The hotel is great right on the beach. Plenty of sunbeds available to laze on the beach with all day service from the all inclusive bar. Food is really good quality and tasty. Staff really friendly and helpful. Room was good with balcony overlooking the pool and sea.
We booked this hotel / location as our first trip away minus kids upon recommendation of the Virgin Holidays advisor she was spot on. Excellent hotel, granted not the most glamourous but this hotel is rich in so many other ways. The staff make this property from the Manager down to the guys / girls who run drinks orders to and from the beach. We had an issue with our room due to the Bar up the road and without any fuss the hotel moved us straight away. The Karaoke bar is frustrating and the hotel really do need to deal with it as some people maybe put off with it as it can be loud. We liked the size of this hotel a lot smaller than we have been used to in the past. All in all outstanding so much so we've booked to go back in Feb 24' this time with the kids. Looking forward to it…
Perfect location friendly and helpful staff . I have been travelling to BGI since late 70's and stayed at most of the hotels in St James. This hotel is small and friendly and very good value for money. The staff are very helpful, the room clean and spacious, could do with a little updating but how much time do you spend in your room. Annoyingly some guests ignore the hotels request not to reserve beds but there are usually plenty available on the beach. It is great for relaxing and has certain standards which suit us. Thank you to all who made our stay, once again memorable.
Just enjoying our last day at this blissful hotel and town. The hotel is small and friendly, which my wife and I prefer. The grounds are lovely and it’s positioned right on a beautiful beach in Holetown. Steps from the bars, shops and restaurants of Holetown too! It’s unfussy, clean, and the staff are second to none. Big shout out to Reyden and Damian for their fun and effective pool and beach service! To the wonderfully cheeky but lovely Jalissa and to Romon, these were the very best! Shondelle is special too. Nothing was too much trouble for any of them. Finally a special thank you to the best Martini maker on the island… Shirlene… a great lady and sad to say goodbye to them all. One negative is that housekeeping were not in the ball wi to towels and shower gels etc. we had to keep calling reception for these to be sorted. That’s a very small negative amongst many positives. Having visited the south coast I would recommend the west coast all day long too and this hotel will deliver a great holiday. Thanks all x ❤️ Gary and Debbie…
We have just returned from Mango Bay after spending two weeks there. This hotel is stunning, situated on a lovely beach, the location is perfect. It is a family run hotel, the staff and management cannot do enough for you, we were lucky enough to get married there, the wedding exceeded all of our expectations, they arranged everything and made it stress free. A big thank you to Naomi the wedding coordinator and also to Marcia who came in on her day off for our special day, they both worked so hard to make our day perfect. We arranged a few trips from the hotel, which were lovely especially the island tour but it was always nice to come back to the hotel, it felt like home, so peaceful and calm. The food was great and plenty of it and the same with the drinks, you were never hungry, they even put out sandwiches and cake in the afternoon. We booked a superior room but when we arrived they had upgraded us to a deluxe, which had a pool and sea view. The room was so big with a lovely bathroom, it had a bath and shower over, the shower was so powerful and there was always plenty of hot water. The bedroom and bathroom had ample storage space. There is a fridge with complimentary soft drinks and water, which is refilled daily, they also provide a selection of snacks. They had entertainment every night and some nights had cocktail parties early with bubbly and canapés, they do so much to make your holiday special. We went down every night early for pre-dinner drinks and to watch the sunset, which was just amazing. When we went to check out Naomi and Shareeda the manager made a point of being there to personally say good bye, which was so lovely. If you are thinking about booking this hotel, book it, you won’t be disappointed.…
Small quiet hotel which is just what we wanted. Situated on a beautiful picturesque bay on the west coast. Plenty to do if you want it, any sort of water sport available from the hotel complimentary or others nearby, ie glass bottom boats or fishing. You can walk for miles along the beach and boardwalk passing along some beautiful quiet little bays. Call at Snowys beach bar for fish cakes, they’re delicious! The hotel itself is kept clean and tidy, rooms pretty large, the biggest we’ve had compared to the hotel we have been to for previous years. During the two weeks we never had the same menu twice so is varied and always something you will like. Maybe more buffet at lunch instead of a full menu, it’s hot and people not always wanting a big lunch. Saying that there are bar snacks to have instead. The staff were all friendly and greeted you with a hello and smile. Just a couple on the bar which could have smiled a bit more and interacted with you. Damien one of the drinks waiters on the beach was funny with his antics and odd socks but not always remembering what you ordered. Rayden was the quieter one and very good. It was good that some of the Management team came round almost every day to see how things were and if you needed anything, never had that before. The Managers Cocktail evening was a good way to meet people and get them involved and see the lovely sunsets which are much better than on the south coast. The Saturday Sundowner evening was also good to get involved in and have a get together. We had read reviews about noise from the local bars outside but we never heard them. The entertainment at the hotel which was every night was very good, a different singer each night. Mr Impact in particular was excellent. Just at the end of the road is Limegrove shopping mall, and turn right and you come to the supermarket if needed and the Chattel Village, nice little bar and souvenir shops. It was a special birthday for my husband whilst here and we got back to our room to find a birthday banner and balloons on the bedroom wall and an ice bucket with bottle of bubbly and wine glasses. Then for dinner we found the cloth festooned with little red jewels and a menu specially printed with balloons and a happy birthday greeting to him. It’s these little things that make a place special and am sure we will return to this hotel. Thank you Mango Bay!…
Small hotel - fabulous beach and just a short snorkel to see turtles, rays and a myriad of colourful fish. Food excellent - fresh and a good variety and choice. Pool smallish but nice, room had everything we needed (superior) and quiet. Staff ever cheerful and friendly. Good evening entertainment (singers ) and good service at the beach and around the pool. A little “tired” in some places but overall loved it and would return. People do reserve sun beds with towels but we always got a couple. Cocktails and wines good. Great location.
