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Landhotel Ulmenhof

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Landhotel Ulmenhof
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10 Reviews from our TripAdvisor Community

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Showing 1: English review
Palo Alto, California
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115 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
1 of 5 stars Reviewed June 3, 2013

Despite the earlier negative review here, we have booked two nights in Ulmenhof via booking.com. What followed was probably the worst service experience I had during the past 10 years and I have traveled in over 80 countries and stayed in all kinds of places.

First of all because my friend had to work late, we missed the check-in (8 PM) and thus we were forced to pay 80% cancellation fees despite not staying there. We asked them if we could at least have a breakfast tomorrow since we are paying 40 EUR for nothing (and they got money for free) and they said no problem. Despite the hotel being fairly big, they don't have any night check-in facilities and wouldn't leave the key at a neighbor or so, they just did not care.

We arrive in the morning - the receptionist and the other person helping us were amazingly unfriendly despite the hotel being almost empty. We almost had to laugh - we just paid 40EUR for nothing and had to put up with them telling us that our...
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3 Thank Zael

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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service

Additional Information about Landhotel Ulmenhof

Address: Chausseestrasse 5, 18581 Putbus, Rugen Island, Mecklenburg-West Pomerania, Germany
Location: Germany > Mecklenburg-West Pomerania > Rugen Island > Putbus
Price Range: $73 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Landhotel Ulmenhof 4*
Number of rooms: 32
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