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Rodney Bay St. Lucia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (678)
360
Panoramas (59)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bay Gardens Hotel
Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Rodney Bay
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Escape on an authentic St. Lucia holiday at Bay Gardens Hotel, a boutique island retreat offering a relaxing experience. With a long tradition of unmatched hospitality, our hotel is located in the heart of St. Lucia’s entertainment capital, Rodney Bay Village. Guests arriving at the hotel are greeted by an intimate tropical oasis surrounded by lush gardens teeming with tropical flowers. Once here, friendly service, stylish accommodations and unforgettable scenery come together to create the perfect Caribbean getaway. Our inviting sanctuary features island-inspired guest rooms and suites with private balconies and views of our lush gardens. This idyllic hotel also offers three sparkling swimming pools and on-site dining at Spices Restaurant. Our convenient location in Rodney Bay Village provides easy access to some of the top attractions in St. Lucia, from the brilliant white sands of Reduit Beach to Rodney Bay Marina and more. All guests staying at the Bay Gardens Hotel benefit from access to Bay Gardens Beach Club, situated on the prime beachfront location of the 4 star Bay Gardens Beach Resort & Spa, Reduit Beach. A complimentary hourly shuttle service (5 minute drive) operates between the Hotel and the Beach Resort, thus allowing you access to sun loungers on the beach, unlimited use of Splash Island Water Park, unlimited non motorized watersports and complimentary WiFi. You can also bill meals and spa treatments enjoyed at the Resort to your room at Bay Gardens Hotel (some meals and spa treatments at the Beach Resort may also be included if you have booked an All Inclusive Package directly with us).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics offsite
Evening entertainment
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Table tennis
Water park offsite
Babysitting
Children's television networks
Kids club
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French
1647Reviews121Q+A100Room tips
Traveler rating
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Popular mentions
mwF2809AV wrote a review Nov 2021
London, United Kingdom1 contribution
We had a amazing ten days here, lovely hotel and grounds with three pools, the staff were so nice and so helpful and lovely, the food was great and the bar too. We took the shuttle to the sister hotel in the beach which was brilliant, an excellent hotel and holiday.
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Review collected in partnership with this hotel
Date of stay: November 2021
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jamaicajan88 wrote a review Apr 2021
Milwaukee25 contributions15 helpful votes
Hotel's Favorite
We just returned from beautiful St. Lucia. Our stay at the Bay Gardens Hotel was everything we had hoped for. The Croton Suite kitchen had everything we needed to cook breakfast (we did not do the all-inclusive plan) and the living room and bedroom were quite comfortable. Air conditioning worked well. The housekeeping staff cleaned daily and did a great job. The property has 3 pools and one of the pools (with a waterfall) was a 20 step walk from our small patio. Cheryl, Austin, and all of the front desk staff were incredibly helpful to help us with dinner reservations, scheduling our departure Covid tests and anything else we needed. The shuttle to the Beach Resort (5 minutes away) was frequent and drivers were friendly and helpful. The Bay Gardens Beach Resort did an informative orientation for new guests. The beach was beautiful and non-motorized and motorized sports were available. We tried Big Mabel the boat pulled couch and had a blast. I would certainly recommend this hotel and will be back!
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Date of stay: April 2021
Value
Rooms
Service
4 Helpful votes
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Response from Cheryl Gustave, General Manager at Bay Gardens Hotel
Responded Aug 3, 2021
Dear Jamaicajan88, Thank you for staying with us at the Bay Gardens Hotel in St. Lucia and sharing your wonderful experience with everyone. We are delighted to have delivered such a memorable and magnificent experience to you our valued client (s). We are thrilled that you were well taken care of by our courteous, committed, and dedicated team members. It is also very encouraging to know that Austin, Cheryl, and all our front desk agents exceeded your expectations throughout your stay. They are all very thrilled with your special mention. Thank you for recommending our beautiful property to your friends and family. We are looking forward to the next opportunity to provide you with another sterling experience soon. Do continue to stay safe throughout these unprecedented times. Best Wishes!
