Kamelya Collection Exclusive Hotels We were going to come for the first time this year, but our holiday was postponed because of the pandemic. The hotel we bought with the cancellation guarantee package does not refund the fee even though it has been a long time, when I ask when it will be refunded, no one knows. Please do not victimise me further in this matter and return my money now in accordance with the terms of return.
Arrived here monday.and the reception we received was second to none. The staff at this hotel are amazing.They are so friendly and attentive.you don't wait long for them to be at your side asking about your needs. I know it's not high season but everything here runs like it may be. good is absolutely fantastic.the choices are many and the quality is excellent I would come here again
Having stayed at a few All inclusive Hotels in the Antalya region we have come to expect high standards. The Kamelya Selin exceeded these by a large margin! the facilities at the complex were superb; full spa, pools, A La Karte resteraunts as well as the main resteraunt where the food everyday was excellent. We particularly liked the counter as you go in to the serving area where different foods were available everyday. All the staff were efficient & friendly 7 the room was by far the best we have stayed in! Overall I cannot find any faults to report, I would definetely highly recommend & will be staying again!
We normally go to the Titanic Delux golf for New Year so my expectations were very very high, to begin with. Although there were some areas that could be a little bit better, overall this is an outstanding hotel and I would hope to come back soon. Areas of excellence: (1) The New Years party was better than anything that I have experienced before. We were treated to the most wonderful dancers, music, food and party atmosphere. The team who put this together should be commended!! (2) Overall a 5-star resort. The beach is by far the best I have experienced in the area. There are a few shops within brief walking distance and a lovely little harbour, coffee shops etc., In the summer you can see where there would be a water park, ice cream shops and bars. A very impressive resort even in December. (3) The staff are incredible. They work very hard and are a credit to the management. In particular, when your child is begging in the morning to get to the kids club, you know they are having a wonderful time. (4) Food: always hard to eat badly in Turkey, so yes we ate like kings. Wonderful wonderful food! (5) the spa staff are knowledgeable, friendly and helpful (without being pushy). I had a few massages which were well worth the additional costs but also lots of good advice as well. (6) one of our party had a deluxe room, garden view. It was an impressive size with a lovely view of the mountains. We had the family two-bedroom suite (sea view). The master bedroom had a stunning sea view and wonderful light. Minor improvements: (5) In the family two-bedroom whilst the master bedroom had a stunning sea view and wonderful light, however, the second bedroom and living room were so dark they were unusable for anything other than sleeping. You could not even unpack your cases it was so dark. The hotel was really helpful (a little lamp was provided but it did not really create enough light). Then they did offer us another room but we were losing the sea view, and the light was no better. I imagine this is probably a seasonal issue (this was the end of December) but all those rooms need are better light bulbs, standard lamps, dimmer switches etc., (6) The showers (which are just baths with flexible pipe shower extensions) are terrible. You cannot stand under them and get wet and have a nice shower. More "holiday inn" than 5 stars. (7) the indoor pool is cold. It is ok if you want to exercise and swim lengths but for playing with kids it isn't really warm enough. The thermometer reads 28 degrees, I think it is probably closer to 26 degrees. Perhaps they need a new thermometer.…
Very welcoming from the time we booked in till the time we left. Staff was exceptional. Always smiling and willing to help. Food and drink was very good. A lot of imported drinks to choose from. Will definitely recommend this Hotel and will be going again soon.