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Infinity Bay Spa and Beach Resort

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1,794 Reviews from our TripAdvisor Community

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Showing 1,663: English reviews
Tyler
Reviewed July 2, 2014

Clean. Great Air conditioning! Quiet and beautiful. I would stay at this resort again. Nice beach bar and grill. Within walking distance of many fabulous places to eat. We loved Roatan and Infinity Bay reservations were exactly as they described. Beautiful beach. I want to go back!!!

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1Thank 129thecatsmeow
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear 129thecatsmeow, Thank you for your very kind review. So glad you enjoyed the AC.....its so important in the tropics to be able to control the temperature to your liking!! Many of our guests like it nice and cool after the beach or when sleeping. We want you to come back soon! Don't forget! Rick K

Galveston Island, Texas
Reviewed July 1, 2014

We visited IB last week- family of four (two teenagers). It is really an amazing place. As everyone says...the perfect location; close to everything. We got a taxi ($30 + tip) from the airport as suggested, and grabbed a lot of groceries on the way to the resort. The snorkeling is A+! The night snorkel right off of the beach...

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1Thank L0vetheCarribean
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear L0vetheCarribean, Thank you for choosing Infinity Bay and for taking the time to share your experiences. Our goal is always to deliver perfection whenever possible. Not always realistic with so many tangibles but we never stop striving for this!! We did experience technical difficulties when performing routine maintenance to our water purification system which limit the drinking water for...

Reviewed July 1, 2014 via mobile

The staff here have been excellent. Could not be more helpful and polite. If you pass them they smile and speak. I asked the groundskeeper if I could borrow his wheelbarrow to move groceries and he loaded, wheeled and carried them up to the third floor with me. Thanks Oscar. Beautiful pool but we are on the beach all day...

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Thank Nonnackw
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Nonnackw, We cannot thank you enough for your outstanding comments. We have a "spirt to serve" program at Infinity Bay that focuses on the guest experience and how important it is make a connection and make new friends. Thanks again and have a wonderful summer! Rick K

Lorne997.embarqmail.com
Reviewed June 30, 2014

We stayed 22mar for 1 week...Love the place...We were not able to eat at buffet because elavator was broken...Very disappointing....Also no umbrellas for shade......Hope Everthing is better when we return in Aug....People seem to come down early for shaded beach chairs...Then they aren't even in them for most the day...This should be monitored....Mrs Wood

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2Thank Sandee W
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Sandee W, Thank for your review and for your loyalty as a repeat customer. You are part of the Infinity family. See me when you arrive and we get you set up on the beach with an umbrella so you have no worries! Thanks again Lorne! Rick

Maroochydore, Australia
Reviewed June 30, 2014

I recently shared 12 days at Infinity Bay with my niece. This is an annual visit where I travel from Australia to Roatan. Why travel so far? I have visited resorts in Fiji, Bali, Thailand and Malaysia and have found nothing to compare with my experiences at Infinity Bay. The snorkelling is great, weather superb, staff and resort facilities exceptional...

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Thank lind_keane1
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear lind_keane1, Thank you very much to taking the time to write such a great review. Your 10th visit to Infinity is amazing and we are incredibly grateful for your support!! We are all so proud of Roatan and how unique and special it is. Your short yet amazing review sums it up! Mucho Gracias!! Rick K

Eugene, Oregon
Reviewed June 29, 2014 via mobile

10 of us traveled from Oregon to Roatan all for our very first visit, for our wedding. The island is just gorgeous! We were all in awe of the beauty. The hotel shuttle was easy to spot after going thru customs at the airport. The driver was holding a sign that was easy to read and rushed us to the...

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4Thank IamTristansmom
Fleming Island, Florida
Reviewed June 25, 2014

Infinity Bay Resort deserves all the great reviews that it gets. We actually rented 2 units for our family, a 2 br beachfront and a 3 br ocean view, pool side. Both were very well appointed and clean. Room service was great with fresh towels everyday along with made up beds, cleaned floors, and emptied trash. The resort staff were...

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Thank Dennis D
Auburn, California
Reviewed June 18, 2014

This was our second stop on our 11 day trip to Roatan. The taxi brought us from Anthony's key, it was a 15 minutes trip. The check in at Infinity Bay was quick. We wasted no time and grabbed our snorkel gear and headed to the beach. We were not disappointed. The beach was amazing and so was the reef....

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10Thank Sandandsnow2010
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Sandandsnow2010, Thank you very much for your detailed review. Sounds like you had a great vacation at our little oasis. Your observations and advice to future travelers is greatly appreciated. We typically advise against using most of the massage people that walk up and down the beach. Most are not trained and we suggest caution. The resort can always...

Westerville, Ohio
Reviewed June 18, 2014

Beautiful place with great service and good food. Beach and pool are top shelf. We had some issues but staff addressed them ASAP. Bug spray suggested; the bugs liked me but not my wife. Great snorkeling and diving. We had a two bedroom with two balconies; plenty of room.

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2Thank mjwaz
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Thank you very much for taking the time to write a review! We are thrilled that you had a super trip and everything exceeded your expectations. There can be an issue anywhere and its how quickly the response is to remedy the opportunity that arose. Thanks again and we all hope to see you soon! Rick K

Orem
Reviewed June 17, 2014 via mobile

Beautiful resort with good restaurant, nice staff, convenient. Excellent dive shop on site, you walk out of your condo, go out to the beach and get on the boat. They take care of your equipment and all your needs. Doesn't get any easier. They also have sailing charters and other activities on site. We loved it! Great restaurants all down...

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1Thank Jillshonestreviews
Rick2959, General Manager at Infinity Bay Spa and Beach Resort, responded to this review

Dear Jillshonestreviews, Thank you for your review and choosing Infinity Bay, we do realize that that you have many choices when choosing a vacation. We look forward to your return! Have a wonderful summer! Rick K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more. ... more   less 

Additional Information about Infinity Bay Spa and Beach Resort

Address: West Bay Beach | Island of Roatan, West Bay, Roatan, Honduras
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range: $197 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Infinity Bay Spa and Beach Resort 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Infinity Bay Spa And Beach Hotel West Bay
Infinity Bay Hotel And Beach
Infinity Bay Resort And Beach
Infinity Bay Spa And Beach Resort Roatan, Bay Islands, Honduras
Hotel Style:
#1 On the Beach Hotel in West Bay
#1 Top resorts Hotel in West Bay
#2 Romantic Hotel in West Bay
#2 Family Hotel in West Bay
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Questions & Answers

Here's what travelers have asked, with answers from Infinity Bay Spa and Beach Resort staff and other travelers.
169 questions
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El Cajon, California
4 months ago
Sudbury, Canada
3 months ago

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Questions? Get answers from Infinity Bay Spa and Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had 2nd floor in bldg. 8.....perfect”
 of 5 bubbles nikdan5959, 3 weeks ago | Read review
“We loved our garden view queen room, comfy bed, tv channels in both Spanish and English”
 of 5 bubbles B19999, 3 weeks ago | Read review
“we stayed in Bldg 8 and it was great”
 of 5 bubbles doclan55, Sep 30, 2016 | Read review
“we always stay on second floor....anywhere is good”
 of 5 bubbles 828marboo, Sep 27, 2016 | Read review
“We had rented a condo in building 17 and it was very quiet.”
 of 5 bubbles yog2015, Sep 14, 2016 | Read review
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