globally satisified ; appartment was large an clean , with nice view on the ocean, with free wifi however, some furniture needed to be changed, lamp was broken , telly as well Service not really attentive to customers, we ordered drinks at the pool and waited 20 minutes, we never got our drinks and left... Lovelly beach but too weavy. I think the rate is higher than it should be
Beautiful was just perfect. Will visit again for sure. Food was excellent, service incredible Beach was a long stair way down from The apartment.Good exercise 🏃 Good little Gym billiard table, table Tenis clean
There were too many roaches in the kitchen; the kitchen did not have a good variety of food; the hotel did not offer a lot options for the guests to have some fun. The three TV’s available were not working and maintenance was not able to fix them. Beautiful view!
We had 2 bedroom ocean front unit. Our view was amazing. Ocean views from each bedroom and living room. Check in with super efficient and staff went above and beyond including retrieving a cell phone from a pool gutter.. we one one small issue with Air con but was resolved quickly
We are staying here for two days and haven’t had the best experience. Our unit was rented to us by Airbnb, and we feel we are owed a credit for the experience. Two of the four bedrooms have no air conditioning. The main room has no air conditioning. Two toilets are broken….one doesn’t operate…the other runs continuously, so we have to cut it off. The Jacuzzi/hot tub is not operational……lots of other things, like the refrigerator smells like spoiled shrimp…..it’s not been a great two days…..we have been patient, but it’s frustrating. I have lived in Caribbean, and I know how it works….I really now don’t care if they fix it for us…..I just think we paid a price that included certain expectations, and they have failed to provide value……so I would like to see us credited for one night, plus fees, to bring the price paid closer in line with the value.…
Friendly staff, beautiful grounds, good wifi, clean modern room, very strong air-conditioning, private beach, great pool. However, this hotel has only one expensive restaurant and no supermarket nearby. Other food options are far far away in Samana (about 20 min drive). Another point to mention is the very steep road to the beach which will make you think twice before you go there.
Our experience in Vista Mare was more than expected for multiple factors, the staff is A+ friendly and way helpful. The room was so clean and fresh, the pool is wow! The bar is nice right there! The view is amazing! Definitely I will come back, maybe twice a year.
Fantastic place to stay and explore the area. Will definitively return over and over again. The facilities and staff were spectacular and very accommodating. I travel around the island often and this place is one of the very best.
the view is amazing and the hotel rooms are very clean and nice. the hotel area is beautiful! unfortunately, the pool was a bit too warm for us ( no shadow if you are in the pool) additionally, the brunch menu is small- could be better. We would not recommend dinner/lunch in the hotel as we waited long to be served. Also the food could be made better ( e.g. it had no fresh fruit drinks, meat was not cooked right).
Excellent place! always a blast once we are here! I can definitely say the staff is amaizing and I am looking forward to come back soon! This is one of he places you can get enough! we just return yesterday already looking fwd to return!