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Sol Rio de Luna y Mares

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5,319 Reviews from our TripAdvisor Community

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Showing 4,183: English reviews
Bournemouth, United Kingdom
Reviewed yesterday NEW

It was our second visit in Luna y Mares and again, it was above our expectations. To start with-the renovated lobby in Mares side is beautiful. Last year we spent hardly any time there, this year, every day after being on the beach we went there to have a drink and just to enjoy the nice atmosphere of the place....

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1Thank AlenkaWar
Ottawa, Canada
Reviewed 2 days ago NEW

We will be back for our 12th time in a few weeks after having spent a week here last November. Not much to say different than many others have said before. The beach is the best and no one is bugging you to buy something if you want to buy some local craft. As well, you can have a sit...

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4Thank askettgb
Toronto, Canada
Reviewed 3 days ago NEW

the electrics in the room needed some work, but everything else was very good. bathroom had soaps,tissues and plenty of towels-though no face cloth,so just bring one of your own. staff worked very hard while being warm and kind. unlike last year's veradero iberistar package,our ocean view in block5 2nd floor was worth the $, though we were awakened by...

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2Thank barry d
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear barry d Thank you for your review even though it seems that there is something wrong with the evaluation. We have appreciate you have considered we are the best 4 stars hotel in Cuba. Nevertheless we did receive a 1 star rank, which affects us in the indexes. If you have done a mistake, can you change it?? We...

chambly
Reviewed 4 days ago NEW

Hi, It was my 9th times at this hotel, wow I did have a very nice vacations. Also there are done some renovations to the lobby at the Mares and some rooms. It is very pretty. I love it. A very nice change. Thank you to all the staff for my nice vacations. Also, when I arrive, the staff at...

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1Thank sylviac33
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear sylviac33 We want to thank your enthusiastic review regarding the 9th at Sol Rio de Luna y Mares. We appreciate you have recommended us to the tripadvisor community. We always try to keep the excellent service; the staff takes care of this. They are one of the most valued treasures in Luna Mares Hotel. See you next June!! Yunier...

Belfast, United Kingdom
Reviewed 4 days ago NEW

I have stayed at this hotel 4 times and plan to stay again this year. The staff are excellent very friendly and always happy to help.The food is very good and there are a number of a lacart restaurants you can visit. The entertainment is first class with something different each night.There are plenty of activities through the day for...

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1Thank buttermilkkid
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear buttermilkkid Thank you for showing so well emotional after enjoying the fourth time at Luna Mares Resort. We always try to become special treatments for all the customers which pass the limit of 5 time with every guest, The lobster dinner is winning a lot of admirers, Even though we have to do two dinner because the amount of...

Reviewed 5 days ago NEWvia mobile

Never ever. Mattress is old and you feel all springs. Wardrobe is stinky. blue stain fungus in bathroom. Everything in bathroom is rusty. Hair dryer didn't work, iron didn't work. Even phone didn't work. Voltage is 220. Be careful. Cleaning can be done at 11Am or at 4pm. No schedule. Food is OK. Fresh yogurts vegetables and meet is enough...

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1Thank Aliona G
Reviewed 5 days ago NEWvia mobile

This was our second year at this resort, we went as a group this time. They have made very nice upgrades to the main lobby, and some rooms. Many rooms being done still. Great beach, helpful, friendly staff. Ala Cartes are very good, esp the French. Buffet always has choices for everyone. Staff remember you ea visit. Great entertainment, and...

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3Thank Laura C
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Laura C Thank you for publishing the summary of your holidays at Sol Rio de Luna y Mares in this website. For us means a lot, that you continue having nice opinions with positive feelings. We are thrilled for your emotive phrases to the staff. We hope you return for third time. Best regards Yunier ZaldívarCéspedes Customer Service Manager...

Wendake, Canada
Reviewed 6 days ago NEW

The principal asset of this hotel: the beach. Buildings are old and are in the process of being renovated. Entire sections were closed due to that. Personnel warmful and careful. I will certainly go back to this hotel next year.

