We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Annabella Diamond Hotel & Spa

Save
Share
Incekum Avsallar, Incekum 07470 Turkey
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Orbitz.com
Expedia.com
$115
View deal
Free cancellation until 10/14/21
eDreams
$93
View deal
Booking.com
Priceline
Travelocity$115
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1456)
Room & Suite (232)
Dining (169)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Annabella Diamond Hotel & Spa
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Incekum
Location
Cleanliness
Service
Value
Travelers' Choice
Looking for a place to stay in Incekum? Then look no further than Annabella Diamond Hotel, a family-friendly hotel that brings the best of Incekum to your doorstep. As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is easy, with internet access available for an extra charge of 1 Euro per day per device. Guests have access to room service while staying at Annabella Diamond Hotel. In addition, Annabella Diamond Hotel & Spa offers a pool which will help make your Incekum trip additionally gratifying. And, as an added convenience, there is free parking available to guests. If you’re looking for a pub, consider a visit to İsa's Restaurant, Cafe & Bar, which is not far from Annabella Diamond Hotel & Spa. We’re sure you’ll enjoy your stay at Annabella Diamond Hotel & Spa as you experience everything Incekum has to offer.
Read more
Property amenities
Free parking
Paid wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Mini golf
Babysitting
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Outdoor dining area
Snack bar
Poolside bar
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
Show more
Room types
Mountain view
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, German, Turkish
1308Reviews98Q+A85Room tips
Traveler rating
  • 889
  • 210
  • 95
  • 47
  • 68
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Eve wrote a review Sep 7
23 contributions
The rooms are small and all looked the same, except the view and the floor variates. And the food. Well, there was some, but there was not delicious food and is not varied enough. Alcohol drinks (cocktails) were all the same. The majority of staff understand just Russian and don't speak in English. The Wi-Fi was for extra money (not free) and with a poor connection. Good is that you could use services of 5* Annabella Diamond hotel, except the main restaurant (which was very sad). The beach is wonderful: with sand and a shallow shore. There is a lot of water sports activities. Walking by foot about 2 km to Alanya direction you can reach not small Bazar with a lot of different restaurants (where food is better than in hotel restaurant) and things to buy. There you could try fresh juice, ice cream and of course Turkish kebab. For the paid price of the hotel room, it was a pretty good vacation.
Read more
Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: The best floors are from 3 to un upper (to have a better view). All rooms are very similar or...
See more room tips
Helpful
Share
Response from NATHALİE RADDATZ, Guest Services / Front Office at Annabella Diamond Hotel & Spa
Responded 1 week ago
Dear guest, We are very pleased that you were able to enjoy your vacation and that you were satisfied with our price-performance ratio. About simple things like making an order at the bar or in the restaurant our service staff will be able to understand you and to fulfill your wishes in English. Of course not everybody is able to speak the same level of English and sometimes it is also hard to understand the various accents. In any case the reception and me the Guest Relation myself is able to speak fluently English as we are the flagships of the hotel. A lot of guests are very satisfied and happy with the plenty and the taste of the food. In consequence of our international guests it's very difficult to find a daily choice and variety of meals which are suitable for every taste, but proudly we can say that our buffet is set up for two weeks and also we are offering three theme nights in the week such as Turkish, Mediterranean and Mexican. Please note that all included services are listed in the hotel descriptions of the tour operator. There it is also explicitly stated that our Annabella Park Hotel guests can use the entire facility of the sister hotel except for the main restaurant due to the different standards. We hope that, despite some criticisms, you had a great holiday with us and we look forward to welcoming you back soon. Kind regards, Nathalie R. Guest Relation
Read more
Marius wrote a review Aug 2021
Popesti Leordeni, Romania2 contributions
I will tell you my experience with Anabella Diamond Hotel and Spa, and i'll let you draw the conclusion. First day we arrived at the hotel we received our room. It was at the floor no. 7. We got into the room, and we saw that the electricity didn't work. After 10 minutes, an electrician came and solved the problem....that's what we thought. We stayed like 5 mins into the room and when i tried to charge my phone, the power went down again, but this time, on the entire 7th floor. We went to reception, and after 15 minutes the electrician came again, turn on the power and told us not to plug anything into the electrical outlet until the problem is solved. First day, we didn't plug anything, so we lost our phones batteries. Second day, we went to the reception to see if the problem was fixed, and they told us that everything is ok. We went upstairs into our room, but when we plug the phone into the electrical outlet, the power of 7th floor went down again. We went again at the reception, and this time we told them we want another room. They saw us angry and eventually they gave us another room. No upgrade, just another room on the flor no. 7. So after 1 day, and like 4 times going at reception, they did what they had to do from the first 5 minutes : GiIVE US ANOTHER ROOM. So the problem was solved and we relax in order to have a good holiday. Now, you have to know that if you wanted to get into the room, you had to take one of the two alivators or the stairway to 7th flor. The elevators stops every single