Good for family staycation. Customer service go beyond expectations esp the night shift during our stay. Have lots of water activities. Value of money exceeded the cost of stay. It also has the romantic ambience as well for couples.
Nice place to relax and great front desk staff. There staff that little not too friendly, though. But overall the place is great and we will be back soon. Affordable and fun beach activity. Breakfast by the sea, and it is buffet.
I am currently staying here and booked two deluxe ocean view rooms. The rooms given to us looks like the deluxe north wing instead of the deluxe ocean view (see pics below). I raised this concern to the receptionist and told me that our rooms still have an ocean view but those are not the rooms I paid for and convinced me to book and!!!! The deluxe ocean view room looks inviting on their website but that is not what I got, no sliding door at all!! I felt swindled by this hotel (pics of the room and it's facade included)
Thankfully Someone else wrote about promotions and the service provided by this place. The promotion isn't accepted during their peak season and black out dates. Which I was told over the phone that all of December is considered their peak season and so is half of January meaning these vouchers are only good for a 2 week time period in the end of January. Worse yet they hand these out well before them so if you don't have a Visa, you won't be here long enough to use them. it's a joke. The reception was also rather rude about it. They also give 4 vouches for 1500 a piece and they will not be honored. I'm glad I checked before making the 9+ hour trip to get there. I will also be talking to the ones that gave this promotion, as Vitalis White put ALL of the blame on the one giving out the promotion and accepted zero responsibility and I've had business partners like that before that make zero effort to honor their agreements and promotions. Its bad business and speaks volumes. STAY SOMEWHERE ELSE.…
staffs are polite and friendly, breakfast are really good, fun and thrilled on their activities at the beach, this place is beautiful, romantic in the evening for they have acoustic music beside the bay.