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Bay Gardens Hotel

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933 Reviews from our TripAdvisor Community

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Showing 865: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This is the best place to vacation. I had a great time with my family and friends. The staff was awesome. Can't wait for next year. My daughter really enjoyed the pool. The fish meal was delicious. When you go to the resort, please ask for MARIA on the beach. She give the best massage and it's cheap $20US. I... More 

Helpful?
Thank Lovelife M
Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wow!! We cannot express enough, how much we enjoyed our 7 days here at, The Bay Gardens Hotel. We felt really special and pampered from the moment we arrived. All our needs were catered to, right up to our sad checkout/departure. We didn't want to leave. The Staff here at The Bay Gardens Hotel are "amazing." Always working to ensure... More 

Helpful?
Thank renix1
2 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay at Bay Gardens was pleasant. Nothing too special. The staff was friendly, sometimes a little short or seemed put off at breakfast. The rooms need upgrading, particularly the bathroom/shower. Wifi service is not very fast and definitely needs upgrading. The shuttle service over to the resort is wonderful and efficient. There are two pool areas at the hotel... More 

Helpful?
Thank Marielle M
Baygardens, Guest Experience Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent experience at Bay Gardens Resorts. I am glad that your received friendly service from our team members as the priority is our guest's comfort. Our team members are also important to us and we will look into why they were a little short and putt off... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The overall stay was great. Breakfast was delicious. I loved that we had access to all three hotels. The shuttle service to the resort was timely and everyone at each hotel was courteous. Will definitely stay at the Inn again and recommend to friends!

Review collected in partnership with this hotel

Helpful?
Thank Brittney R
Baygardens, Guest Experience Manager at Bay Gardens Hotel, responded to this review

Thank you for taking the time to leave us a review on your recent stay. I am glad to hear that you enjoyed the Bay Gardens Resorts experience and would love to extend a warm welcome back. You are now part of the family and we hope that you took away some great memories. Dinesh Daswani More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room initially assigned lacked privacy. There was the main walk way just outside our porch area and it was directly facing the bar. My partner and I informed Gail at the front desk that we preferred a room with more privacy and she was very accommodating even though the hotel had a lot of guest that weekend. We actually... More 

Helpful?
Thank Trivonia
Baygardens, Guest Relations Manager at Bay Gardens Hotel, responded to this review

We really appreciate the time you have taken to leave us some feedback on your recent stay. I am glad to hear that you informed us of the initial lack of privacy and we were able to accommodate you elsewhere. I will be sure to pass on the compliments to Gail. We hope you had an enjoyable experience with us... More 

St Vincent and the Grenadines
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Well located in Rodney Bay a beautiful area, the hotel is an older one showing its age, but it was very clean and the service levels exceptional. The breakfast which is included is substantial. The grounds were well kept and the room spacious.

Helpful?
Thank amatai
Baygardens, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for your feedback on your recent stay. We will take into consideration your thoughts about the age of the property and have already began a uplift for the property. I am glad that you had a clean and comfortable stay and hope you visit again. More 

Roseau, Dominica
1 review
4 of 5 stars Reviewed 1 week ago

We did like the hotel especially my husband and kids, they love it. I had a little issue with the room size and the bathroom problem. But overall it was a really good hotel. The pools were very good and clean. The hotel staff was very helpful and friendly. We will return again.

Review collected in partnership with this hotel

Helpful?
Thank Valerie R
NYC
1 review
4 of 5 stars Reviewed 1 week ago

Room was clean and comfortable. Good deal for room price and breakfast was optional. Either pay ahead or day of. Rum party on Thurdays, perfect to meet new people in the hotel. Great location for beach and Shopping. Will visit again next year and will probably stay at bay gardens hotel again.

Review collected in partnership with this hotel

Helpful?
Thank panm532
Baygardens, Guest Relations Manager at Bay Gardens Hotel, responded to this review

I am glad to hear that you enjoyed our accommodations as well as our rum party Thursdays and location. We look forward to welcoming you back next year. More 

Castries, St. Lucia
1 review
3 of 5 stars Reviewed 1 week ago

The front desk staff is amazing , however the rest of the staff are not friendly and don' t even wear a smile . My partner is a woman since i'm a lesbian , and whilst we were in the pool a female staff did not know we understood creole and was talking bad about us right there. Breakfast is... More 

Review collected in partnership with this hotel

Helpful?
Thank lalcide
Baygardens, Guest Relations Manager at Bay Gardens Hotel, responded to this review

It is always wonderful to hear that our front desk team members provided excellent service. We will immediately look into the rest of the team members service as our priority is the comfort and relaxation of our guests. Speaking about guests in a negative way, in any language is strictly discouraged. We will certainly look into implementing bakes into our... More 

Barbados, Caribbean
1 review
4 of 5 stars Reviewed 2 weeks ago

Breakfast was very good and tasty and the staff was friendly and very pleasant ,shuttle was always on time..... very good experience, the hotel is very central to all amenities and night life,i would recommend this hotel to anyone who wants to have a good time in St Lucia.

Review collected in partnership with this hotel

Helpful?
Thank r0nnie47
Baygardens, Guest Relations Manager at Bay Gardens Hotel, responded to this review

Thank you for leaving us a review on your experience. I am glad all our services and amenities met or exceeded your expectations. We hope that you do visit Saint Lucia again. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A great choice for those seeking a small, intimate and centrally located base - personalised service will ensure guests capture the unique cultural and tropical flavour of St Lucia. Situated on the south side of Rodney Bay marina and within walking distance of the well known Reduit Beach, nearby shops, bars and restaurants. ... more   less 

Additional Information about Bay Gardens Hotel

Address: Rodney Bay 1892, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $101 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Gardens Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St Lucia
Hotel Style:
#1 Green Hotel in Rodney Bay
#3 Business Hotel in Rodney Bay
#4 Romantic Hotel in Rodney Bay
#4 Family Hotel in Rodney Bay
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