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Cheaper
Average
Higher
About
4.5
#1 of 22 hotels in Mamaia
Location
4.6
Rooms
4.1
Value
3.9
Cleanliness
4.3
Service
4.3
Sleep Quality
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Iaki Conference and Spa Hotel is one of the most important hotels on the Romanian coast, due to its long tradition, history and the quality of services offered. Opened in 1959 under the name of Yalta and then renamed Bucharest Hotel, it's the oldest hotel in Mamaia, a place frequented throughout history by the personalities of time. In 1999, Bucharest Hotel changed its owner, being bought by the great football player, Gheorghe Hagi. After renovation, Iaki Conference and Spa Hotel reopened its gates and regained its glory, becoming one of the most iconic hotels on our coast. Iaki Conference and Spa Hotel stands out by its special architecture and also by the facilities it offers to its guests: private beach, outdoor swimming pool, restaurants, bars, modern Spa Center, kids' playground, parking, etc. Iaki Spa Center is equipped with indoor heated swimming pool, massage rooms, gym, wet and dry saunas, Jacuzzi, etc., all completed by modern therapies. The Conference Center is comprised of four rooms with a total capacity of 400 seats and includes all the facilities necessary for a successful event. Iaki Conference and Spa Hotel is open all year round.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, German, Italian and 1 more
Location
Mamaia, Constanta 900001 Romania
Hotel Iaki
810 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Hotel Iaki is celebrated for its prime beachfront location, offering guests scenic sea views and easy access to nearby attractions. The hotel's atmosphere is regarded as elegant and inviting, with many praising its cleanliness, from spotless bathrooms to well-maintained common areas. Guests have enjoyed comfortable and spacious rooms, although there are calls for updates and renovations.
While opinions on value and service quality vary, professional staff and a range of amenities, including a professional SPA, are frequently commended. However, some travelers point out maintenance issues with the rooms and pool.
Location
Beachfront
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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The room was nice for our family of 5 and appeared modern, it had a master bedroom with one large bed and a living/setting area that was turned into a second room for our children to sleep in as well as a dinning area and standard hotel bathroom. Dining was mostly problematic as there were rarely a table for 5 people that was open and we had to communicate with staff to get something arranged. The buffet service was odd as the employees had to serve you. But i will blame CONVID 19 for these two gaps I experienced with dining. Mostly the food was good but often cool or room temp. The best part was the pool staff, very accommodating and always took great care of our family daily! The beach staff was less attentive and mostly exhibited an "avoidance" behavior very little attempt to engage or offer assistance. The beach itself and the water really impressed me. I booked this hotel through emailing their email address on their website. I negotiated a full board vs half board rate as the full board rate got my family access to the indoor pool services. This was explicitly communicated between the rep Cristina and myself as i was worried if it rained would my kids have a place to swim without paying extras. So, finally we decided to go full board to get these services included. Once arrived at the hotel i discovered the indoor facilitates were closed due to CONVID, which is understandable. But drove serious questions from me on the character of Iaki when a rate was negotiated just days before on the knowledge that facility was closed. It has been about 3 weeks since i returned and emailed the representative I worked with on the reservation asking how/why this happened and received no response. I am sure something was lost in translation but feel like maybe i was taken advantage of on this. Overall i would return to this hotel, i thought it was a good overall value.
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Aug 4, 2020
Dear Guest, We thank you very much for choosing Iaki Hotel for your stay in Mamaia. We strongly appreciate your feedback and we are doing our utmost to fulfill our guests expectations. We are very serious when it comes to our guests feedback and we assure you that we took into consideration everything you mention to us. Thank you for your kind words about our pool staff and accommodation. Regarding the SPA access, we are truly sorry that the situation we all confront with didn't allow us to open in time for your stay. Unfortunately, the SPA Center remains close to this day due to National regulations. We hope that you will choose us again for your next vacation and we will make sure that you will have a great one! Kind regards, Adelina Muresan - Events Manager
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We've been there for 4 nights to celebrate New Year's Eve and we were very impressed by everything: the rooms were very spacious and clean (we had an apartment), the food was delicious and the buffet had a lot of options, they organised parties with live entertainment every evening, including kid entertainment. The spa is very nice, we relaxed by the pool and in the saunas. We will definitely come back again.
