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Hotel Woscherhof

Traveler (64)
Room & Suite (22)
Pool & Beach (14)
Certificate of Excellence

About

#2 of 4 hotels in Uderns
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Golf course
Indoor pool
Laundry Service
Multilingual Staff
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View

Location

Full view
91Reviews
0Q+A
5Room tips
Traveler rating
  • 77
  • 10
  • 2
  • 0
  • 2
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  • English
We should even have left after the 1st night but wanted to give it one more chance. We got a room on the 1st floor which is by itself not a problem but when every morning at 6:45 employees are dragging furniture for 10min, you hear everything. Or when there is an Oktoberfest
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Response from Andreas D, Inhaber at Hotel Wöscherhof
Responded Jul 12, 2017
We thank you for your comment and are sorry you couldn’t enjoy your stay at our hotel; however, we would like to comment on the following issues you have mentioned: • Regarding your complaint about the translucent curtains, we have already ordered light-tight curtains for future guests. • As we have many recurring visitors who stay long-term in our hotel, we provide big wardrobes in our rooms as they are highly appreciated by guests with extended stays. • There is a TV provided next to the bed and opposite it, a cosy sofa is provided, too, so that guests can enjoy TV. • Of course we do not want out chambermaids to disturb other guests while pursuing their work and will put extra emphasis on them executing their work quietly now and in the future. • It is a real pity you didn’t take notice of the hotel’s owner Andreas and his sister Sabine, who put their guests’ well-being first, asking you at your table if everything was alright. You have not mentioned any of these issues you have encountered to them which made it impossible for us to act upon them. (We could have easily arranged a solution to your room problem and could have provided a room on the 2nd or 3rd floor). • Following up from the previous point: we are known and valued for our regional music entertainment offer and will not stop providing it as many of our guests specifically come to enjoy a Tyrolean night with music and fun. • Regarding the problems with the Wi-Fi: of course, we want to provide the best internet connection we can and will improve our Wi-Fi installation immediately. • Regarding the bed sizes: in Austria there is a guideline how big the beds are allowed to be which is called “standardized bed sizes” and cannot be influenced by our establishment. • Also, one important information to your claim paying 250€ per night, you were charged 228€ + 1.50€ for 2 people half board. You did not mention in your complaint that we have only charged 2 nights instead of 3, which you booked. Upon your angry attitude at your sudden departure (one day earlier), we wanted to apologize to you by discounting your fee and attempted to alleviate your mood by it. • However, we are happy you found our pool and hotel dinner to your taste. • And for your next booking we recommend specifically asking for a very quiet room if you are sensitive in this regard as it is much easier for any hotel team to provide a sufficient accommodation if given information as to the needs of the visitors. Kind regards Family Daigl and the Wöscherhof- Team
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Our ski holiday stay was here and we were very happy with the time spend here. The staff are attentive and helpful. Rooms well maintained and large for our family of 3. Evening menu had interesting and good choice of austrian dishes.
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This is really one of my favorite hotels to stay when on a ski trip. The rooms are nice, clean and spacey with good and firm mattresses. The service is super friendly and nothing misses their attention. The breakfast and 5 course dinner is absolutely delicious and of high
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Response from Andreas D, Inhaber at Hotel Wöscherhof
Responded Mar 12, 2017
Hello, thanks for your review. Nice, that you enjoyed your holidays in our hotel. We would be very happy to see you again! Family Daigl and the Wöscherhof Team
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We spent four days in Woscherhof this January. The hotel is good or very good, comparable to other very good hotels in Zillertal area. Fine food, quite big and clean rooms, friendly atmosphere. Two things that make this place even more recommendable: 1. Big and very new
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Response from Andreas D, Inhaber at Hotel Wöscherhof
Responded Feb 14, 2017
Thank you for your very politive review. We hope that you had a good , relaxing vocation at our hotel. We try our best. We know about the problem of the limited parking place und we will solve the problem in the near future. Best regards Family Daigl
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Arrived for a 2 night stay. The hotel has a family feeling. Staff are very nice and welcoming. Rooms are nice, more cosy than exclusive feeling. Rooms have a balcony. A classic alp hotel in style w staff dressed in classic clothes from the region. Great breakfast and The hotel
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PRICE RANGE
$192 - $409 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsTirolUderns
NUMBER OF ROOMS
41
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