Royal Alhambra Palace



About
Welcome to Royal Alhambra Palace, your Colakli “home away from home.” Royal Alhambra Palace aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
You’ll enjoy relaxing rooms that offer a flat screen TV, a refrigerator, and air conditioning, and you can stay connected during your stay as Royal Alhambra Palace offers guests free wifi.
The hotel features a concierge and room service. Plus, Royal Alhambra Palace offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
If you’re looking for a Mediterranean restaurant, consider a visit to Cihan Restaurant and Bar, which is not far from Royal Alhambra Palace.
Royal Alhambra Palace puts the best of Colakli at your fingertips, making your stay both relaxing and enjoyable.
Location
Reviews
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The rooms were cleaned daily, fresh towels were available, wifi even worked perfectly...The staff were most welcoming and warm, even if some didn't speak English. In the food court, the tables were served by waiters for drinks and additional needs (otherwise it is self-serve).
The many pools helped us feel like there weren't thousands of people at the same time as us. All pools were supervised by staff and life-savers.
The shops within the hotel were great, the beach was near and also well organised... Truly we had a great time as a family and would happily come again.
The only "negative" I would say is that due to the size of the hotel you will easily do 10k steps in a day just by moving between your room and food court and pool area :)
Drinks : very low standard they ran out of ingredients for cocktails most of time , hot bottles of water left on bar no cold ones , coffee was bad , wines where disgusting, when cocktails were made they were horrible . The glasses are always dirty and smell be careful as well as they would put the wrong drinks in for the kids as well.
Food: main buffet we only ate 2 times at dinner 1 time for breakfast and once for lunch we paid to eat out most nights. Food was cold very low standards the pasta and the pizza was even bad however the chips were the best thing they severed. The beach restaurant open for lunch, avoid, we tried once and was ill. The snack area during the day very disappointing as food is left out self service so was cold and areas where dirty ,the two ladies making Turkish pancakes they where the best thing there .
Staff and service: the ruddiest I have come across in all the hotels I stayed in , I would also be careful if you have young girls as this is the first time I felt uncomfortable and also my daughter . Make sure you bring lots of money to tip as you will not get served or help you unless you tip that also means to get a table in the main buffet. We reported our issues a few times nothing was done we was also told that out of the 300 rooms we are the only one with issues.
Grounds: mostly well kept and the pool areas are lovely , there was no air con working in any parts of the hotel so this made it very hot areas.
Rooms: The beds are ok and bathrooms clean but dated the shower is in a bath and filled every time we showered to our knees so was not pleasant. Front door was broken so had to sleep with furniture pushed up to door was told it was fixed was taking a shower when staff walked straight into my room even though I had the inside lock on . Please be aware even with your internal lock on someone outside can use a room key and enter. Air con broken the whole holiday and mini bar never restocked.
Entertainment : No music at the piano bar , the hotel doesn’t have much going on we watched 10 minutes of a show but wasn’t good . We have two active boys aged 16 who normally take part in everything however the animation team where not really chatty or bothered to entertain you.



The hotel itself is really very, very nice. However, the room, for example, was NEVER cleaned. The only thing was that they emptied the trash cans, but they "forgot" to do that twice. The hand and bath towels were also changed, but by the end of the week I wasn't sure whether they really changed them or just put the used ones together.
I really didn't feel comfortable at the end of the week because everything was dirty. Of course I tried to clean the bare minimum myself, but without cleaning products it's not that easy and you don't want to be cleaning all the time on vacation.
The public toilets were often without toilet paper and without hand soap. So they didn't take cleanliness that seriously.
Except for the pools, they were always clean! I have to say that.
We also took the children to the kids club one afternoon, where the fathers were told to paint t-shirts and faces.
After about an hour the children came back ALONE because they weren't allowed to paint t-shirts because we had to pay for them in advance. But it didn't occur to the lady to mention that!! I also think it's very unprofessional to send 3 small children back alone!! That could have gone wrong!! These days anyway.
So we (we were 2 families) wouldn't go to this hotel again.
Of course there were also service employees who were great, but you could count them on one hand. Because when it came to drinks too, you had to wait a very long time to be served.

