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Wellness Hotel Frymburk

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Frymburk 140, Frymburk 382 79 Czech Republic
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Traveler (84)
Room & Suite (40)
Family and Play Areas (1)

About

#2 of 4 hotels in Frymburk
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Water park
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Kids club
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
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Room types
Non-smoking rooms
Suites
Family rooms
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HOTEL CLASS
Languages Spoken
Czech
195Reviews0Q+A11Room tips
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Mark wrote a review Aug 2020
Prague, Czech Republic1 contribution
This hotel is terrible. I struggle to find things to compliment. The carpet is installed well...I guess? When arriving, despite booking an apartment suite, having been promised a kitchen and free WiFi, my girlfriend and I were shocked to find that the so-called “kitchen” was merely an unclean microwave and cutlery that had been left in a drawer under the TV. Further to this, despite the hotel’s heavy marketing and emphasis on its “aquapark” and spa, the so-called aquapark not only requires an additional charge of €15 for 90 minutes, but is in fact merely four small swimming pools with one slide. We left after half an hour. Moreover, despite two phone calls and arguments with the reception, our room was not cleaned once for the duration of our stay. We ran out of toilet paper and clean towels. IN A “FOUR STAR HOTEL”! I could write a 5000 word essay on reasons not to come here, but the overall message is that both myself and my girlfriend (having fallen for the hotel’s slick advertising, which the hotel seemingly spends its entire budget on) couldn’t have been more disappointed. Perhaps the worst place to stay together having been reunited for the first time in five months due to coronavirus. At least the town has nice restaurants, though.
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Date of stay: August 2020Trip type: Traveled as a couple
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Charlotte wrote a review Aug 2020
5 contributions
Where to start here. It was terrible from start to finish. This is supposedly a 4 star hotel but I’ve stayed in 2 star hotels that far outclassed this one. The shower head in our room was broken, the TV remote and clock were also broken, the wifi was slow and laggy. They advertise a gym and squash courts on their website but when we got to the hotel we made the unpleasant discovery that these were shut for renovations. We booked an ‘apartment’ suite which had no kitchen or anything that would make it any different to a normal hotel room. Here is the worst thing: the room was not cleaned ONCE in our entire 4 days here even though we put the ‘please clean’ sign on the door the entire time. Everything extra had to be paid for, even meals. The so called ‘aqua park’ advertised on their website is completely overpriced: there’s one slide and 4 small pools, extreme let down especially considering the 20€ cost per person for 90mins. We tried to go to the aqua park at 8pm because it shuts at 9 but when we got there we were told that the latest to buy a ticket was 7:15pm and so we couldn’t go in. The service is absolutely terrible, when we complained none of the staff seemed to care, the customer is made to feel completely neglected and their needs are uncared for. I want my money back, this was a complete wasted holiday and not at all what was advertised to me. The reception staff spoke poor English, luckily my boyfriend speaks Czech and so could easily communicate with them but otherwise language would have been an issue. The only positive I can think of was the breakfast which had a lot of options, but it is not at all a ‘restaurant’, more like a dining hall. It is ironic that this is sold as a ‘wellness’ hotel when I spent the entire time frustrated, bored and upset. Luckily the town of Frymburk is beautiful and we enjoyed the food and atmosphere in local restaurants, as well as Lipno lake, but this hotel was a total rip-off and I wouldn’t recommend it to anyone. I have stayed in Travelodges and Premier Inns that were better than this 4 star hotel. I have never felt so dissatisfied and cheated than after my stay here.
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Date of stay: August 2020Trip type: Traveled as a couple
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Petr K. wrote a review Jul 2020
1 contribution
