant (blunt, chewy meat and cold). * old room that needs some maintenance.
Read more
Date of stay: September 2020Trip type: Traveled with family
Helpful
Share
Response from Hotel Management, Owner at Crowne Plaza Jordan - Dead Sea Resort & Spa
Responded 1 week ago
Dear Mr. Shaker A, Greetings from Crowne Plaza Dead Sea Firstly our big thanks for visiting us although we know there is a lot of choices in terms of lodging in Dead Sea. I am truly saddened that it comes to an end that you missed having great moments with us. Please accept our sincerest apologies for the points raised during your previous stay. It will be great if you can let us know your phone number for us to reach you for us to personally make it up to you. We will be waiting until your next visit us, and we promise that we will fill the shortcoming made from your last stay. I hope you will give us another chance to make it up to you, the team and myself will be happy to welcome you back soon. Again Many Thanks for visiting us. Best Regards, Wissam Shubat l Hotel Manager Crowne Plaza ® Jordan Dead Sea Resort & Spa
Read more
Saher H wrote a review Sep 6
3 contributions
an amazing place like crown plaza hotel i didn’t found , the service was perfect , food was delicious , beer was great , pool was amazing , room service are the best they are so fast and clean ❤️ . I just wanna thank everyone who work there and serve me 🙏❤️ See you soon
Read more
Date of stay: September 2020Trip type: Traveled with friends
Helpful
Share
Response from Hotel Management, Owner at Crowne Plaza Jordan - Dead Sea Resort & Spa
Responded 1 week ago
Dear SaherHammad, We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan. Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team. We promise to continue to improve our service to meet the expectations of our guests. It was a pleasure to have you here and we hope we can welcome you back again soon. Best Regards, Wissam Shubat l Hotel Manager Crowne Plaza ® Jordan Dead Sea Resort & Spa
Read more
nedal wrote a review Sep 4
1 contribution
Everything was perfect. Gave us the best room and the service was great. We really enjoyed our time at their amazing beach and the staff were always doing their best to maximize our experience. Simply would recommend this Hotel to anyone looking for a great service and a lovely family time.
Read more
Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: stander room on the pool vew
See more room tips
Helpful
Share
Response from Hotel Management, Owner at Crowne Plaza Jordan - Dead Sea Resort & Spa
Responded 2 weeks ago
Dear nshanableh, Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Sincerely Yours Wissam Shubat Hotel Manager
Read more
Reem Ayyash wrote a review Sep 3
1 contribution
The hotel was very clean and up to date with COVID-19 health protocols, hand sanitizers were available everywhere, the food was good, the staff was professional and the overall cleanliness and service where greate
Read more
Date of stay: September 2020
Value
Service
Sleep Quality
Helpful
Share
Response from Hotel Management, Owner at Crowne Plaza Jordan - Dead Sea Resort & Spa
Responded 2 weeks ago
Dear Reemayyash75, Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Sincerely Yours Wissam Shubat Hotel Manager
Read more
Ruba81 wrote a review Aug 2020
Amman, Jordan86 contributions35 helpful votes
Rude staff on reception , despite the fact that he is in a senior position , he acted to rude to us upon check in . We were 2 adults and 3 teens and one child , booked 2 rooms , upon check in we discussed about having an extra bed with extra charge . But he insisted that we should pay 2 extra beds not 1 as we wanted . whilst my husband that was waiting for us to check in to go back to Amman because he has work , this unprofessional one said in a very rude manner ( let the man with you go out NOW ) .. Is this a 5 star hotel ? At least wait for ( this man ) who is my husband - to get assured everything is ok before going back to Amman .. when we asked for the hotel Manager ( Mr. Wissam shubat) he did not come but Mr. Shadi al Khateeb from the front office desk came to solve the problem when we were about to leave to another hotel . Mr Shadi apologized and promised that the stay will be okay .. he extended the check out the next day .. so we agreed because we wanted a real relaxing time , plus because he was extremely polite , understanding and helpful . Next day on the breakfast , the service was extremely slow , highlighting that the hotel