This was our first visit to Bulgaria and our first time at an all- inclusive hotel. We chose this location because we did not want to be part of huge hotel development. The hotel and its villas are part of a large park with wonderful shade trees, there were plenty of beach chairs at all times (and nobody seemed to reserve them in advance !!! Yay!) Our kids are too old for the kids program but I’ve never seen as many kids at a kids disco anywhere before ! The animation team is multi talented and very hardworking . We very much enjoyed Christina’s . yoga class. and our teens loved the gym. The food was absolutely delicious, lots of seafood, veggies, imaginative appetizers and “little works of art”-pastries. Kranevo itself is a quiet resort town in transition- there are lots of supermarkets, souvenir shops and restaurants, but also a empty storefronts and buildings mixed with brand new hotels along the beach . We did a lot of fun day trips in a one hour radius - without a (rental) car your options are more limited to “ just” a lot of relaxing in a lovely setting. FYI villas are two adjoining rooms with big and super comfortable beds, a one person pull out sofa, and a small patio. The location is a short walk to the main restaurant - making for a quiet stay. There were a few stray dogs and cats that pass through the property ( and all over town ). The dogs have tags which means that they are vaccinated and fixed. They were all friendly, kept to themselves and it was nice to see that they obviously are being fed and cared for.…
We spent a week in this hotel as a family of three. Our stay was much better than expected, loved this place. Very service-minded staff, excellent cuisine, highly professional entertainment team, spacious room. The only thing I missed is the gluten and dairy free option.
The place is absolutely beautiful and peaceful. People allways nice, ready to help. We lived in a 2room appartment. Light, clean and spacy. Great restaurant and beach bar. Daily cleaning. Also we got a surprise, fruits and a Champagne bottle on husband's birthday. People are nice. Sending hugs to the animation team! This was a great experience!
We stayed for a week in July 2021 in the hotel two families with 1-2 year olds. ================= Oтседнахме за седмица през Юли 2021 - две семейства с по едно дете на годинка и половина Pros: The hotel has its own beach and it has reasonable capacity on the beach. Food and personnel in the restaurants and bars was decent quality. Animators organized various activates for the little ones. =================== Хотела има собествен плаж с достатъчно място на плажа. Храната и персонала в ресторантите и баровете бяха на добро ниво. Аниматорите организирахме доста занимания за малките Cons: We bought the royal club offer and the rooms are in a separate building. We got probably one of the worst rooms in the whole building which was on the side and facing the back of the villas. According to specification it should had at least park view but that was not the worst. Its entrance door was right in the hallway of the building an you could hear everyone going in and our of the building which was a lot and was interrupting our little one afternoon nap. There shouldn't be such a room in a 4 star hotel and they should improve sound isolation.... After complaining they managed to find us another room which was right next to this one but at least its front door was not directly in the hallway and it was not so noisy. Unfortunately, we had other extras as ants in the room and a ton of mosquitos. Room cleaning was below average probably due to lack of personnel and one day they didn't even clean our room. On top of that on our last day the room maid said she was instructed not to change our sheets because they change only the most dirty ones and we are leaving the next day. With royal club you get minibar everyday which sounds great until you see it. 2 cheap beers from Lidl and 2 cokes. We wanted to exchange or cokes with coke zero and it took 3 days talking to reception to figure out if it is possible and actually do it. Reception staff was friendly but they had no idea what to do... In the bars you only could chose from some basic cocktails but not a simple drink like Nescafe frappe even with the royal club. The hotel advertises itself as chidden friendly but our cots didn't have mattresses but a duvet folded in two. They explanation was that they had too many children and not enough mattresses.... Don't think about children bed linen - we had full size line in the cot...There was a waterslide but the stairs