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Extended Stay America - Atlanta - Buckhead

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3967 Peachtree Rd NE, Brookhaven, GA 30319-3374
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Traveler (12)
Room & Suite (20)
Dining (2)

About

#7 of 8 hotels in Brookhaven
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Vending machine
BBQ facilities
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Room types
Non-smoking rooms
Suites
Family rooms
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Popular mentions
123malone wrote a review Mar 2020
Charlottesville, Virginia2 contributions
I highly RECOMMEND this ESA Hotel if you want a great LOCATION, SERVICE & VALUE in Atlanta! LOCATION - Next to MARTA's Brookhaven/Oglethorpe train station with direct service to and from Hartsfield/Jackson airport, downtown Convention Center, Braves/Falcon stadiums, etc. Also, 2 miles from great shopping and restaurants at Lenox Mall, Phipps Plaza, Buckhead Village. SERVICE - Excellent service. Terrance (hotel Manager) and his staff are friendly, professional and quick to respond to your needs and requests. From check-in to check-out, they will make you feel welcome and appreciated. The property is clean, safe, quite and designed for an extended stay with a fully-equipped kitchen, free WiFi and cable in all the suites, plus free "grab & go" breakfast, free parking, laundry, gym and pool (in season). VALUE - Great value for the price, location, service and experience in Atlanta (whether it's business or pleasure)!
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Buckhead
Responded Mar 10, 2020
Thank you for choosing Extended Stay America. We are happy you found us to be a great value and that our location was perfect for your needs. Hospitality is what we do best, and we also thank you for acknowledging our efforts. We will certainly relay your comments to Terrance. Moreover, we are glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
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Beanboy7 wrote a review Feb 2020
Philadelphia, Pennsylvania3 contributions4 helpful votes
For the most part, the personnel seemed more interested in staying within the office--texting, whatever?--with the door closed rather than manning the desk and trying to be helpful. I checked in late in the afternoon. The desk clerk was barricaded in the aforementioned office. When she came out and I was given the opportunity to check in and get to my room and unpack, I discovered neither the phone nor the TV were functioning. So I went down to the lobby and advised the lady. She didn't seem overly interested but she did finally join me upstairs to check things out close to half an hr. later, at which time she told me there was nothing she could do about the phone and she also couldn't get the TV to work, even with a new remote. So I was advised I could move to a room across the hall, which required me to pack it all up again. She came up with the key to the other room and attempted to take my key for the original room. Remarkably, I had to explain to her that I would need said key in order to go in and out while relocating my belongings across the hall. The other desk personnel had similarly cavalier attitudes about coming out of the office and communing with guests--with one great exception. An African-American gentleman, whose name is Kenny or Lenny, I believe, was just so helpful and friendly and he is really an outstanding employee in a sea if mediocrity at this particular Extended-Stay America. Kudos to him for making my stay much, much more pleasant!
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Review collected in partnership with Cancelon.com
Date of stay: January 2020
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Buckhead
Responded Feb 28, 2020
Thank you for being our guest. We apologize you did not experience the best from one of our associates and for the maintenance issues you had in your room. Your comments will be shared with the appropriate individuals to improve our accommodations and services moving forward. On a positive note, we will be sure to share your compliments with the staff you mentioned for taking good care of you. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
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Katana Abraham wrote a review Dec 2019
Oxford, United Kingdom5 contributions1 helpful vote
The price of the hotel was very fair. The services were also average. Occasionally, there was no one at the reception and the breakfast was very lean (pack of cereal and coffee). That said, the room was clean and quiet and the location was great for my morning jogs and evening walks and the MARTA station very close by.
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Date of stay: February 2019
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Buckhead
Responded Dec 30, 2019
Thank you for being our guest. We are pleased you found us to be a good value and that you liked our accommodations as well as the location. However, we are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices. We also appreciate your feedback regarding the front desk service as we are continually striving to improve. Thank you for choosing us, and we hope to see you again in the future. Sincerely, Hotel Management
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Lawman wrote a review Nov 2019
Richmond, Virginia1 contribution1 helpful vote
This was not a pleasant stay. I was bite about 12 times by fleas, I hope not bed bugs. The halls smelled like a marijuana smoke and the smell at times came into my room. People would argue in the hallway at 1am in the morning and wake me they would also slam doors. On top of that the pillows were hard as rocks. The nicest part about this hotel was the front desk receptionist whose name is Alexandria or something like that. I’m still itchy from bites.
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Date of stay: November 2019Trip type: Traveled on business
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Buckhead
Responded Nov 30, 2019
Lawman, Thank you for your review. We are sorry for the difficulties you faced in your room. We follow the most rigorous industry standards when it comes to the pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. Your feedback will also help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We also apologize for the disturbances from other guests during your stay. Unfortunately, our Front Desk was not informed at the time, so we could have resolved the situation to ensure a more enjoyable stay for you. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
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sonic2369 wrote a review Oct 2019
South Shields, United Kingdom77 contributions20 helpful votes
This was paid for by my friend and after I looked at the reviews I was a bit worried. However, the place wasgreat value -thestaff were helpful and we all had noreasonto complain -so GREAT value Thanks
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Date of stay: February 2019
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Response from iResponze A, Manager at Extended Stay America - Atlanta - Buckhead
Responded Oct 9, 2019
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found the staff friendly and professional. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
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Previous
PRICE RANGE
$93 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe lenox north hotel atlanta, extended stay atlanta, atlanta extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesGeorgiaBrookhaven
NUMBER OF ROOMS
94
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Frequently Asked Questions about Extended Stay America - Atlanta - Buckhead
Which popular attractions are close to Extended Stay America - Atlanta - Buckhead?
Nearby attractions include Time to Escape: the Escape Room Experience (Brookhaven) (0.7 miles), Brookhaven Farmers Market (0.4 miles), and The Goodwin House (0.10 miles).
What are some of the property amenities at Extended Stay America - Atlanta - Buckhead?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Extended Stay America - Atlanta - Buckhead?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Extended Stay America - Atlanta - Buckhead?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Atlanta - Buckhead?
Conveniently located restaurants include Valenza, Terra Terroir Kitchen and Bar, and Haven.
Are there opportunities to exercise at Extended Stay America - Atlanta - Buckhead?
Yes, guests have access to a pool and a fitness center during their stay.
Is Extended Stay America - Atlanta - Buckhead located near the city center?
Yes, it is 0.6 miles away from the center of Brookhaven.
Are any cleaning services offered at Extended Stay America - Atlanta - Buckhead?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Atlanta - Buckhead?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Atlanta - Buckhead?
Many travelers enjoy visiting Atlanta History Center (2.8 miles), Swan House (2.8 miles), and Tullie Smith Farm (2.8 miles).
Is Extended Stay America - Atlanta - Buckhead accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.