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Courtyard by Marriott Brussels

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Avenue des Olympiades 6, Evere, Brussels 1140 Belgium
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (220)
Room & Suite (82)
Dining (27)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Brussels
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Evere
Location
Cleanliness
Service
Value
Courtyard by Marriott Brussels is conveniently placed midway between the Brussels Airport and downtown Brussels, Belgium. Our 4-star hotel in Brussels sits close to NATO and the main business parks. Offering a weekday shuttle to and from Brussels Airport, our modern hotel is the perfect venue for smart travelers looking for a dynamic stay.
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Room & Suite (82)82
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Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Spa
Paid public parking on-site
Parking garage
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, French, Dutch
Hotel links
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659Reviews14Q+A74Room tips
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vikba wrote a review Mar 2021
Czech Republic1 contribution
basic hotel, nothing special! Restaurant closed due to covid19, so limited service/ breakfast offer limited but acceptable. The person at the reception was not very helpful, I had the impression I was a number! Close to Nato and tramway to city
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Date of stay: March 2021
Value
Location
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Trip type: Traveled on business
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Alfredo wrote a review Nov 2020
Madrid, Spain1 contribution
After 8 consecutive weeks being their guest in the middle of the pandemic all I can confirm this hotel was the best possible option in town. From the front desk to the restaurant service and the housekeeping, staff really professional running the business pretty well. Immaculate common areas and rooms, definitely a good place for short and long stays.
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Date of stay: September 2020Trip type: Traveled on business
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nldogbert wrote a review Sep 2020
3 contributions
I was initially planning to stay at the HGI Brussels, but due to the hotel still being closed and they cancelled my reservation, there was no other reasonable priced option for the short one night stay before my flight early next morning. In the end went for this property as it was close to the airport, priced reasonably and added bonus the latest Bonvoy points promo. This is maybe my 3rd or 4th time staying at this property (with last stay maybe 3 years ago - have not been much to Brussels area). Furthermore, I don't really like staying at Courtyards due to their lack of elite benefits - so it's always the last option on my list. Location The property is located close to a residential area, with a couple of shops and a Carrefour supermarket (and their restaurant). Although I did not use it, but from previous stays, there is a tram stop not too far away which does bring you into the city centre. I believe this hotel would normally be also used by Nato visiting officials as the property is quite close to that Nato HQ. There are also several other major multinationals in the area. For those with a car, the hotel has it's own parking facilities (although as usual on the expensive side) but there is also quite a number of street parking available (payable). Check In I did do an online check-in and I was quite happy to see that the hotel offered a digital key (or in Marriott's term - Magic Key). However to my disappointment, I did not get the digital key as they requested me to pass by the desk for identification. I found this rather odd as the key is only available for a personal Bonvoy app holder - so unless your account is comprimised, why would I need to ID again at the front desk. Therefore I suspect that it is either not yet ready at the property and they are just pretending to offer it. I arrived rather late at the property, after 10 pm and the whole area of the hotel (exterior and interior) was like a ghost town, there was maybe just 2-3 persons in the lawn area of the hotel (and not hotel guests). The front desk was initially empty of any associates, but after entering the property someone did come out from the office. As I entered the hotel, there was a sign requesting to wear a face mask - however as I was entering with bags and was about to settle them down in order to get my face mask, the associate shouted to me that I needed to wear a face mask - which I thought was an over-reaction since there was no one in the dimly lit lobby area and they had their plastic separation and I was not even close to the front desk yet. Assuming that they would speak Dutch, I just started off in Dutch to check-in, but did not get any reaction, so switched to French, again no reaction, and in the end only she responded English only. Don't understand why she did not just already establish this in the beginning instead of making me wasting my time. What happened next really amazed me, I had booked a rate with breakfast included and since I already knew that I would leave early the next day before breakfast would start, I asked if there was a possibility to have a packed breakfast box to take away. Initially (again) I was given a totally unrelated response that I could grab some items from the Market shop - which she also added, but that it'll only be water and nothing substancial. I was like why did you even propose this. I again repeated my request and this time I was informed that I would have to pay 10 Euros per person (so in my case 20 euros for 2), I thought initially she did not notice my rate was including breakfast, so I reminded her that my rate was including breakfast, which she still responded irrespective of the rate, the breakfast box would cost 10 Euros per box. I was left speechless and even verified again and it was affirmative. I declined it and just left. For my elite arrival gift, I just went for the points. Room I had booked a basic twin room and was upgraded to a deluxe twin (was hoping to get the twin room with 2 double beds). I guess the only difference of the deluxe room was a bottle of water and a Nespresso machine. Other than that, the room was of a