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Plamena Palace

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Oasis str. 13, Primorsko 8180 Bulgaria
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Traveler (142)
Room & Suite (31)
Dining (27)

About

#4 of 47 hotels in Primorsko
Location
Cleanliness
Service
Value
Hotel Plamena Palace is a holiday hotel with stylish vision and pleasant atmosphere. The hotel predisposes to magnificent vacation among the nature beauty. It is only 200m away from the North Beach of Primorsko and is located not far from the main shopping street and the city's attractions.The hotel has 118 rooms & 4 suites and offers extra services such as: 24/7 reception, lobby, restaurant, barbeque, room service, conference hall, wireless and lan internet, safe, business services, parking lot, garage, laundry, ironing, rent-a-car, transport, fitness hall, outside swimming pool, Jacuzzi, children swimming pool, playground, play room for children.All the rooms have modern and comfortable furniture, central air conditioning system, TV set, hair-drier, telephone; mini bar and remote access control.Plamena Palace's lobby and restaurant will enchant the visitor not only with various drinks and dishes, but with pleasant atmosphere among the natural beauty. The lobby is open 24/7 and includes a charming garden, while the restaurant enchants all guests with Bulgarian and European meals. Hotel Plamena Palace is the right place for your vacation, celebrations and family parties.The conference hall is suitable for your company's meetings, presentations and seminars.Hotel Plamena Palace has won twice the price for "Best Hotel in Primorsko" in 2006 and 2008. In 2012 Hotel Plamena Palace was rewarded for a special contribution to the tourism sector in Primorsko.Let us take care of your wonderful mood and pleasant stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Diving
Game room
Hiking
Horseback riding
Tennis court
Billiards
Fishing
Table tennis
Kids club
Airport transportation
Car hire
Meeting rooms
Massage
Baggage storage
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Safe
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Budget
Languages Spoken
English, Bulgarian
83Reviews6Q+A7Room tips
Traveler rating
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Popular mentions
Pinecone-sw wrote a review Jul 2021
Bucharest, Romania243 contributions107 helpful votes
This hotel is nicely located. Not to far from the beach and city center, but not so close to deal with the noise and traffic. Room is as expected. Only thing that was not so great is their double bed is two singles pushed together. Which is OK, but they only have linens of the singles, so two people each have a blanket, not one for both people. Breakfast buffet is good, with good food, freshly prepared. And they keep the food coming. No waiting for anything. Staff was friendly and helpful. Rooms x17 - x28 overlook the pool and restaurant, and on the higher floors can see the sea. But there may be some noise from the outdoor restaurant section. The only time this was an issue was the evening of the Euro final. Which could be expected.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Rooms 17 - 28 on higher floors have some view of the sea,.
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LWQ_CZ wrote a review Jun 2019
Prague, Czech Republic36 contributions24 helpful votes
Hotel is situated near the beach and it is reachable after a five-minute walk. Primorsko is a small town overbuild with huge resorts (in Primorsko scale) and hotels, some parts of town are significantly undermaintained but his hotel is new, quite well build and fair to stay there. I can recommend it for sure.
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Date of stay: July 2018
1 Helpful vote
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Julia G wrote a review Apr 2019
3 contributions
Paradise place near the northern beach of Primorsko - Plamena Palace is a wonderful hotel, enchanting its guests with its elegance and uniqueness.The hosts and the whole staff of the hotel are extremely amiable and warm-hearted, giving their guests a friendly and cozy atmosphere, making them feel at home. The service is of the highest class, the food and beverages prepared at the hotel are unique and always fresh.The swimming pools which the hotel has (1 for adults and 1 for children) are extremely clean and well maintained - there you can spend pleasant hours, having fun or relaxing. Hotel Plamena Palace provides you with a wonderful vacation, plenty of positive emotions and keeps your unforgettable splendid memories forever. Paradise on the Bulgarian South Black Sea coast.
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Date of stay: August 2018
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Response from PlamenaPalace, Manager at Plamena Palace
Responded Apr 18, 2019
Dear JuliaG2598, I am happy you enjoyed your stay in Hotel Plamena Palace. We truly appreciate your feedback and we are glad you took your time to share your positive experience with the readers of TripAdvisor. Fulfilling guests’ expectations is our duty and we are pleased that our efforts have been noticed. I am very grateful for your detailed description of the experience we offer. I believe you will find reasons to book with us again in the future and we will have the chance to provide you with a worthwhile experience. We look forward to welcoming you again the next time you are in Primorsko. If we can do anything for you during your next visit to our hotel, please do not hesitate to contact us. Sincerely, Plamena Ivanova Operations Manager
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MariaGenova-Zankova wrote a review Feb 2019
Sofia, Bulgaria29 contributions2 helpful votes
+1
