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Alpenpalace Luxury Hideaway & Spa Retreat

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Localita Gisse 32 St. Johann im Ahrntal, 39030 San Giovanni, Valle Aurina Italy
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Traveler (482)
Dining (105)
Room & Suite (96)
What is Travelers’ Choice?
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About

#1 of 8 hotels in San Giovanni
Location
4.3
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Bicycle rental
Skiing
Babysitting
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Bicycle tours
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Fireplace
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, German, Italian
448Reviews6Q+A7Room tips
Traveler rating
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Most Recent
Koen67 wrote a review Aug 2021
Bruges, Belgium665 contributions308 helpful votes
Hotel that deserves each of its 5 stars. Great service, fantastic food, great room (we got an upgrade to a suite) and a very nice wellness and pool area. This is one of these hotels that one keeps remembering, and although we do not have the habit of returning to places where we have stayed, we may make an excepting for this one. If there is one remark I could make, it is that offering three coffee pads for your entire stay is a bit of a poor policy (you can receive more at 1,5 Euro per piece). But that is the only remark I can make ; the rest was really flawless. A nice plus was the tea + cake in the afternoon as part of the half board formula.
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Date of stay: August 2021
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sgec1105 wrote a review Sep 2020
Winterthur, Switzerland834 contributions213 helpful votes
We spent a week here, to celebrate a life milestone. This was our second visit to this hotel. We will definitely return. This hotel is a hidden gem. The rooms are beautifully and comfortably appointed. The staff (especially our waitstaff Maggi and Kareem) are very friendly and accommodating. The Food is superb, and the kitchen easily accommodated a gluten free dietary need. Definitely choose the half-Board option. The welcome reception on Sunday evening was lovely. The infrastructure offered is downright amazing for such a small hotel (less than 50 rooms), yoga each morning, a small fitness room, e-mountain bikes to borrow, hiking options that can’t be beat (both guided and self-guided), super spa facilities, lovely indoor and outdoor pools, several sauna options. Just WOW!
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fenneke E wrote a review Jul 2019
Maastricht, The Netherlands69 contributions53 helpful votes
+1
From the moment we arrived until the moment we left we experienced a warm bath of friendliness. We really enjoyed our stay very much. From the moment we arrived for breakfast until the final drinks in the evening we were spoiled. Excellent dinner and breakfast service by Nathalie, the bartender from Sicily that made us signature cocktails on the second day and the beautiful environment in the Dolomites. We’ll define come back!
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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couple 55 wrote a review May 2019
Ljubljana, Slovenia218 contributions210 helpful votes
- we like smaller family run hotels, this have 50 rooms - welcome champagne bottle in room, wellnes vaucher - clean, nice wellnes inside/outside area - proffesional staff - very good price/performance wine list - interesting food / young but innovative kitchen Chef - very small gym room - close car drive to Brunico /Kronplatz
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ingconti wrote a review Apr 2019
Province of Monza and Brianza, Italy1120 contributions112 helpful votes
+1
we went here for Easter. we returned after some time last time all was fine and very accurate, but the only regret was restaurant. Hotel was a bit crippled, 5 stars for hotel and SPA and trivial restaurant.\ When we heard chef was new, we gave it a new chance. We did reconfirm high level for hotel spa and services, but we got some misunderstanding about meals and presentation. New chef, a young guy from Sicily reserves attention for nice meals and good ideas, presented very well .... BUT mortified by a awful presentation on menu: a sad gray listing where the dishes You can see in photos are simply described as "anatra" (goose). the need a creative effort in presentation. to sum up: hotel / spa -> TOP meal: high quality (not starred but chef can grow up..)
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Date of stay: April 2019
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Isadora wrote a review Feb 2019
6 contributions1 helpful vote
There are so many places to visit in this world that for many years, I would always seek out new destinations. Alpen Palace changed that. I first visited it when it just opened. Jonas, the owner was very welcoming, professional and kind. I was so impressed with the hotel and so enchanted with its natural surroundings, I spent a lot of time indoors (which is very unlike me). Inspired by its beauty, the most delicious food, the amazing staff who tended to my every need, the relaxing spa, the majestic mountains, even the gorgeous room I booked inspired me to write several chapters for my book. I thought Alpen Palace is a utopia you come to enjoy and I can't help myself but to return almost every year. It's my favourite place in the world and I have traveled most continents. What makes it truly incredible is Jonas and his staff. A truly remarkable experience. And a fairy tale experienced anew each time I return.
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Date of stay: December 2018
Location
Cleanliness
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Josh T wrote a review Aug 2018
2 contributions
We decided to go to Alpenpalace for our honeymoon this summer and it was a great decision. They put a lot of thought and effort in to the details provided for us and we felt really valued. The facilities are great and all the staff are very friendly. We would especially recommend the romance package for any couples that are considering staying at Alpenpalace as the services provided made our trip extra special.
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Date of stay: August 2018
Location
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sgec1105 wrote a review May 2018
Winterthur, Switzerland834 contributions213 helpful votes
We spent three nights at the Alpenpalace hotel. What a lovely gem of a hotel this was. It is a smaller hotel with about 60 rooms. The staff were very friendly from start to finish. This hotel has a beautiful pool, sauna and spa area. Everything was immaculate and luxurious. Dinner was a delight and especially nice was their willingness to accommodate gluten free dietary needs. We went on the mountain hike with the hotel guide and borrowed E-mountain bikes too! All in all the absolutely perfect get away. We will definitely be back!!!
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Date of stay: May 2018
Value
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nuhch wrote a review May 2018
Switzerland155 contributions48 helpful votes
We spend two nights in this wonderful spa hotel with friends; for the warm welcome at the reception, the friendly congierge and the excellent dinner service everything was top. There are several saunas, whirlpool in the garden, heated swimmingpool so many other things you can do and relax in wonderful garden. The food was very good, breakfast so much choices and good quality. The only improvement for this wonderful hotel is the chambermaid, we had no water in our room on the first night, no tissues has been filled, used beauty product was not replaced, lack of sanitary plastic bags, for a 5 stars we expected more. But that is easily to improve, otherwise we were very satisfied.
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Date of stay: May 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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poll wrote a review Jan 2018
Mantua, Italy58 contributions61 helpful votes
I spent a wonderful week here with my family. Not only the staff is super friendly, professional and helpful but also the location is beautiful and the spa is ideal after a cold day outside. The main problem is that the food is too good, which can be problematic for food addicted:) For those who love skying, the hotel offer a shuttle service to the ski slopes.
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Date of stay: January 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$403 - $518 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alpenpalace deluxe hotel
FORMERLY KNOWN AS
Alpenpalace Deluxe Hotel & Spa Resort
LOCATION
ItalyTrentino-Alto AdigeProvince of South TyrolValle AurinaSan Giovanni
NUMBER OF ROOMS
50
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ALPENPALACE LUXURY HIDEAWAY & SPA RETREAT - Prices & Hotel Reviews (Italy/San Giovanni)