Arrived early hours of morning to be greeted by reception and told could have food, we’re taken to room
Room was big a double and a single big bathroom and very clean,room cleaned everyday and towels changed, so don’t know how some people say room wasn’t cleaned or towels changed?
We got a pool / sea view and we only booked a superior room so didn’t expect that view.
Pools huge and again all areas kept clean toilets by pool and cleaners going round throughout the day cleaning. Yes people were up early to get sunbeds but there was plenty of sunbeds.
Water slides great fun could do with a few more rings for the amount of people.
Food was really worried about this due to reviews that I had read don’t get me wrong the hotel was very busy so there was some queues to get food.
Breakfast you will never get bacon and sausage as a Muslim country so don’t know why people expect an English fry up?? Lots of choice for breakfast omelettes freshly cooked and pancakes etc.
There was so much choice the Pide bread so nice!!
There was fish, chicken rotisserie,steaks lamb different variations every night there was even doner kebab meat,loads of salad. I liked the chicken stir fry that was cooked fresh.
We took a 13 year old who is a fussy eater and he always found something to eat.
Desserts never seen so many to choose from some didn’t taste of anything but again you can’t moan about the choice. Some nights there were chocolates like smarties and other treats as you walk in.
There was moonlight beach bar for lunch very quick service they had a salad bar and then you could order off menu,did prefer main restaurant at lunch.
Then there was the snacks in the amphi yes they were set times you could get ice cream,waffles jacket potato,pizza there was two ladies cooking Gozlem I think they were called always a queue as cooked fresh you could have fillings inside we always had Nutella so nice how they coped in that heat I don’t know.
Drinks were good all local but didn’t bother us and bar staff always smiling they all work so hard. Water always available in bottles at the bar.
Beach just a short walk was lovely sea was so warm I always saw sunbeds free on there.
Great foam party on Thurs afternoon was great fun.
On last day we had to check out at 12 and we’re not picked up until 7 you could use the showers in the spa so no problem.
Staff were so friendly and work long hours people saying miserable,maybe it’s how they spoke to the staff as there were some rude people there of different nationalities.
Overall we had a great holiday and would return



Food - good luck getting a table, massive queues and food is horrible, bordering on inedible. Under cooked food, same stuff every night, the driest chicken you will ever eat they should advertise it as a challenge to see if you can eat it.
Health and safety - no life guards throughout the pool, kids left to their own devices and allowed to run down massive slides and hang over edges of 60 feet drops.
Service - literally horrendous, all the staff bar a few are awful, rude and see anyone speaking English as a pain, speak absolutely no English and make no attempt to understand. We waited over an hour for a replacement duvet after an accident, guy came in on his phone with towels, then with a single duvet, still on his phone this is after I've phoned reception twice asking for a double duvet.
Reception - when we were checking in so our first impression, mid way through checking in the girl said I finish and walked away, we then stood for 5 minutes waiting for a replacement to come over, now I get your shift is finished, but I have just arrived at a supposedly 5 star hotel and thats our first impression?
Asked if they would be able to show a football match on one of their Telly's which aquasis did absolutely no problem, said they couldn't change the channels.
Pool - unless you are willing to get up at 6am (not exaggerating as me and my wife had to alternate through the week) to go down and reserve a bed you WILL NOT get a lounger by the pool, they allow people to go down reserve lounges which then aren't used all day.
As the pool is heated by 12 pm the pool is warm and when it's 35 degrees the last thing you want to get into is a warm pool.
Arcade- half of the stuff is broke, we put coins into a machine and nothing happened, we went looking for the worker who was playing FIFA on the PlayStation, he was annoyed at us for having the audacity and front to question his machine. Once he confirm it was infact broken he did refund the tokens.
Make sure you bring enough suncream, a small bottle of Nivea suncream from the hotel shop is €35 and that is not a mistype.
I have uploaded images of the kids running down and standing on the slides, if any one from the hotel would like to get in touch please do.
Overall you couldn't pay me to come back.
"We work hard for our quality family holidays- this has been a waste of time and £4k"Read full review
"Ensure if you are not an early riser, to ask for a room away from the local park, as you will be woken with the dogs barking."Read full review
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