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Duni Royal Resort, Dyuni 8133 Bulgaria
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Traveler (212)
Pool & Beach (63)
Room & Suite (5)

About

#1 of 6 hotels in Dyuni
Location
4.2
Cleanliness
4.5
Service
4.1
Value
4.5
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Mini golf
Babysitting
Paid wifi
Outdoor pool
Sauna
Bar / lounge
Restaurant
Poolside bar
Tennis court
Water park
Windsurfing
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Spa
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Safe
Sofa
Telephone
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Bulgarian, German
238Reviews141Q+A17Room tips
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Beks i wrote a review Jan 2020
kent3 contributions2 helpful votes
We spent 11 nights at the pelican hotel at the end of August, there was no problem with getting a sunbed at any point during our holiday, arrive early or late and there is always a bed to be had.. Towel stations are at each pool so you can drop them in and walk to the next pool and get a clean towel, the stations do close over lunchtime but we alwaus exchanged out towels just before closure. The pelican hotel is the furthest from the beach and waterslides so providing you dont mind a short walk then it is out of the way and very quiet, the kids club is at this hotel. Duni resorts has 4 hotels within its grounds and other than the 5* hotel you can eat and drink at any of them, just have your wrist band on show and they serve you with a smile. drinks are all nice and being able to use all inclusive at all hotels is a great touch. the evening entertainment is amazing, best we have every seen in 20years of holidaying, they are a little funny with you taking photos and videos so be prepared for a tap on the shoulder if they dont want you taking any pictures. they were always polite but they like to keep there acts secret so dont want them on social media. Food was very enjoyable, we had no complaints.chips available each lunch time and evening, god send when you have 2 fussy eaters! there is the regular foods at all meal times but nothing unusual to an all inclusive resort. the garlic bread was unbelievable great for large groups as you have so much to explore and so many pools to enjoy. the water asort course for kids is good fun and only a few lev. you dont need to spend anymore money then what you paid for the holiday as so much to see and do within the hotels, watersports are an extra cost but its your choice to pay for this. the hotel has photographers going round taking photos and you get a discount for the more you buy so worth saving them over a few days and then buying them all together, i think they had 1 week at a time available. we had a great holiday and will definitely return, but, we would prefer the beach hotel as it is a little nicer, more modern and location was more to our liking. the pelican is a nice hotel but its at the back and a considerable walk (which we enjoyed) but the room was run down and the beds hard.. you will have a great time if you go to the village
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Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joe Red wrote a review Dec 2019
1 contribution1 helpful vote
I must say it was much better than we could imagine. It was in an isolated location 200 metres from a beautiful beach, taxi's were available from reception so you weren't trapped and the nearest town Sozopol was only 8km away, there were also plenty of other trips you could take by taxi or through the rep I would recommend Nessebur it was about 1hour away by taxi. There was plenty of activities going on around the complex but nothing at the pelican you had to go down on the beach by the activity pool to join in and the evening entertainment was at the amphitheatre which is about 10 minute walk away. Food was good and there was a vast selection to choose. The restaurant was nice though the air conditioning was poor though there were tables outside if you could get one. The rooms were spacious and very clean with sheets changed twice a week. The bathrooms were of a good size with clean towels daily. There was also no need for beach towels as clean towels were provided at the towel booths. The hotel public areas were well kept though This was our first holiday to Bulgaria and I would recommend this hotel and Bulgaria we would certainly go again as is it so cheap
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Date of stay: August 2019
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VaL Dogaru wrote a review Dec 2019
1 contribution
The Pelican hotel was delightful, smaller than the other hotels on the complex but we really enjoyed our stay there. Not very good for people with small babies or disabled as there are quite a few steps to deal with! The food did get a bit boring at the end of the fortnight but we noticed people coming over from the 5 star royal Marina Hotel as the Pelican had much better choice, oh and the cakes were excellent. There is no entertainment at the Pelican but you only have to walk down to the amphitheatre 10 Min's away were after the show there are discos and we even had a beach party one night. All in all col73 The Pelican hotel was delightful, smaller than the other hotels on the complex but we really enjoyed our stay there. Not very good for people with small babies or disabled as there are quite a few steps to deal with! The food did get a bit boring at the end of the fortnight but we noticed people coming over from the 5 star royal Marina Hotel as the Pelican had much better choice, oh and the cakes were excellent. There is no entertainment at the Pelican but you only have to walk down to the amphitheatre 10 Min's away were after the show there are discos and we even had a beach party one night. All in all a really excellent holiday and wouldn't hesitate to go back.