Frequently Asked Questions about Alpenpalace Luxury Hideaway & Spa Retreat
Which popular attractions are close to Alpenpalace Luxury Hideaway & Spa Retreat?
Nearby attractions include Valli di Tures e Aurina (0.3 miles), Cascate di Riva (3.8 miles), and Sentiero di San Francesco (2.3 miles).
What are some of the property amenities at Alpenpalace Luxury Hideaway & Spa Retreat?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Alpenpalace Luxury Hideaway & Spa Retreat?
Top room amenities include a minibar, a flat screen TV, and a fireplace.
What food & drink options are available at Alpenpalace Luxury Hideaway & Spa Retreat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alpenpalace Luxury Hideaway & Spa Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Alpenpalace Luxury Hideaway & Spa Retreat?
Conveniently located restaurants include Schnaidaleachn, Schuesslerhof, and Restaurant Daimer.
Are there opportunities to exercise at Alpenpalace Luxury Hideaway & Spa Retreat?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Alpenpalace Luxury Hideaway & Spa Retreat have an airport shuttle?
Yes, Alpenpalace Luxury Hideaway & Spa Retreat offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alpenpalace Luxury Hideaway & Spa Retreat have airport transportation?
Yes, Alpenpalace Luxury Hideaway & Spa Retreat offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alpenpalace Luxury Hideaway & Spa Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alpenpalace Luxury Hideaway & Spa Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.