and the restaurant were almost empty . After we made a complaint to Mr. Bilal , the service became better and quick , thanks to him and Mr . Mousa One more incident happened when we checked out , the concierge refused to keep our luggage, he claimed that we can’t leave the bags temporarily as per rules .. Is this a 5 star hotel ??? I am doubting it .. Next , an incident on the pool , specifically in the aqua , while we were about to order shisha and use the adult pool , we found that they closed the door at 4:30, tried to contact the hotel on mobile , the call jumped from one to another, from front office to guest relations to room service ( don’t ask me why room service, they were very clever in transferring the call ) everyone with a different response and the most weird and awkward answer that the pool door does not open to aqua bar from long time ago and it has only one door which is near the kids area!!!’n , this is hilarious because few minutes ago and previously in all our visits it was open . Then I looked for the staff in charge around the outlet . Mr. Mahmood and Mr. Marwan on the pool service and aqua bar opened this door .. Any clear regulations here ????? Is it logic this hotel that considered 5 stars has a yo-yo opinion ?!?!!? No logic response to the guest is so disrespectful. To add a cherry on the top , when we ordered the shisha , we were told that it’s a disposable one that costs 16 JD, and as we are taking in mind the Covid 19 situation , we were used to this , and used to always buy this disposable shisha , then take it away like all other places in the kingdom .. because the clue is that it’s our shisha now .. normal Shisha is only 8.5JD .. The shock was when we paid and wanted to leave , we were not able to take our shisha , the disposable one, that is legally and healthy wise is ours .. they said that it’s forbidden !!! How come !!!’ This is a disposable shisha we paid 16 JD for !!!!! Why the hotel wants to keep it ??? This is so unfair and simply we considered it a kind of robbery . At the end I want to highlight that I am a travel blogger , a service oriented person . In the tourism industry and even in the hospitality, I travelled all over the world and vIsited more than 128 cities & heep of hotels from all categories and types , I have more than 40k followers on Instagram that rely on me and my recommendations in every single city & place I visit , they trust me because I am always clear and objective in my tips and recommendations, I know what service is , I know what is tourism , and now I know that I am unable to recommend anyone to visit this low standards hotel , while I used to convey beauty & positive experiences to my followers , make recommendations of destinations and accommodation, now I am unable to cover my stay locally . Irony !!! Apologies for the long story but this is just a few of what we encountered during our stay
Read more
Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from Hotel Management, Owner at Crowne Plaza Jordan - Dead Sea Resort & Spa
Responded 2 weeks ago
Dear Ruba81, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit as we will upgrade your room to a next category from main reservation. We all look forward to welcoming you back in the near future. Sincerely Yours Emmanuel Stavrakakis General Manager
Read more
Previous
PRICE RANGE
$98 - $175 (Based on Average Rates for a Standard Room)
LOCATION
JordanDead Sea RegionSweimah
NUMBER OF ROOMS
420
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Crowne Plaza Jordan - Dead Sea Resort & Spa
Which popular attractions are close to Crowne Plaza Jordan - Dead Sea Resort & Spa?
Nearby attractions include Dead Sea (0.08 miles) and O Beach (1.8 miles).
What are some of the property amenities at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Jordan - Dead Sea Resort & Spa?
Conveniently located restaurants include Burj Al Hamam, Al Deera, and Rovers Return.
Are there opportunities to exercise at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crowne Plaza Jordan - Dead Sea Resort & Spa have an airport shuttle?
Yes, Crowne Plaza Jordan - Dead Sea Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Jordan - Dead Sea Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Jordan - Dead Sea Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Jordan - Dead Sea Resort & Spa?
Many travelers enjoy visiting Qumran Caves (7.7 miles), The Baptism Site Of Jesus Christ (9.2 miles), and The Monastery of Saint Gerassimos (9.2 miles).