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Jordan Valley Marriott Resort & Spa

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Jordan Valley Marriott Resort & Spa
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1,538 Reviews from our TripAdvisor Community

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Showing 1,277: English reviews
Tel Aviv, Israel
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Marriott is characterized by a friendly and relaxed atmosphere greatly. The hotel is built in a very intelligent despite his division. Which has several pools. When the bottom pool near the sea amazing and relaxing overlooking the Dead Sea in Israel with a stunning view. The pool is also open until late evening with no children and families. Pool service... More 

Helpful?
1 Thank yariv s
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, I’m glad to hear that you have had a great experience at our resort and that you were able to enjoy your stay with us to the fullest with our pools, restaurants and impeccable service. Thank you for choosing our resort and we hope to see you again very soon. Sincerely, Muhannad Hameed Hotel Manager More 

Haifa, Heifa, Israel
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall we had great time at the hotel , we were 2 adults and 3 kids, ages 7,4,3,the service at the hotel is good, however you can notice some of the stuff are new, even though we had our dinner included in the package, some of the stuff service tried to charge us! only after talking to the head of... More 

Helpful?
Thank Rober S
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your feedback with us regarding your recent stay at our resort. I’m delighted to hear that you have had a great hotel experience with us and that you and your family were able to enjoy your stay to the max. However, I’m also sorry about the small miscommunication issues that happened at our restaurants.... More 

2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed every aspect of our stay. As long as we got to breakfast before 10am, it was not crowded and was delightful. The food was delicious with great variety and very kind staff. In particular, Khalid was a very helpful staff person who offered my my coffee to go when I was in a hurry. He also has a... More 

Helpful?
Thank wheatmilletandbarley
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, Thank you for being a loyal guest and I’m happy to know that you have enjoyed your recent experience at our resort with our pools, restaurants, rooms and beach area. Hope that we will welcome you again very soon. Sincerely, Muhannad Hameed Hotel Manager More 

Emirate of Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Consistency is the issue with staff. Some are excellent and very courteous and helpful. Others are either too new or not trained properly. The variances is high in staff service. Too many trainees thus I presume the hotel is cost cutting on manpower. Outlets, the Italian restaurant was excellent, food was excellent and value for money was good. The Champions... More 

Helpful?
Thank Yann D
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, As a valued guest, I was disappointed to hear about your experience in our dining outlet and at the front desk. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that I have since shared with the Director... More 

United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a reservation at the Kempinski which we cancelled as we were told we were to stay in the business part of the main hotel, despite our reservation and request for the beach part of the hotel as we were celebrating my partners special birthday. We were booked at the Kempinski for three nights which meant we got a... More 

Helpful?
Thank 321Sparkey
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, I’m very sorry to hear about your experience at our neighbor hotel and I’m very glad to know that my team was able to help you with finding a hotel to stay in during your partner’s special occasion. Thank you for your kind words and we hope that you will stay with us in the future so we... More 

New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Jordan has many extraordinary places to visit and things to do. Any visit there would not be complete without a visit to the magical Dead Sea. If you go, the Dead Sea Marriott (Jordan Valley) is without a doubt the best place to stay. Located an easy 45 minutes from Amman (and airport) it sits right at the shore of... More 

Helpful?
Thank KateKelley
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, As a loyal guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Rest assured that your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Nairobi, Kenya
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The facilities at the Marriott Jordan Valley are nice -- there simply aren't enough staff to service the hordes of people. We stayed 2 nights, and never had our rooms made up. Breakfast is chaotic and the pools are heaving with people. That said -- the access to the Dead Sea is wonderful -- and hardly used. Skip the pools... More 

Helpful?
Thank BB_goingmobile
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our staff did not quite meet your... More 

Denver, Colorado
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel twice in the last few months and both experiences have been excellent. The resort property is beautiful and most of the staff are truly amazing. Walking into the lobby is a breath of fresh air after the scorching summer heat outside. On both of my visits I had a very comfortable room overlooking the pool.... More 

Helpful?
Thank 886SeanC
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at our resort... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I came to the hotel with my parents and youngest daughter and I booked 2 rooms for 2 nights and in the morning a stranger opened the door of the room which my parents were in and my mother woke up frightened and looked at the door and saw 2 people coming in to the room and then they quickly... More 

Helpful?
Thank suhairbdeiwe
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue with the misallocation of the rooms. Please rest assured that I have investigated this issue to the fullest to ensure that this was an isolated... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I've been to the Kempinski and Crowned and this was by far the best room -- it didn't hurt we got upgraded :-). The grounds are beautiful and staff very friendly. I don't understand why the pools close at dusk though. There is nothing else to do, so it's too bad we can't keep swimming. However, I would still stay... More 

Helpful?
Thank SamMac0926
Muhannad H, Hotel Manager at Jordan Valley Marriott Resort & Spa, responded to this review

Dear Guest, Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am very pleased to learn that we exceeded your expectations. Thank you for your feedback and we hope to serve you again whenever your travels bring you back to the Dead Sea. Sincerely, Muhannad Hameed Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Jordan Valley Marriott Dead Sea Resort & Spa, Jordan's hospitality ambassador of life's healing grounds is surrounded by rugged purple mountains that subtly change in color as the day unfolds. This is where the spirit of Jordan fills the air and the pulse of history resonates in culture with an endless celebration of life and traditions. The Resort offers anticipatory and warm service that revives the soul, as well as a self contained blend of modern décor and generous space. Service is unparalleled, anticipating every need and the culinary delights are a pleasure to enjoy. The "Spa" is an integral part of the resort. It offers a retreat for guests to unwind, relax and rejuvenate and is designed to offer guests a unique experience and to help re-balance the body, mind and spirit. The treatments are specially prepared to invigorate the body and soul. In addition, the Jordan Valley Marriott Resort & Spa is proud to be the first hotel in the Middle East to switch to solar panel energy for hot water. ... more   less 

Additional Information about Jordan Valley Marriott Resort & Spa

Address: Dead Sea Road, Sweimah 11190, Jordan
Location: Jordan > Dead Sea Region > Sweimah
Price Range: $141 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jordan Valley Marriott Resort & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Jordan Valley Marriott Hotel Sweimah
Jordan Valley Marriott Resort And Spa
Marriott Jordan Valley
Marriott Hotel Sweimah
Marriott Sweimah
Sweimah Marriott
Jordan Valley Marriott Resort & Spa Dead Sea
Hotel Style:
#3 Spa Hotel in Sweimah
#3 Business Hotel in Sweimah
#3 Luxury Hotel in Sweimah
#3 On the Beach Hotel in Sweimah
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