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The Guest Hotel & Spa

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The Guest Hotel & Spa
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Dublin, Ireland
Level Contributor
173 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As the review alludes to, we found that some aspects of this hotel were good, while others very poor. First the positives: - clean - good breakfast - reasonably priced - nice helpful staff - room is a good size Negatives: - The swimming pool was dirty & full of bugs/dead flies - weird smell of gas/fuel in the room... More 

Helpful?
Thank Michael W
Kuala Lumpur
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 27, 2016

The check in is fast and the front desk is very friendly The hotel is well managed and near a few attraction. It is not near the beach though. It's walking distance to hypermarket, Giant and opposite site of the road has nice bak kut teh and seafood restaurant.

Helpful?
Thank Rebecca C
Melaka, Malaysia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

The room was ok and very clean. As for the breakfast consider not bad. They have friendly and helpful staff which if you have any queries just ask them and they are ready to assist you anytime. As for the location it is consider quite boring as they only have alive 3D arts nearby for the moment. However I heard... More 

Helpful?
Thank PikachuGoMinHyo91
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 2, 2016 via mobile

Coming back for my 7th visit..coz really like the place and i like the room..as usual front office staff is excellent...room is clean and tidy. The coffee house is crowded with guest plus travel agent..i coming around 9am..no food was replace..the only left only bread..so sad..its take 15 minute to refill the food..i just go to egg station to order... More 

Helpful?
Thank Puteri S
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 17, 2016 via mobile

Coming back after last year..this hotel is my first choice in pd..room rate plus breakfast really reasonable.. Walk in and just left 2 single bed..just ok...but they combine ours bed together..of coz..is u want to combine it pls ensure to put queen or king comforter...dont expect me..myself to take the single already have on the bed to put it by... More 

Helpful?
1 Thank Noor M
TGHSpa, Owner at The Guest Hotel & Spa, responded to this review

Dear Ms Noor M, Thank you for choosing The Guest Hotel & Spa as your first choice accommodation in PD. We are really grateful that you have spent your precious time to post us the comment. We will pass your comment to our restaurant crew, as we are part of the team of the hotel, we will do our best... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 19, 2015

Rooms ok.but air conditioned is bad not cooling and its makes too warm , , midnight mosquitoes alot. Totally unhappy , Receptionist not communicate well, not professional staff. Wifi free but connected but very slow and becoming unconnected

Helpful?
7 Thank Kamalee 2

Travelers are raving about these Lukut hotels

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 1, 2015

Came here for work matter, and stayed for one night in this hotel. The receptionist is very friendly. Got many parking spot and there is a guard watch your car if park in front of the hotel. The security also quite tight because you need to scan your card to access the room floor. Pros: Room is big and clean.... More 

Helpful?
1 Thank MuhdFaris92
TGHSpa, Owner at The Guest Hotel & Spa, responded to this review

Dear En. Mohammad F, We are really grateful that you have stated the Pros and Cons, those are very useful comments. Thank you for staying in our hotel and be our valued guest. Have a nice and wonderful day. Best Regard, The Management of The Guest Hotel & Spa More 

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 22, 2015

We were put in a family room for the 5 of us. Room was dated with poor wi-fi signal and poor TV reception too. Certain parts of the room wall was covered with pencil markings. Breakfast was average and the pool and gym facilities was OK. Location is actually Lukut which is roughly 30 mins driving to Teluk Kemang. Hotel... More 

Helpful?
Thank imsukis
TGHSpa, Owner at The Guest Hotel & Spa, responded to this review

Dear Puan, We are pleased to have you as our customer and thank you for taking your time to write the review. We hope that you don't mind to give us the room number you were staying and we will arrange our respective supervisor to do checking. In addition, for your information, here in Lukut - the "Wild West Cowboy"... More 

Singapore, Singapore
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed November 11, 2015

Let me start with the reception.First of all their spoken English is very limited.If you cannot speak Malay then it is a major problem in getting your point across.The Wifi is ridicules,it gets'Connected and Disconnected'in a heart beat.Told the front office(in Malay) and their answer is always the same, that is they will send somebody to check it out.The end... More 

Helpful?
Thank kishore v
TGHSpa, Owner at The Guest Hotel & Spa, responded to this review

Dear our value customer, We truly apologize for the experience you had during your stay and thank you for highlighted this to us. We had highlighted this matter to our respective managers in charge of the departments. Such feedback is always important to us as we continuously strive for quality customer service. Once again, we thank you for taking time... More 

Melaka, Malaysia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 6, 2015

The staff was efficient and friendly during check in and check out process. The rooms was clean and pillow is abit hard. To my surprise the security system was similar to certain 5-star hotel which you can only access to the floor that your hotel room was. Other accessible floor is 1st floor. Food in the coffee house was ok... More 

Helpful?
Thank PikachuGoMinHyo91
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Guest Hotel & Spa is a modern and inspiring 3-Star hotel located along the coastal stretch of Port Dickson situated in Bandar Dataran Segar, an entertainment area. It is easily accessible via the North-South Expressway and is about one-hour drive from Kuala Lumpur and only 50 minutes drive from KLIA / KLIA2. ... more   less 

Additional Information about The Guest Hotel & Spa

Address: 4704, Jalan DS 3/1 | Bandar Dataran Segar, Lukut 71010, Malaysia
Location: Malaysia > Negeri Sembilan > Lukut
Price Range: $37 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Guest Hotel & Spa 3.5*
Number of rooms: 111
Reservation Options:
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