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Hotel Glocknerhof

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Hotel Glocknerhof
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8 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Dublin
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 2, 2013

During a two night stay in this hotel I was subject the most appalling customer service I have ever experienced at any hotel. In brief: the tap in the bathroom was damaged when I checked in (it was no longer fixed securely to the wash basin), however as it could still be used I didn't bother to complain to the staff. On the morning I checked out I was absolutely disgusted by the manner in which the woman at reception (I believe she may have been the owner) blatantly accused me of having broken the tap. She insinuated that as I hadn't reported it that I must have caused the damage. She even tried to add the repairs costs to my bill. She was extremely discourteous and rude in how she spoke to me.

There are many other hotels in Pörstchach, I would advise my fellow trip advisor readers to choose another hotel where the management know how to treat their guests courteously and do not make unfounded accusations against their customers or try pass off maintenance costs onto the...
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3 Thank PDR80
Stoke-on-Trent, England, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2013

Really great central location, reasonable rates, very helpful staff and wonderfully comfortable beds. Nice cool rooms, great showers and understanding owners who didn't mind the mess we made. We ate there most days and the food was simple and reasonably priced, the goulash soup was excellent and really cheap. Free wi-fi in the resteraunt, pity it didn't work in the rooms and shame that the bar didn't stay open later but to be honest we were busy having fun elsewhere. More 

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Thank Jo_Sykes
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Amenities

Additional Information about Hotel Glocknerhof

Address: Portschach am Worther See, Austria
Location: Austria > Austrian Alps > Carinthia > Portschach am Worther See
Price Range: $97 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Glocknerhof 3*
Number of rooms: 40
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