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West Bay Beach, End of West Bay Road, West Bay, Roatan Honduras
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Infinity Bay Spa and Beach Resort
Updated 11/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 17 in West Bay
Location
4.9
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
Location: West Bay Beach, Roatan, Bay Islands, Honduras, Central America (15 minutes from airport). Accommodations: Condo, 2 Bedrooms + Convertible bed(s), 2 Baths (Sleeps 4-6)Keywords: Luxurious Condo Resort 2BR/2BA at Infinity Bay Roatan. Planning a vacation now to leave in the fall? Location Location Location. The most beautiful upscale resort which is called Infinity Bay Resort located at West Bay Beach, which is one of the top beaches in Roatan, Honduras and of the Caribbean. The reef is only yards away, which is the second largest coral reef in the world. Swim with the turtles and an abundance of marine life, go diving and discover more, or use our complimentary kayaks and Breakfast Included. Local activities, include scuba diving, sailing, fishing, canopy tours, horseback riding, and much more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga room
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Entertainment staff
Fishing
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Spanish
3188Reviews375Q+A100Room tips
Traveler rating
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Todd A wrote a review Jun 20
10 contributions3 helpful votes
The facilities are very nice and the food and drinks were above average. We did have to call on occasion to clean the room, as sometimes housekeeping was very delayed. We chose to not do the all inclusive option as the prices had recently soared and there are plenty of places to eat and drink within walking distance. A rare gem was Andrew who provided informative, fun and safe tours and taxi service- 504 8942-5028. Also highly recommend LALA LLAMA for phenomenal food and drink and service. The dive shop on site was amazing- they were so understanding and patient with brand new divers and very reasonable rates. Divemasters were top notch and the dives themselves can not be described in words as they are just breathtaking.
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Date of stay: June 2022
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Paula wrote a review Jun 3
United States155 contributions30 helpful votes
+1
Infinity Bay Spa & Beach Resort We ended up here as a result of our delayed travel plans. On the day of our departure, all flights to and from Roatan were cancelled; their airport fire department’s truck(s) weren’t working so it was too great a risk to have aircraft come and go. So we got “stuck” in paradise for 1 extra day… which delayed my return to Alaska 4 days. In the end, I paid an additional $1300 for the earliest ticket, days later. I digress. This is a beautiful, well-maintained, upscale, beachfront condo/resort in iconic West Bay Beach of Roatan, Honduras. It offers a free shuttle to and from the airport but they ask you coordinate it at least 48 hours in advance; however, that doesn’t mean they won’t still accommodate you with shorter notice… it just isn’t guaranteed. As you walk in, you’re greeted by air conditioning - a welcome reprieve from the heat and humidity. To your left is a gift shop/boutique with a wide range of souvenirs, t-shirts, swimsuits (in case you forgot yours), cover ups, hats, insect repellent, etc. As you continue past the front desk, on your left is now the Tiki Cup which has snacks and drinks for sale. Exiting the welcome area you’ll encounter the garden courtyard with a huge, colorful, ROATAN sign for your picture pleasure. The pool isn’t far and as you walk along the path passing the dive shop and pool you’ll encounter La Palapa, an outdoor bar and restaurant with fans. If you’re lucky, you might be able to get seated with front row seats (practically) to the most beautiful (and bustling) beach. If not, you’ll have umbrellas and seated tables in the way. The yucca and plantains are on point! I was pretty excited when I saw the sea bass on the menu but was less than impressed when it arrived over cooked. ✨ THE HIGHLIGHT | I’ve traveled the world and NEVER seen water as clear as what I experienced on that bright sunny day on the beach. Absolutely immaculate. I can’t stress it enough. No seaweed on the beach, crystal clear water and a super comfortable temperature. Not too warm, not too cool. ✨ The beach does have vendors walking about selling shirts and other local odds and ends. They weren’t overbearing or hovering. If they ask, and you’re not interested, simply say, “No thanks.” And they’ll be on their way. It’s also pretty busy and loud. People are on vacation and REALLY enjoying themselves! So if you’re searching for a little seclusion and peace and quiet, this is probably not the place to stay but a great place to visit. Beaches are public property so you can still visit if you’re not booked at the property. The wifi is great and the 2 BR condo with 2 balconies we booked in the 900 building was fantastic. It was probably the furthest room from the beach but had more privacy than just about any other room, lovely views of the garden and forested area outside, a/c, and plenty of space. The bottle of wine and plate of fruit was a nice touch. There’s a spa on site but I didn’t have an opportunity to use it. They also have security but it seems like an incredibly safe place; however, just like ANYWHERE else you go, don’t leave your electronics or high value items unattended on a beach chair bc it may just go missing. If you’re looking to be located in the hustle and bustle of West Bay with easy access to one of the most beautiful beaches on the island, this is the place for you. You’re also close enough to walk to the Semi Sub Glass Bottom Boat for some very epic scenes of the reef.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Sarah P wrote a review Jun 1
