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Esperia Palace Hotel

#5 of 25 Hotels in Ugento
Certificate of Excellence
Via delle Rose - Loc. Lido Marini, 73059, Ugento, Italy
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612 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Novara, Italy
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6 reviews
2 of 5 stars Reviewed August 2, 2015 via mobile

Just arrived I, my wife and 2 daughters 8and 1, had a very warm welcome. For lunch we tried several dishes at the buffet and the quality was under our expectations. We arrivide about 1 pm and the6 told us the room was not ready. After 2 hours waiting in a boiling hot afternoon, I approached the reception just to ask about our room. The receptionist didn't let me finish asking that gave me a key. We were so happy that wanted just to go in and change our clothes. Unfortunately few minutes later a couple and a hotel manager , I presume, knoked at the door asking me about how I've got that room key with me. That was unpleasant. At the end we had to leave the room and wait for our to be ready. By the way the ask to check out by 10 am and up to now , 3.30 pm, our room is still not ready yet. Nice pool. For now have nothing to add. More 

Helpful?
Thank RNucera
SalentoResorts, Responsabile relazioni con la clientela at Esperia Palace Hotel, responded to this review

Thank you for your review. I am sorry for what happened with the room on your arrival. Actually we specify in the reservation documents that the room are usually ready from 4 pm on the arrival day. We always try to anticipate but it's not always possible. However, I hope you appreciate our sea and enjoyed your holiday despite all. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2012 via mobile

I had the best holidays ever, nice people fantastic and fresh food, the director very professional and polite, I will come back next year

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1 Thank Saporiwoburn
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Esperia Palace Hotel**** is located between Gallipoli and Santa Maria di Leuca. It's only 500 mt from a beautiful sandy beach and it offers All Inclusive formula (alcoholic drinks exluded) with buffet service. A rich program of entertainment for children is available from June to September. buffet service. A rich program of entertainment for children is available from June to September. ... more   less 

Additional Information about Esperia Palace Hotel

Address: Via delle Rose - Loc. Lido Marini, 73059, Ugento, Italy
Location: Italy > Puglia > Province of Lecce > Ugento
Price Range: $182 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Esperia Palace Hotel 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Esperia Palace Hotel Italy/Ugento, Puglia
Hotel Style:
#2 Luxury Hotel in Ugento
#3 Spa Hotel in Ugento
#4 On the Beach Hotel in Ugento
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