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Infinity Bay Spa and Beach Resort

End of West Bay Road West Bay Beach, West Bay, Roatan Honduras
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Traveler (3251)
360
Panoramas (110)
Room & Suite (556)

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About

#6 of 7 resorts in West Bay
Location
4.9
Cleanliness
4.6
Service
4.5
Value
4.3
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks and Breakfast Included. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga room
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Entertainment staff
Fishing
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish
4.5
3,282 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Infinity Bay Spa and Beach Resort is a gem for its location near the reef, which many guests adore. While the resort's beach and snorkeling facilities are popular, securing beach chairs can be tricky due to the sale of day passes. Despite spacious rooms with commendable amenities, some guests report issues of disrepair and smoke. The resort is consistently clean, yet some visitors find it pricey, especially with extra charges for various services. Guest experiences with staff service are hit or miss, and while the atmosphere is generally comfortable, it can feel overcrowded with limited entertainment options.
Location
Convenient
Atmosphere
Uninviting
Rooms
Mixed
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory
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3282Reviews380Q+A100Room tips
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Diane A wrote a review Feb 17
Fullerton, California2 contributions
My husband enjoyed our stay at Infinity Bay and will return in the future. The food was very good and we felt reasonably priced. Our accommodations in room 1003 had direct ocean view and was very roomy. Access to the beach and snorkeling was easy and the pool was a plus. Our only requests would be clearer instructions as to where the pool towels are located (on the beach at the activities center) and more towels as they ran out of towels 3 times during our stay. For $500 plus a night we felt that the condo should have glass glasses of 2 sizes (not just wine glasses) and bedside lamps.
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Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DiverDon wrote a review Feb 10
Boston, Massachusetts2 contributions
Our family of four paid $400 *per person, per night* for a 10-night stay between Christmas and New Year. We booked the 2-bdrm, 2-bath villa right on the beach. if you look at the photo from above on the website, it's the one on the bottom row closest to the beach. The villa was spacious and well laid out. nice interior, with a big veranda right on the beach. we spent many hours out there relaxing instead of using the beach chairs. The biggest issue we have is with the service. The staff is nice and friendly and helpful, but the management of the resort is very bad. For example, during this extremely busy time, where all the rooms are full, they continue to allow cruise ship customers to come to the resort. consequently, paying guests had to fight to get beach chairs. there was simply no room for guests, on the beach, at the bar, or around the pool. on these days, we had to wait 30 mins to get drinks at the bar, 30 mins to get seatting at the La Palapa restaurant, and (not kidding) an hour to get our food once seated. The restaurant and the kitchen and the bar are simply too small to accommodate this many guests, As for the food, quality is comparable to what you find at "fast-casual" chains in the US, but very expensive (think $17 for nachos, $20 for burgers, and $50 for steaks). The staff worked really hard to accommodate irate customers, but the management should have invested in adding peak capacity. We paid for an all-inclusive meal plan with all of our meals at the restaurant, which turned out to be the best decision we made. we went to the buffet a few times for breakfast and dinner, and it was simply terrible. the food was overcooked, way too salty or way too sweet. reminded our kids of school cafeteria. The all inclusive resorts in Mexico or DR have way better food, with more selection and many more tables. We had an issue of guests using our veranda when the beach was too crowded or too sunny. we normally wouldn't mind except that we couldn't then use it. we told the front desk and they put up a sign and problem solved. not sure why they didn't do it before. We had a problem of our flips flops stolen from our veranda. we notified management but nothing was done. We are all scuba divers and we dove a lot with the on-site scuba shop, Infinity Bay divers. we won't go into all the details here, but this resort is definitely not a dive resort. it is, first of all, an all inclusive resort with a diving operation attached to it. Don't expect things to be catered to divers. in summary, i think this resort is overpriced and the services don't measure up to what you normally would find in Cancun or in DR. the facilities are not as luxurious as the upscale resorts you can find in Cancun or DR (but the prices are). this is not a true resort, but a time share real estate development that build nice things but don't invest in customer services or enjoyment.