were so rusty that we were afraid to let our little one go there. As you can imagine he wanted to go there all the time and was crying. ================== Резервихаме стаи royal club, които са в отделна сграда. Получихме може би най-лошата стая в цялата сграда, която беше острани и гледаши към гърба на вилите. По оферта всички стаи бяха с гледка към парка. Входът към стаята беше в коридора, където влизат всички в сградата и всичко се чуваше. Това беше доста неприятно и пречеше на дето да спи следобяд. Абсудрно е да има такава стая в 4 звезден хотел и трябва да си оправят звуковата изолацията и вратите. След като се оплакахме ни преместиха в друга стая, която беше точно до първата, но поне врата и не беше във входа на сградата и беше по-тихо. За нещастие имахме други екстри като мравки в стаята и много комари. Почистването на стаите беше незадоволително може би поради липса на персонал и претупване на работата. Един ден дори не почистиха стаята ни... Отгоре на това последния ден камериерката ни каза, че са и казали да не ни смяна чаршфаите, защото сме си тръгвали на следващия ден и нямали достатъчно чаршафи (искаха за 8 нощувки да не сменят чаршфаите само веднъж). С royal club получавате безплатен минибар, което звучи супер докато не го видите - 2 евтини бири от лидл и 2 коли на ден. Искахме да сменим колата с нещо друго - кола зеро, но отне 3 дни ходене на рецепция и разправии докато това се случи. Хората на рецепция бяха учтиви, но за съжаление не знаеха какво правят. В баровете можеше да се избира само между базови коктейли но просто питие като Nescafe frappe не беше включено дори и в royal club. Общо взето трудно можеше да вземеш нещо по-здравословно за пиене без захар освен наливна вода. Вода в бутилка се плащаше и трябва да купува отделно за децата. Хотела се рекламира като подходящ за семейства с деца, но бебешките кошари няма матраци, а олекотена завивка сгъната на две. Обяснението беше, че имало прекалено много деца и нямали достатъчно матраци. Можеше поне да ни предупредят, за да си донесем собствен. Нямаше и детско спално бельо, а нормален размер чаршаф и завивка, което за малко дете може да и опасно. Имаше водна пързалка, но стълбите и металните повърхности бяха толкова ръждясали, че ни беше страх да пуснем детето там. Както можете да си представите, то искаше да ходи там и ревеше, защото не го пускаме. По-добре я нямаше...…
The property is very beautiful, big and well maintained, the rooms are cozy and clean, BUT... there is no water to drink in the room, unless you have the ULTRA all inclusive package. This normally refers to international alcoholic and non-alcoholic beverages. You can drink water from the dispenser in the restaurant, lobby bar, beach bar, but if you want to drink some in the room, you have to carry one or more glasses, deppending on everyone's needs. If you want a BOTTLE of water, you have to pay for it. WATER is the most basic thing a hotel room should provide, regardless of the meal package included (ultra/all inclusive, half board, breakfast only, or no breakfast at all!). Also, there is no vanity kit in the bathroom (cotton buds, shower cap, facial cleansing pads). There are no hotel slippers in the room, you have to bring your own from home. Any self-respecting hotel must have the rooms equipped with all the BASIC supplies, to make the stay pleasant comfortable.…
The hotel is very calm and quiet. The rooms are very comfy, clean, and large. The beds are soft. The location is perfect - the beach is near. The restaurant is very nice, clean and the food is delicious.
2020 Bad Year with Pandemia and Covid-19! Algara was the Best School of Tourism! Everithing was Perfect! Beautiful place, Professional personal, High quality service, help full and always present, when you need them, for any type of issue that May appear, anytime, 24/24, 7/7. Thank you Algara Beach❤️🇧🇬
Excellent location, good food in all inclusive, Rooms big, comfortable and clean. Stuff very polite and helpful. Advisable for families. Very nice green area all you need to have a rest near the seaside. Entertainment for small ones need some improvement.
The location is perfect, people are very nice and the local food was delicious 😋 the gardens are very well kept so we enjoyed the romantic atmosphere every night of our stay. Thank you and we will be back!
Great hotel, fantastic beach where we could run every morning, swimmig pool just near the beach. Very rich all inclusive option, good food and very polite stuff. We loved our stay there. Not too many people which made me rest and my kids having lots of fun. Everybody happy!