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Santara Resort & Spa

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Santara Resort & Spa
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22 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was a lovely place. In the position of being re-established with new owners.originally was to be a retirement village for 55+, but the recession in Spain stopped that. It's accommodation is Spanish style bungalows which are very roomy & cool when the weather is very hot, good air conditioning. Nice sitting out on back terrace at night , very... More 

Helpful?
1 Thank 986mel
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was a really relaxing stay which is just what we needed. Lovely and quiet. Accessible to lots of areas with stunning views and walks. Nearby beaches are great. Public transport good. Staff really friendly. On site shop really well equipped. You don't have to go out every night. I expected the resort to be busier but maybe an indication... More 

Helpful?
Thank Daryl O
Santara_Resort, Director de Relaciones Públicas at Santara Resort & Spa, responded to this review

Dear Daryl, We want to thank you for sharing your opinion with us. We are glad to hear that you enjoyed your stay with us and we will consider your suggestions for the future. We hope to see you again. Kind regards, The Santara Team More 

Stroud, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016

Nice pool, apartments were good but the cleaners weren't. Breakfast was basic and the same every day. Well placed for airport, city and beaches. Child and wife friendly, I would deffo stay again......

Helpful?
1 Thank mike l
Santara_Resort, Director de Relaciones Públicas at Santara Resort & Spa, responded to this review

Dear Mike, We are sorry to only respond now. We are glad that you enjoyed the facilities and the appartments. We are working on out food service at the moment. We are trying to improve everyday! We look forward seeing you again. Kind Regards, The Santara Team More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2016 via mobile

Absolutely loved our stay at Santara resort and spa in Santa Pola. Didn't know what to expect as it seemed to be designed for older/retired people but I must say I am so glad we tried it. Beautiful pool area, accommodation set out in a little village style with garden areas, benches and lovely little patios. The bungalows themselves were... More 

Helpful?
Thank Mairead M
Santara_Resort, Director de Relaciones Públicas at Santara Resort & Spa, responded to this review

Dear Mairead, We are very glad to read your opinion, as we like to see our guests satisfied. We are happy that you enjoyed your stay with us and and appreciate that you shared your opinion. We are willing to see you again! Kind Regards, The Santara Team More 

Sydney, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 5, 2016 via mobile

I stayed here for two nights to be near some family members before meeting my friend in Alicante for the San Juan festival. I wasn't expecting much when I came but the room prices were quite good in respect to all the facilities provided. Due to a delay I arrived late. I called the hotel to advise them and they... More 

Helpful?
Thank kingswift87
Santara_Resort, Director de Relaciones con Clientes at Santara Resort & Spa, responded to this review

Dear Kingswift, Thank you for letting us know how you felt about your experience. We are glad that you had a great time. We are willing to see you again. Kind regards, The Santara Team More 

Greater Manchester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2016

This resort was absolutely beautiful. Me and my husband spent there about 6 days and it was such a relaxing experience. This place was pretty complete and the service was excellent. Girls in reception were nice, and the same for the restaurant. There is this funny man called Aquilino, avreally friendly and helpful man. You can feel the mediterranean vibes... More 

Helpful?
Thank dawman0156
Santara_Resort, Director de Relaciones Públicas at Santara Resort & Spa, responded to this review

Dear Dawn, Thank you a lot for letting us know your opinion. We love to hear that you had such a good time. We are looking forward seeing you again. Kind regards, The Santara Team More 

Aarhus, Denmark
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 5, 2016 via mobile

Following on from reading other reviews on trip advisor and Google I am reminded how important it is to do this before booking anything (reading the reviews that is). Our experience has been much like most others. In check in we were given the gate card and pool card and map to our bungalow. First up the bungalow the receptionist... More 

Helpful?
Thank Kelly P
Santara_Resort, Director de Relaciones con Clientes at Santara Resort & Spa, responded to this review

Dear Kelly P, First of all, we apologize for taking this long to answer your review and we appreciate you shared it with us. We are working to improve our communication. Sorry to misguide you when we orientated you to find your bungalow, it is something that does not usually happen; we apologize for you having to go back to... More 

Craigavon, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Rooms spacious and clean,kitchenette,fridge freezer,hob,oven, Microwave,utensils for four persons,everything one would need You would think,but no,not a kettle in sight asked at reception Told most people either bring their own or buy one,why it has a kitchenette? You would expect a kettle. Reception staff need retraining,when we a arrived we where showed on a map our accommodation and how to... More 

Helpful?
1 Thank WilliamT1373
Santara_Resort, Director de Relaciones con Clientes at Santara Resort & Spa, responded to this review

Dear WilliamT, We are very sorry for our delayed answer. We are sorry about you couldn’t get a kettle. Now they can be rented at reception (like some other new electrical appliance) by leaving a deposit that will be returned after giving it back. Let us apologize, please, for the lack of information you may found, we are working hard... More 

Blackpool, United Kingdom
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 18, 2016

After reading a previous review on the Santara advising the outdoor pool was not open, I emailed them direct and received no reply, I then checked with my agent who contacted the Hotel on a conference call and was advised by reception that the pool was FULLY open. There are issues surrounding that firstly when you arrive you are advised... More 

Helpful?
2 Thank airedale1414
Santara_Resort, Director de Relaciones con Clientes at Santara Resort & Spa, responded to this review

Dear Airedale, Excuse us, please, for taking this long to answer your review. We are sorry to hear that your staying as good as we wish for you. We are always doing our best to improve our services. The pool schedule has been already extended in order to get our guests to enjoy it as much as possible getting it... More 

Malmo, Sweden
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
2 of 5 stars Reviewed April 25, 2016

We had booked the Santara to have a relaxing vaccation (knowing that they didn't cater to kids although they were allowed in the resort). We expected a four star establishment. What we got was a nice check-in by a man called Aquilas, but we had no baby cot (which we asked for in advance) and the extra bed (sofa bed)... More 

Helpful?
2 Thank Annikajeanette
Comunication_Santara, Social Media Manager at Santara Resort & Spa, responded to this review

Dear Annika, In response to your comment, we do regret you have felt uncomfortable at our Resort. As per the information displayed at our Website, as well as the agencies websites, we are a resort for over 55‘s, however any guest may bring his family, even if they are not over 55. Further, the above mentioned sites, also do inform... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Hot Tub
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in a quiet, residential area 4 km from Santa Pola and 15 km from Alicante, Santara Resort is a well-being complex with a spa and health centre. Santara Resort offers a range of modern and stylish bungalows and apartaments. All have kitchens with microwave and fridge. They also have satellite TV, air conditioning and heating ... more   less 

Additional Information about Santara Resort & Spa

Address: Calle Monte de Santa Pola 13, 03130 Santa Pola, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Santa Pola
Price Range: $57 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Santara Resort & Spa 1.5*
Number of rooms: 235
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Also Known As:
Santara Resort & Spa Santa Pola, Province Of Alicante, Spain
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