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Date of stay: December 2023
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Trip type: Traveled with family
Room Tip: Except for the beach front villas, the other rooms don't look that much different from what you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Martin J wrote a review Feb 7
19 contributions3 helpful votes
Disaster! So we came along with another couple that had a timeshare two bedroom. Funny thing is, you can’t even get our bedroom door to close because the bed is too big, called to complain, and they move the bed enough to have to remove my phone charger from the wall but the door still doesn’t close. Four days in and that’s the best that this place can do. Maggie is supposed to be the best ever for accommodating, but zero help.
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Date of stay: February 2024
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Location
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Trip type: Traveled as a couple
Room Tip: Make sure your bedroom doors all close!
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Benita M wrote a review Jan 2024
1 contribution
We Whent to Roatan in a cruise. We bought a day pass that we were told included the transport when we come back from the port the drive request $50.00 dollars for transportation.. The beach is beautiful. I got a great massage at the beach by Rosa.
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Date of stay: January 2024
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Location
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Trip type: Traveled with family
Room Tip: Before you get into the taxi ask if the price is included .We called and they said that it was ....
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Robin G wrote a review Jan 2024
Ottawa, Canada10 contributions13 helpful votes
We were a group of 8 people and we stayed for 7 days at Infinity Bay Jan 15-22. We had a wonderful time. Our transfer to and from the airport was easy without incident. Rooms: We ended up with a 2nd level 1 bedroom, 2 bathroom unit which had 2 balconies overlooking the pool. It was super spacious and clean, the bed was comfortable and it was very quiet at night for sleeping. There is a full kitchen and coffee maker, microwave and living room with tv with satellite. There was an elevator to the 2nd level which is handy for luggage, but the stairs were just fine for every day. Other members of our group had 1st level units and they were just as nice. The A/C worked fantastically! Beach: Beach was lovely – white powder sand and blue/green warm water. Very calm beach front with little waves due to the reef. Amazing Sunsets! Snorkeling was amazing right off the beach, we went every day. Lots to see and visibility was great. There were lots of snorkeling tour operators bringing their tours here because it was a great spot to snorkel although the boats sometimes came a little too close to us snorkelers a few times – especially the yellow glass bottom boat. Overall great snorkeling – we enjoyed it immensely. Bring your own equipment as you will have to pay to rent. There are a lot of vendors on the beach which could be annoying at times, but overall they weren’t too pushy except for the massage ladies who were relentless. One person in our group took a massage and said the ladies were great and it was well worth it. We did buy banana bread from the nice man who walks the beach every day saying “aaaaahhhhh Banana Bread” – it was VERY good. Little to no beach service for drinks, you will have to get up and get them yourself. Pool: The pool was very nice and kept very clean. There were many people swimming at night which we hadn’t seen in too many places. It’s not overly deep and is quite shallow at the bar area. Food: We did not upgrade to the premium package as it was $85USD per day, which we thought was excessive. We ate at the buffet each day for breakfast, lunch, dinner. We are not overly picky eaters, but we enjoy a good meal. We found the food very good and at times even excellent. No complaints at all. The staff were wonderful at the buffet as well. If I had to complain about anything, it would be the coffee, it wasn’t very good. I had higher expectations given we were in south America. There was a coffee shop in the lobby where you could purchase lattes, cappuccinos, etc .. We didn’t try it, as it wasn’t part of our package and would have to pay. We travelled with sunwing and they offered us 2 dinners on the beach which was nice. It’s always nice to have dinner next to the ocean and under the stars. Drinks: There was a menu of drinks at the beach bar that we could have as non-premium package people. There was plenty to choose from and were very good. My personal favorite: mojito and the rum punch. Snacks: There are some snacks available throughout the day across from the beach bar. Juice, water and 2 chafer dishes – one with fresh fruit and one with snacks like: nachos/mozzarella sticks/ salsa/chips etc.. It was always