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Date of stay: June 2019
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Dino H wrote a review Dec 2019
1 contribution2 helpful votes
come back after spending a week there and it was hands down the worst holiday experience we have ever had. So many problems to go over but the biggest one was how rude the staff were. No customer care whatsoever, not willing to help anyone and literally would moan if you asked for any assistance. Our air conditioning wouldn’t work and it turns out every other guests that were staying were having the same problem. After speaking to other guests, the reception staff had been telling everyone different stories from an engineer will be out to they have turned the air conditioning off throughout the hotel as it was getting ready to close for the season?!?! We had an engineer out to look at ours and the reception staff contacted us to say he will ‘get a part’ for the air con the following day to fix the problem. Turns out this was a lie and they just told us that to please us at the time. The hotel has a big splash park connected to it and this was one of the reasons we booked here as we have 2 boys. Now imagine the disappointment to find out ( off other guests not the hotel staff) that it was closed, again as they were ‘getting ready to close for the season’. This was not advertised on the website and if it was we would of never booked there. All other families were complaining about this and all the staff would say is ‘well you now know to not book at this time again’! This isn’t exaggerated in any way believe me, these are there actual quotes. Despite it being an ‘all inclusive’ holiday’ a lot of the bars and pools were closed, if you have young ones in a pram then be prepared to carry it up and down stairs to get to the restaurant and pool as there are no ramps. We booked it with first choice and we (along with everyone else that were staying there) complained to the TUI rep and her response was that first choice shouldn’t be selling it as they always have complaints!!!! Not really helpful to us after we had paid a lot to go there. She then went to say that the staff there are underpaid that’s why they are miserable. Our youngest baby has allergy to dairy and my wife who breast feeds him has obviously cut out dairy so he doesn’t have a reaction. They put out allergen advice for the food that they put out, however they put out a pastry that had a symbol that it contained just gluten. My wife had it and my baby son had a severe reaction as it turns out it contained dairy. First choice are currently dealing with our complaints and they are seriously considering not using the hotel again. The rooms were dated and not clean, no sheet on the bed when we arrived and urine on the toilet seat. We obviously asked for a maid to come up and put a clean sheet on the bed and to clean the toilet and her response was ‘tomorrow as it’s to late in the night’ 😂 we were gobsmacked and demanded that she cleaned it which she eventually did. everyone who we spoke to that were staying at the hotel said they were taking it further to ensure the hotel isn’t advertised through first choice again as there experience was as bad as ours. There are so many more issues but I think I’ve ranted enough. Hope you all take the time to read this before you think of booking this hotel.
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steven wrote a review Nov 2019
1 contribution1 helpful vote
To be absolutely honest, it was the best holiday we have ever had. On arrival our cases were taken to our room whilst we ate and had a drink. Throughout our stay (we opted to stay for the full 2 weeks) the staff were brilliant, ever so courteous and friendly. As for the facilities, the resort is a little bit isolated but there is entertainment every evening for the young and not so young and the beach is only a 5-10 minutes or so walk from the hotels and the village complex. There are 2 main hotel blocks within the site,plus apartments that are situated near the main hotel blocks.Our group were situated in the Pelican itself and the adjoining apartments and no complaints could be made about the rooms whatsoever.Linen and towels were changed daily. Taxis are readily available however if you want to venture out,the fares being negotiable but always very cheap compared to UK taxi fares.As we fell into the older category we were quite content to stay by the pool all day imbibing the excellent local spirits and beer! To sum up....it was as near perfect as we could have wished for,here's hoping for another visit to the Pelican in the not too distant future.
