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Royal St Lucia Resort and Spa

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Royal St Lucia Resort and Spa
Royal St Lucia Resort and Spa
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561 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Reviewed 1 week ago NEW

Large rooms, excellent food. Since there is no proper windows towards street, a bit of street noise enters through bathroom. Shower fantastic! Location on Réduit beach is excellent and lots of restaurants within 10 minutes walk. Would love to return. No kids club.

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Helpful?
1Thank Sylvia C
Reviewed 1 week ago

The staff were friendly and the rooms sufficient. The food was quite good. Not quite what it all should be for the price. If you rely on Internet forget it. The WiFi goes down constantly. Your lucky to get 5 mins of Internet every 15 mins. When the cruise ship people arrived (public beach) I heard beach vendors directing them...

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Helpful?
2Thank Bob V
Marietta, Georgia
Reviewed 1 week ago

This is a lovely hotel with beautiful grounds and beach. The food was actually very good, especially for an all inclusive. The dining room was very nice, a bit in need of updating. The service of almost all the staff was outstanding! They were so friendly and accommodating, can't say enough about them! We particularly thank Sylvestor at the front...

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Helpful?
Thank Taxbuster
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Thank you for posting your comments on your recent stay. It was good to know that you enjoyed the hotel ,the grounds,the beach and the food. I am delighted that our team members were friendly and accommodating and provided you with outstanding service. Especially Sylvester who assisted you in finding a dentist at short notice. We appreciate that you have...

London, United Kingdom
Reviewed 1 week ago via mobile

The setting is nice and the room was clean, but the service was extremely poor. After an 8+ hour flight and 2 hour drive up from the airport they could not find our booking. After a 45 minute wait with not much information we were finally showed to our room. The pool bar staff was great and the property is...

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Helpful?
1Thank Heather J
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Once again my apologies that your expectations were not met during your recent stay. I believe that we got off to a bad start with your arrival at the hotel. I checked into this and found that somehow our office had made a error in passing on your booking and we had expected you on the 23rd!Hence the time you...

Washington, DC
Reviewed 4 weeks ago

Nice room, amazing grounds and pool area, very friendly and helpful staff, good food. I spent a week at this hotel -- unfortunately here for work -- but nevertheless thoroughly enjoyed my off time around pool, on the beach, and at the bar! The breakfast buffet was great, as were the other meals I partook at the hotel. Room was...

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Helpful?
Thank Walker57
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Thank you for posting your review it was indeed a pleasure to have had you stay with us. As you say, unfortunately ,this time for work, but we hope that you will return soon to have a break and enjoy the other facilities we have such as the spa. Our Very best wishes for 2017, Richard Michelin General Manager

Reviewed 4 weeks ago via mobile

I travel extensively in Latin America and the Caribbean for business and the Royal St. Lucia staff is BY FAR the most friendly staff I have ever seen! From the moment I was greeted by Trisha at the reception until the moment I was invited to attend the staff Christmas Party ( seriously!!) by Lucia the marketing manager, I felt...

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Helpful?
Thank Aragorn88220
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Thank you for posting your comments on your recent stay. It was great to have had you stay with us and use our facilities for your last conference. I will certainly pass on your positive comments to all the Team members you have mentioned and we look forward to your return visit to the Royal St Lucia resort and spa....

Montreal, Canada
Reviewed November 29, 2016

Location! Food! and Service! On one of the best if not the best Beach in St.Lucia! (Sandals is on the same Beach). Totally enjoyed the Beach...warm, clean water on a sandy stretch of Beach- NICE! Hiked Parrot Island - recommend!! and the other Mountain nearby as well. Bug spray recommended. Meals and Service were simply excellent!! Folks here definitely aim...

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Helpful?
1Thank CANGUY123
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Many thanks for your extremely positive comments on your recent stay with us at the Royal. We are happy to know that you enjoyed our location ,food and service. We do appreciate your constructive feedback during your stay and rest assured that we have already made some improvements to make our All inclusive option work even better. Best wishes for...

london
Reviewed November 29, 2016

Had booked a twin room, checked in and was told room we had a double, there were no twins available and would have to have that and move the next day to a twin. After a bit of grumbling a twin magically appeared later the same evening. Room is good, however there is no privacy in the bathroom that leads...