Mango Bay is in a great location right in Holetown with easy access to the beach, resaturants and shopping. Relaxed atmosphere with nice clientele and generally friendly staff. Ocean view room was comfortable, clean and well appointed. Fully inclusive deal was generous with drinks and meals. Food choice was fairly limited but fair value considering prices in Barbados generally. We had to leave earlier than booked due to a family medical emergency at home. We weren't entitled to any refund under the booking conditions, which were clear, but management were sympathetic and refunded the nights not stayed when we explained our situation. This was impressive and greatly appreciated.
We visited Mango Bay for the 2nd time in Dec 22 and this time we got married there. I cannot fault anything about this hotel, the beachfront location is stunning, drinks are brought to you throughout the day, they had a really good system where they place a flag on a stick by the sunbed and you popped it in the sand when you wanted service. The food in the restaurant is very good, it alternates daily between buffet service & silver service, there was always lots of choice. We opted for a pool view room and we had a partial sea view, rooms are clean and very spacious, lots of storage and hanging space. We went on the complimentary catamaran trip and enjoyed a lovely 2 hours sailing up the west coast, the staff pointed out all the local sites and we stopped for a swim. No turtles to see on this occasion but we saw lots on our 1st visit in 2019. Just outside the hotel is Limegroves which is an exclusive mall boasting many boutiques including Brietling, Cartier, Ralph Lauren to name a few, walk for a few minutes and you will find the Chattel village which has some lovely shops, there is also a supermarket and a duty free shop. If you are looking for calm seas, beautiful sunsets, exclusive shops and restaurants then the West coast is the place to be. For me Mango Bay has everything you need for an unforgettable holiday with everything you need within a short walk. Buses run regularly outside the hotel and go all over the island. The staff are helpful and friendly. Can't wait to go back. 🧡❤️🧡…
My wife and I spent a week at Mango Bay Hotel in February 2023. I do not want to concentrate on any positives here as they are noted in other reviews, eg rooms, food etc and I agree with many of the reviews BUT My review really concerns staffing, Staff attitudes are truly appalling as also noted by Felix in his detailed and excellent review. All, apart from the odd one we’re just so rude it was unbelievable for an expensive 5 ? Star hotel. In the restaurant the waitresses would would simply stand at the side of table to take orders without saying a word, just stood there with pen and pad, this would happen at breakfast and dinner. Not so much as a “good morning” or “can I take your order”! If you tried to engage with them you are lucky to get a grunt or a forced smile. Similarly, the staff behind the bar were just as rude. As you ask for a drink they would not even give us eye contact but just stood there in front of us so you don’t know if they are serving you or have heard you, again not so much as a”hi there, what would you like?”. When putting the drinks on the bar again no eye contact or words , just put them on bar and walk away. Now and again management staff could be seen walking around, they were always very polite and cheerful and would freely engage with guests, this attitude does not brush off on other staff . On one such occasion a lady who seemed to be a manager was cheerily walking around and engaging with guests in the restaurant and so asked the waitress who she was, the waitress replied, wait for it, “ why do you want to know,” It wasn’t just my wife and I who felt the pain, friends we met at night all complained about the same. As you can imagine, this awaful rudeness and attitude from nearly all staff really took the edge of our holiday and so we asked to see a member of the management team on our last day to report our concerns. We met a lovely member of the management team who listed to us and understood perfectly what our concerns where and fully agreed there was a problem with staff attitude. She was honest and explained that it was very difficult to appoint decent staff and that since Covid all hotels on the Island were having the same problems. She agreed that some staff clearly didn’t want to put the effort in nor either did they have the skills and knowledge needed in hotel hospitality. We felt very reassured by this manager and when I asked that these issues be raised in team training sessions I was assured they would be and she promised to e mail me when this had been done. On that basis and because she was so reassuring I said I did not want to leave and negative reviews, That was 6 weeks ago and I’ve heard nothing and so here I am sharing our experience with you. This weeks holiday cost us £4000, ouch! It won’t happen again😀…
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