Denton, Texas7 contributions2 helpful votes
This was the best spot on the island. My friends and I enjoyed everything about the hotel. The rooms were spacious, clean, and comfortable. The food at the pool was eclectic enough that we could pick different options each day and not get tired of it. The massages at the spa were divine. And who could beat the view of blue water, white sand, and marine life. I highly recommend the hotel.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Free shuttle from the airport to this hotel
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jennifer g wrote a review May 2022
Frisco, Texas1 contribution
This review is for the day pass only. If resorts are going to offer day passes, they should be prepared to treat those customers the same or explain the differences beforehand. Our money and satisfaction should be as important the overnight guests. I will say that my family is a little high maintenance. We don't mind spending money for good service and comfort. The swimming pool is beautiful. There are a few shaded spots, but those go quickly. We had the all inclusive wristbands and ended up not eating or drinking anything for free. Our taxi driver tried to warn us about the lack of shade, but we wanted the "best" so stuck with our plan. West Bay is a public beach so you will be hounded to purchase a massage, excursion or merchandise. Once you make it past them to the water = it is amazing! Great snorkeling off the beach, nice sand and crystal waters. That being said, we would have the same thing at any of the other places in West Bay for a fraction of the cost. The worst part was the service or lack of. When we first arrived the bartender told us he was too busy to help with food items and to find a waiter. The rudeness of the bartender ruined our day for the most part. There were no waiters to be found. Eventually, a waiter offered to help us (Flavio) and he was wonderful. He was only able to wait on us a short time before he was told to work somewhere else. After that - nothing. We did not want to go the busy bartender for a drink. Separating day passes from hotel guests is a reflection of poor management. We had a sectioned off section of lounge chairs on the beach with no shade and no one to assist us. We didn't even try the buffet after looking to see if anything looked appetizing. Maybe, we missed out. I don't think so, though. I would not mind visiting Roatan again - but will not be back to Infinity Bay Resort,
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Date of stay: May 2022
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M T wrote a review May 2022
Hollywood, Florida19 contributions1 helpful vote
We live in Roatan and visit many of the resorts, restaurants, etc on the island. Today, we went to Infinity Bay, planning to have lunch and spending the afternoon at the beach, having drinks, as we have many times in the past. This time, after eating lunch, we were informed that it now costs $26/person to use the lounge chairs and pool... With no credit for money spent eating and drinking. Absolutely ridiculous.. We'll never be back again... And recommend to all Roatan residents to avoid this place as well.
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Date of stay: May 2022Trip type: Traveled
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Mario P wrote a review May 2022
1 contribution1 helpful vote
We had an amazing time at Infinity Bay, the staff are very friendly and always willing to please the guest. We had an incident were there was a weird smell going up the stairs to our room, we didn’t say anything but I guess someone in their staff heard my daughters say something about it (you know kids) They took the initiative to offer us another room without us saying anything, and that was what really impressed me. Meghan Bennet at the front desk was very professional and checked on us after we moved to the other room, she asked if we needed anything else and we asked for extra blankets and sure enough we got them clean, warm fresh out the dryer. We will definitely recommend Infinity Bay to our friends and family and I can’t wait to go back.
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Date of stay: May 2022Trip type: Traveled
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Thia E wrote a review May 2022
Meridian, Idaho6 contributions1 helpful vote
+1
After years of coming here with other couples and family, it doesn’t matter what time of year, this place is home. The facilities are clean, well taken care of, and the staff takes care of us. The staff we depend on for a good, safe, informed time have become family to us. Kerby, Carlos. and Juanito treat us like royalty. And this is only a few of the wonderful folks who spoil us. We love this resort, but it would be nothing without its wonderful staff!