floor and are very crowded, as every turist wants to come down, or go up easily. I took the stairs many times.....sport is good. Another thing you have to know, is that this hotel is exclusive for russian speakers. There is only one person who speaks english in this hotel and i think 4 others who know 3-5 words in english. The majority speaks only turkysh or russian. If u don't speak russian, you are not easily noticed. I saw many positive reviews about the entertaiment team. They are ok if you speak russian or turkysh. If u don't, you will not understand too much, but you will still have fun, even thow when your are playing their games, they are joking and explain what is going on only in russian. But i've played few games, and i still had fun. But even so, I had an unpleasant event with one of the entertaiment team, who calls himself "DJ Vitamin". One day, he told us (me and my wife) that at 22.30 there is going to be a boat party, like a disco on a boat, with swim stops and foam party until 02-03 a.m. in the morning. The tickets were 20$ each, but we didn't had change, so we gave to him 100$ bill. He told us that he will return in 3 minutes with the tickets and 60$ change. We waited on the sunbead on the beach like 4 hours (not going into the wather or at the bar) for the change and tickets, but he didn't come. I thought he was busy or he frogot, and i went to him and reminded him about the change and tickets. He told me again, to wait 3 minutes, and he will come with my money. We waited again on the beach for one hour, and then, I went to the other guy in the entertaiment team ( can't remember his name) and told him about what happend. He told me that his colleague will come, but i have to wait 3 minutes. One hour later, being tired for waiting for my money, we decided not to go on the boat, because they are not serious and we were afraid that a similar incident might happen on the boat as well. I finally found "Vitamin" and told him to give us the money back cause we don't want to go anymore, but he told me that he already made the reservation so he cannot give me my money back, only 60$ change but he does not have it at the moment. The funny thing was that as i was speaking with him, people were come to buy tickets fort this party, and I told him that he can give our reservation to them and their money to us, and everything is solved. He didn't give us the tickets, so what reservation did he make??? He eventually gave me 50$ from people who reserved when i was there, and told me that ge will give me the rest in ....3 mins🤦‍♂️. I waited an hour, and then I went to the reception. At the reception, they told me that they spoke with manager of entertaiment team, and they will give me the money back after the night show. As i was going near the stage, i found "Vitamin" and ask him to give me back my money, but he again told me he can't give me back my money cause he already made the reservation. I told him to give me the tickets then and the rest of 10$  and he told me....what do you think? To wait 3 minutes🤣. I waited, and waited and saw him he was laughing with some girls who was giving him some money, and told him to give me my money back, this time shouting at him. I told him i will not go on the trip but i want the rest of 10$ an f the 2 tickets, cause i don't want him to keep my 40$. He went backstage and tried to trick us with 2 broken tickets, because he knew that we will not come, but i didn't accept it, and told him he is a liar and i want my money back. He simulated a phone talk with his manager, he gave me back first time 10$, than 20$ saying that he can't give me back all 40$, only 20$. I insisted that i want to speak with his manager  and then he finally gave me back 20$ saying he's sorry. I mean, wtf???? I spent a day, not having fun, begging one guy to give me back my money. I wonder what would happend i f i didn't insist? I must say, all the talk that i had with "Vitamin" was in an turkysh-russian- english, so that was very exausting for me. Another "good" think that happened, was that in the hotel we had one time the oportunity to eat from "A la carte" restaurant. Nobody told us about that. They gave us a paper with all the thing we cand do and restaurant we can eat, but it was nothing written about it. When we went to reception for making the reservation, we asked the only english speaker in the hotel why nobody told us about the 'A la carte' restaurant. She said that she told us when we arrived about this, but that was not true. She only gave us the paper with the instructions. She said that is written on the paper, but when we gave her the paper she said that that's the wrong one, and they have another one. I mean, wtf??? We had to find out ourselves about everithing....not cool, not cool Annabella. The beach is ok, but the sunbeads are one next to another, no space, no privacy. To crowded. At the pool, all the same. On every sunbead was a towel or something every morning, so if u are lucky u can find a free one, but u have to be on the beach/at the pool at 7 a.m., not later. Food was ok for a 3 star hotel, not at all for a 5 star hotel. The scene were the shows happened in the evening is pretty far from the bar, so u have to go, get some drink, then go to the chair, as u don't have tables at the scene. If u sit in the back side, u can't see nothing on the stage, cause they don't have an amfitheatre, only chairs which they arange at shows. Positive things: Servan, a waiter at the restaurat, was really nice to us all the vacation and made our restaurant stay very pleasant. Also Ferhat from the pipe bar was very funny, a nice guy who was very kind with us, but he is not a hotel employee. Everywhere you see queues, at the snack-bar ( that's also the beach-bar and pool-bar), at the elevators, at the restaurant...everywhere. U have to wait like 5 mins to get one drink, which is not cool, even though barmans are very quick, but insufficient as number. In my opinion, this hotel is a 2 star hotel, not a 5 stars one, even for Turkysh standars. First time for us in Turkey, and for sure the last one. Thanks Anabella for this "beautiful" experience about Turkey. We will not come back, ever!
