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Grand Roatan Caribbean Resort

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West Bay Road, West Bay, Roatan 90241 Honduras
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COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
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$455
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$455
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$409
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Panoramas (31)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 17 hotels in West Bay
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
The Grand Roatan takes luxury to a new level on the island’s sun-splashed West Bay Beach. This new Honduran hideaway is nestled between a forest sanctuary and the crystal clear waters of the Caribbean…the world’s second largest barrier reef, is just 30 feet from shore. Whether you stay for a night or for a week, you'll enjoy the laid back luxury of The Grand.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Diving
Kids pool
Highchairs available
Secured parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Fishing
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Photo copier / fax In business center
Couples massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Additional bathroom
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Kitchenware
Flatscreen TV
Sofa bed
Bath / shower
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
Spanish
1119Reviews113Q+A100Room tips
Traveler rating
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Popular mentions
diane f wrote a review Jan 10
New Orleans, Louisiana4 contributions
This was our second stay here and I was less then impressed this time. Our room smelled of mold and mildew. I felt wet wherever I sat in the room. The hotel did give us a one night credit which helped to rectify the stay. However, they really need to find much better cook for their only restaurant. The food was lousy at best. For being a Caribbean island they should serve more local seafood than they do. The best part of the hotel is it’s beach and you can walk down to some really good restaurants or cook in your room. Overall I hope our next stay will be much improved since we love this beach so much.
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Date of stay: January 2022Trip type: Traveled with family
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Alan B wrote a review Jan 2021
Clifton, New Jersey12 contributions
Hotel's Favorite
Can’t say enough on how well we enjoyed our stay at the Grand Routan - Dec 20 to Jan 1. We wanted to take a family trip during really challenging travel times and decided to go for it. We had an absolute amazing time. The Grand Roatan resort in of itself is modern, updated and the rooms are well equipped. Safety and social distancing was well adhered to - from staff and guests. Our kids loved the Hot Tub, Pool - me and my wife enjoyed lounging beach side. However, the resort in of itself is really nothing without the incredible staff they have. Truly first class service with a smile (you can tell even through the masks). Pleasant and Genuine workers at this resort make it worth every penny and more. From the time you check it, everyone is pleasant and friendly. I just wish I took the time to get to know everyone’s name. The 2 young ladies at the reception made check-in quick and easy. Also, they were typically the ones that answered the phones when requesting room cleanings and extra towels, etc. Witsell and another young man that assisted with baggage were great and always around the property to help in any golf transport or trips to the local store. The hotel restaurant by the beach - the best staff. Renee and Denward were my boys. Hands down, first class service. That’s not to say we didn’t alway have great service from the crew - Kevin, Victor, Luanisa and so sorry I don’t recall the rest by name, but I know them all by face and please forgive me. All truly amazing and good hearted peoples. Can’t leave out Harrison and Byron who run that beach - they make sure anything you need on the hotel beachfront from towels to chairs to coconuts - they got you covered. I don’t normally write reviews. I am not paid for this one. I just had an incredible trip with my wife and my 2 boys over Christmas and NYE 2020 and just wanted to share and give props to the Grand Roatan Staff.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Carlos Lopez, General Manager at Grand Roatan Caribbean Resort
Responded Mar 14, 2021
Dear Guest, We are very pleased to know that your stay with your family at the Grand Roatán was joy full and wonderful. Our staff is always happy to assist in making sure each guest has a unique experience and i am happy you felt this way while lodging with us. Our grounds, excellent quality service, beach and people make us stand out from other resorts. We thank you very much for your kind review regarding your past stay. Sincerely, Carlos Lopez General Manager
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Joel B wrote a review Jan 7
3 contributions
Beautiful location in West Bay and incredibly friendly, professional staff made this a great weeklong stay over Christmas. We had a group of 10, with several families that did their own thing during the day, but got together for beach, lunch, and dinner. Two boys, ages 15 and 12, found plenty to do as far as pool, snorkeling, etc., and it was great for the adults, too. This is a stay where you can do a whole lot of nothing and be taken care of constantly, or go on any number of tours or adventures like snorkeling. If you've been to a similar Caribbean/Mexico beach resort this will be familiar, but what stands out at Grand Roatan is the staff. They make it so easy and are always kind and helpful. We have to give special mention to Tevin and Alex at the restaurant and Alexis, a tour facilitator who works with the resort. They were all amazing.
