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Crystal Palace Luxury Resort & Spa

Colakli, Manavgat 7620 Turkey
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$1,489
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Room & Suite (362)
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About

Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Internet
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
Concierge
Butler service
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Private beach
Minibar
Flatscreen TV
Hair dryer
Family rooms
Housekeeping
Private balcony
Room service
Safe
Laptop safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
Russian, German, Turkish
Hotel links
Visit hotel website
Offers & Announcements:Complimentary bottle of wine
2,817Reviews315Q+A100Room tips
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Popular mentions
We visited in October 2019 and whilst the hotel does look beautiful I will never return as on the second day we had an ipad stolen from the room when we complained at reception we were made to feel like liars and questioned whether we had even bought the ipad on holiday with us. We had to get our rep involved and also threatened police amazingly it magically appeared back in the room on the bedside table the next door when we went for breakfast! They claimed the key pad entry log showed the cleaner and one other staff member entering the room the day it was stolen but could not watch the CCTV to find out who it was as this breaks other guests data protection so to me if the hotel who has CCTV can't watch it who actually can?? Will highlight pros/cons on other aspects of hotel below: Pool area - fab with plenty of sunbeds, waterslides and two different poolbars to choose from Beach area - again plenty of sunbeds, drinks easy to get at beach bar this also served food and lots of watersports happeneing which are an extra charge Rooms - we had 2 x family rooms which are fab size with separate bedrooms (one with twin beds , one with double). Quilt provided for double bed is not big enough as isn't even as big as the bed also room 5321 has an awful view of some sort of scrapyard yet 5303 had pool and front of hotel great views Also be warned the walls are paper thin can hear everything next door Beds uncomfy and hard everyone went home with achey backs/necks and very broken sleep Food - expect as all inclusive it to be mostly samey but most meats weren't cooked correctly with chicken still pink etc and the themed nights resulted in 4 dishes changing at most // breakfast by far best meal of day so fill up at this time especially the grilled halloumi fabulous Staff - most cant speak english so expect to be ignored even the reception staff when checking in could hardly speak a word. Sipan (Football Sam) in the lobby bar literally was the only great thing about this holiday he spoke to us all the time and had great english with banter thrown in...only absolute credit to this hotel / entertainment staff were also friendly but could be a little pushy at times Location - this hotel is a bit out of the way if you like to explore on foot so we had to turn left then right out of the hotel to the main road to get a bus to the main towns (also please be aware buses are like cattle all stood squeezed on too and the town is a good 25-30 mins away) We also were given as part of our package one meal in a la carte restaurant of our choice for all 7 members of the party which could be booked day before... tried all week and could never fit us in as fully booked yet walking past most weren't open or half empty! We paid for a great trip through our rep which was manvagat boat trip well worth it as its all day and you get different bits thrown in including outlet trip, market, waterfall, boat trip, beach stop and mosque visit. We also had a birthday whilst there and at other hotels usually a fuss is made whilst not expected when mentioned we offered a package deal of 20 euros for table decoration and a cake which we agreed to ... they came out singing but after 5 members of our party had a small slice of cake it was taken away yet we had paid for it?? When i questioned this the waiters couldn't understand us so i ended up just leaving out of frustration. All in all I loved Turkey and will return but would avoid this hotel at all costs I have put an official complaint in with Jet2 also.
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Hotel's Favorite
What a brilliant hotel, from the minute you arrive they carry your bags of the bus to checking and get you sorted very quickly and you are escorted to your room. They explain where everything in the hotel is and provide you with a map. The rooms are immaculate, mini bar filled everyday and room is also cleaned every day. Hotel is spotless and the staff are brilliant all around the hotel they couldn't do enough for you. We had an issue with the neighbour coming to the room 2 in the morning pi**ed out of their skull and putting TV on full blast but rang reception they were straight up to deal with it. Plenty of choice of food which is all cooked beautifully. You have fridges full with water on the beach with toilet facilities also on the beach. And the carretta restaurant which will prepare you meals by the beach. They honestly can't do enough for you and are lovely people! IGNORE any bad reviews, you won't be disappointed I'm glad we went and won't hesitate to go back.
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Response from gmpalace2018, Genel Müdür at Crystal Palace Luxury Resort & Spa
Responded Jun 14, 2019
Dear Lee Thank you so much for choosing Crystal Palace Luxury Resort Spa and sharing your positive experience with us on Trip Advisor. We are pleased to hear that you have enjoyed your special stay with us and that you have been impressed by the hotel facilities and staff. As management, we believe that your lovely and valuable feedback will make a positive contribution to our work. We are looking forward to having you again in the near future. Sincerely yours, General Manager Hamza Yalçın
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I am currently staying in the hotel. However cannot make a reservation at any of the separate restaurants. Please can you tell me why I have paid the same as everybody else yet I cant get a booking in any of the a la carte restaurants. Hardly fair!!!
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After an upsetting time due to Thomas Cook going down our friends booked for here and we’re not disappointed Serpan in the bar is a credit to this hotel we’re were looked after by him such a sweet young man. Just 2 things that we weren’t keen on was the beach needs to have separate sun shades looked a little cattle shed like all cluttered together and the water in the pool was very cold could be a little warmer in the later months. Overall we had an amazing 10 days and met some lovely people.
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The animations team are great, very lively, friendly and approachable. Very proactive in getting guests involved. Water aerobics, darts, beach volleyball, karaoke (late evenings). Visiting again...:::
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PRICE RANGE
$113 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal palace luxury hotel side, crystal palace luxury resort and spa
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceManavgatColakli
NUMBER OF ROOMS
509
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Frequently Asked Questions about Crystal Palace Luxury Resort & Spa
Which popular attractions are close to Crystal Palace Luxury Resort & Spa?
Nearby attractions include Lucky Charms (2.6 miles), Ozel Yoruk Muzesi (3.6 miles), and Discovery Park (4.1 miles).
What are some of the property amenities at Crystal Palace Luxury Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Crystal Palace Luxury Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Palace Luxury Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystal Palace Luxury Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Palace Luxury Resort & Spa?
Conveniently located restaurants include Q Beach Restaurant & Lounge, Coppa Beach Club & Lounge, and Das Brauhaus Side.
Are there opportunities to exercise at Crystal Palace Luxury Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Crystal Palace Luxury Resort & Spa have an airport shuttle?
Yes, Crystal Palace Luxury Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Palace Luxury Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Crystal Palace Luxury Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crystal Palace Luxury Resort & Spa?
The staff speaks multiple languages, including German and Russian.