Read more
Date of stay: August 2021Trip type: Traveled with family
Room Tip: Avoid coming to Turkey!
See more room tips
Helpful
Share
Response from NATHALİE RADDATZ, Guest Services / Front Office at Annabella Diamond Hotel & Spa
Responded Aug 17, 2021
Dear guest, As hotel management we would like to sincerely apologize for the issues you have faced during your holiday at our hotel. We are upset that your first experience coming to Turkey was not a pleasant one. Furthermore, we would like to say sorry for the technical problems that have arisen and we will organize a meeting with the relevant departments in order to improve our service standards. We will take your complaint about the animation team very seriously too and have taken action accordingly with regard to further cooperation with the responsible staff. We consider a short waiting time at the buffet to be normal in the high season. If you want to avoid the rush hour there, it would be advisable to use the restaurant a little later. I am the Guest Relation of the hotel and able to speak fluently English and German and I am the flagship of the hotel, so I could have helped you definitely in case of any problems, but unfortunately you did not come to talk with me about your issues. It is true that you came to me to make an order for the A la Carte Restaurant which I told you about when I welcomed you on the check-in day. About simple things like making an order at the bar or in the restaurant our service staff will be also able to understand you and to fulfill your wishes in English. Of course not everybody is able to speak the same level of English and sometimes it is also hard to understand the various accents. A lot of guests are very satisfied and happy with the plenty and the taste of the food. In consequence of our international guests it's very difficult to find a daily choice and variety of meals which are suitable for every taste, but proudly we can say that our buffet is set up for two weeks and also we are offering three theme nights in the week such as Turkish, Mediterranean and Mexican. It is a pity that we could not convince you with our services. We wish you all the best. Kind regards, Nathalie Raddatz Guest Relation Department
Read more
Balazs wrote a review Aug 2021
1 contribution1 helpful vote
Good: super beach, great pool, water slide, great and varied food, all inclusive level is fine. Bad: - Room: If you want good for yourself, don't buy a roadside room, because it is very loud day and night, it makes it completely impossible to relax. The sea view surcharge is not much, buy it right away. The cleaning is gone, although we had to ask for everything separately (drinking water, shower gel, toilet paper, clean towels, coffee, tea, sugar, etc.). The air conditioner either works or it doesn’t, but if it works, it doesn’t cool very well either, cooling a tiny room for long hours. Plus, they save you money by getting a piece of key, and if the key isn’t plugged in, no electrical appliances will work in the room. If you don’t want to waste hours of your life, book a downstairs room because the elevators are so slow that by the time you get to 7, your passport will expire. - English: Almost no one, but really no one speaks English, but not so much that 1-2, yes-no ... It's great that everyone speaks Russian perfectly (especially for Russians) but who doesn't speak the language is suffering from everything is said first in Russian, they speak to you in Russian, etc. - Weather: If you’re not from Africa, don’t accidentally go here in the summer because the 40 degree C heat can only be endured with dense cooling baths or all day in the pool / sea. Don't even dream of sightseeing and other programs. - Food: Anyway, everything is fine with the food, except that now, due to the COVID19 rule, you cannot take food for yourself, but have to ask the staff there. This is where ignorance in English comes in, pointing and queuing remain. Plus one thing: paid wifi is not a very friendly move and I don’t think it will make the hotel richer. I think 1 euro a day would fit smoothly into the room rate.
