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Mayan Princess Beach & Dive Resort

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Mayan Princess Beach & Dive Resort
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824 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Princess Beach & Dive Resort
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Showing 656: English reviews
Auburn, Alabama
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 4, 2014

I took a group down to Roatan July 26-August 2, 2014, we booked the Mayan Princess on the advice of a co-worker, and it was great. Getting there from the air port will make you have some questions, but once there the resort is great. We had a large group of 25, so some of the rooms were not ready,... More 

Helpful?
2 Thank WadeL1825
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you for your review. We are very happy to read that you had a great time at the resort and that our staff ,specially the mayan divers were able to make your vacation even more enjoyable. We hope to see you all again. Enjoy your day. More 

Austin, Texas
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 31, 2014

Second time at this resort and really enjoy it. There were only two con's for me and that is why I ranked 4 instead of 5. Con's: 1-food- would be nice if they offered more of a selection. Many of the dinner options were unavailable the entire week I was there, so that made selections slim at night. Serving more... More 

Helpful?
2 Thank lashcroft
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We are so happy to hear that you had such a great vacation with us. It's great that we were able to meet your expectations the second time around. I'll be sure to send this post to our staff, including Glenda. They all will be happy to see your review. Thank you for your feedback, it's always very important to... More 

Miami Beach, Florida
Level Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed July 28, 2014

This is the perfect example of a resort where its people makes all the difference - I was here in early July and Yean at the Front Desk helped me out immensely with what could've been a disastrous visit. The hotel's gift shop was already closed and the local market in West Bay ran out of it. I was frantically... More 

Helpful?
2 Thank LJ M
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I’m so happy to see that you were able to have an enjoyable stay at the resort. It's seems you had a great time! I will be sure to let Yean and Oliver know how impressed you were with their service. Your mention is very encouraging and helps us to ensure that we continue on this track of excellence. Thank... More 

1 review
2 of 5 stars Reviewed July 26, 2014

We stayed there 7 long can't wait to come home days! The water in the faucet stunk like sewer water, we all got attacked with bites all over by sand fleas that traveled into our room or they were bed bugs in the bed. A lot of us got diareah and vomiting ( maybe the water), no room service (... More 

Helpful?
Thank Mrsrrodezno
Franksville, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 23, 2014

We spent 12 long days at the resort. Yes, the beach was beautiful and the pools were great. Our room had a terrible sewer smell for the entire length of our visit. The food was okay. Most of the food arrived cold, the lobster was always over-cooked. They did not have premium liquors. Their choices were very limited and when... More 

Helpful?
1 Thank Carol A
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 20, 2014

Excellent place to stay, amazing beach, super clean! Would recommend for family and get away! I loved the beach. They do an amazing job keeping it clean. We had a few maintenance issues but they were resolved right away. Most of the staff were very helpful but I most mention that Mario and Douglas were always ready to assist with... More 

Helpful?
1 Thank Elena195
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

I'm so happy to see that you and your family had a nice vacation with us. Sounds like Mario and Douglas took good care of you during your entire stay. Our beach is one of a kind and I'm happy you enjoyed it so much. Thank you for your feedback. I will be sure to share it with our entire... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

One of the best diving programs I have ever used. The dive staff made the resort staff look horrible! The staff was so helpful And friendly. Only half the menu was available for dinner. We paid extra for vip bar priveleges and did not receive. Quite disappointed in food. Dined next door at Fosters and paid, well worth it.

Helpful?
1 Thank Stpatty13
Ridge Manor, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great great place to stay, beautiful beach and view is spectacular ! Would recommend for family or for romantic getaway. We loved the pool ! Our family loved it very much. Food was very good also. Ready to go back.

Helpful?
3 Thank 21Angela_S
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

Thank you so much for your great review! It's great to know that we were able to meet your expectation and make this an amazing experience for you and your entire family. We hope to see you all again. More 

Houston
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 11, 2014

First the good news, great location, right in the middle of West Bay Beach, well appointed suites, large with comfortable bed, good AC, nice view of beach or pool. Really large, gorgeous pools, 2 of them. All the amenities of an all inclusive. Not so good, when the driver met us at the airport, he said he would right back... More 

Helpful?
Thank Lexibelle
Janeth T, Manager at Mayan Princess Beach & Dive Resort, responded to this review

We regret to hear that we did not meet your expectations. We have many guests who feel the direct opposite and have boasted of our services and food. I will share your review with all the managers. As hoteliers, we realize that there is always room for improvement and feedback is crucial in this process so we thank you for... More 

Reno, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

My husband and I spent our honeymoon at Mayan Princess. We purchased a deal online, and went with fairly low expectations, as it was such a discounted rate. We were pleasantly surprised! We were greeted at the airport by a driver for the hotel. When we arrived, our room was not ready, as it was prior to check in, and... More 

Helpful?
2 Thank amanda_mt_az
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Luna Maya Steak & Seafood Restaurant
Luna Maya Steak & Seafood Restaurant
Cuisines: Seafood, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
An elegant Roatan resort on the island's best beach, Mayan Princess Beach Resort features waterfront hotel accommodations and service. Just steps from your luxurious condo, a white sand beach leads to sparkling turquoise waters, perfect for scuba diving Roatan's spectacular undersea gardens. Nominated for Honduras' Leading Hotel Award in 2007-2010, this Roatan beach resort offers a variety of vacation activities, first-class amenities, and beachfront restaurant. Welcome to paradise and comfortable relaxation in a tropical oasis. ... more   less 

Additional Information about Mayan Princess Beach & Dive Resort

Address: West Bay Beach, West Bay, Roatan, Honduras
Location: Honduras > Bay Islands > Roatan > West Bay
Price Range: $352 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mayan Princess Beach & Dive Resort 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Mayan Princess Beach Hotel West Bay
Hotel Mayan Princess Beach
Mayan Princess Beach & Dive Resort Roatan, Bay Islands, Honduras
Hotel Style:
#4 Top resorts Hotel in West Bay
#5 Romantic Hotel in West Bay
#5 On the Beach Hotel in West Bay
#7 Family Hotel in West Bay
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