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip:Rooms that are not facing the sea are quieter (because the ones facing the sea are above the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AdelinaMuresan, Events Manager at Hotel Iaki
Responded Feb 5, 2020
Dear Guest, Thank you for the review of your previous stay with us and for taking your time to share your experiences. It seems that you had a really great time in our hotel. We hope you think about us when leisure or business brings you back to Constanta or Mamaia. With kind regards, Adelina Muresan - Events Manager
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The last weekend of September - last days with sun even very windy. We said to get a seaside trip as this summer we did not visit the sea because of the pandemic. The danger is not gone but at least the number of people who visit the coast decreased. The hotel is as we knew from before the year 1990 when it used to be a special one used only by higher communist party members and officialities. That period of time only with very high relationships one could make a booking here. Now we were pleased to see it was completely renovated and everything looked great. The nice pleasure was that I asked them in advance if possible to get the room before 4 o'clock pm as we travelled with an 84 years old person. The reception could not promise but when we arrived at around 12:30 the first suite they got was offered to us and I am grateful for that. Breakfast is very good, COVID measures are good - each floor has disinfection substances in special recipients. All in all it was a nice experience and for sure whenever we find places at this hotel will book again.
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Oct 5, 2020
Dear Guest, Thank you for sharing your feedback regarding your stay! We are glad that we were able to make your stay memorable. Also, thank you for the kind words regarding the food, staff and for noticing our efforts to make our guests stay safe. We are continually trying to improve the variety and quality of services that we offer even in the time of pandemic situation. Thank you for staying at Iaki Hotel and we hope that you will consider us for your next trip! With kind regards, Adelina Muresan - Events Manager
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The hotel itself has style. Not the flashy, Dubai-like, style. The style that new money rarely chooses to buy. It has class. The two balcony rooms we had were simple, elegant, clean and comfortable. The staff is amazing. The ladies from the reception were so patient and helpful with my many, many demands. The waiters were as one should expect at a 4 star hotel. I would especially like to thank Mr. Gabi for the pairing of the wine with the food and the great chats, he is an absolute delight. The food is also delicious and I am a foodie so I am not easily pleased. Due to Covid, the sauna, jacuzzi and indoor pool were closed, but the massages were amazing and the entire spa personnel was beyond reproach. The beach is well kept, beds and umbrellas are new, brown beds, white umbrellas, Alex and Maria made us feel welcomed and pampered, as I think they did with all the other guests. The other hotel guests are also nice to have around if one is looking for a stress free getaway. Mainly families, educated guests that respected each other's privacy and space. The hotel owner is, as he always has been, a discreet, polite and kind person. He smiled for every picture, no matter how many times per night people would go up and ask him for yet another photo. Social distancing and all anti covid protection measures were strictly followed by the staff and the guests. All&all, it was a relaxing, safe and delightful vacation. We came for 4 days, ended up staying 6 and my only regret is that we didn't find a room for yet another extra night. Thank you Iaki, hope to see you soon again.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Jul 27, 2020
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations as well as appreciating our staff so much! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Also, thank you for the kind words regarding the facilities and our efforts to make your stay and all of our guests stay as safe as we possibly can. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Adelina Muresan - Events Manager
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Very nice & cozy hotel ,nice ocean view from our apt ,kids friendly ,the Reception desk girl was very helpful and friendly ,We been upgrade to apartment. New Years Eve been up to our expection ,food very good ,kids program for the New Years Eve + second Day was a nice touch ,breakfast as well a lot to choose, from room service menu need an upgrade The food is good and tasty however not many choices to order, for kids menu need it ..We ‘re expecting more from a 4* Hotel ...Facilities need to be improve , coffee machine, tea need it in the room ,cleanliness not that clean as we expected ...a lot of spiderweb hanging on the wall and on the lamps ..furniture /chair leg not stable,from time to time need to vaccum under the bed ..the bathroom need more atention ,cleanning around the bathtub, the wallpaper drilling . Our room was above the restaurant and the first 2 nights We couldn’t rest ,very loud music .We have a small child ..difficult to sleep only after 12-30-12:45 AM .We do enjoy the stay ..with these small findings that need to be fix .from time to time every place need to be renovated ,especially for the money you pay in the OPEN season.... This is an constructive comment ! Thank you for the great service .
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AdelinaMuresan, Adelina Muresan at Hotel Iaki
Responded Feb 5, 2020
Dear guest, Thank you for your stay with us and for sharing your experience with us. We were pleased to read you liked some of our services, but were sorry to hear there were some issues with the room and restaurant. Please rest assured we have addressed this with the team to ensure we improve on this. We thank you again for your comments! Kind regards, Adelina Muresan - Events Manager
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We had a 7 night-stay at Iaki Hotel in Mamaia, at the end of June 2020, and it was a fabulous stay, from all points of view. The hotel is very nice, being situated on the Black Sea Coast, the staff is very friendly (starting with the reservation staff, reception, cleaning ladies, beach staff, the photographer and, of course, the staff in the restaurant). For those who love staying at the pool, the hotel offers two lovely outdoor pools, out of which one is for children. Given the Covid-19 situation, we could not enjoy the indoor pool, but I am sure it is also very nice. The hotel has taken all the possible measures for ensuring a safety environment for its guests, organizing breakfast on 2/3 shifts, with 15 minutes for disinfection, cleaning all the common surfaces regularly, providing disinfectants at every floor and so on. The sea-view rooms are worth staying in and, overall, it was a very good choice to be there. Thank you for such a pleasant stay! We are looking forward to coming back this summer!