I think somebody has forgotten that we don't live in 90'! The hotel is absolutely anti-guest focused. I have never seen so many argues between guests and receptionists or other personnel. On paper looks everything great but reality kicks you out of dreaming very quickly. - A 4-star hotel should have better equipped rooms - without broken hairdryer, smelly fridge, water staying in shower tub. - Arrogant personnel. - Cleaning of rooms is performed after complains. - Cold water in aqua center showers. - Quite expensive dinners for the quality of served meals. This is really not a 4-star hotel and absolutely deserves not the money you spent for your vacation if you don't want to be angry and disappointed like us. Please try other hotel this one doesn't deserve you ;).
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Date of stay: July 2020
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Expected wrote a review Jul 2020
2 contributions4 helpful votes
1. Total dirt in the hotel room. Hotel, not apartment. Our room was not cleaned at all until we asked for it. They have only 1 or 2 cleaners who is very arrogant and never have time. They don't change towels and do nothing literally in the room, do not even come. So we had to use wet towels next day as it didn't have time to dry. 2. Receprionist told us that we have a dinner included. After three days it appeared that dinner is not included and we have to pay 100 euro for that. After we tried to explain that she made a mistake, manager came to as and said that this is our fault and that we mislead the receptionist and the restorand employees !!!! In very arrogant and nasty way! !!!!The fish rots from the head!!!! 3.Internet? No wifi in rooms, Even 4G intetrnet hardly catched. 4. Oh yes, during coronavirus they suppose to have desinfection everywhere, and yes, they have. But it is NOT DESINFECTION inside of bottles. Smells like water from swimming pool. 5. Fan was broken in the first day and noone came to fix it after we requested. 6. And the cherry on the cake - there are no mirrors..)) really. You will never know how do you look until return home. Our sincer advice STAY IN DIFFERENT "HOTEL". It is not 4 stars at all, I would say it is not hotel at all. If you really need to have wellness go the once but live in different hotel. This one is disgusting.
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Date of stay: July 2020
Value
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Room Tip: choose different hotel
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Andrei Popescu wrote a review Jul 2019
Brno, Czech Republic10 contributions2 helpful votes
Not a 4 star for sure! Table tennis was on the list, but not available. We wanted to play billiard but there was no light where the pool table was set, we asked for light, some guy came and changed a light bulb in another location. We asked again and told the reception lady that we cannot really play without light and she said "... but you are playing...". Restaurant bar staff was very rude, whenever we asked something the answer was "moment" with a rolling eyes face. At the pool you are forbidden everithing: no ball, no jumping, no splashing, no smoking, even outside, We were not alowed to take coffee at breakfast out of the room to the hotel terrace for a smoke. Welness receptionists were nice and always willing to help. We got the first room on the last floor, room was not ready, covers were in a pile not on bed and withour sheets. We asked for another room, we got one but with the default eyes rolling and comments in Czech (my partner understands Czech and the coments were not nice). Overall, a bad experience. Too bad because the location is great.
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Date of stay: July 2019
Location
Cleanliness
Service
Trip type: Traveled with family
Room Tip: TV set is very old, bring a DVI2HDM adapter - no hdmi available
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PRICE RANGE
$90 - $110 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicBohemiaSouth Bohemian RegionFrymburk
NUMBER OF ROOMS
192
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Frequently Asked Questions about Wellness Hotel Frymburk
Which popular attractions are close to Wellness Hotel Frymburk?
Nearby attractions include Park Frymburk (0.7 miles).
What are some of the property amenities at Wellness Hotel Frymburk?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Wellness Hotel Frymburk?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Wellness Hotel Frymburk?
Yes, free parking is available to guests.
What are some restaurants close to Wellness Hotel Frymburk?
Conveniently located restaurants include Restaurace Pohoda, Big Pub, and Hotel Maxant Restaurace.
Are there opportunities to exercise at Wellness Hotel Frymburk?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Wellness Hotel Frymburk located near the city center?
Yes, it is 0.4 miles away from the center of Frymburk.
Does Wellness Hotel Frymburk offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Wellness Hotel Frymburk?
Many travelers enjoy visiting Vítkův hrádek (3.2 miles).
Is Wellness Hotel Frymburk accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.