PLUSSES: - Spacious room. - Very comfortable beds (for the adults). - Relatively quiet location. Far from the dangers and chalga-music. crickets in the evening :) Near one of the beaches. - Very polite, responsive, smiling and adequate staff - admirations! - Communication in Bulgarian, without any discrimination, due to the prevailing foreign guests. We are in Bulgaria and that's what it is. - Clean pools. - Free parking without any problem. - Cultural guests of the hotel. - Good breakfast - fresh, varied and plenty. Delicious lunch and à la carte menu. - Clean - common areas, room, change of towels, toiletries. - Communication - excellent! Accurate, short, clear messages in Bulgarian and English, where needed. Light check-in and check-out. - Good internet - Security - we had no problems with our belongings during our stay. - Value for money. A feeling that you do not give your money in vain. I recommend in general! MINUSES: - Our room was "literally" staring at the adjoining room's terrace (angular). The size of the room compensates for this inconvenience, somewhat. - The folding armchair beds for kids are not the best solution. Our young son (4-5 years) was constantly falling and had to sleep between us (the parents) - Rust on the driers, they are replacement. - The ladder in the pool is shaken - drained for repair. - Around the children's pool is quite slippery, tiles glued on a slope ... Unsure adequate safety of infant, inflatable trampoline. Nobody monitors compliance with the requirements for no more than 6 children, age, etc. Our younger son gave up the pleasure of the first evening, being pressed and gasped by older children (apparently over 8 years of age). Our great son (11 years old) could not have fun, observing the same requirements. The trampoline works only in the evening when there are lots of mosquitoes around. - There was no chalk for the sticks at the billiard. - Juices on breakfast - pure water, sweetened and colored! It's normal to have water at a normal (room) temperature! - The smokers / non-smokers organization. The ashtrays on the breakfast table, burned tablecloths, and tobacco smoke while eating, with children is a disgusting sensation. MINUSES: - Our room was "literally" staring at the adjoining room's terrace (angular). The size of the room compensates for this inconvenience, somewhat. - The folding armchair beds for kids are not the best solution. Our young son (4-5 years) was constantly falling and had to sleep between us (the parents) - Rust on the drier, it has to be replaced. - The pool's ladder is shaken - drained for repair. - Around the children's pool is quite slippery, tiles glued on a slope ... Unsure adequate safety of infant, inflatable trampoline. No one monitors compliance with the requirements for no more than 6 children, age, etc. Our younger son gave up the pleasure of the first night, being pressed and gasped by older children (apparently over 8 years of age). Our great son (11 years old) could not have fun, observing the same requirements. The trampoline in question is stretched only in the evening when there are swamps of mosquitoes around. "There was no credit for the balls at the pool. - Juices of breakfast - pure water, sweetened and colored! Steps would have been better. It would have to have water at a more normal (room) temperature! - The smokers / non-smokers organization. The ashtrays on the breakfast table, burned tablecloths, and tobacco smoke while eating, with children is a disgusting sensation. - The tempting cushions on the desk chips (in a symbolic amount at a strike price) from the mini-bar is detrimental to little children and their parents!
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Date of stay: August 2018
Rooms
Location
Service
Trip type: Traveled with family
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Response from PlamenaPalace, Manager at Plamena Palace
Responded Feb 18, 2019
Dear MariaGenova-Zankova, Thank you for sharing your experience with us and the readers of TripAdvisor. Your detailed description of the services in Hotel Plamena Palace is the feedback that any hotelier needs to be given. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. I hope you had a nice time while staying in Primorsko although there were some details bothering you. I want to assure you that we will continue working on providing better service and will consider every single point you made in your review. We look forward to welcoming you back again the next time you are in the area of Primorsko. If I can do anything for you during your next visit to our hotel or try to find more suitable room for you, please do not hesitate to contact me. The front desk would be happy to connect you to my office. Sincerely, Plamena Ivanova Operations Manager Hotel Plamena Palace
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Tour769983 wrote a review Sep 2018
7 contributions1 helpful vote
The only good things I have to say is the reception staff are great and pool area is nice otherwise I would never give this a 4 star as the food is very basic not much choice at the bar my sheets never got changed all week I mentioned that the panel that hides all the pipework fell out I reported this on my second day they never came to fix it would never come here again
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Date of stay: September 2018
Value
Cleanliness
Service
Trip type: Traveled solo
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Response from PlamenaPalace, Manager at Plamena Palace
Responded Nov 2, 2018
Dear Tour769983, Thank you very much for commenting your stay with us and sharing your opinion with the readers of TripAdvisor. It has always been of great importance for us to receive Guests’ feedback. I hope you had a nice time while staying in Primorsko although there were some details bothering you. I want to assure you that we will continue working on providing better service and will consider every single point you made in your review. Once again, thank you for your stay. If you have any special recommendations please do not hesitate to contact me. The Front Office team will be happy to forward your inquiry to me. Sincerely, Plamena Ivanova Operations Manager
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PRICE RANGE
$47 - $82 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaBurgas ProvincePrimorsko
NUMBER OF ROOMS
118
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Frequently Asked Questions about Plamena Palace
Which popular attractions are close to Plamena Palace?
Nearby attractions include Historical Museum of Primorsko (0.5 miles).
What are some of the property amenities at Plamena Palace?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Plamena Palace?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Plamena Palace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Plamena Palace?
Yes, free parking is available to guests.
What are some restaurants close to Plamena Palace?
Conveniently located restaurants include Insolito Mediterranean Restaurant, Restaurant Prima Vera Armenian cuisine, and Capri Pizza Bar & Fish.
Are there opportunities to exercise at Plamena Palace?
Yes, guests have access to a pool and a fitness center during their stay.
Does Plamena Palace have airport transportation?
Yes, Plamena Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Plamena Palace located near the city center?
Yes, it is 0.6 miles away from the center of Primorsko.
Are any cleaning services offered at Plamena Palace?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Plamena Palace?
The staff speaks multiple languages, including English and Bulgarian.