very tasty! Beach Bar: Great bar with equally great bartenders. We got all our drinks here while on the beach and around the pool. They have TVs usually with sports on to watch – it was great to watch the NFL playoff games! La Palapa: The restaurant on the beach La Palapa was not included with our package, but we could have purchased food at any time. The menu looked great and the food appeared to be very good. We didn’t feel the need to try La Palapa (any pay) as we found the buffet food to be great. Entertainment/Music: In the evenings there was some live entertainment (not much). If you are looking for nightlife, this is NOT the place. We enjoy some local live music, so it was fine for us, but won’t be everyone’s taste. Bugs: There are lots of sand flees and no-seeums, but not everyone is our group was affected. The bugs seem to be selective. They loved me, I was covered in bites on my legs, but some others only had a few bites. I would suggest wearing bug spray on your feet/legs at night. We walked down the beach during the day and got bit by some sand flees – just walk on the wet part and you will be fine. Overall we had a wonderful time, we never felt crowded and there was always chairs available on the beach and around the pool. We didn’t see many cruise ship visitors at Infinity Bay Resort, but the neighboring resort was super crowded from about 9am-2pm on cruise ship days. There was construction during the day, but we really only noticed when we walked past to go for meals. We loved that they took care of the resort cats. One had super cute kittens while we were there. We would definitely recommend and would go back.
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Date of stay: January 2024
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Location
Service
Trip type: Traveled as a couple
Room Tip: Amazing snorkeling steps from the beach. Bring your own snorkel equipment. Bring bug spray.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gregsky wrote a review Jan 2024
Ottawa, Canada954 contributions267 helpful votes
Resort was very nice. Ongoing construction (of second pool, new bar and improved restaurant) was definitely an issue as it contributed to noise levels and clutter. Service overall was good, although bar/restaurant staff were not as attendant as other resorts we've experienced. Even after tipping, we often didn't get drink service at the beach or even at meal time. Only one restaurant was limiting, but the food quality was very good. The resort definitely needs another dining option for us to come back. Evening entertainment was bad, to be honest, but isn't a big factor for us. Pool and beach were great.
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Date of stay: January 2024
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Location
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Trip type: Traveled as a couple
Room Tip: Good snorkeling just meters from the shore.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wripp86 wrote a review Jan 2024
Omaha, Nebraska30 contributions22 helpful votes
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We just returned from our dream vacation to Roatan and Infinity Bay Resort was the perfect stay for us. IB was a huge part of why we called this our best vacation ever. We loved everything about it from the amazing infinity pool to the comfortable beds. I chose this resort in particular, for the gorgeous pool and of course, based upon the reviews, it had much more than a great pool. All of the staff were very cordial each day, the people staying at the resort were all friendly, the rooms were great, the balconies were great to hangout on ~ everything was perfect about it. I rented through VRBO. We had a two bedroom unit on the 2nd floor and it was ideal for two couples with two bathrooms, a nice sized kitchen, dining and living room area with an outdoor patio/balcony overlooking the new pool construction. Bathrooms had excellent water pressure for showers. Checking in was smooth and so was checking out. They do have a free shuttle to and from the Airport if you book directly with them. If not, the shuttle is $40 and well worth it. There are security guards on duty here and at all hotels along the beach, which helps you feel more secure. Never once did we worry about our safety here or anywhere we went. There is an amazing beach at West Bay and in front of this resort you will find excellent snorkeling throughout the bay and along the reef. You can go snorkeling from a boat but the reef is right out front and you can swim right to it and snorkel without a boat. We did it all. I went diving with Infinity Divers six times and had a blast. We did not get the all inclusive package but chose to eat at all the great places along the beach. We did hangout at the pool bar a few times and that was fun. They had live music most nights we were there which was an added bonus for us. People were dancing on the sand dance floor and having a ball. We plan to return and will definitely choose Infinity Bay Resort again. Although