Review collected in partnership with this hotel
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2Thank Francine V
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Francine V On behalf of all the staff and the management we want t thank you for your comments. We are happy to know that you could enjoy the friendship with member of the staff. They have the great responsibility to serve the guests. Thank you for confirming a next visit. Kind regards Yunier Zaldívar Céspedes Customer Service Manager...

Toronto, Canada
Reviewed 1 week ago NEW

It was my second time in Luna y Mares. I like the resort. The food is okay, but the amazing and clean beach and the friendly staff worth it to come to this hotel. Enjoyed great Latino music at disco. Will come back .

Review collected in partnership with this hotel
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2Thank Inara T
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear Inara T Thank your for sharing the experiences about your holidays at Sol Rio de Luna Mares. We appreciate your truly comment regarding our food and the beach. Latino and Disco are considered a nice proposal from our Entertainment Department. We hope you can afford your third time here. Warmest regards Yunier Zaldívar Céspedes Customer Service Manager jefe.cac.srm@meliacuba.com

Toronto, Canada
Reviewed 1 week ago NEW

I really liked this resort for many reasons. The food was very good and the surroundings was well kept and the greenery and overall look outside was very nice. The people were very polite and ready to serve you. Easy to make friends with the staff. The lobby is so nice you want to stay there to have your coffee...

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2Thank homeawayfromhome2014
Lina C, Guest Relations Manager at Sol Rio de Luna y Mares, responded to this review

Dear homeawayfromhome2014 We want to thank for taking your time to insert the review in this webpage. We agree with your suggestion due to the guest comment we did start a very exactly program to renovate the rooms. We hope you can visit us and give us the opportunity to receive you once again. Best wishes Yunier Zaldívar Céspedes Customer...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Four -Star All Inclusive Resort with 464 rooms. Located beachfront in Playa Esmeralda, on the northern coast of Holguin province, where visitors will be amazed by the dazzling superposition of blues and greens from the sea, sky and costal shrubbery. This hotel complex is surrounded by extensive green areas and offers a wide variety of services and attractions. Recommended for families, weddings, honeymoons and tourist groups.Guest Rooms464 rooms: 308 Standard, 108 Standard Ocean View, 30 Standard Superior Ocean View, 6 Junior Suite, 4 Suite, 8 Family Suite Ocean ViewDining7 Restaurants (A la Carta, Buffet), 6 Bars ... more   less 

Additional Information about Sol Rio de Luna y Mares

Address: Ctra. de Guardalavaca | Playa Esmeralda, Guardalavaca 84170, Cuba
Location: Caribbean > Cuba > Holguin Province > Guardalavaca
Price Range: $139 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Rio de Luna y Mares 4*
Number of rooms: 464
Reservation Options:
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Also Known As:
Sol Rio De Luna y Mares Hotel Guardalavaca
Sol Rio De Luna y Mares Resort
Sol Rio De Luna y Mares Guardalavaca, Cuba - Holguin Province
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Questions & Answers

Here's what travelers have asked, with answers from Sol Rio de Luna y Mares staff and other travelers.
802 questions
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Questions? Get answers from Sol Rio de Luna y Mares staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Luna side is nice and quiet”
  • Towel art
  • View from the back of our room
 of 5 bubbles AlenkaWar, yesterday | Read review
“if you like loud partying every night, please stay in varadero”
 of 5 bubbles 386barryd, 3 days ago | Read review
“Chambre sur le côté Mares au 4ième il y a la vue sur la mer d'un côté et en sortant de la chambre il y a la vue sur les montagnes”
 of 5 bubbles sylviac33, 4 days ago | Read review
“The rooms are kept spotless and if you wish to leave a tip it would be appreciated.”
 of 5 bubbles buttermilkkid, 4 days ago | Read review
“Due to renovations, we had to change room twice due to late arrival. . Scent of fresh paint was too strong in our room upon arrival. We had to go back to the reception to ask for another room. They gave us older rooms at the ground floor for the night and in the morning they gave us another room for which we paid, i.e. superior with ocean view. They did good to settle the problem with very professionalism. Personnel at the reception is polite and care for its guests.”
 of 5 bubbles 901francinev, 6 days ago | Read review
5 of 5
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