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Date of stay: June 2019
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sophbluck@gmail.com wrote a review Oct 2019
1 contribution
The main reason we booked this hotel was because of its alleged suitability for families. We came here in a large group of friends and family, and they were flexible in terms of rooms and the number of people in each room. The location and food was brilliant, with the beach being ever so close and the food varying. The entertainment wasn't really needed for us as we travelled in a group, and sat by the pool talking and such. The hotel was a very nice place and had a fresh and open air about it. We would definitely return back.
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Date of stay: June 2019
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Lesley W. wrote a review Oct 2019
1 contribution
Fantastic time, superb hotel, friendly staff and wonderful food. Read some awful reports before we left, totally unfounded sometimes we think English people are expecting English food if so they should stay home. Must try the italian but wear loose clothes, plenty of courses to try. Good standards of cleanliness. We would highly recommend this hotel and area of Bulgaria if you are looking for peace and relaxaton. Pelican Hotel was a clean and friendly establishment with close proximity to the beautiful beach and its numerous activities--found this a perfect holiday to "re-charge the batteries”.
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Date of stay: September 2019
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J. FRISWELL wrote a review Oct 2019
1 contribution
My wife and myself and my 13 years old lad have been on a fantastic holiday in Duni. Accommodation, food and drink - all excellent. The quietest hotel of the 4 on the complex, but despite the teenager club (which my son did not use), the children in our hotel all got on brilliantly. For the first week we were with a very nice family from Scotland. Week 2 saw more Brits arriving, but also many Russians, Romanians, Germans etc. All the children ended up playing in the beautiful pool together and cards at night. Language was mostly English! The Reception staff were friendly and efficient. The entertainment in the purpose built amphitheater by the animation teams was second to only professional shows. A different show of about an hour every night! The only downside was the awful flight times - all red eyes - but it was truly worth it.
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Date of stay: August 2019
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Carol P wrote a review Oct 2019
1 contribution1 helpful vote
GOOD - this hotel is situated on beautiful grounds on a gated resort with 3 other sister hotels which you can use with your all inclusive except the 5* one. The Pelican is surrounded by lovely gardens and has a decent size adult pool and small infants pool. there were plenty of sunbeds so no dashing at crazy o'clock but we did travel 12th September for a week (kids were back at school). The weather was good, blue sky and no rain temp between 22-30 degrees. BAD - The rooms are very outdated and fitted with carpet which was stained and looked tired. For the week we were there the carpet was not vacuumed once, The bed consisted of a flat sheet and a blanket found in the wardrobe which was changed every day as were the towels. Air con was useless even when turned on high, thought it was just our room but other family rooms were the same. The bathrooms seemed to be remodernised and the shower was great nice and powerful. The staff were hardworking, 12 hour shifts so I presume that's why they found it hard to crack a smile, and 90% of the staff cannot speak English which was a bit difficult asking for directions. Its a good 10-15 mins to the beach which was lovely, golden sand and clear water so clear we could see the many jellyfish swimming around.. Plenty of sunbeds all free, we spent most of our days at the Marina beach hotel which looked so much better than the Pelican and being a sister hotel we could use all their facilities and the beach is a few yards away. UGLY - The food, I think this is the only all inclusive holiday I have been on and lost weight. We are not fussy eaters and will try anything once, food was repetitive and un appitizing . Eg; broad beans in a mayo sauce, processed meats, pork lots of pork with peas , with veg, with soggy rice. Being so close to the sea I expected lots of seafood during our weeks stay there never any Prawn, crab at a push Lobster? instead we had Mackerel, Bream and over cooked salmon on 1 day, mackerel was served 5 out of the 7 days of our stay!! no pasta salads? just tomatoes, cucumber, onions? Meats cooked on the grill were always overcooked which was either chicken or pork. Breakfast wasn't too bad I had omelette every morning, no fresh orange juice just the orange, apple and cherry? Drinks out a machine, For lunch it looked like dinner from the previous day, sandwiches from the bar area were premade and wrapped in cling film so was pot luck as to what you got as they were not labelled. One of our party is allergic to Peanuts, when asking staff if a drink contained nuts they couldn't understand and finally shrugged her shoulder!! None of the foods mentioned anything about allergies. Finally if you have mobility problems the Pelican is not for you, we walked down to the water slides the 1st day its a good 20mins walk and not all flat ground either, you also have to go under a under pass with steps. We had a childs pushchair with us and struggled. Also there is No entertainment at the Pelican or the Marina hotel you have to walk to the amphitheatre which is a good 15min walk which is fine during the day however after eating and drinking all evening, tired children at 10.30pm on the way back!! Your holiday is what you make it and as a family we had fun, but would not return to this hotel, Bulgaria? maybe in 10 years time.