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Date of stay: December 2021
Rooms
Location
Service
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Response from Carlos Lopez, General Manager at Grand Roatan Caribbean Resort
Responded 1 week ago
Dear Joel, Thank you for your kind words regarding the service provided by each staff member, they will be very pleased to know. It is wonderful you spent your holiday with us and had an amazing time. We definitely have the most beautiful location on the west bay beach. We hope to have you back in a next visit. Sincerely, Carlos Lopez General Manager
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Freddy M wrote a review Jan 2
1 contribution
This place is amazing! Nice and clean, restaurant has good food, friendly staff. And Joshua the activities coordinator is a very nice guy and gave us good tours and good deal! Definitely we will be back soon!
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Date of stay: December 2021Trip type: Traveled with family
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Response from Carlos Lopez, General Manager at Grand Roatan Caribbean Resort
Responded 1 week ago
Dear Freddy, Thank you for taking the time to write us a review regarding your stay. It is wonderful that you had a great time doing most activities while visiting the island. Hope to see you soon. Sincerely, Carlos Lopez General Manager
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Jason-Toni B wrote a review Dec 2021
1 contribution
+1
Fantastic resort at “the end” of the beach. Alexis, Brittany, Charlie, Alex, Gardan, Tevin, Frank..whole crew was amazing and has customer service dialed in. Can’t say enough good things about this place. Alexis is a Tour Operator for the resort and arranged for a half day snorkeling tour for us with three stops. The stops had great corral, fish, a shipwreck and starfish, followed by lunch at Palmetto Bay. All the waitstaff and bartenders are attentive and are well trained on customer service….some of the best we have ever seen. Food and drinks were both delicious and reasonably priced. And lastly, the accommodations are beautiful. If we had issues (hot water heater went out), they fixed it within a couple of hours and we were back in business.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Carlos Lopez, General Manager at Grand Roatan Caribbean Resort
Responded 1 week ago
Dear Jason, Thank you for taking the time in providing us with your feedback regarding your past stay with us. We do our best each day to have our accommodations top notch for all guest. It is great that you enjoyed the activities you made and that the food was up to standards for you. Our team will be happy to know of your great feedback. Sincerely, Carlos Lopez General Manager
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PRICE RANGE
$269 - $487 (Based on Average Rates for a Standard Room)
LOCATION
HondurasBay IslandsRoatanWest Bay
NUMBER OF ROOMS
48
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Frequently Asked Questions about Grand Roatan Caribbean Resort
Which popular attractions are close to Grand Roatan Caribbean Resort?
Nearby attractions include West Bay Beach (0.2 miles), Grand Roatan Beach Club (0.04 miles), and Penelope's Island Emporium (0.3 miles).
What are some of the property amenities at Grand Roatan Caribbean Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Grand Roatan Caribbean Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Roatan Caribbean Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Roatan Caribbean Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Roatan Caribbean Resort?
Conveniently located restaurants include La Palapa Beach Bar, Hangover Hut, and Lala Llama Momma.
Are there opportunities to exercise at Grand Roatan Caribbean Resort?
Yes, guests have access to a pool during their stay.
Does Grand Roatan Caribbean Resort have an airport shuttle?
Yes, Grand Roatan Caribbean Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Roatan Caribbean Resort have airport transportation?
Yes, Grand Roatan Caribbean Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Grand Roatan Caribbean Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Grand Roatan Caribbean Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.