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Residence Inn Atlanta Buckhead/Lenox Park

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Residence Inn Atlanta Buckhead\/Lenox Park
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86 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Lagos, Nigeria
Reviewed 3 weeks ago via mobile

I had my worst experience in an hotel in the USA during my stay here , this is an old, poorly maintained and managed Hotel. From the rude front desk staffs , to the poor Wi-Fi services, bathroom door that jammed at 1a.m , to the toilet and bathroom tub that refuses to flush , added up to completed my...

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Helpful?
1Thank Heroesnig
Reviewed October 30, 2016 via mobile

The staff was very kind and attentive. The major problem that I had was the bed or mattress. The mattress was very hard and uncomfortable. Also, the hotel only offers queen size beds. The pool is outside. The housekeeper walked in the room without knocking. The breakfast was good but basic. They did have turkey sausage which was a plus....

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Helpful?
Thank KP R
Catonsville, Maryland
Reviewed September 18, 2016

I usually don't like to write bad reviews for any property, but I must say that this is one of the worse experiences I have ever had at any Marriott property. I stay in hotels quiet often because I travel a lot, but this is one property that will never see me again. Positive: Great location, so I thought. Quiet,...

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1Thank tix2travel
United States
Reviewed September 5, 2016

Using points, there's 3 Marriott properties in this area, all needing 15k points per night, all with complementary breakfast. We were staying 3 nights. I called this property and got a very sweet woman. I asked which of the 3 she'd recommend. She made a nice pitch for hers over the others for various reasons. One was the variety of...

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Helpful?
Thank Mr D
Jason S, Director of Sales at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

I apologize for this being your experience at our hotel. This is not the level of service we set out to give our guests. Thank you for taking the time to write this review. We hope that the next time you visit your daughter, you give us an opportunity to provide you with a better experience.

Roanoke, Virginia
Reviewed August 9, 2016

Located in a quiet business park with adjacent businesses and apartments. Good tree canopy, sidewalks and ideal place to walk the dog. Very quiet...no nearby freeways or busy streets. Staff was courteous and helpful, but the hotel was not busy, either. Breakfast was average to below average. Coffee very good. Our main complaint is that the HVAC is somewhat noisy...

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Helpful?
Thank chiknlvr
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for your feedback! We truly appreciate you taking the time to tell us how we can make your stay better. We look forward to seeing you again during your next visit.

Jacksonville, FL
Reviewed August 6, 2016

We arrived at 1:30PM, early check-in and Ashley, front desk staff was kind enough to allow an early check-in. She was very pleasant and asked it we had any special request. I asked her if we could please have a quiet room that was located close to the elevator. She assigned us a wonderfully located room on the third floor...

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Helpful?
Thank bigpaJacksonville_FL
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for your response! We are glad you enjoyed your stay and will share with Ashley your positive experience with her.

Cary, North Carolina
Reviewed July 19, 2016

My husband, our son, my mom, and I were in a room. Having a separate bedroom was nice, though they had to go through the bedroom to get to the bathroom. Whatever, it was very nice. I searched for so long for a hotel with a hot tub around ATL and this one was great. The pool was wonderful. We...

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Helpful?
1Thank lapearl521
Management response:

Thanks you for your feedback, as we value you as patrons. Your companies business is valued her as well. Please call us directly to make reservations if you ever experience and site problems or issues. My staff are all able to accommodate you. We hope to see you choose us as your lodging in the near future.

Los Angeles
Reviewed July 11, 2016 via mobile

I stayed here as this was located right next door to ATT on Lake Blvd for an early business meeting. Usually, I tend to stay in the Buckhead area: The Ritz, W or Embassy Suites. Very basic hotel amenities, however convenient and has a kitchenette. Food delivery options for dinner as they do not have room service onsite.

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1Thank calitravlerone
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for sharing your experience! We are glad you enjoyed your stay and it was convenient for you.

Panjim, India
Reviewed July 5, 2016

The Hotel had multiple problems. We stayed for about 2 weeks. the rooms are spacious and comfortable but the service is very poor.Water supply was disconnected for the whole hotel TWICE during our stay at 9 AM in the morning, which is not at all convenient. Their breakfast was complimentary but was the same substandard meal every day with not...

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Helpful?
Thank latika67
Management response:

Thank you for your feedback and response. We have reviewed and discussed the issued surrounding your isolated concerns. We do value your patronage and hope that this does not deter you from staying with the Brand or returning to our hotel.

Rock Hill, South Carolina
Reviewed July 4, 2016

Let me start by saying I am a Marriott guy! I am currently only a Silver Elite member because I do not have to travel with my job any longer but I was Gold for a number of years. I love the brand and it is the one that I prefer when I travel. That being said, I will avoid...

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1Thank Steven A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Buckhead Lenox Park hotel offers 150 spacious suites ideal for both 1-night and extended stay visits. We have perfected the hotel experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our unique setting allows our guests to relax and enjoy the Lenox Park grounds, while being within walking distance of Buckhead shopping, businesses and nightlife. ... more   less 

Additional Information about Residence Inn Atlanta Buckhead/Lenox Park

Address: 2220 Lake Blvd NE, Brookhaven, GA 30319-5310
Location: United States > Georgia > Brookhaven
Price Range: $104 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Buckhead/Lenox Park 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Atlanta Buckhead / Lenox Park Hotel Atlanta
Residence Inn Buckhead
Atlanta Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Atlanta Buckhead/Lenox Park staff and other travelers.
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Questions? Get answers from Residence Inn Atlanta Buckhead/Lenox Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hot Tub, Pool, Great Free Breakfast”
 of 5 bubbles lapearl521, Jul 19, 2016 | Read review
“Hotel is about 5 minutes from Lennox Square.”
 of 5 bubbles dhcsmc321, Nov 21, 2015 | Read review
“Upper level rooms away from the elevator.”
 of 5 bubbles stevenw148, Nov 18, 2015 | Read review
“Top floor, no noise from above.”
 of 5 bubbles Dee827, Oct 5, 2015 | Read review
“Pick one with the park view”
 of 5 bubbles Neebah, Sep 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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