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rotundo_99 wrote a review Nov 2021
Kingston5 contributions1 helpful vote
This was where I stayed for almost 1 week as I relocated to SLU to live and work. Very comfortable room and bed with some amenities to allow you to feel more at home. Some rooms had a microwave and all that and ALL rooms had a fridge and coffee maker. The breakfast food was average and featured a lot of local cuisine. Dinner menu limited but the All day dining menu was the best. Order from this one. Shuttle service to the beach by the sister hotel. Loved this area and the fantastic beach. Beautiful scenery. Water was energetic and fun for me. Warning stay close to shore if you are not a good swimmer. Get the meal plan if you are doing a long stay. Shorter stays there are restaurants in the vicinity but they can burn a hole in your pocket. Lastly they had some really good helpful staff and I was very grateful for them.
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Review collected in partnership with this hotel
Date of stay: October 2021
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Response from Cheryl Gustave, General Manager at Bay Gardens Hotel
Responded 3 days ago
Dear rotundo_99, Thank you for staying and posting your review of our beautiful Hotel. We are pleased that you had an amazing stay with us during your relocation to work on Beautiful St. Lucia. Do continue to stay safe and we are looking forward to you visiting us again. Wishing you and your family a very Merry Christmas and a prosperous 2022. Best wishes.
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ramgeetmakeda wrote a review Nov 2021
1 contribution
Your employees Samantha and Nima were exceptional. I know the sell is for relaxation, staff however should get into the groove of being more fast paste not as relaxed as guests. Dinner time waiting was way too long sometimes even up to an hour. Overall though it was good
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Review collected in partnership with this hotel
Date of stay: October 2021Trip type: Traveled on business
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Response from Cheryl Gustave, General Manager at Bay Gardens Hotel
Responded 3 days ago
Dear ramgeetmakeda, We do trust that you and your lovely daughter are doing wonderful. Samantha and Nima are pleased of your special mention as providing exceptional service. Your comments are noted, and we will continue collaborating with our team members to ensure that you our valued clients received 100% heartfelt customer care in all areas. Do continue to stay safe and looking forward to your next visit. Merry Christmas and a prosperous 2022. Best wishes.
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JLawrenceWynne2021 wrote a review Nov 2021
1 contribution
Had a wonderful stay at the Bay Gardens in St Lucia in September 2021. Hotel staff were very tentative to our needs and provided excellent customer services which we obviously enjoyed the atmosphere and environment of the hotel.
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Review collected in partnership with this hotel
Date of stay: September 2021Trip type: Traveled on business
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Response from Cheryl Gustave, General Manager at Bay Gardens Hotel
Responded 3 days ago
Dear JLawrenceWynne2021, We thank you for choosing the Bay Gardens Hotel as your preferred vacation/leisure spot. Do continue to stay safe and we are looking forward to your next visit. Merry Christmas and all the absolute best for 2022.
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PRICE RANGE
$105 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bay gardens castries, hotel bay gardens, bay gardens hotel st lucia
LOCATION
CaribbeanSt. LuciaGros Islet QuarterRodney Bay
NUMBER OF ROOMS
87
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Frequently Asked Questions about Bay Gardens Hotel
Which popular attractions are close to Bay Gardens Hotel?
Nearby attractions include Island Mix (0.2 miles) and Baywalk Shopping Mall (0.2 miles).
What are some of the property amenities at Bay Gardens Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bay Gardens Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Bay Gardens Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Bay Gardens Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Bay Gardens Hotel?
Conveniently located restaurants include Spice Of India, Matthews Rooftop, and Key Largo Italian.
Are there opportunities to exercise at Bay Gardens Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Bay Gardens Hotel have an airport shuttle?
Yes, Bay Gardens Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bay Gardens Hotel have airport transportation?
Yes, Bay Gardens Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bay Gardens Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bay Gardens Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.