Marknadsvagen 63, Jukkasjarvi, Kiruna 981 91 Sweden
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About
#1 of 2 hotels in Jukkasjarvi
Location
4.6
Cleanliness
4.6
Service
4.3
Value
3.8
Travelers' Choice
Welcome to the original ICEHOTEL. Founded in 1989 in the village of Jukkasjärvi, Sweden, ICEHOTEL is a hotel and an art exhibition with ever-changing art created in a new guise every winter, completely made out of natural ice from Torne River, one of Sweden’s national Rivers and last untouched waters. When the winter suites have melted back into the river in the spring, a part of the hotel still stands, our permanent part of ICEHOTEL called ICEHOTEL 365, open 365 days a year. A place where visitors can experience the ice and snow year-round and experience winter inside – no matter the outdoor temperature. Including our luxury suites, each with a private relaxe and bathroom, art suites, an ice gallery with ice sculpting opportunities for guests and our world famous ICEBAR that serves Champagne and drinks in the rocks. The entire ICEHOTEL 365 is cooled in the summer by the solar panels, harnessing the energy from the neverending midnight sun. A warm welcome to ICEHOTEL!
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Property amenities
Free parking
Free internet
Sauna
Free breakfast
Hiking
Horseback riding
Airport transportation
Conference facilities
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Ski rentals
Skiing
Fishing
Board games / puzzles
Shuttle bus service
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
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Room features
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Norwegian, Swedish
Location
Full view
37Car recommended
Grade: 37 out of 100
2Restaurantswithin 5 miles
4Attractionswithin 5 miles
Contact
Marknadsvagen 63, Jukkasjarvi, Kiruna 981 91 Sweden
Name/address in local language
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2165Reviews94Q+A100Room tips
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This was advertised as a half day trip but in fact it was from 9 to 5 , 2 hours each way by coach group limited to 30 some people at the hotel missed out because the trip was fully booked. The scenery on the journey was fantastic we also saw a Moose. The ice hotels we're amazing Ice hotel 30 melts away but ice hotel 365 is built in a concrete Frame and is there all Year Incredible experience beyond our expectations highly recommended.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very interesting experience to sleep in the cold room. I am so thankful for the warm sleeping bag and beanie that was provided. Woke a few times during the night as my nose got cold.The warm room was great.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: July 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is not worth staying there. Just go and see the sculptures and skip the hotel at all. Very unfriendly personal and absolutely no services. Restaurant closed, breakfast was ok but not worth the 1.000€ we pay for the night.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: July 2022
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do not miss the WILDERNESS DINNER. Our guide Martin went beyond expectations offering us an unforgettable journey through the local history, traditions, culture and people. On top of that, the food was fantastic and the nature incredible! This is a MUST when visiting the region and 5 starts to Martin who has been exceptional in every sense!
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: May 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Icehotel Sweden, Gästservice/reception at ICEHOTEL
Responded Jun 12, 2022
Dear Meriss, How lovely you had such a great time with us! I will make sure Martin will receive this positive feedback :) Kind Regards Team Icehotel
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We stayed for two nights in Kiruna and couldn't go further without paying a visit to this awesome place. All the rooms have different themes and it's so bizarre how they made this. The staff is very nice and takes time to explain how all the pieces are made. Drinks in the bar are served in an ice glass and taste very good
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Icehotel Sweden, Gästservice/reception at ICEHOTEL
Responded Jun 12, 2022
Dear Marty, We are happy to hear you enjoyed your visit at Icehotel :) Kind Regards Team Icehotel
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If you get the chance you should do it! We stayed in a two bed Arctic Chalet for the first two nights of our stay. It was perfectly comfortable, nicely decorated and benefitting from a kitchenette (kettle and microwave) and a dining table and chairs. The shower room was spacious and the toiletries were gorgeous. It snowed the whole time we were there which meant that there was no aurora to see, but it was still a magical experience, deep, deep snow and the chance to trudge in sub-zero temperatures in huge snow boots and a suit which was basically a live-in sleeping bag! Food and drink in the hotel's various options is expensive in a typically Swedish way. In the Icehotel Restaurant, a small glass of wine comes in at around £10 and a main course will set you back over £20. Breakfast is by far and away the best meal of the day, there is a huge selection and everything is of a very high quality. On our last night we slept in an ice room. Doing this on the last night was a mistake, it makes much more sense to do it on the first night, for logistical reasons. The ice rooms can only be accessed after the day-visitors have left the site, at 1800 in the evening. We checked out of our warm accommodation at around 1100 and accessed our locker to store our luggage, however after that we found it quite difficult to fill the hours between warm-room-check-out and ice room bedtime. My advice would be to do the ice room on the first night on site. The locker area is where the toilets, sauna and showers can be accessed when staying in an ice room. This is by no means a luxurious experience, it's a bit like a youth hostel and any comfort must be sought elsewhere on the complex. Bedtime finally came, we collected our sleeping bags from reception and made our way to our room. I was concerned that I wouldn't sleep, that it would be too cold and I would end up on a bench in the locker room - however, it was one of the best night's sleep I have ever had. It was quiet, peaceful and I stayed toasty all night. Every member of staff we encountered was helpful, friendly and accommodating. The area around the Icehotel is best experienced by husky sled or on a snow mobile, so booking excursions is imperative. The hotel is super, but the Arctic is the real showstopper on this trip.…
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Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I travelled to ICEHOTEL for a solo 2-day stay. The people, facilities, activities, and food were wonderful. And the location is even more beautiful than I imagined. During my stay, I participated in dog sledding (as a musher!) and a photography activity. Throughout, I felt safe and cared for. My short stay left me feeling peaceful and rejuvenated. I wish I had been able to stay longer!
