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I really like my Residence Inn's and want to like each one I visit, however, this one was one of my least favorites. The location alone warrants this place to be one of the best, but it fell very short! The hotel is set up...More
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 2 weeks ago
Thank you for letting us know of the shortfalls, I do see your reservation details and I will ensure that we send the appropriate departments to get these fixes as soon as possible. I hope you have a great week and thank you...More
Was in town visiting family and as there was limited availability in the city due to sweet sixteen tournament play, we ventured here. What a nice surprise. Staff was very courteous & great breakfast in the morning. We had a queen suite that was perfect...More
This hotel was comfortable, clean, had friendly staff and great breakfast. The shuttle service to the mall and target worked out great. Management and staff were all friendly and helpful. I will be back!
This place was ok, the Parking lot is terrible. you will either hit the Wall or the Car next to you so you have to be very Careful. The Room was ok but it was warm and when you adjust the AC it never got...More
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded February 27, 2018
Thank you for bringing these issues to our attention, we will most certainly look into the AC unit in your room as well as the security logs for the weekend you were here. Improving our service and atmosphere is our number one goal...More
The only real benefits to this hotel is the Marriott name...I was able to get points and the bed was comfy. Room was also ready well ahead of time. However, the building is poorly designed and the service is ok. The building is a big...More
Thank Jennifer S
Response from Mark L, Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded January 29, 2018
Dear Jennifer S,
Thank you for taking the time to review our hotel. We will share your comments with the appropriate staff to ensure the issues you addressed are corrected moving forward. We do enjoy your comments about the Comfy Bed, as we just replaced...More
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception... More
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception Mon - Wed with beer and wine. it is a great location, close to MARTA, Mall and park. I look forward to see you at our hotel soon. Thank you and have a wonderful day.
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"If you want to sleep best during the day, ask for an exterior room to avoid the basketball court in the center"