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Date of stay: September 2019
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Ros wrote a review Oct 2019
Leeds, United Kingdom7 contributions1 helpful vote
The resort itself is beautiful, the Pelican being at the top of a small hill and we went all inclusive. There are a lot of uneven steps around the hotel so it’s not really pushchair or wheelchair friendly. Our room (609) was unfortunately carpeted and the furniture looked tired but was functional. We did have a balcony overlooking a roof and hillside but no sun. The hotel itself looked clean and towels were changed daily and beds made. Sadly, the carpet and bathroom floor were not cleaned for the entirety of our week long stay (bug squashed on day1 still there when we left a week later and bathroom floor had plaster dust from a replacement hairdryer we requested due to the existing one overheating). Corridors were not mopped either. By contrast the reception area was polished daily. We arrived 20 September to find the resort was closing a few days after we left. The water park and some of the resort hotels were closed already. Sun beds gradually disappeared over the time we were there and the promised a la carte restaurants included in our package were closed (after we spent 20 minutes trying to book on the phone using the weird system they operate). Entertainment and activities were non existent. The food also deteriorated towards the end of our stay but by then we’d decided to use the next hotel down the path for all our meals which was far superior in every way. Food generally had something for everyone including chips, pizza and pasta for the unadventurous. We ate squid,veal, lamb, fish (including pike), chicken, pork and many other delicious offerings. There was a good selection of cocktails and drinks, including ‘champagne’ (cava). The staff were a mixed bag but the manageress was very unhelpful when we asked to move rooms due to excessive machinery noise at night and simply shrugged when we refused the alternative room she offered directly over the machine, saying all other rooms were occupied (clearly not as we saw very few people all week). The Tui rep was very self-centred and when we asked why the restaurants were closed as we wanted to experience Bulgarian culture and food we were told that ‘The British don’t come here for the culture’ which I immediately took exception to and challenged. She told us the restaurants were open but made no effort to clarify this. We took a taxi to Sozopol for 35 leva return and this is definitely worth a visit. I also recommend the Tui Nessebar trip - we left at 1.30, had a guided walking tour of Nessebar then the guide offered us a visit to a small winery where we tasted several locally produced wines with no pressure to buy. We then went to a village in the mountains for traditional folk dancing and a meal, plus a fire walker. Got back to the hotel near midnight. This was around 80 leva but worth it in my opinion. We didn’t pay a lot for the holiday and feel it was worth every penny. Our expectations weren’t too high because of this and the niggles mentioned did not spoil our week. If you want an inexpensive all inclusive, low key, quiet few days in a lovely location in mid September this is ideal. Just check before you go what will be available to avoid disappointment.
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Date of stay: September 2019
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LOCATION
BulgariaBurgas ProvinceDyuni
NUMBER OF ROOMS
238
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Frequently Asked Questions about Pelican Hotel
Which popular attractions are close to Pelican Hotel?
Nearby attractions include Southern Walls of Sozopol (3.4 miles), Sozopol Old Town (3.4 miles), and Kavatsite Beach (3.3 miles).
What are some of the property amenities at Pelican Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Pelican Hotel?
Top room amenities include air conditioning, a refrigerator, and a sofa.
What food & drink options are available at Pelican Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pelican Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Pelican Hotel?
Conveniently located restaurants include The White Dolphin, Mehana Sozopol, and Dr. House.
Are there opportunities to exercise at Pelican Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pelican Hotel have airport transportation?
Yes, Pelican Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pelican Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Dyuni.
Which languages are spoken by the staff at Pelican Hotel?
The staff speaks multiple languages, including English, German, and Bulgarian.
Are there any historical sites close to Pelican Hotel?
Many travelers enjoy visiting Church of The Most Holy Mother (1.4 miles).