they were still building their new pool when we were just there, it was not a problem for us as I am an early riser, they didn't start making noise until after 8 am usually from what I remember and it wasn't annoying. Our balcony overlooked the new pool and it was fun to watch them working on it each morning. Each day, housekeeping stopped in and gave our rooms a cleaning and left fresh towels. The AC worked so good we usually shut it off during the day so we didn't freeze when we came back in. AC works great. Each room has a ceiling fan to help keep you cool as well. Our room was well stocked with basic dishes, pots, pans, and utensils. Each day the maid brought extra coffee packets. They even re-stocked the toilet paper which a lot of places rented through VRBO do not anymore. Everything was perfect! I am a diver and gave a separate review on the dive shop, they were all wonderful as well. We've been to many islands in the Caribbean and Roatan is our #1 pick so far. Infinity Bay is also my favorite condo/resort ever. Thank you IB for a great vacation retreat.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rick C wrote a review Jan 2024
1 contribution1 helpful vote
Here for business conference, we were treated exceptionally. Went scuba diving for the first time , Matt was our instructor. He took great care of us and we had a super experience. The property is adding another pool, but the construction was not an inconvenience at all.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dan B wrote a review Jan 2024
16 contributions10 helpful votes
So this is the second time I stay here. I'm having a real hard time writing this review because I really like this place, but the dinning this time has been terrible, Had Sunwing advised us that the dinning room was closed due to renovations and all the food was going to be served cold in chaffer dishes I would not have booked at this time,it's a lot of money to pay to not have a hot meal. and to not have a single ala carte included like on our previous visit,very disappointed.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: If your doing an all inclusive make sure dining room renovations are complete
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tristan M wrote a review Jan 2024
1 contribution1 helpful vote
Property was beautiful save for the construction which disturbed our stay every day over the course of the week. Construction views, room access, and noise greatly reduced the value from this alone. Outside of this, staff seemed malcontent. I'd say about 3 of every 10 employees we encountered were seemingly happy or helpful. Front office staff, by their own accord or by incompetence of management, were greatly disappointing. On several occasions over the course of the week we visited the front desk to try to discuss our issues only to be rebuffed at every attempt with the repeated excuse of "we don't have a manager on site, but we can take your info and have them contact you." No contact from anyone at Infinity Bay as yet. Overall, great location, okay food. About 30% too expensive without the construction, and 100% with it. Do not recommend staying during construction at all and would recommend elsewhere for the same money.
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Date of stay: January 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$306 - $496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
infinity bay spa and beach hotel west bay, infinity bay hotel and beach, infinity bay resort and beach
LOCATION
HondurasBay IslandsRoatanWest Bay
NUMBER OF ROOMS
145
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INFINITY BAY SPA AND BEACH RESORT - Updated 2024 Prices & Reviews (Roatan, Honduras - Bay Islands)

Frequently Asked Questions about Infinity Bay Spa and Beach Resort
Which popular attractions are close to Infinity Bay Spa and Beach Resort?
Nearby attractions include West Bay Beach (0.2 miles), Tabyana Beach (0.2 miles), and Grand Roatan Beach Club (0.1 miles).
What are some of the property amenities at Infinity Bay Spa and Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Infinity Bay Spa and Beach Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Infinity Bay Spa and Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Infinity Bay Spa and Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Infinity Bay Spa and Beach Resort?
Conveniently located restaurants include Totally Taco, La Palapa Beach Bar, and Naboo Restaurant.
Are there opportunities to exercise at Infinity Bay Spa and Beach Resort?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Does Infinity Bay Spa and Beach Resort have an airport shuttle?
Yes, Infinity Bay Spa and Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Infinity Bay Spa and Beach Resort have airport transportation?
Yes, Infinity Bay Spa and Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Infinity Bay Spa and Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Infinity Bay Spa and Beach Resort?
The staff speaks multiple languages, including English, Spanish, and French.