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Helpful?
1Thank AhMrBond
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Thank You for writing a review on your recent stay at the royal. It is most regrettable that you feel that your stay with us did not equate to value for money. I note that you found your Suite good except for the bathroom door arrangement and you enjoyed our breakfasts. Unfortunately your reservation did not specifically state that you...

Kingston, Jamaica
Reviewed November 21, 2016

From arrival to departure, I found the staff at The Royal to be extremely helpful and friendly. I checked in early one morning after a cancelled Liat flight the night before. While the receptionist called housekeeping to ensure the room was ready and the a/c was on, they offered me a drink and cold towel - both of which were...

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Helpful?
Thank kir2wander
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

Thank you for posting your review on your recent stay. It is good to note that you found our staff to be extremely helpful and friendly. I have noted your comments on the coffee and our food and sincerely hope that this was brought to our attention during your stay and it is regretful that we were unable to meet...

Reviewed November 17, 2016 via mobile

We stayed here again while on business and as good as last time. Troy the barman is an absolute star but to be fair, you will not find friendlier staff. Bar food is good if you need a snack and the breakfast is excellent.

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Helpful?
Thank Fleece71
RoyalStLuciaResort, General Manager at Royal St Lucia Resort and Spa, responded to this review

It was lovely to have you return to our resort on you last business trip. I will pass on your best to Troy and we are indeed proud of our entire team who go out of their way to ensure that our guests have a great stay at the royal. Best wishes Richard Michelin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Acclaimed as one of the best in St Lucia, the spectacular mile-long Reduit Beach fronts this all-suite hotel while, with a backdrop of rainforest covered hills, atmospheric Rodney Bay is reached within a few moments stroll. Standing in beautifully manicured grounds, the hotel offers an elegant blend of privacy and sophistication. Beneath palm-frond parasols, elegant furnishings allow for lazy days on the sandy beach or relax instead by the large lagoon-style swimming pool shaded by palm trees. The Royal Spa offers an enticing variety of treatments ranging from a reviving jet-lag busting massage to sensual aromatherapy and body care while, for the more energetic, the fully-equipped fitness room is available free to our guests. A delicious full buffet breakfast is included at L'Epicure, an elegant al fresco restaurant next to the beach which also offers tantalising a-la-carte dinner choices. Fine dining experiences can be enjoyed at Chic in the evening while, cooled by gentle sea breezes, the Beach Tent is a perfect venue for lunch. Perhaps enjoy a cocktail at the charming Minstrals Lounge before visiting the elegant Oriental restaurant (seasonal) or Mariners buffet, located at the adjacent St Lucian by rex resorts, or strolling in to town to experience the local ambience. Children are welcomed at the Royal and can enjoy the childrens club available on weekdays at set times at our neighbouring hotel while everyone can benefit from the wide range of activities accessible locally including water sports, horse riding, golf and exhilarating tours to explore the natural beauty of St Lucia. ... more   less 

Additional Information about Royal St Lucia Resort and Spa

Address: Reduit Beach, Rodney Bay LC01 405, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Rodney Bay
Price Range: $364 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal St Lucia Resort and Spa 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz and Jetsetter so you can book your Royal St Lucia Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Royal By Rex Hotel Castries
Royal By Rex Resort
Royal St Lucian
Hotel Style:
#2 Business Hotel in Rodney Bay
#3 Top resorts Hotel in Rodney Bay
#3 Family Hotel in Rodney Bay
#3 Romantic Hotel in Rodney Bay
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Questions & Answers

Here's what travelers have asked, with answers from Royal St Lucia Resort and Spa staff and other travelers.
20 questions
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Questions? Get answers from Royal St Lucia Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was lovely just located right next to the lobby with all the traffic & noise at night. Request to be in a quiet location.”
 of 5 bubbles Taxbuster, 1 week ago | Read review
“I had a patio room, but next time will request a balcony. Room was very quiet and I could hear nothing from the outside or nextdoor.”
 of 5 bubbles Walker57, 4 weeks ago | Read review
“upper floors with partial oceanview are lovely. they also offer large suites overlooking sea!”
 of 5 bubbles lindajtoronto, Nov 9, 2016 | Read review
“Beach front suites are wonderful-sunsets to die for!”
 of 5 bubbles Delerious8, Oct 29, 2016 | Read review
“All rooms have a great view but sea view suites amazing”
 of 5 bubbles 21TC, Oct 13, 2016 | Read review
5 of 5
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