good size. There was also a small sitting area in the room. Other than that, it was the standard room. Since it was a hot day, I was glad that the room temperature kept cool and the climate control was not too noisy. Internet speed was stable and sufficieint. Did not switch on the TV but I suspect it would be usual mix of local and international channels. Also one good aspect was that they did not remove the tea/coffee making items, which is a plus point. The bathroom size was also good with a bathtub. Water pressure and temperature was good. In general, I had a good (short) sleep with no noise disturbance from internal nor external sources. Overall All in all, the location and the room was ok - provided what I needed. However the service and behaviour of the check-in staff was such a let down and even shocking (this is why the Poor rating - as I find that it is the staff that makes or breaks a stay no matter how beautiful/functional the property is). During check-out (I believe it was the night shift crew), when asked about my stay, I did indicate the issue I had about the breakfast box and they too seemed surprised about it and did try to do a service recovery (quite insisted that I get something from the Market place), but I declined since there really nothing useful for me to grab from there and was on my way to the airport with some delay. I had asked for the GM's email but they did not have the name card, only provided a generic email and promised to forward it to the GM. I did initially also leave this feedback when I received the feedback form, and initially received a textbook answer on it, but I did find the email of the GM and emailed him on this (but seems he is currently on holidays). Anyway, in the end, I settled the issue with the hotel. In my books, if it is true that this is the policy of the hotel on the breakfast boxes I find this totally penny pinching - especially for a box of carbs and sugary drinks provided. Even if I had selected the 10 Euro elite gift, to use it for such a box would be ridiculous when at that airport I would be getting better quality food for such a price. This experience does also leave me questioning the management level issue solving training. On the other hand, after this experience, it does affirm my choice of staying at Courtyard properties (except maybe in Asia where service levels are so much better and much better elite recognitions and benefits.
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Date of stay: August 2020
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Miss_Fnord wrote a review Aug 2020
Stockholm192 contributions55 helpful votes
Stayed at the Courtyard by Marriott in Evere, Brussels, a few times for work and it is an excellent business hotel. Please note that my stays have been prior to 2020, thus, I have no knowledge on the hotel's COVID-19 regulations. Decent size to the rooms, always clean. Only negative could be the busy street just outside the hotel and if you have a room facing the street (I think all romms actually do face the street) it can be a bit noisy. The breakfast is good, with plenty of options. And we had lunch at the restaurant at one occasion and I had a really tasty chicken burger. All in all, if you are going to Brussels for business, and in that area, I really recommend this hotel.
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Date of stay: November 2019
Location
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Trip type: Traveled on business
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Sebastian wrote a review Jul 2020
Chicago, Illinois447 contributions51 helpful votes
Overall, this was a very good stay due the helpfulness of the staff. The staff was very helpful and the hotel made COVID-19 adjustments while still providing reasonable service. Booking: Booking was quick and simple. I used the Marriott Bonvoy application. Check-in: There were no issues with check-in. My platinum status was recognized. I was upgraded to a suite. The hotel is a bit far from the city center so you need public transportation. Room: The room and bathroom were nice and relatively decent. The bathroom was not the most modern, neither was the room but there were nice televisions. Lounge: There was no lounge or unique amenities for platinum members as it is a Courtyard. I was given one complimentary bottle of water. Gym: The gym was closed due to COVID-19. Breakfast: Breakfast was not complimentary for platinum members. Some items were a little pricey but coffee and croissants were decent. Check out: There were no issues during check out. I used express mobile check out. Overall, it was a very good stay as they were able to adapt to COVID-19 requirements.
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Date of stay: July 2020Trip type: Traveled solo
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PRICE RANGE
$81 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott brussels hotel evere, courtyard brussels, brussels courtyard
LOCATION
BelgiumBrusselsEvere
NUMBER OF ROOMS
191
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Frequently Asked Questions about Courtyard by Marriott Brussels
Which popular attractions are close to Courtyard by Marriott Brussels?
Nearby attractions include Musee bruxellois du Moulin et de l'Alimentation (0.5 miles), Cimetière de Bruxelles (0.7 miles), and LXRYTours Brussels (Belgium) (0.7 miles).
What are some of the property amenities at Courtyard by Marriott Brussels?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at Courtyard by Marriott Brussels?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Brussels?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Courtyard by Marriott Brussels?
Conveniently located restaurants include Un gout de chez nous, I golosi, and Restaurant Italien Pasta Comedia.
Are there opportunities to exercise at Courtyard by Marriott Brussels?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Courtyard by Marriott Brussels have an airport shuttle?
Yes, Courtyard by Marriott Brussels offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Courtyard by Marriott Brussels located near the city center?
Yes, it is 0.2 miles away from the center of Evere.
Are any cleaning services offered at Courtyard by Marriott Brussels?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Brussels offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Courtyard by Marriott Brussels?
The staff speaks multiple languages, including English, French, and Dutch.