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Date of stay: May 2022Trip type: Traveled
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mikelisa2018735 wrote a review Apr 2022
Kingston, Canada2 contributions1 helpful vote
We have travelled to Roatan several times and have always stayed at Infinity Bay We love the beach , we love the resort, and we love the staff. We always feel like we have returned home with each visit. Staff that always go out of their way to make us feel welcome Are Nacho - simply amazing personality great service treats us like family Carlos , Carrie, Alain, Francesco, Anna the entire bar and service team always go above and beyond I am sure I missed some names but great team of people all of them Carlos and Olvin- pool and beach area amazing friendly so accommodating wonderful people Jaun and Jerry - security team excellent, we always feel welcome and safe and they treat all of us like family We will return to Infinity Bay again next year It is our little peace of paradise Snorkel right off the beach , shout out to the dive centre is amazing team helpful and knowledgeable and very accommodating. You would be Hard pressed to beat the beach or the snorkelling or diving here New Management this year seems to be working well with staff and guests
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Date of stay: March 2022
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Jim M wrote a review Apr 2022
Kitchener, Canada21 contributions63 helpful votes
My wife and I (seniors) and my daughter and her friend (30+) just got back from a wonderful 2 week stay at Infinity Bay. I really enjoyed it, mainly because the snorkeling was great and I did a lot of it. Other aspects of the resort were very nice, but limited. We may come back in a few years, when my snorkeling itch gets too bad – but will try some other resorts in the meantime. Resort: The resort is small but well maintained. There are about 14 4 story buildings consisting of suites. Rooms: We booked a 1 bedroom suite, but were placed in a 2 bedroom one. It was much bigger and nicer than we expected. It includes a full kitchen, although we didn’t use it since we were on an all-inclusive charter. Pool and beach: There is one beautiful, long shallow swimming pool that ends at the bar near the beach. It is great for adults and kids. The beach front is rather short (150 meters?) and not very deep (5 meters?) but it has nice soft white sand a long way into the water. It stays shallow for a long way and there were very few waves (even on fairly windy days) because of the break of the coral reefs. One of the biggest challenges was getting shaded chairs on the beach and around the pool. There are way too few umbrellas in both locations. To be sure to get a shaded beach chair, you need to towel it by 6am or so! Food: There is just one rather small buffet area – where staff place the food you select on your plate. Breakfasts are about the same each morning – with a full choice of common options – including an omelet station. Lunch options were fair and supper options varied, depending on the day’s theme. There weren’t a lot of choices at any one meal, but those options were usually good and well-seasoned. There were not many options for vegetarians. The beef dishes were sometimes a bit chewy – but tasty. There is also an ala carte area near the beach – for which our package included 2 suppers per week. We enjoyed those meals, but again found the options limited and there was a lack of vegetarian options. The house red and white wines were quite good. Snorkeling and diving: Roatan and this resort is all about snorkeling (the reason I went) and diving. There are large coral reefs starting about 100 meters (a little swim) offshore. There is a ‘cut’ through the reef in front of the resort – marked by some buoys and anchor lines on the sea bottom. After getting through the cut, you can snorkel all the way to the left bay edge near the rock – or snorkel to the right for a good way. You can also snorkel out further over a sandy bottom to another reef that carries on to the ocean drop off. The inner reef is very shallow in many areas (especially near left bay edge) so be careful not to try to cross there – since you could get hurt on the corral and damage it. There are a lot of different corals to enjoy, although not a lot of colour to them – and many are damaged. But there is a lot of sea life to see and enjoy. We saw dozens of varieties of fish, some of the rarer ones being: spotted eagle rays, sting rays, barracuda, file fish, peacock flounder, and 2 varieties of lobster. The sergeant majors and larger breams get up close and personal with you, even if you don’t have food. If you bring food (like pizza crusts) they swarm you. Be careful – the breams can nip. I did a refresher scuba dive and my daughter’s friend did a discover scuba with me at the same time. We used Blue Planet (down the beach to the right about 500 meters) and our instructor Gretel was great. It was an amazing first diver experience – as we dove through a corral tunnel and along the outer reef edge at about 40-50 ft for about 50 minutes (after a little training and safety procedure practice). Other activities: There are next to no other activities on site – except for yaks (included in our package). You can also rent stand up paddle boards next door. There are no sailboats (likely because of the reef). You can book various excursions. We went to the Mayan animal refuge / zip line place. It was fantastic. We got to hold sloths, monkeys, parrots, and see some other rescued animals. We also rode about 10 zip lines, most of them very long. It was great fun but ended up being more expensive that expected. The excursion cost was 65 USD per person. But, the driver, both zip line guides, and animal guide all expect significant tips each (say $20 x 4) and the digital pic package costs $25. It was a great experience, worth the cost – but be aware of what the full cost will be. Entertainment: There was very little entertainment. Over the 2 weeks, we enjoyed individual musical performances about 5 times near the beach. It would be nicer if there were such performances every night. Service: All of the staff were very friendly and eager to please. Almost all of then spoke good English so communication wasn’t a problem. COVID safety: Staff always wore masks. Guests were advised to wear masks, especially in the resort lobby and buffet area – but many didn’t. We remained healthy while we were there and remained that way after we got home.
