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Mercure York Fairfield Manor Hotel

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Mercure York Fairfield Manor Hotel
Mercure York Fairfield Manor Hotel
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974 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Peterborough
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW

Booked another Autumn weekend break with Mercure Their spring and autumn breaks are tremendous value We were allocated a room just as requested at booking The rooms can be a little on the cool side so you do have to ramp up the heating The food was very good especially the chefs special of fillet steak for the evening meal... More 

Helpful?
Thank rosie1959
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear rosie1959, thank you for choosing Mercure again and for adding your positive review. Hope to be able to welcome you back again soon. Kind regards Gordon Stewart More 

Potterspury, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW via mobile

Arrived at 18.00 shown to our room which seemed good except that it was extremely cold. The receptionist, Gitina, tried to be helpful and showed us to another room. This one too was well decorated and a good size but again impossibly cold. Gitina, after further searching said that there was only one room available and showed it to us.... More 

Helpful?
Thank henry186338
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear henry186338, thank you for taking the time to add your feedback. I am sorry that your bedroom experience did not meet your expectations due to the temperature; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the... More 

Leeds
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

I was booked to be the Toastmaster for a ball held at this hotel. Having previously been to Mercure's where I wasn't overly impressed, I didn't have great hopes, however this hotel completely changed my view of the brand. The staff were really friendly and helpful, particuarly reception and the banqueting manager, and the food really delicious. Service for the... More 

Helpful?
Thank EnjoyableDays
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear EnjoyableDays, thank you for taking the time to add your feedback and I am pleased that we have restored some of your faith in the brand. I am most proud of your comments on our team and your recommendation for parties. Hope to be able to welcome you back again in the not too distant future. Kind regards Gordon... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Great Hotel, great staff. Stayed with my wife and we were really pleased we came here again. The rooms have a hairdryer and a trouser press, tea, coffee everything except an iron which they may hire you ( we didn't ask ). Only disappointment was the removal of the eggs benedict which i has last time i stayed for breakfast,... More 

Helpful?
Thank quizzlem
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear quizzlem, thank you for staying with us again and for taking the time to add your review. Glad the breakfast menu change did not detract from your stay; hopefully you will be able to return again in the not too distant future. P.S. Irons and ironing boards are free, on request. Kind regards Gordon Stewart More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Key card repeatedly would not open room on check in so we were moved while we were away from the hotel. Returning back to the hotel at 11pm we were kept awake by loud music from a corporate party that we had not been informed about. Room was noisy all night due to heating/ventilation fans outside the room. Majority of... More 

Helpful?
Thank Neil T
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Neil T, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Friendly staff, very clean place. we was there for our wedding anniversary (not sure if they know this ) but had a 4 poster bed,and a spa bath. very big room ( little cold). lovely evening meal, nice choice of breakfast even thou a little cold. only down side for us was we didnt realise till we got there that... More 

Helpful?
Thank jue1965
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear jue1965, thank you for choosing our hotel for your celebratory weekend and for adding your positive feedback. I appreciate your feedback on the temperature and our Maintenance Manager is investigating this further. Kind regards Gordon Stewart More 

Wakefield, England, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Everything about hotel food room staff perfect my only problem was booked with wowcher voucher and they do not give u weekends said all rooms for wowcher had been allocated think it was a scam stayed Friday so cost my day off work so trip not cheep as was supposed to be

Helpful?
Thank Carl G
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Carl G, thank you for taking the time to add your feedback and sorry to hear of your challenges with Wowcher. Please keep an eye on our own website for special offers and directly availability on your dates of choice. Kind regards Gordon Stewart More 

wesham
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

Shame it`s just outside the city centre but still only £12 in a cab . Elegant character dining room and hallways , clean modern bedrooms . Fantastic black out curtains - we nearly missed breakfast ! Definitely recommend

Helpful?
Thank Grant L
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear Grant L, thank you for adding your feedback and recommendation. Hopefully we can welcome you back for another late breakfast in the near future. Kind regards Gordon Stewart More 

Manchester
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We stayed for a midweek break during school midterm break. The location is very suitable for visits to York. Breakfast is a shambles. If it wasn't for the hostess nothing would get done. Vacant tables were not cleaned off next to us the whole time we were there. I can understand not setting tables late in service but there is... More 

Helpful?
Thank James B
Gordon S, General Manager at Mercure York Fairfield Manor Hotel, responded to this review

Dear James B, thank you for your feedback and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Mercure York Fairfield Manor Hotel

Address: Shipton Road, Skelton, York YO30 1XW, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Price Range: $67 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure York Fairfield Manor Hotel 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Ramada York Fairfield Manor
York Ramada
Mercure York Fairfield Manor Hotel England/Skelton, UK
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Questions & Answers

Here's what travelers have asked, with answers from Mercure York Fairfield Manor Hotel staff and other travelers.
11 questions
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Questions? Get answers from Mercure York Fairfield Manor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have a more modern room than those in old building ”
 of 5 bubbles michaelcZ981UH, 4 days ago | Read review
“We were at the back of the hotel so very quiet, I believe it could be noisy at the front.”
 of 5 bubbles lavinia68, Oct 17, 2016 | Read review
“Quite a busy road out front so best to avoid those rooms if possible”
 of 5 bubbles Deansy1, Sep 29, 2016 | Read review
“The hotel is in a quiet location set in large grounds so there's little noise.”
 of 5 bubbles U2434WVmikes, Sep 14, 2016 | Read review
“2nd floor rooms good, try and get room away from adjacent main road.”
 of 5 bubbles mojo293, Aug 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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