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Trying to keep this positive, the location is one of the most beautiful we have ever visited, the activities were superb, the night snowmobile tours x 2 and driving our own huskies in the woods (a brilliant seperate company). Guides were brilliant. Walking on the lake in total peace was just incredible. As for the hotel itself, it is a sprawling mess, but the art ice rooms are absolutely incredible. We chose not to sleep in a cold room so we had a warm room which was basic - bed is too soft to sleep in. Breakfast is basic. customer service at the hotel atrocious. We flew in, we paid for transfers and when we got our luggage there was no one there and for some reason their phone lines were not accepting calls from another mobile. There were no taxis. We ran for one were told it was impossible. We were abandoned but luckily a kind British couple had organised their own taxi in advance and took us the hotel. What was even worse was the response. We had not been told anything about the transfer and usually you would expect the hotel to be in the arrivals with a sign. They said this was because they never know!... sometimes a taxi sometimes ia bus... and on this occasion it was a bus. We went outside of course to look for any ice hotel transfer and there was no bus. The hotel tell us the bus driver had searched the departure hall, (which is tiny), and checked to make sure there was no one left. We had stood by the entrance the whole time so we know this was a blatant lie. We were on the list but that didn't seem to make any difference. It is not a normal Airport, if you are abandoned there, there is no way out. This completely ruined our trip due to the stress caused and upset. The reception staff just didn't get it. There was no proper apology, not even a glass of wine to say sorry. What they said was they would refund the cost of the transfer they never provided! At check out there was over 300 krona credit on my account to give back to me. They said they couldn't do this on my card. They have not responded to my emails and not given me the money back. It is only a small amount of money but it is the principle here. I still recommend staying at the hotel however because of everything else mentioned above.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We were an inconvenience to the staff. Breakfast was supposed to be until 10. There were no pancakes, but the plate was filled up at 5 to 10. I went up to pick up a couple and the girl who had just brought them out told me I would have to eat quickly as they were closing at 10. I couldn’t think why they would bring out 50 pancakes just before they closed until I realised that they had been specially cooked then for the staff to eat!
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had fantastic experiences with our guides Mark during the Jukkasjärvi sauna ritual and Czarek at the Ice fishing adventure. Such nice, professional and accommodating guys. They really made a big difference for us on this trip!
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$112 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
icehotel hotel jukkasjarvi, icehotel sweden, ice hotel sweden
LOCATION
SwedenNorrbotten CountyKirunaJukkasjarvi
NUMBER OF ROOMS
127
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Claim Your Listing Frequently Asked Questions about ICEHOTEL
Which popular attractions are close to ICEHOTEL?
Nearby attractions include Icebar (0.08 miles), Jukkasjärvi Kyrka (0.7 miles), and Nicke Sarri Design (0.5 miles).
What are some of the property amenities at ICEHOTEL?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at ICEHOTEL?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at ICEHOTEL?
Yes, guests have access to a sauna during their stay.
Does ICEHOTEL have an airport shuttle?
Yes, ICEHOTEL offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does ICEHOTEL have airport transportation?
Yes, ICEHOTEL offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ICEHOTEL located near the city center?
Yes, it is 0.4 miles away from the center of Jukkasjarvi.
Which languages are spoken by the staff at ICEHOTEL?
The staff speaks multiple languages, including English, Swedish, and Norwegian.