I have been there many times and the last time I was surprised how their room service has increased. The food was just amazing and their menu has changed, they added a new different plates and a new menu. The room was also clean and very confortable. I really recommend this Hotel. The location is near everything. Thanks for making my stay wonderful!
The rooms are well organized. The decoration is intimate and the equipement is of high quality. The service is warm. Should Be putting clear anti-corona sanitary measures for the guests like a screen and sanitizer.
From when we arrived to the moment we checked out, nothing was a problem at this great hotel! We chose here as it was close to the station but conveniently located close to the Forest National Stadium (we came to see Liam Gallagher!). The team in reception were particularly fabulous from recommending places to visit to booking taxis for us! The surrounding area is ok during the day but we wouldn’t have ventured out in the dark!! Great breakfast too! Would definitely recommend! Thanks guys!! X
I stayed here in December with my family for 3 nights. The hotel is modern and located walking distance from the train station. Breakfast was of a good standard and with plenty of variety. My husband unfortunately became very ill as he had food poisoning (not from the hotel). The staff were really helpful and accommodating given the situation, they had to find us alternate rooms and everything was done swiftly and without any issues. As a result, our stay was better than expected! Thanks very much to all the hotel staff that were so accommodating.
We had the pleasure of staying at this nice and very comfortable hotel. The hotel is situated near the old city center, only a fifteen minute walk away from shops, lovely restaurants and interesting sites. The modern and trendy rooms are large, neat and very clean. Hotel staff is very friendly and cooperative. I can only recommend this great hotel to everyone who wants to visit Brussels.
Stayed here for 1 night on a business trip. Was greeted by a friendly member of staff at check in but that’s where the positive experience ended. First impressions was that the place hadn’t been cleaned that day. The elevator carpet is was dirty and the corridors dark and dusted. Orange and black with dim lighting seemed to be the somewhat dated theme of the corridors. I’d been upgraded and was grateful for that but the room, like the corridors, looked like it hadn’t been vacuumed that day. As it was for only 1 night, I decided to live with that but the worst thing about the room was that the bed was extremely uncomfortable and I hardly slept at all despite being super tired after my journey to Brussels. Overall a very poor stay and I will avoid this hotel again in the future as what may have been cool in the nineties isn’t cool anymore. …
This hotel is def. Not a 5 star hotel. Not on my standards it's not. First and foremost, this hotel is NOT to be visited with friends, family members or with business partners. You must know that ALL rooms have a clear glass for a door at the bathroom. What is this? No door, no nothing. All clear and all for your room partner/s to see. No privacy at all. Even if you visit with your life partner, I guess privacy is not much to ask for. Other than this, breakfast is very poor in my opinion. Not to have fresh vegetables at a 5 star hotel? No. Soy milk? Forget it. Really really disappointing. The hotel is well cleaned, rooms are BIG in all standards and the staff is friendly, but this does not qualify a hotel a 5 star rating. Also this hotel is located in a very unfriendly neighburhood. Very dirty outside, and basically nothing to do around. Would not recommend to anyone. Stay somewhere else.…
Good Hotel, and confortable rooms, apart from dangerous Bed frames...there's the risk to hit hard corners at night with very much pain (it's all Black). I've found the ''Lady'' at Desk very annoied at any request made, even if after pushing a lot she did what asked...i think she was annoied to do her job ! People ''seems'' friendly...but i think is a Mask (not spontaneous).
Rooms are good, breakfast isn’t that good. No bread for 2 days. The coffee machine wasn’t clean so we couldn’t drink the coffee there. We expected more from the service. Next time we should have breakfast outside
The hotel is located in a @square” as are many. In this city. Near Transpotation restaurants and stores . The hotel quant and nice staff great . The have a very nice continental style bkfst. And the service is good. The WiFi. Excellent. Just redid it. Shower good towels. Etc.