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Novotel Twin Waters Resort

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Novotel Twin Waters Resort
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2,786 Reviews from our TripAdvisor Community

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Showing 2,771: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Room was very basic- no microwave, etc as you are expected to eat in their various restaurants. This doesn't help if you have specific dietary needs! Conference venues were very spread apart- one good thing about this was that we got our exercise! Very artificial - not my personal idea of a holiday but great spot for a Convention.

Helpful?
Thank Sue C
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel has basically everything you need. Rooms are clean and tidy. Bathrooms are a bit dated. Don't like the buffet dinners. Over priced for basic food. You have to eat a lot to get your moneys worth. Gardens are very nice and well looked after.

Helpful?
Thank Dnbjcj
Strathgordon, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at Novotel and were extremely happy with the whole experience. One bedroom apartment was well appointed and very clean. Restaurants and bars were good and other than one evening when conference group in service was fast and very friendly. One note if you have a conference of 150 women you may want to have more than 2 staff... More 

Helpful?
Thank Simon S
Brisbane, Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed a Saturday night before the Sunshine Coast marathon. On arrival the first thing we saw was empty beer bottles littering the steps. Check in was busy and the phone kept going so we got a distracted brief checkin, given a map and told where to park. Unfortunately, the car park was full so we drove around trying to... More 

Helpful?
Thank critique17
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Critique17, Thank you for your detailed comments regarding your recent stay with us for the Sunshine Coast Marathon. I have noted you feedback in regards to the in room dining menu and the drinks offerings as well as the lack of information given to you upon arrival regarding breakfast please be assured that I will be sharing this personally... More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is a lovely resort with some amazing lagoon water activities (catamarans & paddle skis) for the kids & the adults! The rooms were clean & tidy. My only negative is parts of the resort are a little tired, lovely but tired! A great place to stay with the families, lots to keep everyone entertained!

Helpful?
Thank Ted B
Gold Coast
Level Contributor
151 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights for a conference. The location is ideal, grounds are really nice. Staff friendly and helpful. Room was cleaned every day. The conference facilities were spot on, all though if you have to go to the hall for large groups it is a fair walk. The breakfast was good, with coffee provided. The bar can get busy... More 

Helpful?
Thank JeffGoldCoast
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Staff were mostly friendly and helpful. The rooms were tidy but in need of a professional clean. The two girls in Activities were delightful. So helpful and professional. The resort is in need of a modern update/renovation. The breakfast buffet was good. Take advantage of the Aqua Fun Park (additional cost)

Helpful?
Thank Rob A
Melbourne, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 3 nights in a king suite. The room was alright - my only issue was it was quite dark with not much natural light coming in. But other then that it was serviced daily which was such a luxury for us! I loved having cleaners come and tidy up and replace towels etc. Being a mum... More 

Helpful?
Thank RudiNikkiFamily
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This place was amazing. The room was perfect and very clean. Staff were helpful and friendly. Great place for families with child minding and lots of great activities. If you're staying on the sunshine coast stay here!

Helpful?
1 Thank Kristdel B
Melbourne, Australia
Level Contributor
46 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here a number of times over the last 20 years and this time was the most disappointing as it appears that not much has changed! It was great when it opened and at the top end of Novotel standards in Australia but now looks very dated, old and tired. Good points: The bed was good, very comfortable,... More 

Helpful?
1 Thank judegoldy
GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear Judgegoldy, Thank you for your time in leaving constructive feedback regarding your stay and for also sharing your thoughts on areas that you would improve. I note your feedback and you are correct that the Kids club is operated by an external party and has been done so for around 10 years, please be assured that I will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The 4 star Novotel Twin Waters Resort is located on the Sunshine Coast in Queensland, only 5 minutes from the airport. The hotel has 361 rooms and is set in tropical gardens, surrounding a central private lagoon with sandy beaches. This is the perfect destination for a break or holiday with your partner or family. Guests have free access to windsurfers and kayaks and there are four restaurants and three bars to choose from, plus a Kids Club, day spa and a wide range of leisure activities to enjoy. ... more   less 

Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Twin Waters, Queensland 4564, Australia
Location: Australia > Queensland > Sunshine Coast > Twin Waters
Price Range: $101 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Twin Waters Resort 4*
Number of rooms: 361
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
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