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Jul 7, 2020
Dear Guest, Thank you for taking the time to share your experience and for your kind review and recommendations. We were delighted to read your positive comments about our hotel services, staff and restaurant, and of course thank you for noticing and appreciating our efforts to provide a safe stay to our beloved guests. We are doing our best to address properly each and every request from our clients and it is a great joy for all our team to have happy guests. We look forward to welcome you back soon to IAKI Hotel. Sincerely, Adelina Muresan - Events Manager
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I visited once again Iaki Hotel for a short holiday to experience seaside during winter. All in all it was a great experience, extremely relaxing, and I would come back anytime. We opted for one of the hotel's special promotions 'Winter Escape' which proved a wise choice with a very good price/value ratio. We were Breakfast was good, as always, with sufficient diversity and very good service. We also had the chance to use the Spa and this was a truly enjoyable experience, although in the afternoon it might get a little crowded as the Spa is open to outside guests as well. We also had the chance to try the 'a la carte' restaurant and the food was extremely tasty whereas the prices similar to other high end locations in Constanta. Try the 'Mussels a la Hagi', they are really wonderful! The staff is very friendly, professional and engaged as always, and I have seen familiar faces from previous stays which definitely helps the hotel maintain the high level of service. I will be on the lookout for their future promotions and looking forward to returning here!
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AdelinaMuresan, Events Manager at Hotel Iaki
Responded Feb 5, 2020
Dear Guest, Thank you for sharing your feedback regarding your stay! We are glad that we were able to make your stay memorable. Also, thank you for the kind words regarding the food and staff. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at Iaki Hotel and we hope that you will consider us for your next trip! Sincerely, Adelina Muresan - Events Manager
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We had a wonderful stay at the Iaki Hotel! Here we found an oasis of comfort and relaxation, different from the crowds and noise in Mamaia. Clean, prompt, decent service, comfort, elegance, tranquility. Rich and varied breakfast and lunch. The welcoming and quiet atmosphere at the pool and in the hotel garden, where you can hear jazz and clasic pieces of piano. The private beach ,nearby the sea, is clean and uncluttered, sun beds and umbrellas are free of charge, beach bar also available! Well done for the Iaki hotel, where the management is made by a team of professionals! We'll be back with love!
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Date of stay: August 2021
Rooms
Location
Service
Room Tip:the seaview from the room is great!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Oct 4, 2021
Dear Guest, Thank you for taking the time to share your experience and for your kind review and recommendation. We were delighted to read your positive comments about our hotel services, food and staff. We look forward to welcome you back soon to IAKI Hotel. Sincerely, IAKI TEAM
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Thank to all the team Iaki for our beautiful stay. The rooms are large and well designed, in wood, with carpet all over the floor that i adore. The view by the sea is magnificent. The breakfast was delicious and complete. The anti covid safety measures were in place. This is our 10-11th stay and we will continue to come.
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Dec 10, 2020
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations as well as the food. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Adelina Muresan - Events Manager
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The best vacation ever. This place is absolutelly fantastic, starting with the rooms (very clean, the sheets and towels impecable white, the temperature perfect warm in the room and also all the way to the spa area ), the employees very discreet and always available- review 10+ for the staff. The spa area perfect for relax and also appropriate for children. The food excelent (various dish for all taste, the first place where my daughter eat something else than chicken :-). We will come back soon. Congratulations to the staff and managers👏
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adelina Muresan, Marketing at Hotel Iaki
Responded Jun 29, 2022
Good afternoon, Thank you for sharing your feedback regarding your stay! We are glad that we were able to make your stay memorable. Also, thank you for the kind words regarding the food, staff and Spa. We are continually trying to improve the variety and quality of the services that we offer. Thank you for staying at Iaki Hotel and we hope that you will consider us for your next trip! Kind regards, Guest Relations Department
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Good day,
Thank you for your interest in Iaki Conference & Spa Hotel!
We offer a wide variety of spa services to help you relax and rejuvenate.
Please visit our website or call our spa reception for more information!
To make an appointment, please call our spa reception at 0732 670 202.
Best regards,
Iaki Team
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