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Quality Inn Windsor Mill / Baltimore West

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Quality Inn Windsor Mill \/ Baltimore West
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211 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Paterson, New Jersey
Level Contributor
2 reviews
3 of 5 stars Reviewed May 30, 2016 via mobile

Ive been staying here since it was the best western for about the past 5 years. I have family here and its close and convenient. Clean rooms nice pool great staff however very limited parking spaces and rude contenental breakfast help. They are only open from 7-10 and on holidays 7-9. Every other Hotell/Motell i stayed at was always till... More 

Helpful?
Thank solo425
Rivesh, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Dear solo425, Thank You for taking the time to review our hotel. Our weekly breakfast hours are 6-9am. We apologize for the inconvenience in the breakfast hours during the holiday. We will certainly discuss this over with our team and try to extend breakfast hours during the Holiday's. We are undergoing renovations to make this a more enjoyable location for... More 

Los Angeles, California
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 20, 2016

I stayed here for several nights. The people at the front desk were friendly during my late night check-in, and the room was very spacious. However, the carpet was visibly stained and dirty, and the walls are very thin. I could hear TVs and conversations in the adjacent room, which got annoying late at night. The bed was comfortable. There... More 

Helpful?
Thank Madacar

Travelers are raving about these Windsor Mill hotels

Dublin, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 11, 2016 via mobile

Stayed at the Quality Inn while visiting Baltimore and seeing an Oriole's game. The whole place has had some minor touch ups recently (paint, door locks, etc.). Clean up was not priority in our room as we found paint chips/scraping debris along all the edges and corners of the room. However, most everything else was fairly clean. The location was... More 

Helpful?
Thank Cory B
1 review
2 of 5 stars Reviewed May 9, 2016 via mobile

My stay was awful as you can see the room was filthy. The bed had hair and other objects in the bed. on the as did the bathtub. This I want to take a shower and pulled the curtain back and saw that there was still hair other gunk in it. Needless to say I will not stay at another... More 

Helpful?
Thank Re-Re W
Baltimore, Maryland
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed March 9, 2016

I stayed here February 20th while visiting family. I know the area quite well and decided to stay here due to its proximity to places to eat and family. It used to be the Best Western and I stayed a few times when it was that hotel. It seems like some things were updated or changed since it changed names,... More 

Helpful?
Thank Dani_2610
Rivesh, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Thank You for taking the time to review our hotel. We are going through renovations now as we speak. We are adding new lighting to the exterior corridors to ensure that it is extremely bright at night. We apologize for the door as it had shoe marks and other ink marks on them. The room you stayed in is actually... More 

JULIAN
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 27, 2016

Full of questionable people milling about outside. Some construction types, others look more drug addict-like. Parking lot is sparse as most of the parking spaces have been annexed by the Hampton Inn right next door. I mean, literally, if you have a room at Quality, the parking space right in front of your room belongs to Hampton, as does the... More 

Helpful?
Thank KEVIN N
Rivesh, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Dear Kevin, Thank You for taking the time to review our hotel, we apologize for the inconvenience you incurred during your stay. As for the parking issues, we have them assigned that way as per county regulations and we are unable to make changes to the signs, however; parking there is permitted. We do have a cocktail lounge onsite however;... More 

Ebensubrg, United States
1 review
4 of 5 stars Reviewed September 23, 2015

This was not my first stay at this hotel but i will definitely be coming back. Very friendly staff which always makes the stay nicer. Parking could be slightly better but the location of the hotel is nice cause of being on a back street and not a lot of traffic when trying to leave in the mornings.

Review collected in partnership with Best Western

Helpful?
Thank Wesley C
Petepatel56, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Thank you for selecting the Best Western Baltimore West. We are happy to hear that your needs & expectation were met during your stay with us. It was our pleasure to have you with us and hope to see you again in the future, please feel free to contact us for any travel needs back into Baltimore. More 

mesa, United States
1 review
2 of 5 stars Reviewed September 16, 2015

I would not recommend this hotel to my worst enemy. the room was clean and the carpet was dirty and disgusting the stains were so large and dark I thought someone had spilled a gallon of coffee of 2 litter of coke and then tracked it all around the room.

Review collected in partnership with Best Western

Helpful?
Thank Joseph B
Petepatel56, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon as well. I truly wish your stay with us had been exceptional, and am disappointed that we did not live up your expectations. More 

Long Island, New York
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed September 15, 2015 via mobile

Checked in on Sunday, 8/30/15...arrived at 9:30pm...room was clean and spacious...even arranged for a microwave to be placed in the room...only stayed one night but the bed was comfy, the shower pressure good and the room spotless...will stay there again if ever in the area! A+++++

Helpful?
Thank Crystal P
Petepatel56, General Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Thank you for your review of our property. I would like to let you know that your comments are not only listened to, but acted upon as well. I truly wish your stay with us had been exceptional, and am disappointed that we did not live up your expectations. More 

Harrisburg, United States
1 review
3 of 5 stars Reviewed August 13, 2015

First room was smelly and had a loud AC. Was transferred to another room that was clean and had a good new AC unit. Parking spots are taken up by the hotel next door meaning BW parking is limited. Overall good value for the money.

Review collected in partnership with Best Western

Helpful?
Thank Andrew P
Petepatel56, Manager at Quality Inn Windsor Mill / Baltimore West, responded to this review

Thank you for taking the time to submit this review for our property. Your feedback lets us know what we are doing right, as well as what we are doing wrong which is very important to us. We are embarrassed that you had these issues with our hotel, and are truly sorry. We pride ourselves on providing exceptional service for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Quality Inn Windsor Mill / Baltimore West

Address: 1806 Belmont Avenue, Windsor Mill, MD 21244
Location: United States > Maryland > Windsor Mill
Price Range: $99 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Windsor Mill / Baltimore West 2*
Number of rooms: 125
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