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Date of stay: April 2022
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hbbreez wrote a review Apr 2022
Fountain Valley, California5 contributions3 helpful votes
We will definitely return to this resort. We had the upgraded all inclusive and thought the food was good and the drinks were even better. The bartenders and table servers were outstanding, but we did tip quite a bit for the excellent service. The resort grounds were beautiful and the beach is quite possibly the most beautiful in the world. When we return again, we will definitely ask not to be in building 20, which is labeled a garden view but overlooks the parking lot and construction areas, which we couldn’t hear in our room, but put a damper on our plans to have morning coffee on our balcony. We might also plan to bring our own coffee - the coffee in the buffet is phenomenal but the coffee in the room is not. Another thing we wish we would have known is that the all inclusive does not include room service as it does in many other resorts. Lastly, we would understand that an all inclusive charge would be added to our bill for our 6-year-old, which makes sense, but we wish it had been disclosed when we booked our room so there wasn’t a surprise extra $200+ charge upon checkin. COVID testing was convenient in the lobby, but there is an upcharge if you want to have it done outside of the 8-8:30am half hour window so if you’re not an early bird, perhaps look into the do-it-yourself kits recommended by the airlines to return to the US. Definitely take the tour to Gumbalimba park and the dolphin encounter at Anthony’s key, but price check between just getting a driver via the resort and paying at the entrance vs. the “tour” that the resort offers. Our round trip transportation to Anthony’s key was $40 plus tip for 3 people and $15 plus tip to Gumbalimba park. Overall, wonderful experience at Infinity Bay and would highly recommend with the expectations set as stated above.
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Date of stay: April 2022Trip type: Traveled
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PRICE RANGE
$281 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
infinity bay spa and beach hotel west bay, infinity bay hotel and beach, infinity bay resort and beach
LOCATION
HondurasBay IslandsRoatanWest Bay
NUMBER OF ROOMS
145
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Frequently Asked Questions about Infinity Bay Spa and Beach Resort
Which popular attractions are close to Infinity Bay Spa and Beach Resort?
Nearby attractions include West Bay Beach (0.2 miles), Tabyana Beach (0.2 miles), and Grand Roatan Beach Club (0.1 miles).
What are some of the property amenities at Infinity Bay Spa and Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Infinity Bay Spa and Beach Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Infinity Bay Spa and Beach Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Infinity Bay Spa and Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Infinity Bay Spa and Beach Resort?
Conveniently located restaurants include La Palapa Beach Bar, Totally Taco, and Iron Shore Bar and Grill.
Are there opportunities to exercise at Infinity Bay Spa and Beach Resort?
Yes, guests have access to a pool, fitness classes, and yoga classes during their stay.
Does Infinity Bay Spa and Beach Resort have an airport shuttle?
Yes, Infinity Bay Spa and Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Infinity Bay Spa and Beach Resort have airport transportation?
Yes, Infinity Bay Spa and Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Infinity Bay Spa and Beach Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Infinity Bay Spa and Beach Resort?
The staff speaks multiple languages, including English, Spanish, and French.