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Mercure Brussels Airport

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Mercure Brussels Airport
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272 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Snaith, United Kingdom
Level Contributor
175 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I went as part of a package with Ledger travel. The Hotel is modern and clean and tidy. The staff were friendly and helpful. The room although just a standard double had what we needed. It even had a writing table. What was supposed to be the wardrobe and cupboard space for clothes was small. The bathroom... More 

Helpful?
Thank johnbarrett07
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear Sir, Thank you for your overall positive comments regarding our establishment. We were very pleased to read that you were satisfied with the hotel accommodation, breakfast and our friendly and helpful staff. Of course, I wish to inform you that your message concerning your experience in our bar in the evening has already been transmitted to our F&B manager.... More 

Belgium
1 review
3 of 5 stars Reviewed 3 weeks ago

Writing this review from one of the rooms in the hotel now. + Good clean place for family or business trips. + Decent Breakfast, nothing great, but since it was included in my price, thought it was ok. + Not bad for a hotel near Airport with pre-set timings on airport drops / pickups. - The rooms had a pre-set... More 

Helpful?
Thank sunnsuraj
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear Sir, Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services. We are very confused that you didn't have receive everyday new toiletries. Our reception team is available 24/24 and can help you for any issue encountered. Regarding the air-conditioning, we are very concerned about your remark, as... More 

Zurich, Switzerland
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 3 times at this hotel - mainly for business purposes when having meetings at the close by companies and institutions. The hotel is very clean, efficiently organised and breakfast is according hotel standard.

Helpful?
Thank Philipp-Travel
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear Sir, Many thanks for your kind words... Thank you for your stay in our hotel and it will be always a pleasure to welcome you, Kind regards, A.D. More 

Keighley, United Kingdom
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 30, 2016

We were on a trip with Ledger and this was the hotel they use. I would no go there again for more than one night The restaurant was closed at the Weekend so we had to eat out and there is not much choice anywhere near. The breakfast staff did not fill up the food and there was little left... More 

Helpful?
Thank Sheila K
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Many thanks for having taken the time to share your opinion. It's important for us to receive feedback from our guest to continue to improve our services. We do hope to welcome you again in one of our hotels to prove to you that a high standard remains our objective. Best regards, A.D. More 

Versailles, France
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

We held a weekend meeting in this hotel. We were a group of 8, one in a wheelchair. Everything was just as it should be, and the staff as very helpful and friendly. The one really negative, and in my opinion, stupid, point, is there is only one coffee machine available for the breakfast. While we were there, they also... More 

Helpful?
Thank annwithany
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Thank you for your comments concerning your stay in the Mercure Brussels Airport. We were very pleased to read that you were satisfied with the hotel accommodation, location and our efficient staff. However we are very concerned about your experience during your breakfast. Indeed, the hotel was very crowded during this week-end and you were certainly arriving at the... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 21, 2016

Stayed at this hotel as part of an organised trip. Restaurant was closed apart from breakfast, in spite of a group of over 80 of us staying there. Room was clean and comfortable. Bed was also very comfortable. The shower was very poor, with a trickle from both overhead shower-head and hose, but neither working well separately. There did not... More 

Helpful?
Thank JulesGr8
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Thank you for your stay in our hotel and for having taken the time to share your opinion. We are indeed located between the Airport and the city center, a zone which is rather a very busy place for business. But also when you visit Brussels, our hotel is a good place to stay with a train-, tram &... More 

Derby, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

Stayed at the hotel overnight and found that it was a very good hotel. It was very nice and clean and provided a good evening meal. The rooms were very well equipped and comfortable. The beds were good too. An excellent breakfast was provided. A good overnight stay. The staff were well turned out and helpful English was spoken so... More 

Helpful?
Thank donald L
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, It is appreciable to read your very positive comments and will share it with all the team. Thank you for your stay in our hotel and it will be always a pleasure to welcome you, Kind regards, A.D. More 

London, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 9, 2016 via mobile

Location wise this is a hotel you would stay in to be either close to the airport or for a conference inside the hotel. It is not near the centre at all and costs 30 euros by taxi to get closer to the main city. The room was clean a bit old fashioned. I was mostly disappointed with the gym... More 

Helpful?
Thank Danielle G
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services. We are indeed located between the Airport and the city center, but we do have bus stops, a tram and train station located 50m from the hotel. These give you the opportunity to go to the center of... More 

Brussels, Belgium
1 review
4 of 5 stars Reviewed April 14, 2016

Quite a good hotel for short stay in Brussels near NATO headquarter. Pros. + kind and polite personal. + good breakfast, including fresh juice and very good coffee. + spacious rooms + hotel offers free shuttle bus service to the airport in the mornings and evenings Cons. - maybe little bit overpriced; - shower (big one at the ceiling) did... More 

Helpful?
Thank Mairis L
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear, Thank you for your comments concerning your stay in the Mercure Brussels Airport. We were very pleased to read that you were satisfied with the hotel accommodation, location, services and our kind staff. Regarding the shower, we have verified, but it works. By cons, it is true that it is a particular system. So do not hesitate to let... More 

Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed March 20, 2016

Had work nearby so the location was very convenient. The front desk check in was smooth (I booked through Booking.com, but my travel mate got a cheaper rate directly from the hotel). The front desk clerk was super helpful with maps and bus schedules and directions to get downtown etc. The room, however, reeked of cigarette smoke (so an open... More 

Helpful?
Thank GrinNB
MBA0958, Director of Sales at Mercure Brussels Airport, responded to this review

Dear Mr, Thank you very much for your comments, it's important for us to receive feed-backs from our guests to improve our services. It is appreciable to read that you were satisfied with location, the great selection of our breakfast and our efficient staff. Indeed we propose 1 of our 8 floors with smoking rooms (appreciated by some of our... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Barely 500 m from the NATO precinct, this hotel is renowned for its hospitality and fine cuisine. Located between the centre of Brussels and the airport, the hotel offers 113 comfortable rooms, 7 suites equipped with a kitchenette, 6 non smoking floors and 2 rooms adapted for guests with limited mobility. Business Flat for long stays. Free shuttle service for hotel guests. Bus stop close to the hotel. ... more   less 

Additional Information about Mercure Brussels Airport

Address: Avenue Jules Bordet 74, Evere, Brussels 1140, Belgium
Location: Belgium > Brussels > Evere
Price Range: $69 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Brussels Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Brussels Airport Hotel Evere
Accor Brussels Airport
Mercure Brussels Airport Belgium
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