Read more
Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Choose only a room with a sea view
See more room tips
1 Helpful vote
Helpful
Share
Response from NATHALİE RADDATZ, Guest Services / Front Office at Annabella Diamond Hotel & Spa
Responded Aug 4, 2021
Dear guest, While we are pleased that your overall stay was pleasant and that you liked the varied food options and the location of our hotel, we very much regret that this was not the case in all areas. Everywhere in the catalogs and in the hotel description on the Internet it is stated that the wifi can be booked for an extra fee of one euro per day per device. It is in any case recommendable to read before booking your holiday. The reception and guest relation are able to speak English and are the representatives of the hotel, so they can definitely help you in case of problems. About simple things like making an order at the bar or in the restaurant our service staff will be also able to understand you and to fulfill your wishes. Of course not everybody is able to speak the same level of English and sometimes it is also hard to understand the various accents. Also our animation team speaks proper English and not only Russian as you claimed it. We would like to point out that it is not permitted in our facility to leave the room key throughout the day in the electric card holder. Due to global warming, we also see ourselves as role models and have also responsibility. In the event that you have difficulties with the technical equipment, you can inform the reception or guest relation at any time so that the problems can be resolved immediately. Maybe you could give us another try and come back again that we can convince you about our qualities. Kind regards Nathalie R. Guest Relation
Read more
Denis I wrote a review Jul 2021
8 contributions
+1
Hello everybody my experience with Anabella Diamond was good ! At first Day they ofer me Another room this room was situateed at 300 m from principal Resort , but was nice there also and If i sleep there 1 night they offer me NexT Day a sea room in the principal resort and internet free , the rooms are so nice and the food also ! All people are friendly and we had a good eperience ! The elevator it s only 1 for all resort and that s a minus , the sea was so nice and the beach also !
Read more
Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Internet here cost 1 euro / day
See more room tips
Helpful
Share
Response from NATHALİE RADDATZ, Guest Services / Front Office at Annabella Diamond Hotel & Spa
Responded Jul 7, 2021
Dear guest, Thank you very much for your good rating, as well as the words of praise, regarding your stay in our beautiful hotel. It was an honor for us to have been your host and we are happy to have met your wishes and ideas. We are already looking forward to your next visit. Kind regards, Nathalie R. Guest Relation
Read more
Victoria Boichenko wrote a review Jun 2021
5 contributions
+1
Animation This hotel has a great team of animators. They are great people, they eager to engage you in different activities. Polite and easygoing))) You can find activity for children as well as for adults (darts, volleyball, games in pool, some competition in the evenings) Food There are days when they can organize asian/turkish/other cuisines. A great amount of sweets (most of them are very fluffy and melting on your tongue, with great amount of honey), salads, fruits (I tried mostly watermelons and apples). Fish can be tricky - sometimes with a lot of small bones, but still tasty. They really take care of tourists. Staff is extremely hardworking, does the best of what they can do. And near the canteen you can find beautiful cats and they don't mind begging for some meat)))) Beach The sea is clear, enough beds for sunbathing, organized small bungalows. The seaside in the beginning with a lot of small rocks, so be careful not to get cut. Activities Dancing music is awesome, every night different performances which are always on the top of my expectations. And Entertainment Manager Mr.Enes and Alex's Thank you very much for everything. Internet It's not free. And doesn't always have a stable connection. In some places it's unreachable. For example, it can be lost or very poor on beach and dancing ground. But mostly it has a pretty high speed.
Read more
Date of stay: June 2021Trip type: Traveled with family
Helpful
Share
Response from NATHALİE RADDATZ, Guest Services / Front Office at Annabella Diamond Hotel & Spa
Responded Jun 20, 2021
Dear guest, the entired Annabella staff is glad to read your very detailed feedback. Thank you so much for making the effort to post for us on tripadvisor, as the idea of our guests is very important to us. We feel very pleasured that you felt welcome and liked our meal options so much. In addition, our personal will be honoured to read that you enjoyed their friendliness and service quality. Our entertainment team is doing their best to entertain you in the best way, we will let them know about your satisfaction as well. About the wifi you are right that we had some issues with it, but for sure we try to solve this problem as soon as possible. We hope that we gained as repeat guests and that you will decide to spend your holidays again here in Incekum. All the best for you. Kind regards, Nathalie R. Guest Relation
Read more
Previous
123456
PRICE RANGE
$61 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
annabella beach & garden hotel avsallar, annabella beach and garden, annabella beach garden incekum
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceIncekum
NUMBER OF ROOMS
229
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Annabella Diamond Hotel & Spa
Which popular attractions are close to Annabella Diamond Hotel & Spa?
Nearby attractions include Sealanya Dolphinpark (3.4 miles), Alara Kalesi (4.8 miles), and Sealanya (3.4 miles).
What are some of the property amenities at Annabella Diamond Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Annabella Diamond Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Annabella Diamond Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Annabella Diamond Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Annabella Diamond Hotel & Spa?
Conveniently located restaurants include Garden&Bar Restaurant, Nokta Restaurant, and Ruzgar Cafe Bar Restaurant.
Are there opportunities to exercise at Annabella Diamond Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Annabella Diamond Hotel & Spa offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Annabella Diamond Hotel & Spa?
The staff speaks multiple languages, including English, German, Russian, and Turkish.
Are there any historical sites close to Annabella Diamond Hotel & Spa?
Many travelers enjoy visiting Alarahan (4.5 miles).
Does Annabella Diamond Hotel & Spa have any great views?
Yes, guests often enjoy the ocean view available here.