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Residence Inn Atlanta Buckhead/Lenox Park

104 reviews
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Traveler (34)
Room & Suite (36)
Dining (6)
Overview
  • Excellent34%
  • Very good26%
  • Average20%
  • Poor10%
  • Terrible10%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (104)Write a Review
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All reviewsquiet locationfront desk staffcovered parkingmile radiusnice stayclean hotelpropertyshuttlemallatlantauberhousekeeper
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1 - 5 of 101 reviews
Reviewed 3 weeks ago

The only real benefits to this hotel is the Marriott name...I was able to get points and the bed was comfy. Room was also ready well ahead of time. However, the building is poorly designed and the service is ok. The building is a big...More

Thank Jennifer S
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 3 weeks ago

Dear Jennifer S, Thank you for taking the time to review our hotel. We will share your comments with the appropriate staff to ensure the issues you addressed are corrected moving forward. We do enjoy your comments about the Comfy Bed, as we just replaced...More

Reviewed 4 weeks ago

We had no intention on spending the night in Atlanta. However, when our flight was canceled this place took great care of us! The room was quiet, clean and very comfortable. Bed was very comfortable. They arranged transportation for us. Should we need a room...More

Thank Elizabeth B
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 3 weeks ago

Dear Elizabeth B, Thank you for taking the time to review our hotel, we do appreciate it! I will share your comments with the team about your service. We are glad you made it home safely and wish you all the best!

Reviewed January 2, 2018 via mobile

Check in was quick and relatively easy. The room was clean and comfortable for our quick two day trip. One negative is guest are not able access to the lobby without walking outside. This was inconvient due to the harsh winter weather.

Thank Jessica M
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 3 weeks ago

Dear Jessica M, Thank you for reviewing our hotel. We appreciate your comments and I will share them with the staff. We are also trying to figure out the best way to connect our buildings in the future to make your next stay even better!

Reviewed September 11, 2017

We discovered that the Ground Fault Interrupter outlet by the vanity (GFIs are required by law for safety for bathrooms and other places where water might be present) was not working. That means we had to connect items we used near the vanity to an...More

Thank Mish_the_Fish
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded September 13, 2017

Dear Mish_the_Fish, Thank you for your feedback, we do have an electrician looking into it for us.

Reviewed September 8, 2017 via mobile

Check in....front desk is badgering women in front of me about her service dog. Asked a ton of questions then demanded pw (which the women had). Bed is super squeaky. Can hear everything in every other room. Needed more pillows & frt desk told me...More

Thank DachK
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded September 9, 2017

Thank you for your feedback, as we pride ourselves on our service and our hotel itself, I apologize your stay was anything less than satisfying. I will share your comments with the appropriate team members to ensure this was an isolated incident and is correct...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$136 - $211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$136 - $211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (34)
Room & Suite (36)
Dining (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Rockee123
May 27, 2015|
Answer
Response from Li O | Property representative |
Hi Rokee, Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception... More
0
Votes
Room Tips
"If you want to sleep best during the day, ask for an exterior room to avoid the basketball court in the center"
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"I suspect courtyard facing rooms will be louder due to the pool and basketball courts. We had a road facing..."
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"don't go if you looking for a lovely place to stay with a nice pool - we assumed with a Marriott name it..."
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"choose rooms facing pool, sports court, and picnic areas."
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